Summary
On the Linksys iOS app, entering account credentials and submitting a
remote-account login appears to succeed, but the app is immediately kicked
back to the initial login screen instead of proceeding to the dashboard.
Environment
- Platform: iOS (physical iPhone)
- Cloud environment: QA
- Login type: remote account (Cloud login)
- Router: Velop Pro 7 (LN14PW), firmware 1.0.12.216657
Steps to Reproduce
- Launch the Linksys iOS app on a physical device.
- Select the QA cloud environment.
- Choose remote account login and enter valid credentials.
- Submit the login.
Expected
After a successful login, the app lands on the dashboard.
Actual
The credentials are accepted (token is obtained) and the app briefly
transitions toward the dashboard, but within a few seconds it is thrown
back to the initial login / account-selection screen. The user cannot get
past the login screen.
Notes
- Reproducible on QA with remote-account login.
- Login appears to succeed at the network level before the kickback occurs.
Summary
On the Linksys iOS app, entering account credentials and submitting a
remote-account login appears to succeed, but the app is immediately kicked
back to the initial login screen instead of proceeding to the dashboard.
Environment
Steps to Reproduce
Expected
After a successful login, the app lands on the dashboard.
Actual
The credentials are accepted (token is obtained) and the app briefly
transitions toward the dashboard, but within a few seconds it is thrown
back to the initial login / account-selection screen. The user cannot get
past the login screen.
Notes