[Package Issue]: Microsoft.Office Hash mismatch

[mcarteramacon]

Please confirm these before moving forward

• I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
• I have not been informed if the issue is resolved in a preview version of the winget client.

Category of the issue

Installer hash mismatch.

Brief description of your issue

"Microsoft.Office" WinGet package is downloading version 16.0.18129.20030 of "setup.exe" (InstallerSha256: D6F6FD3FE8EBA8CCEE31A270BA3FC6B6A7A1DE58F4C9B45F40A9F322A84F8B1F)

but WinGet is checking the hash for version 16.0.17830.20162 (InstallerSha256: 335932E68D7A8BFA4FA00BBCDEA09256ED6ECAB2BEDD640E2580B0B43E3B7744)

Which results with an "Installer Hash does not match" error.

Steps to reproduce

winget install -e --id Microsoft.Office

Actual behavior

"Installer hash does not match."

Expected behavior

Installation completing successfully.

Environment

Windows Package Manager v1.9.2507
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.22631.2861
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.24.2507.0

Winget Directories

Logs %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Diag…
User Settings %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\sett…
Portable Links Directory (User) %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User) %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root C:\Program Files\WinGet\Packages
Portable Package Root (x86) C:\Program Files (x86)\WinGet\Packages
Installer Downloads %USERPROFILE%\Downloads

Links

Privacy Statement https://aka.ms/winget-privacy
License Agreement https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale

Admin Setting State

LocalManifestFiles Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride Disabled
LocalArchiveMalwareScanOverride Disabled
ProxyCommandLineOptions Disabled
DefaultProxy Disabled

Screenshots and Logs

WinGet-2024-10-11-15-04-42.023.log

Edit: WinGet-2024-10-11-15-54-46.987.log
Uploading a fresh log in case the "[CLI ] Failed to remove installer file. Reason: remove: The process cannot access the file because it is being used by another process." line in the original log was throwing anyone. New log doesn't have this but still reproduces the same hash mismatch issue.

[similar-issues-ai]

We've found some similar issues:

• [Package Issue]: Microsoft.Office - Installer hash does not match #134104 , similarity score: 91%
• [Package Issue]: Microsoft.Office #112944 , similarity score: 89%
• [Package Issue]: Microsoft.Office hash mismatch #99507 , similarity score: 89%
• [Package Issue]: Microsoft.Office (16.0.17830.20162) #180211 , similarity score: 88%
• [Package Issue]: Microsoft.Office hash mismatch #97620 , similarity score: 88%
• [Package Issue]: Microsoft.PowerAutomateDesktop #181137 , similarity score: 81%

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

[mcarteramacon]

Appears to be in the process of being addressed as per #181365

[stephengillie]

I wasn't able to find PRs to update this package.

[tb-mtg]

I have been using winget upgrade --id Microsoft.Office with no problems until today.

Now I get the following message: No installed package found matching input criteria.

Has this been removed, or is there an alternative id or method to install/upgrade Microsoft 365 in winget?

[stephengillie]

Closing as duplicate of #235119