- ensure the port custom port matches the port in the browser address bar.
For example, if the local address ishttp://192.168.1.60:32400/web/index.html#!
then the port that needs to be forwarded is32400
If there are permissions set for the DataSet, plex cannot access the files.
The solution is mentioned here.
Essentially, create a new user and set it as the same id as the userId in the app.
Then use the user name in the ACL management.