Error — It seems I cannot access this Framer prototype

[didacus]

I've tried to use this software with different prototypes without success. What am I doing wrong?

[ryokun6]

+1 to this problem

[kysely]

Hey, I'm really sorry about the inconvenience! You're getting this error because Framer Modules app doesn't have write permissions for the prototype folder.

Since I cannot replicate this behavior, I'd like to ask you to help me debug this:

• 👉 Download the special build I created for debugging this issue
• Open the downloaded app and try to open a prototype
• The following will happen:
  1. A window with the prototype path will pop up. Please check and report if the shown path to the prototype is correct.
  2. After the first popup, the same main error will occur; this time including more descriptive message. Please report the error message here.
  3. Unlike the production version of the app, this one will allow you to open the app even after the error. Please continue, try to use it and report if there's any error occuring inside the app (should display in a pink bar at the bottom). Or is it working properly? Can you install a module?

Try opening multiple prototypes (ideally from different partitions or parts of your disk). Is your disk encrypted? Does this issue also happen when you open a prototype manually (by dragging a prototype folder onto the app icon in menu bar)?

Please return here and report as many information as possible. The issue is “missing write permissions”, so if you can think of anything else regarding this, don't hesitate to also include these thoughts.

Here's a short template for reporting your results

**The prototype path shown in the first popup is correct?** Yes or No

**The prototype path shown in the first popup is:** `please insert the specific path shown in the popup`

**Detailed error from the second window is:** `please insert the specific error shown in the popup`

**After closing all error windows, the app window was loaded:** Yes or No

**After loading the app, I did get some error in the pink bar at the bottom** Yes or No. If 'yes', please `include the error message` as well

**I was able to use the app (e.g. install a module):** Yes or No. If 'no', please describe the behavior or `include the error message you got`

[ryokun6]

Not sure if related, but macOS sandbox doesn't allow file access without user interactions. You can call NSOpenPanel to open the files instead. Dragging works fine

…

On Thu, Aug 31, 2017 at 5:17 PM Radek Kyselý ***@***.***> wrote: Hey, I'm really sorry about the inconvenience! You're getting this error because Framer Modules *app doesn't have write permissions for the prototype folder*. Since I cannot replicate this behavior, I'd like to ask you to help me debug this: - 👉 Download the special build <https://github.com/kysely/framer-modules/releases/tag/debug> I created for debugging this issue - Open the downloaded app and try to open a prototype - The following will happen: 1. A window with the prototype path will pop up. *Please check and report* if the shown path to the prototype is correct. 2. After the first popup, the same main error will occur; this time including more descriptive message. *Please report the error message here*. 3. Unlike the production version of the app, this one will allow you to open the app even after the error. Please continue, *try to use it and report if there's any error occuring inside the app* (should display in a pink bar at the bottom). Or is it working properly? Can you install a module? Try opening multiple prototypes (ideally from different partitions or parts of your disk). Is your disk encrypted? *Does this issue also happen when you open a prototype manually* (by dragging a prototype folder onto the app icon in menu bar)? *Please return here and report as many information as possible*. The issue is “missing write permissions”, so if you can think of anything else regarding this, don't hesitate to also include these thoughts. Here's a short template for reporting your results **The prototype path shown in the first popup is correct?** Yes or No **The prototype path shown in the first popup is:** `please insert the specific path shown in the popup` **Detailed error from the second window is:** `please insert the specific error shown in the popup` **After closing all error windows, the app window was loaded:** Yes or No **After loading the app, I did get some error in the pink bar at the bottom** Yes or No. If 'yes', please `include the error message` as well **I was able to use the app (e.g. install a module):** Yes or No. If 'no', please describe the behavior or `include the error message you got` — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#3 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ACswsizh5HGCrFfNWywbhyuslIo4XTuHks5sd00UgaJpZM4PJfAg> .

[ikbenivo]

The prototype path shown in the first popup is correct?
Yes

The prototype path shown in the first popup is: please insert the specific path shown in the popup [sorry, didn't copy this]

Detailed error from the second window is:
ENOENT: no such file or directory, access '/Users/me/Documents/Around Seven/simacan/Control%20Tower/prototype.framer'

After closing all error windows, the app window was loaded:
Yes

After loading the app, I did get some error in the pink bar at the bottom
Yes: ENOENT: no such file or directory, scandir '/Users/me/Documents/Around Seven/simacan/Control%20Tower/prototype.framer/modules'

I was able to use the app (e.g. install a module):
No. No modules listed

[didacus]

The prototype path shown in the first popup is correct?
No. The prototype showed and the path do not exist.

