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Agents should be able to attach files as part of adding a ticket reply/comment.
For client-visible replies that send an email, either the file should either be attached to the email or a link to the file included at the bottom.
The text was updated successfully, but these errors were encountered:
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Agents should be able to attach files as part of adding a ticket reply/comment.
For client-visible replies that send an email, either the file should either be attached to the email or a link to the file included at the bottom.
The text was updated successfully, but these errors were encountered: