diff --git a/pages/docs/session-replay/session-replay-web.md b/pages/docs/session-replay/session-replay-web.md index f142e4003c..42b871d2d9 100644 --- a/pages/docs/session-replay/session-replay-web.md +++ b/pages/docs/session-replay/session-replay-web.md @@ -35,7 +35,7 @@ Session Replay can be accessed in three places: ### From User Profile page -In any user’s profile page, Click the ‘View Replays’ button to watch replays from that user. From here, you will be taken to our Replay Player. +In any user’s profile page, click the ‘View Replays’ button to watch replays from that user. From here, you will be taken to our Replay Player. ![replayProfileEntry](/replayProfileEntryPoint.png) @@ -137,6 +137,10 @@ For extensions like uBlock, you can navigate to "My Filters" in the extension se @@||mxpnl.com^$domain=mxpnl.com ``` +### Why don't I see the ‘View Replays’ button? + +You won't see the 'View Replays' button if your Organization is on an older plan. You will need to update to the [latest plan](/docs/session-replay/session-replay-web#availability) to view session replays. + ### Why can't I view Replays from my Insights or Funnels chart? Mixpanel looks for the `$mp_replay_id` property on your events in order to determine which replay it belongs to. If you have instrumented both Replays and Events using the Mixpanel JavaScript SDK, the `$mp_replay_id` will automatically be added to events sent by the SDK.