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Not able to setup device #391

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Destroyer061090 opened this issue Jan 7, 2025 · 10 comments
Open

Not able to setup device #391

Destroyer061090 opened this issue Jan 7, 2025 · 10 comments

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@Destroyer061090
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Here the problem I have:
image

@JtwoA
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JtwoA commented Jan 7, 2025

Here the problem I have: image

Cool story. "Iz broke".

Can you tell Gary what you were doing when this happened? Provide him any logs? What version of iC3 are you on? What version of HA are you on?

@Destroyer061090
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Destroyer061090 commented Jan 7, 2025

Here the problem I have: image

Cool story. "Iz broke".

Can you tell Gary what you were doing when this happened? Provide him any logs? What version of iC3 are you on? What version of HA are you on?

I did nothing special... only update HA or other integration... actually I have Core 2025.1.1 and Supervisor 2024.12.3

how to get additional log? on the HA log there isnt nothing...
image

@JtwoA
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JtwoA commented Jan 7, 2025

Here the problem I have: image

Cool story. "Iz broke".
Can you tell Gary what you were doing when this happened? Provide him any logs? What version of iC3 are you on? What version of HA are you on?

I did nothing special... only update HA or other integration... actually I have Core 2025.1.1 and Supervisor 2024.12.3

how to get additional log? on the HA log there isnt nothing... image

And what version of iC3 are you currently using? What does the iC3 Event log show (from the Event Card)?

@Destroyer061090
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Destroyer061090 commented Jan 8, 2025

Here the problem I have: image

Cool story. "Iz broke".
Can you tell Gary what you were doing when this happened? Provide him any logs? What version of iC3 are you on? What version of HA are you on?

I did nothing special... only update HA or other integration... actually I have Core 2025.1.1 and Supervisor 2024.12.3
how to get additional log? on the HA log there isnt nothing... image

And what version of iC3 are you currently using? What does the iC3 Event log show (from the Event Card)?

I firstly installed the last official version without fix the issues and later I test it the 3.1.4.2b2 (see also screenshot of 1st thread) I found in a different thread searching if someone got same issues but with same result.

today after a restart I have this:

Questo errore ha avuto origine da un'integrazione personalizzata.

Registratore: custom_components.icloud3
Fonte: custom_components/icloud3/helpers/messaging.py:498
Integrazione: iCloud3 v3 (documentazione, problemi)
Prima occorrenza: 11:34:33 (1 occorrenze)
Ultimo accesso: 11:34:33

iCloud3 Error > Mobile App Device Tracker Entity was not found in the HA Devices List. × alexs_iphone_14 > Assigned to AlexiPhone (alexiphone) × regina_g_oriolo_2 > Assigned to GiusyiPhone (giusyiphone)See iCloud3 Event Log > Startup Stage 4 for more info.

going through the available option I see that oder device set are still listed... i don't know if this could be related. any ideas?

image

@JtwoA
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JtwoA commented Jan 8, 2025

Questo errore ha avuto origine da un'integrazione personalizzata.

Registratore: custom_components.icloud3
Fonte: custom_components/icloud3/helpers/messaging.py:498
Integrazione: iCloud3 v3 (documentazione, problemi)
Prima occorrenza: 11:34:33 (1 occorrenze)
Ultimo accesso: 11:34:33

I'm still not sure what it is you're trying to do in iC3. I'm on 3.1.4.1 and was poking about in it quite a lot last weekend without issue (adding, removing devices, etc).

@gcobb321 - the above log translates to

This error originated from a custom integration. Recorder: custom_components.icloud3 Source: custom_components/icloud3/helpers/messaging.py:498 Integration: iCloud3 v3 (documentation, issues) First occurrence: 11:34:33 (1 occurrences) Last Login: 11:34:33

@Destroyer061090
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Questo errore ha avuto origine da un'integrazione personalizzata.
Registratore: custom_components.icloud3
Fonte: custom_components/icloud3/helpers/messaging.py:498
Integrazione: iCloud3 v3 (documentazione, problemi)
Prima occorrenza: 11:34:33 (1 occorrenze)
Ultimo accesso: 11:34:33

I'm still not sure what it is you're trying to do in iC3. I'm on 3.1.4.1 and was poking about in it quite a lot last weekend without issue (adding, removing devices, etc).

@gcobb321 - the above log translates to

This error originated from a custom integration. Recorder: custom_components.icloud3 Source: custom_components/icloud3/helpers/messaging.py:498 Integration: iCloud3 v3 (documentation, issues) First occurrence: 11:34:33 (1 occurrences) Last Login: 11:34:33

after use the follow tools iwas able to reset it correctly:
ERASE DEVICE`S APPLE ACCOUNT
DELETE ALL APPLE ACCOUNTS & DEVICES

@gcobb321
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gcobb321 commented Jan 9, 2025

Glad you are now able to configure the devices. I will did into it further and add more error checking

@steal25
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steal25 commented Jan 9, 2025

Questo errore ha avuto origine da un'integrazione personalizzata.
Registratore: custom_components.icloud3
Fonte: custom_components/icloud3/helpers/messaging.py:498
Integrazione: iCloud3 v3 (documentazione, problemi)
Prima occorrenza: 11:34:33 (1 occorrenze)
Ultimo accesso: 11:34:33

I'm still not sure what it is you're trying to do in iC3. I'm on 3.1.4.1 and was poking about in it quite a lot last weekend without issue (adding, removing devices, etc).
@gcobb321 - the above log translates to

This error originated from a custom integration. Recorder: custom_components.icloud3 Source: custom_components/icloud3/helpers/messaging.py:498 Integration: iCloud3 v3 (documentation, issues) First occurrence: 11:34:33 (1 occurrences) Last Login: 11:34:33

after use the follow tools iwas able to reset it correctly: ERASE DEVICE`S APPLE ACCOUNT DELETE ALL APPLE ACCOUNTS & DEVICES

im having the same issue, can you better describe the steps you took to fix this? as of now i have 6 devices but it is only tracking 2 at the moment. thank you for any help.

@gcobb321
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@steal25
The Configure iCloud3 Device screen has a drop down list where the Apple acct and MobApp devices are selected.. During startup, those selections are used to connect the iCloud3 device to the one selected on the config screen. The results are displayed on the Event Log/Stage 4 during startup. Error messages show devices that are not matched because of device changes in the Apple acct or Mobile App.

Review these messages and then go to iCloud3 Configure > Device List > Update iCloud3 Device screen. Select the device in error and review the Apple account and Mobile App selections.

@Destroyer061090
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I have updated icloud3 to version 3.1.4.2b2 (version i found in a thread), then go to TOOLS and later I did ERASE DEVICE`S APPLE ACCOUNT without good result and then I did the DELETE ALL APPLE ACCOUNTS & DEVICES.

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