get-help.md

copyright	lastupdated	keywords	subcollection
years 2025, 2025	2025-04-17	get help, instructlab, support	instructlab

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Getting help and support for {{site.data.keyword.short_name}}

{: #get-help}

If you experience an issue or have questions when you're working in {{site.data.keyword.product_name}}, you can use the following resources before you open a support case.

1. Check the Status{: external} for service interruptions or outages.
2. Review the Debugging guide.
3. Review the {{site.data.keyword.short_name}} artifacts and log files in your {{site.data.keyword.cos_full_notm}} bucket{: external}.
4. If you still can't resolve the problem, you can create a support case.