From 6ad0a704dc4204a82312de750823b96dd0d0da86 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Wed, 24 Sep 2025 19:32:20 +0000 Subject: [PATCH 1/3] Update integrations/support/slack.mdx --- integrations/support/slack.mdx | 115 +++++++++++++++++++++++++++++++++ 1 file changed, 115 insertions(+) create mode 100644 integrations/support/slack.mdx diff --git a/integrations/support/slack.mdx b/integrations/support/slack.mdx new file mode 100644 index 000000000..5c0066d1b --- /dev/null +++ b/integrations/support/slack.mdx @@ -0,0 +1,115 @@ +--- +title: "Slack integration" +description: "Get Writer Agent notifications and interact with your documentation through Slack" +--- + +The Slack integration enables your team to receive Writer Agent notifications and interact with your documentation directly through Slack. This integration provides real-time updates when documentation changes are completed and allows for seamless communication about documentation updates. + +## Features + +### Writer Agent notifications +Receive automatic notifications in Slack when the Writer Agent completes documentation tasks, including: +- Pull request completion updates +- Documentation generation status +- Error notifications and status updates + +### Direct message support +The Slack bot can respond to direct messages from team members, enabling: +- Quick documentation queries +- Status updates on ongoing tasks +- Interactive communication with the Writer Agent system + +### Message formatting +The integration properly handles Slack-specific formatting: +- **Bold text** using single asterisks +- Links formatted as `` +- User mentions as `<@USER_ID>` +- Channel references as `<#CHANNEL_ID>` + +## Setup + +### Prerequisites +- A Slack workspace with admin permissions +- Writer Agent enabled on your Mintlify account +- Access to create Slack apps in your workspace + +### Slack app configuration + +1. Create a new Slack app in your workspace +2. Configure the following OAuth scopes for your bot: + +#### Required scopes +- `im:read` - Read DM channel information +- `im:write` - Send DM responses +- `im:history` - **Critical:** Receive DM message events +- `channels:history` - Receive channel message events +- `groups:history` - Receive private channel events +- `mpim:history` - Receive group DM events + +### Event subscriptions + +Configure these bot event subscriptions in your Slack app settings: + +- `message.im` - Direct message events +- `message.channels` - Public channel messages +- `message.groups` - Private channel messages +- `message.mpim` - Group DM messages +- `app_mention` - When the bot is mentioned + +### Integration setup + +1. Navigate to your [Mintlify dashboard](https://dashboard.mintlify.com) +2. Go to **Integrations** → **Support** +3. Select **Slack** from the available integrations +4. Provide your Slack app credentials: + - Bot token + - Signing secret + - App ID + +## Usage + +### Receiving notifications + +Once configured, your team will automatically receive Slack notifications when: +- Writer Agent completes documentation updates +- Pull requests are processed +- Documentation generation tasks finish +- Errors occur during documentation processing + +### Direct messaging + +Team members can send direct messages to the bot for: +- Checking the status of documentation tasks +- Getting updates on specific pull requests +- Receiving help with documentation-related queries + +### Channel integration + +The bot can be added to channels to: +- Provide team-wide notifications +- Respond to mentions and questions +- Share documentation updates with relevant teams + +## Troubleshooting + +### Bot not responding to messages +- Verify all required OAuth scopes are enabled +- Check that event subscriptions are properly configured +- Ensure the bot token has the necessary permissions + +### Missing notifications +- Confirm the integration is enabled in your Mintlify dashboard +- Verify the Slack app is installed in your workspace +- Check that the bot has access to the relevant channels + +### Formatting issues +- The bot automatically handles Slack formatting +- Links and mentions are processed according to Slack's formatting standards +- If formatting appears incorrect, verify your Slack app configuration + +## Support + +For additional help with the Slack integration: +- Check your [Mintlify dashboard](https://dashboard.mintlify.com) for integration status +- Review your Slack app configuration and permissions +- Contact [Mintlify support](mailto:support@mintlify.com) for technical assistance \ No newline at end of file From 825ba83f4e7c5ab5796b50a2fd4fbf6972269780 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Wed, 24 Sep 2025 19:34:46 +0000 Subject: [PATCH 2/3] Update docs.json --- docs.json 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\"source\": \"/content/components/update\",\n \"destination\": \"/components/update\"\n },\n {\n \"source\": \"/api-playground/openapi/advanced-features\",\n \"destination\": \"/api-playground/customization\"\n },\n {\n \"source\": \"/api-playground/openapi/setup\",\n \"destination\": \"/api-playground/openapi-setup\"\n },\n {\n \"source\": \"/api-playground/openapi/writing-openapi\",\n \"destination\": \"/api-playground/openapi-setup\"\n },\n {\n \"source\": \"settings/authentication-personalization/authentication-vs-personalization\",\n \"destination\": \"authentication-personalization/overview\"\n },\n {\n \"source\": \"settings/authentication-personalization/authentication-setup/choosing-a-handshake\",\n \"destination\": \"authentication-personalization/overview\"\n },\n {\n \"source\": \"settings/authentication-personalization/personalization-setup/choosing-a-handshake\",\n \"destination\": \"authentication-personalization/overview\"\n },\n {\n \"source\": \"settings/authentication-personalization/authentication\",\n \"destination\": \"authentication-personalization/authentication-setup\"\n },\n {\n \"source\": \"settings/authentication-personalization/personalization\",\n \"destination\": \"authentication-personalization/personalization-setup\"\n },\n {\n \"source\": \"settings/authentication-personalization/partial-authentication\",\n \"destination\": \"authentication-personalization/authentication-setup\"\n },\n {\n \"source\": \"settings/authentication-personalization/sending-data\",\n \"destination\": \"authentication-personalization/personalization-setup\"\n },\n {\n \"source\": \"authentication-personalization/partial-authentication-setup\",\n \"destination\": \"authentication-personalization/authentication-setup\"\n },\n {\n \"source\": \"authentication-personalization/sending-data\",\n \"destination\": \"authentication-personalization/personalization-setup\"\n },\n {\n \"source\": 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\"authentication-personalization/personalization-setup\"\n },\n {\n \"source\": \"settings/authentication-personalization/personalization-setup/shared-session\",\n \"destination\": \"authentication-personalization/personalization-setup\"\n },\n {\n \"source\": \"ai-ingestion\",\n \"destination\": \"ai/llmstxt\"\n },\n {\n \"source\": \"api-reference/chat/*\",\n \"destination\": \"api-reference/assistant/*\"\n },\n {\n \"source\": \"editor\",\n \"destination\": \"editor/getting-started\"\n },\n {\n \"source\": \"guides/analytics\",\n \"destination\": \"analytics/overview\"\n }\n ],\n \"integrations\": {\n \"ga4\": {\n \"measurementId\": \"G-RCYWHL7EQ7\"\n },\n \"koala\": {\n \"publicApiKey\": \"pk_76a6caa274e800f3ceff0b2bc6b9b9d82ab8\"\n }\n }\n} \ No newline at end of file From 14e14686e9d982c508f9a2daaee97b860b62a162 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Wed, 24 Sep 2025 19:35:21 +0000 Subject: [PATCH 3/3] Update integrations/support/overview.mdx --- integrations/support/overview.mdx | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/integrations/support/overview.mdx b/integrations/support/overview.mdx index 21892b0c1..f156cc3e3 100644 --- a/integrations/support/overview.mdx +++ b/integrations/support/overview.mdx @@ -33,6 +33,13 @@ description: "Integrate with a support widget" horizontal > + + ## Enabling support integrations