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Comments posted by validators should be visible to enumerator in field. #2179
Comments
Hmm this is a good idea, but we have no way to add comments to features in FMTM currently. Identify the building with issuesThe following should be possible though:
Does this not help identify the building? Notify user with manager commentsThe manager could also add a comment to the task for the user to view, but I agree this probably isn't very intuitive to the user. As we have realtime notifications for task comments already, perhaps we could add the functionality of tagging the user? If the manager specifies (Of course this only works when they have FMTM open) |
Actually we can add feature level comment when validating a feature.
this helps a lot in identifying the building however, its also important to communicate with them what they are doing wrong through comments.
this is also a good idea. But what I was thinking was we could visualise the comment when mapper clicks on pop-up of that feature. Something like this. |
Oh I get you, let's definitely do that! Review comments are stored in ODK for features, so it would require an API call when the feature is clicked 😅 that's doable for now, but further complicates a fully offline FMTM |
Proposed Solution: Comment Tagging
Adding feature comments
Viewing comments for specific featuresAs @manjitapandey shows in this image, we can filter the task comments by the featureId shown at the top of the popup: The comment could be displayed in the popup as down. Viewing comments for specific submissionsWe already have this functionality where the comments are filtered out from the task comments: Just the tags to filter by will be adjusted slightly Viewing comments for specific users (notifications)
Similar to how we show the most recent event to the user at the top right: Instead we display this in center screen, as the notification / comment is made. (the only caveat here is that the user must be on the FMTM web page when the comment is made, for the notification to be displayed. As long as it's the most recent comment, we will notify the user. If a new comment is made after, then the user would no longer be notified) |
Comment tagging functionality is yet to be implemented! |
Is your feature request related to a problem? Please describe.
Feedback provided by Tokha team,
Currently, during validation, Validators can post the comment. That is mostly used when user something is wrong with the submission and needs resurvey. But enumerator in field are not being able to know what is wrong and why the submission has been rejected. Communicating through phone call and social media is also difficult since its very hard to communicate the building.
Describe the solution you'd like
A section on feature to show the comment if any from validator's side to the mapper. This way mapper will know what's wrong with their previous form and why has the submission marked has issues.
Describe alternatives you've considered
If possible two way communication could be better but if we don't wanna over complicate the workflow. One way communication could also work. Meaning, Mapper can only see the comments if validators post any reason but can't reply back.
Additional context
Further design on mapper's page need to be decided on how to visualise the comment.
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