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Can't login to my account on my laptop #28266

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saraatalla opened this issue Dec 11, 2024 · 2 comments
Closed

Can't login to my account on my laptop #28266

saraatalla opened this issue Dec 11, 2024 · 2 comments

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@saraatalla
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saraatalla commented Dec 11, 2024 •
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Keybase GUI Version: 6.5.0-20241007140341+f10651d043
Screenshot 2024-12-10 at 8 35 44 PM

I can't login on my Mac. It works fine on my iPhone but I can't get into my account on my Mac. I am using the same username/email/password on my Mac that works on my phone. But it just keeps saying "You are offline" when I continuously try to login. And then when I click "Forgot my password" because there's nothing else I can do, it gives me this error message. Please help!
@saraatalla
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saraatalla commented Dec 11, 2024 •
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Here's what I get when I first try to login - before clicking "Forgot my password." This message pops up ("You are offline") despite my internet connection being totally fine and me using my correct Keybase credentials that work on my phone.

@saraatalla
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Screenshot 2024-12-10 at 8 47 38 PM

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@saraatalla