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Improve Remainders with email-id header #26

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jaumef opened this issue Feb 15, 2018 · 0 comments
Open
3 tasks

Improve Remainders with email-id header #26

jaumef opened this issue Feb 15, 2018 · 0 comments

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@jaumef
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jaumef commented Feb 15, 2018

Currently remainders just provide the case number and name and a short body.

It would be great if the remainders:

  • Have all conversation body
  • Have the email_id header from the current conversation

This will allow us to:

  • Reply to reminders and log it on the case history
  • Get the information of all conversation in the remainder e-mail

Remainders TODO:

  • ADD email_id header
  • ADD conversation bodies
  • Fix remainder to be sent only to the affected "user" (and maybe the BCC too)
@jaumef jaumef self-assigned this Feb 15, 2018
@jaumef jaumef removed their assignment Aug 4, 2020
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