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[Question]: My knowledge database suddenly can't access the generated chunks #2523

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yangxxx1998 opened this issue Feb 15, 2025 · 2 comments
Open

[Question]: My knowledge database suddenly can't access the generated chunks #2523

yangxxx1998 opened this issue Feb 15, 2025 · 2 comments
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@yangxxx1998
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Describe your problem

The ragflow suddenly can't access the generated chunks when I click the name of the file after embedding chunks. The error shows"TTransportException("Could not connect to any of [('172.18.0.6', 23817)]")" and "(2008, 'Infinity is initing')". 1 min before I can access the chunks and now I cannot. What is going on?
@yangxxx1998 yangxxx1998 added the question Further information is requested label Feb 15, 2025
@KevinHuSh KevinHuSh transferred this issue from infiniflow/ragflow Feb 17, 2025
@yingfeng yingfeng transferred this issue from infiniflow/infinity Feb 17, 2025
@yingfeng yingfeng transferred this issue from infiniflow/ragflow Feb 17, 2025
@JinHai-CN
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Infinity is restoring. If infinity is ready, the log message 'Infinity is started in standalone mode.' will be printout.

@Longdexin
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I got the same problem, infinity service restarted itself again and again.

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@Longdexin @JinHai-CN @yangxxx1998