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[2.4.8] Cannot place orders where City has digits 0-9, Ampersand, full stop or parenthesis in the City Name #39854

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gwharton opened this issue Apr 22, 2025 · 7 comments · May be fixed by #39859
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[2.4.8] Cannot place orders where City has digits 0-9, Ampersand, full stop or parenthesis in the City Name #39854

gwharton opened this issue Apr 22, 2025 · 7 comments · May be fixed by #39859
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@bhushan-cs
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Area: Cart & Checkout Component: Checkout Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Reported on 2.4.8 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@gwharton
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gwharton commented Apr 22, 2025 •
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Preconditions and environment

  • Magento 2.4.8

Steps to reproduce

Place an order using any of the following City Names

  • St. Moritz
  • St. Petersburg
  • Brighton & Hove
  • St. Davids
  • 29 Palms
  • Anywhere (North)

Expected result

Order is placed

Actual result

Order is not placed.

"Invalid City. Please use A-Z, a-z, 0-9, -, ', spaces"

  1. The error message doesn't match the regex.
  2. The regex is too restrictive
  3. These all pass frontend validation of the city field

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Apr 22, 2025

Hi @gwharton. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.

Join Magento Community Engineering Slack and ask your questions in #github channel.
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@github-project-automation github-project-automation bot moved this to Ready for Confirmation in Issue Confirmation and Triage Board Apr 22, 2025
@gwharton gwharton changed the title [2.4.8] Cannot place orders where City has digits 0-9, Ampersand, or full stop in the City Name [2.4.8] Cannot place orders where City has digits 0-9, Ampersand, full stop or parenthesis in the City Name Apr 22, 2025
@engcom-Bravo engcom-Bravo self-assigned this Apr 23, 2025
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m2-assistant bot commented Apr 23, 2025

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.8 Indicates original Magento version for the Issue report. label Apr 23, 2025
@engcom-Bravo
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Hi @gwharton,

Thanks for your reporting and collaboration.

We have tried to reproduce the issue in Latest 2.4-develop instance and we are able to reproduce the issue.Kindly refer the screenshots.

Image

Order is not placed.

"Invalid City. Please use A-Z, a-z, 0-9, -, ', spaces"

Hence Confirming the issue.

Thanks.

@engcom-Bravo engcom-Bravo added Component: Checkout Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Area: Cart & Checkout labels Apr 23, 2025
@ct-prd-projects-boards-automation ct-prd-projects-boards-automation bot moved this from Ready for Confirmation to Confirmed in Issue Confirmation and Triage Board Apr 23, 2025
@ct-prd-projects-boards-automation ct-prd-projects-boards-automation bot moved this to Ready for Development in High Priority Backlog Apr 23, 2025
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-14495 is successfully created for this GitHub issue.

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m2-assistant bot commented Apr 23, 2025

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@bhushan-cs
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@magento I am working on this

@bhushan-cs bhushan-cs linked a pull request Apr 24, 2025 that will close this issue
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Labels
Area: Cart & Checkout Component: Checkout Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Reported on 2.4.8 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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Status: Ready for Development
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39854: Fix city name validation to allow digits, &, ., () characters bhushan-cs/magento2
4 participants
@bhushan-cs @gwharton @engcom-Bravo @github-jira-sync-bot