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Area: ShippingComponent: FedexIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.A defect with this priority could have functionality issues which are not to expectations.Progress: ready for devReported on 2.4.7-p2Indicates original Magento version for the Issue report.Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branchThe issue has been reproduced on latest 2.4-develop branch
Description
Preconditions and environment
- Magento version: 2.4.7-p2
- FedEx shipping
Steps to reproduce
- Navigate to backend
- Try to create a FedEx shipping label with 2 lines, one with 30 characters and one with 23 characters
Expected result
Shipping label should be created successfully as the address is on 2 lines and FedEx allows 35 characters per line.
Actual result
We can not create the shipping label, error message is showing STREETLINES.TOO.LONG.
Additional information
We verified that the address is written on 2 differnet lines.
Shipping label can't be created.
We contacted FedEx support, the told us that the address was showingh on one line and ther request logs:
"streetLines":[ "Xxxxxxxx Xxxxxxxxxxxxxxxx XX-X Xxxxxxxxxxxxx Xxxx #XXX"]
Release note
No response
Triage and priority
- Severity: S0 - Affects critical data or functionality and leaves users without workaround.
- Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
- Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
- Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
- Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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Area: ShippingComponent: FedexIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.A defect with this priority could have functionality issues which are not to expectations.Progress: ready for devReported on 2.4.7-p2Indicates original Magento version for the Issue report.Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branchThe issue has been reproduced on latest 2.4-develop branch