Update ISSUE_GUIDELINES.md

Author: palisadoes

ISSUE_GUIDELINES.md

@@ -4,29 +4,53 @@
 
 In order to give everyone a chance to submit a issues reports and contribute to the Talawa project, we have put restrictions in place. This section outlines the guidelines that should be imposed upon issue reports in the Talawa project.
 
+___
+## Table of Contents
+<!-- TOC -->
+
+- [Issue Report Guidelines](#issue-report-guidelines)
+    - [Table of Contents](#table-of-contents)
+    - [Issue Management](#issue-management)
+        - [New Issues](#new-issues)
+        - [Existing Issues](#existing-issues)
+        - [Feature Request Issues](#feature-request-issues)
+        - [Monitoring the Creation of New Issues](#monitoring-the-creation-of-new-issues)
+    - [General Guidelines](#general-guidelines)
+
+<!-- /TOC -->
+___
 ## Issue Management
 
 In all cases please use the [GitHub open issue search](https://github.com/PalisadoesFoundation/talawa-api/issues) to check whether the issue has already been reported.
 
-### Existing Issues
-
-1. Sometimes duplicate issues are created. Verify whether the issue has been fixed by trying to reproduce it using the latest master or development branch in the repository.
-1. If the issue is already reported and not assigned to anyone and you are interested in working on the issue then:
-   1. Ask for the issue to be assigned to you in the issue comments
-   1. Ask our contributors to assign it to you in `#talawa-api` slack channel.
-1. We regularly review issues and add a [`no-issue-activity`](https://github.com/PalisadoesFoundation/talawa-api/issues?q=is%3Aissue+is%3Aopen+label%3Ano-issue-activity) label to them. Use the issue comments to ask whether the assignee is still working on the issue, and if not, ask for the issue to be assigned to you.
-
 ### New Issues
-To create new issues:
+To create new issues follow these steps:
+
+1. Your issue may have already been created. Search for duplicate open issues before submitting yours.for similar deficiencies in the code.duplicate issues are created. 
+1. Verify whether the issue has been fixed by trying to reproduce it using the latest master or development branch in the repository.
 1. Click on the [`New Issue`](https://github.com/PalisadoesFoundation/talawa-api/issues/new/choose) button
 1. Use the templates to create a standardized report of what needs to be done and why.
 1. If you want to be assigned the issue that you have created, then add a comment immediately after submitting it.
 
+We welcome contributors who find new ways to make the code better.
+
+### Existing Issues
+
+You can also be a valuable contributor by searching for dormant issues. Here's how you can do that:
+
+1. **Previously Assigned Issues**: We regularly review issues and add a [`no-issue-activity`](https://github.com/PalisadoesFoundation/talawa-api/issues?q=is%3Aissue+is%3Aopen+label%3Ano-issue-activity) label to them. Use the issue comments to ask whether the assignee is still working on the issue, and if not, ask for the issue to be assigned to you.
+1. **Unassigned Issues**: If the issue is already reported and [not assigned to anyone](https://github.com/PalisadoesFoundation/talawa-api/issues?q=is%3Aissue+is%3Aopen+no%3Aassignee) and you are interested in working on the issue then:
+   1. Ask for the issue to be assigned to you in the issue comments
+   2. Ask our contributors to assign it to you in `#talawa` slack channel.
+
+Working on these types of existing issues is a good way of getting started with the community.
+
 ### Feature Request Issues
-1. Feature requests are welcome. But take a moment to find out whether your idea fits with the scope and aims of the project. It's up to you to make a strong case to convince the mentors of the merits of this feature. Please provide as much detail and context as possible.
+
+Feature requests are welcome. But take a moment to find out whether your idea fits with the scope and aims of the project. It's up to you to make a strong case to convince the mentors of the merits of this feature. Please provide as much detail and context as possible.
 
 ### Monitoring the Creation of New Issues 
-1. Join our `#talawa-api-github` channel for automatic issue and pull request updates
+1. Join our `#talawa-github` slack channel for automatic issue and pull request updates
 
 ## General Guidelines