Add-SCSMServiceRequestComment.ps1

Function Add-SCSMServiceRequestComment {
    <#
    .SYNOPSIS
        Function to add a comment to a Service Request
    .DESCRIPTION
        Function to add a comment to a Service Request
    .PARAMETER SRObject
        Specify the Service Request Object
    .PARAMETER Comment
        Specify the comment text to add
    .PARAMETER EnteredBy
        Specify the Author of the comment
    .PARAMETER AnalystComment
        Use if the comment is made by an Analyst
    .PARAMETER IsPrivate
        Use if the comment is private
    .EXAMPLE
        Add-SCSMServiceRequestComment -SRObject $SR -Comment "This is a Comment" -EnteredBy 'FX'
    .LINK
        https://github.com/lazywinadmin/PowerShell
    #>
    [CmdletBinding()]
    param (
        [parameter(Mandatory = $True, Position = 0)]
        $SRObject,

        [parameter(Mandatory = $True, Position = 1)]
        $Comment,

        [parameter(Mandatory = $True, Position = 2)]
        $EnteredBy,

        [parameter(Mandatory = $False, Position = 3)]
        [switch]$AnalystComment,

        [parameter(Mandatory = $False, Position = 4)]
        [switch]$IsPrivate
    )

    # Make sure that the SR Object it passed to the function
    If ($null -ne $SRObject.Id) {


        If ($AnalystComment) {
            $CommentClass = "System.WorkItem.TroubleTicket.AnalystCommentLog"
            $CommentClassName = "AnalystCommentLog"
        }
        else {
            $CommentClass = "System.WorkItem.TroubleTicket.UserCommentLog"
            $CommentClassName = "EndUserCommentLog"
        }

        # Generate a new GUID for the comment
        $NewGUID = ([guid]::NewGuid()).ToString()

        # Create the object projection with properties
        $Projection = @{
            __CLASS           = "System.WorkItem.ServiceRequest";
            __SEED            = $SRObject;
            EndUserCommentLog = @{
                __CLASS  = $CommentClass;
                __OBJECT = @{
                    Id          = $NewGUID;
                    DisplayName = $NewGUID;
                    Comment     = $Comment;
                    EnteredBy   = $EnteredBy;
                    EnteredDate = (Get-Date).ToUniversalTime();
                    IsPrivate   = $IsPrivate.ToBool();
                }
            }
        }

        # Create the actual comment
        New-SCSMObjectProjection -Type "System.WorkItem.ServiceRequestProjection" -Projection $Projection
    }
    else {
        Throw "Invalid Service Request Object!"
    }
}