The prototype path shown in the first popup is:
/Users/diegooriani/Downloads/linkedLayers(1).framer

Detailed error from the second window is:
The same access error again. You will however enter the app. ENOENT: no such file or directory, access '/Users/diegooriani/Downloads/linkedLayers (1).framer'

After closing all error windows, the app window was loaded:
Yes

After loading the app, I did get some error in the pink bar at the bottom
Yes: ENOENT: no such file or directory, scandir '/Users/diegooriani/Downloads/linkedLayers (1).framer'

I was able to use the app (e.g. install a module):
No.
Uncaught Exception:
Error: ENOENT: no such file or directory, open '/Users/diegooriani/Downloads/linkedLayers (1).framer/app.coffee'
at Object.fs.openSync (fs.js:584:18)
at Object.module.(anonymous function) [as openSync] (ELECTRON_ASAR.js:173:20)
at Object.fs.readFileSync (fs.js:491:33)
at Object.fs.readFileSync (ELECTRON_ASAR.js:506:29)
at updateRequireCommand (/private/var/folders/v5/07nys15s27j8zpn2s_sxllzc0000gn/T/AppTranslocation/72F29DFF-32C1-445E-B9F2-A249EE4A44FF/d/Framer Modules.app/Contents/Resources/app.asar/app/core/prototype-actions/updateRequireCommand.js:81:36)
at /private/var/folders/v5/07nys15s27j8zpn2s_sxllzc0000gn/T/AppTranslocation/72F29DFF-32C1-445E-B9F2-A249EE4A44FF/d/Framer Modules.app/Contents/Resources/app.asar/app/core/prototype-actions/installRemove.js:214:56
at next (/private/var/folders/v5/07nys15s27j8zpn2s_sxllzc0000gn/T/AppTranslocation/72F29DFF-32C1-445E-B9F2-A249EE4A44FF/d/Framer Modules.app/Contents/Resources/app.asar/node_modules/rimraf/rimraf.js:74:7)
at FSReqWrap.CB [as oncomplete] (/private/var/folders/v5/07nys15s27j8zpn2s_sxllzc0000gn/T/AppTranslocation/72F29DFF-32C1-445E-B9F2-A249EE4A44FF/d/Framer Modules.app/Contents/Resources/app.asar/node_modules/rimraf/rimraf.js:110:9)

[kysely]

Thank you guys for trying this out! Really appreciate it.

@ikbenivo @didacus Can you please also try opening a prototype manually and reporting whether or not that works? You can open manually via either dragging the prototype onto the app icon in menubar or by pressing CmdO

@ryokun6 Thanks for pointing that out, didn't know about this but it feels like the most probable option here. I don't have direct access to NS classes via Electron, but I believe NSOpenPanel is what's being called via Electron methods when you press CmdO. This however really disrupts the user experience of the app (the prototype is supposed to be loaded automatically)... Anyway, will look at it, maybe I can present that open dialog as an alternative in case of this error, which still makes the app much more useful.

[didacus]

Manually opening a prototype
It does work but there is a problem when the app window is no longer on focus. The app goes back to the default project that does not exist on my system.
Video

[didacus]

Any progress with this issue?

[kysely]

@didacus Sorry, I haven't really worked on that. However, I just pushed some questions around Electron community and will try giving it more of my spare time. Thanks for the reminder.

[didacus]

@kysely Thanks. I really want to use this software. Please keep me updated.

[curious1n]

@kysely any updates? :)

[danniph]

i saw the same error. And now it is working after I removed the space inside my framer prototype file name, and the space inside the name of the folder. Hope this helps!

[darkostanimirovic]

I also have this error. Thanks @danniph for pointing me in the right direction – I renamed my prototype and moved to ~/Documents so that it's out of path containing spaces (like "Google Drive"). Now it's working.

[josephxbrick]

I was having the same problem, and indeed it was because some folder in the file's path had a space in its name. Thanks, @danniph!

[philworthy]

Hi I had same problem. Downloaded the debug app and it asked me to report the following:
ENOENT: no such file or directory, access '/Users/phil/Downloads/Form Element%20Symbols.framer'.

Note: Also seeing some visual bugs (not sure if related) in the header bar https://cl.ly/3Q1C41461e0k

Thanks!

[briandito]

Thanks @danniph –– @kysely check out her answer!