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Ente Auth displays error message when I close it #4270

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NoxStellans opened this issue Dec 1, 2024 · 6 comments
Open

Ente Auth displays error message when I close it #4270

NoxStellans opened this issue Dec 1, 2024 · 6 comments
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- auth Relates to Ente Auth

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@NoxStellans
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Description

When I close the authenticator application, I receive an error message saying it has stopped working. When I close this message, it will then reappear a second time; it does not reappear a third time. As I am willingly closing the application, this message is unnecessary and becoming quite annoying. This has been tested on two computers running Windows 10. Please see below for the error.

image

Version

v4.1.0

What product are you using?

Ente Auth

What platform are you using?

Desktop - Windows

@karasuhebi
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Same thing happens to me. It crashes when I close it.

Faulting application name: auth.exe, version: 4.1.0.410, time stamp: 0x6729c273
Faulting module name: flutter_windows.dll, version: 0.0.0.0, time stamp: 0x66e1eff3
Exception code: 0xc000041d
Fault offset: 0x0000000000016165
Faulting process id: 0x9cc4
Faulting application start time: 0x01db478193dc8168
Faulting application path: C:\Program Files\Ente Auth\auth.exe
Faulting module path: C:\Program Files\Ente Auth\flutter_windows.dll
Report Id: 57edbba0-bf46-4bd7-bed1-0625557553c7
Faulting package full name:
Faulting package-relative application ID:

@karasuhebi
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I installed 4.0.2 on a hunch that this was introduced in 4.1.0 and it looks like I might be right. When I close Auth 4.0.2 it does not crash UNLESS I close it using the Exit App option in the system tray icon. Then it does crash like how 4.1.0 does. Here's the event log:

Faulting application name: auth.exe, version: 4.0.2.402, time stamp: 0x66f3bb82
Faulting module name: flutter_windows.dll, version: 0.0.0.0, time stamp: 0x66e1eff3
Exception code: 0xc000041d
Fault offset: 0x000000000001d9f0
Faulting process id: 0x9ba8
Faulting application start time: 0x01db478350f5f3fd
Faulting application path: C:\Program Files\Ente Auth\auth.exe
Faulting module path: C:\Program Files\Ente Auth\flutter_windows.dll
Report Id: 3d334050-e705-41d4-ab9a-bc7d4129511f
Faulting package full name:
Faulting package-relative application ID:

@karasuhebi
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Also worth mentioning is that the "Hide Window" and "Show Window" options don't work in 4.1.0 either.

I wonder if the issue is PR #3582.

@Eternal9100
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Sadly, this error is still present in auth v4.1.5 in Windows 10. The app exit function from the system tray does not work at all from Win10. I have not had similar problems in Linux Mint.

@karasuhebi
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Can confirm Eternal9100's comment. All behavior described in this issue is the same on 4.1.5. Here's an event viewer log again:

Faulting application name: auth.exe, version: 4.1.5.415, time stamp: 0x6752aad6
Faulting module name: flutter_windows.dll, version: 0.0.0.0, time stamp: 0x66e1eff3
Exception code: 0xc0000005
Fault offset: 0x0000000000016165
Faulting process id: 0xf3c
Faulting application start time: 0x01db47d78e02ecf0
Faulting application path: C:\Program Files\Ente Auth\auth.exe
Faulting module path: C:\Program Files\Ente Auth\flutter_windows.dll
Report Id: a48cc061-ad7d-4696-be61-a2ada030e84a
Faulting package full name:
Faulting package-relative application ID:

@NoxStellans
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I can also confirm this is happening on 4.1.5.

@NoxStellans NoxStellans reopened this Dec 6, 2024
@ua741 ua741 added - auth Relates to Ente Auth and removed triage labels Dec 11, 2024
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Labels
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