MFCMAPI tool to fix The Folder Assistant cannot be displayed issue

[dpuffett]

Having an issue with public folder - trying to modify an auto reply using the folder assistant - get an error The folder Assistant cannot be displayed. found this tool - however when I run it the cd: codes are different?

PR_EXTENEDED_RULE_MSG_CONDITION cb:113
PR_EXTENDED_RULE_MSG_ACTIONS cb:3

running our exchange in hybrid O365 - using outlook 2019 to manage PF folder assistant.

currently, this only effects this one public folder.

Thank you,
Daria

[stephenegriffin]

MFCMAPI is just showing the data it found. What is your question?

[dpuffett]

in the instruction step #8 in the properties pane should display cb:0 for the two Keys however cb: are not 0 can they be delete any way?

[dpuffett]

Stephen , Thank you for taking the time to reply, - our issues is we have a PF that has an auto reply set – however, when we try to access the folder assistant to edit the auto reply template we received the error . the Folder Assistant cannot be displayed. I did a google search and found the following Delete corrupted public folder rules - Outlook | Microsoft Learn<https://learn.microsoft.com/en-us/outlook/troubleshoot/data-files/delete-corrupted-public-folder-rule> In step # 8 - For each message that has the IPM.Rule.Version2.Message message class, check the properties in the pane beneath it. Find the messages for which the Properties pane displays cb: 0 in the Value column for the PR_EXTENDED_RULE_MSG_CONDITION and PR_EXTENDED_RULE_MSG_ACTIONS properties. Additionally, these properties might display PT_ERROR in the Type column and 0x0E9A000A in the Tag column. These properties indicate a corrupted rule. I don’t have cb:0 in the value to those keys? See attached - I was wondering if I could delete them anyway? Thank you, Daria Puffett From: Stephen Griffin ***@***.***> Sent: Wednesday, March 29, 2023 8:45 AM To: stephenegriffin/mfcmapi ***@***.***> Cc: Puffett, Daria ***@***.***>; Author ***@***.***> Subject: Re: [stephenegriffin/mfcmapi] MFCMAPI tool to fix The Folder Assistant cannot be displayed issue (Discussion #569) EXTERNAL EMAIL MFCMAPI is just showing the data it found. What is your question? — Reply to this email directly, view it on GitHub<#569 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AYS3FQBJIL3JTK2RSFG3S2LW6Q4D7ANCNFSM6AAAAAAWKQQ4P4>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

[WhiteZorin]

Hi Daria and rest of people looking for confirmation :)

After 3 years I found this topic as we had same issue with old Public Folders. IT WORKS :)

I don’t have cb:0 in the value to those keys? See attached - I was wondering if I could delete them anyway?

• We also did not have cb:0, but all of 7 rules had different values
• Article talks about 4 places where you can find error values (none of them fitted for us)
• When we scrolled through the properties we found that many other different parameters have value "PT_ERROR"

We took the chance, deleted all the rules, closed MFCMAPI, opened Outlook and Folder Assistant started working instantaneously :)

Leaving it for the future, just in case someone ever finds it...