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Step-by-step guide to ingest event data from Looker into RudderStack

Looker

Looker is a popular Business Intelligence and data analytics platform, that allows you to explore your data for actionable, business-oriented insights.

You can now use Looker as a source of data, where it can be used to send user-related looks to RudderStack. Looker sends the enriched user activities and their associated properties over a period of time to RudderStack. RudderStack can then forward this data to the desired destinations for real-time syncing of the newly created properties and actions.

Getting Started

After creating your views in Looker, you need to set-up Looker actions. Go to your Looker Actions dashboard to do this.

{% hint style="warning" %} While RudderStack supports teams and individual workspaces in its Enterprise edition - Looker does not allow for individual Action Hub configurations for different members of the same organization. {% endhint %}

{% hint style="info" %} If you want to send the output of different Looks to different RudderStack sources, you will need to host custom instances of Looker Action Hub. Looker themselves provide direction for doing this - please refer to their documentation. {% endhint %}

One can enable RudderStack Actions on Looker as below:

Adding RudderStack Action Hub Server

RudderStack hosts a Looker Action Hub Server that communicates with your Looker instance. Once you connect the Action Hub Server to your Looker instance by clicking on the Add Action Hub button present at the bottom of Looker Actions dashboard, you can start viewing the three RudderStack actions as above.

{% hint style="info" %} The RudderStack Action Hub Server can be found at https://looker-action-hub.rudderstack.com {% endhint %}

{% hint style="info" %}

The authorization token to be used is:

75805209b45a55494d0c27d4eb91fbf6bc7fb1a63dfcd9260fe65daee584737b/ea4e074e71c1af9c07bf71f69c1addf7b9a30d458bd7aea4b4e60d6a6a122277b59210186edb7cf21a5ff53a29c68fb89ff5aaf5019570c8a5131484a11e2e3e {% endhint %}

RudderStack-hosted Action Hub

To enable any of the above actions, go to its Settings page where you need to give the Rudder Write Key from your RudderStack dashboard, which can be obtained as shown:

Looker Source Write Key

In addition, you also need to specify the Rudder Server URL to which the RudderStack actions will be forwarding the user looks data: https://hosted.rudderlabs.com/v1/batch

Configuring the Write Key and the RudderStack Server URL

Once the connection is successful, you should start seeing the RudderStack actions.

RudderStack Actions Overview

Once configured, RudderStack Actions support sending query results to RudderStack.

When defining your columns for the Looker models attached to the look that you will be sending to RudderStack, it's important to tag the user identifier column as email or user_id or rudder_anonymous_id. Additionally, to use the RudderStack Group action, you need to tag your group identifier column as rudder_group_id.

{% hint style="info" %} In some specific cases - e.g. Redis - the user_id field always needs to be present, even if the email field is present. {% endhint %}

{% hint style="info" %} The other user and activity columns will be sent as traits or properties along with the payload that is being sent to RudderStack by the above three actions. {% endhint %}

A sample track payload from the look's row data sent by the RudderStack Track action is as below:

{
  "userId": "[email protected]",
  "anonymousId": null,
  "properties": {
    "tracks_flow.event_2": "Destination_Clicked",
    "tracks_flow.event_3": [

    ],
    "tracks_flow.event_4": [

    ],
    "tracks_flow.event_5": [

    ],
    "tracks_flow.event": "User_Logged_In"
  },
  "event": "single",
  "context": {
    "library": {
      "name": "analytics-node",
      "version": "0.0.3"
    },
    "app": {
      "name": "looker/actions",
      "version": "dev"
    }
  },
  "timestamp": "2020-06-18T08:21:01.644Z",
  "type": "track",
  "_metadata": {
    "nodeVersion": "12.13.0"
  },
  "originalTimestamp": "2020-06-18T08:21:03.049Z",
  "messageId": "node-c33eb51666f6470bf4aa415c7431aba4-ffd5e198-05a1-477a-9c2c-85be30749b8b",
  "sentAt": "2020-06-18T08:21:03.050Z"
}

{% hint style="info" %} The column names in your looks are transformed as <Looker view name>.<column name> in the payload sent to RudderStack by the RudderStack actions. If you want to change the names to your end destination needs, you can use our User-Transformer feature to transform them. {% endhint %}

Contact Us

If you come across any issues while configuring Looker as a source with RudderStack, please feel free to contact us. You can also start a conversation on our Slack channel; we will be happy to talk to you!