twcs_small.json

[
    {
        "author_id": "sprintcare",
        "text_without_urls": "@115712 I understand. I would like to assist you. We would need to get you into a private secured link to further assist.",
        "urls": null
    },
    {
        "author_id": "sprintcare",
        "text_without_urls": "@115712 Please send us a Private Message so that we can further assist you. Just click \u2018Message\u2019 at the top of your profile.",
        "urls": null
    },
    {
        "author_id": "sprintcare",
        "text_without_urls": "@115712 Can you please send us a private message, so that I can gain further details about your account?",
        "urls": null
    },
    {
        "author_id": "sprintcare",
        "text_without_urls": "@115713 This is saddening to hear. Please shoot us a DM, so that we can look into this for you. -KC",
        "urls": null
    },
    {
        "author_id": "sprintcare",
        "text_without_urls": "@115713 We understand your concerns and we'd like for you to please send us a Direct Message, so that we can further assist you. -AA",
        "urls": null
    },
    {
        "author_id": "sprintcare",
        "text_without_urls": "@115713 H there! We'd definitely like to work with you on this, how long have you been experiencing this issue? -AA",
        "urls": null
    },
    {
        "author_id": "sprintcare",
        "text_without_urls": "@115715 Please send me a private message so that I can send you the link to access your account. -FR",
        "urls": null
    },
    {
        "author_id": "Ask_Spectrum",
        "text_without_urls": "@115716 What information is incorrect? ^JK",
        "urls": null
    },
    {
        "author_id": "Ask_Spectrum",
        "text_without_urls": "@115716 Our department is part of the corporate office.  If you're particular area has gone to this format, we were unawa... ",
        "urls": "['https://t.co/P7XCmTzPQj']"
    },
    {
        "author_id": "Ask_Spectrum",
        "text_without_urls": "@115716 No thank you. ^JK",
        "urls": null
    },
    {
        "author_id": "Ask_Spectrum",
        "text_without_urls": "@115716 The information pertaining to the account assumption is correct.  This does need to be done at a local outlet wit... ",
        "urls": "['https://t.co/P7XCmTzPQj']"
    },
    {
        "author_id": "Ask_Spectrum",
        "text_without_urls": "@115717 Hello, My apologies for any frustrations or inconvenience. I\u2019d be happy to look into this for you? ^MG",
        "urls": null
    },
    {
        "author_id": "Ask_Spectrum",
        "text_without_urls": "@115718 I apologize for the inconvenience. I will be glad to assist you. Can you DM me your Name and acct # or phone #? -JB",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115719 Help has arrived! We are sorry to see that you are having trouble. How can we help?\n^HSB",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115719 Awesome! If you ever need us we are just a tweet away.\n^HSB",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115720 Have your friend message us.\n^ACM",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115721 Please follow and DM us so that we can look into this order. \n^HSB",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115721 We would not be able to verify anything without authenticating your account.\n^JAY",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115721 We can use the order number to locate the account but will need to do so in our secure one on one chat. Please follow and DM us. \n^HSB",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115723 Is the light on top red?\n^JAY",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115723 Did the lights change on the router when this happened?\n^JAY",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115723 Do you have our Fios service?  When services go out, does the internet light on the router change color? ^BCW",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115723 Are all your services cutting out?\n^ACM",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115723 What did we do to make you feel this way and how can we fix things between us? ^KMG",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115724 In what area are you located? All of your services are down at this time?\n^HSB",
        "urls": null
    },
    {
        "author_id": "VerizonSupport",
        "text_without_urls": "@115727 Which app are you referring too? \n^ACM",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115728 I still think you look great! -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115729 I'm so sorry about that. Please tell us more so we can help:  -Becky",
        "urls": "['https://t.co/Ax7W1Dx3Y9']"
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115730 Hopefully we'll get there at some point! -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115731 Guac on! I'm happy it was such a great experience. -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115731 It's because you're smart. -Tara",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115732 That's incredibly concerning. Please tell us more here:  -Becky",
        "urls": "['https://t.co/Ax7W1Dx3Y9']"
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115733 Nope! Still just the $3. -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "Just stop by in costume 10/31 3pm-close. Official rules:  ",
        "urls": "['https://t.co/1HmW7QxwEh', 'https://t.co/Wn0xErxC2z']"
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115734 I mean, Boorito is basically the adult version of Halloween... -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115735 I'm so glad we could help. Who did you work with? I'd like to share the praise. -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115736 All of our U.S. locations are participating! -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115737 My apologies for that. Just sent you a DM to help. -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115737 Give it a try. -Tara",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115738 That's the best kind of trick-or-treating. All treats, my friend. -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115739 That's incredibly concerning. Please provide more details so we can investigate:  -Becky",
        "urls": "['https://t.co/Ax7W1Dx3Y9']"
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115740 Bummer. I'm so sorry. How far away is the closest location? -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115741 Noted \ud83d\ude0a -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115741 You won't be alone \u2013 we'll be there with you. Also, I want that llama onesie. -Becky",
        "urls": null
    },
    {
        "author_id": "ChipotleTweets",
        "text_without_urls": "@115742 I love it! Thanks so much for stopping by. -Becky",
        "urls": null
    },
    {
        "author_id": "AskPlayStation",
        "text_without_urls": "@115743 There is no info to share at the moment. Feel free to keep an eye on the PS Blog for news and updates: ",
        "urls": "['https://t.co/aLtfBAztyC']"
    },
    {
        "author_id": "AskPlayStation",
        "text_without_urls": "@115745  Glad to know that is downloading, please feel free to contact us if you have further concerns.",
        "urls": null
    },
    {
        "author_id": "AskPlayStation",
        "text_without_urls": "@115745 Sorry for the inconvenience. Do you see the data corrupted message when you try to open the game or download it?",
        "urls": null
    },
    {
        "author_id": "AskPlayStation",
        "text_without_urls": "@115746  Glad to help.  Please share the details of this issue in our Community forum for further investigation: ",
        "urls": "['https://t.co/F3J4l2vJHb']"
    },
    {
        "author_id": "marksandspencer",
        "text_without_urls": "@115747 Glad you had fun, Sarah! We heard Count Collin can really suck the life out of the party  . . . :P",
        "urls": null
    }
]