SMS is not Received From unity 2021.3.25f1

[CLOUDFIRE91]

Unity editor version: Unity 2021.3.25f1

Firebase Unity SDK version: firebase_unity_sdk_11.0.0

Problematic Firebase Component: Auth

Other Firebase Components in use: None(only auth)

Additional SDKs you are using:None(only auth)

Platform you are using the Unity editor on: Windows

Platform you are targeting: Android

Scripting Runtime:Mono

Pre-built SDK from the website : firebase_unity_sdk_11.0.0

Have you been able to reproduce this issue with just the Firebase Unity quickstarts (this GitHub project)?
What's the issue repro rate? (eg 100%, 1/5 etc) 1

What happened? How can we make the problem occur?
Hi All

I have installed 2021.3.25f1 and downloaded quik start unity master and Installed Firebase firebase_unity_sdk_11.0.0..I have downloaded googleservices.json. and put it in Assets folder and also i created streaming assets folder and put googleservices.json . I have enabled sha1 and sha256 in firebase console. and enabled keystore in publish settings. There is No Error in Build. Build created successfully. When i build and enter phone number.SMS is not receiving in my mobile..
Just it says Setting Up Firebase Auth Only.

I have enabled assets/AssetResovle/Force Resolve...

kindly help me to solve this error. SMS is not receiving ...

kindly check from your side also..

[paulinon]

Hi @CLOUDFIRE91,

It seems that you've reported a similar issue before (#712). From the information you provided in this ticket, I can advise that adding the google-services.json file in your Assets folder would suffice, and creating a StreamingAssets folder is no longer needed as this is automatically done once you have both the Firebase SDK and the config file in your implementation. Other than that, your setup should be good to go.

That said, the backend could be a possible cause of this behavior, and the Firebase Support channel is the best way to go for such matters. You may try our Firebase auth web quickstart to see if the issue is reproducible with your phone number, and add your observations in your support ticket.

[CLOUDFIRE91]

Hi Paulinon

#717 (comment)

Your Firebase member accepted that there is a bug in Firebase.. Kindly check from your side. Whether it is working or not.

Unity editor version: Unity 2021.3.25f1

Firebase Unity SDK version: firebase_unity_sdk_11.0.0

Kindly check from your side whether it is working or not.

I think there is a bug ..Kindly check and reply..

[paulinon]

Hi @CLOUDFIRE91,

I understand it's frustrating that you still aren't receiving an OTP, but unfortunately, the GitHub repository isn't the appropriate channel for issues like this as we suspect that the cause of this behavior lies outside your configuration. The folks at Firebase Support can help you out with this as they have visibility on what's going on in the backend, and Google's SMS operations team could collaborate with them to help debug with our carriers.

You may include your answers to these questions in your Firebase Support ticket so that our agent can have additional context about your issue:

• Are you receiving OTPs using our Firebase auth web quickstart?
• What other phone numbers (with their respective carriers) are affected by this issue?
• Could you provide the timestamps for when SMS messages were requested from the past 2 days for the affected phone number/s?

[CLOUDFIRE91]

Mr Paulion

Thanks for you Reply. I am going to contact the backend firebase team. before that i have two question.

1)Did you receive sms from your side.

2)Did Quick Start master +firebase 11.00 successfully sending Sms to you.
if yes means kindly quote Unity Version and Firebase Version.

Kindly confirm my above two questions. because i have a doubt that it is working or not.

After your confirmation. i will contact firebase back end support team.

[paulinon]

Hi @CLOUDFIRE91,

Just tested two phone numbers using version 11.0.0 of the SDK, and I was able to receive both their respective OTPs.

I hope the support agent provides the help you need.

[CLOUDFIRE91]

@paulinon Which unity Version you tested.

[paulinon]

Hi @CLOUDFIRE91,

I also used Version 2021.3.25f1 of the editor.

[CLOUDFIRE91]

@paulinon

I have contacted google firebase team backend. They said my issue has been forward to engineers. they ask me to wait for some time.

paulion, could you please forward your tested apk for receiving sms to me. i can check you apk whether it is working in my region. I am in india..

this is my link for my apk . could you please test my apk and forward ur feedback to me .you can give feedback whats my error for not receiving sms.

(https://www.dropbox.com/s/ajlt5oq8b6bvi8j/smsnotreceived.apk?dl=1)

[CLOUDFIRE91]

@paulinon can you share your auth apk.. i can test whether it is working or not in my region .. ... did you test my apk .. ...whats ur feedback... i have contacted google firebase back end team. they said it is forward to engineer and ask me to wait....