Install not working on Ubuntu 24.04

[phifogg]

Heya,

just found this repo and was so happy that someone did spend time to make this headset work with all features.
However, can't install it on Ubuntu 24.04.

First, I had to manually install

• pip
• pipenv

Still, the install script will try to start 'python' which does not exist. Python3 does. So I changed the script. Not working. Here is the output:

Installing Arctis Manager...
Running pyinstaller to generate binary files
error: externally-managed-environment

× This environment is externally managed
╰─> To install Python packages system-wide, try apt install
    python3-xyz, where xyz is the package you are trying to
    install.
    
    If you wish to install a non-Debian-packaged Python package,
    create a virtual environment using python3 -m venv path/to/venv.
    Then use path/to/venv/bin/python and path/to/venv/bin/pip. Make
    sure you have python3-full installed.
    
    If you wish to install a non-Debian packaged Python application,
    it may be easiest to use pipx install xyz, which will manage a
    virtual environment for you. Make sure you have pipx installed.
    
    See /usr/share/doc/python3.12/README.venv for more information.

note: If you believe this is a mistake, please contact your Python installation or OS distribution provider. You can override this, at the risk of breaking your Python installation or OS, by passing --break-system-packages.
hint: See PEP 668 for the detailed specification.
Warning: Python 3.13 was not found on your system...
Neither 'pyenv' nor 'asdf' could be found to install Python.
You can specify specific versions of Python with:
$ pipenv --python path/to/python
Warning: Python 3.13 was not found on your system...
Neither 'pyenv' nor 'asdf' could be found to install Python.
You can specify specific versions of Python with:
$ pipenv --python path/to/python
Warning: Python 3.13 was not found on your system...
Neither 'pyenv' nor 'asdf' could be found to install Python.
You can specify specific versions of Python with:
$ pipenv --python path/to/python
No virtualenv has been created for this project yet!
Aborted!
Installing binaries in /usr/local/bin
cp: Aufruf von stat für 'dist/arctis-manager' nicht möglich: Datei oder Verzeichnis nicht gefunden
cp: Aufruf von stat für 'dist/arctis-manager-launcher' nicht möglich: Datei oder Verzeichnis nicht gefunden
Installing desktop file in /usr/local/share/applications/
Installing icon file in /usr/share/icons/hicolor/scalable/apps/
Installing udev rules.
Installing and enabling systemd user service.
Created symlink /home/daniel/.config/systemd/user/graphical-session.target.wants/arctis-manager.service → /usr/lib/systemd/user/arctis-manager.service.

Current installed python:
~/GitHub/Linux-Arctis-Manager$ python3 --version
Python 3.12.3

[phifogg]

I changed the script again, the python lines are now:

    python3 -m venv /home/xxx/.arctis_manager_build_env
    /home/xxx/.arctis_manager_build_env/bin/python -m pip install --upgrade pipenv
    /home/xxx/.arctis_manager_build_env/bin/python -m pipenv install -d
    /home/xxx/.arctis_manager_build_env/bin/python -m pipenv run pyinstaller arctis-manager.spec
    /home/xxx/.arctis_manager_build_env/bin/python -m pipenv run pyinstaller arctis-manager-launcher.spec
    /home/xxx/.arctis_manager_build_env/bin/python -m pipenv --rm

This helps, now the install progresses a bit, but still does not complete.
It errors out with:

Successfully installed certifi-2025.11.12 distlib-0.4.0 filelock-3.20.1 packaging-25.0 pipenv-2026.0.3 platformdirs-4.5.1 setuptools-80.9.0 virtualenv-20.35.4
Warning: Python 3.13 was not found on your system...
Neither 'pyenv' nor 'asdf' could be found to install Python.
You can specify specific versions of Python with:

[phifogg]

Followed this link to install python3.13:
https://ubuntuhandbook.org/index.php/2024/02/install-python-3-13-ubuntu/

Again, improvement, but not successful.

Installing binaries in /usr/local/bin
cp: Aufruf von stat für 'dist/arctis-manager' nicht möglich: Datei oder Verzeichnis nicht gefunden
cp: Aufruf von stat für 'dist/arctis-manager-launcher' nicht möglich: Datei oder Verzeichnis nicht gefunden

Basically saying File or Directory not found.

Also in the errors is this one:

PyInstaller.exceptions.PythonLibraryNotFoundError: Python library not found: libpython3.13.so, libpython3.13.so.1.0
    This means your Python installation does not come with proper shared library files.
    This usually happens due to missing development package, or unsuitable build parameters of the Python installation.

    * On Debian/Ubuntu, you need to install Python development packages:
      * apt-get install python3-dev
      * apt-get install python-dev
    * If you are building Python by yourself, rebuild with `--enable-shared` (or, `--enable-framework` on macOS).

python3-dev is installed though.

[elegos]

Have you tried installing from the release page? https://github.com/elegos/Linux-Arctis-Manager/releases/tag/v1.6.3

[phifogg]

No I did not. Meanwhile I upgraded to 25.10 (or installed freshly).
Here I tried installed your deb package, but this is only for 25.04 - it installed ok, but doesn't see my arctis headset.

[elegos]

Once you install the package, you need to activate the systemd service via systemd --user enable --now arctis-manager. This is missing from the docs, I'm working on a more elegant solution to take care of that activation.

May you please try activating the service?

Thanks

[phifogg]

I tried systemctl start arctis-manager... that didn't work.
So I stopped and switched to https://github.com/Dymstro/nova-chatmix-linux, this works very easily.

I'll try again next time I boot from USB... maybe something I can test there.

[elegos]

Out of curiosity, which device do you have?

[phifogg]

Arctis Nova Pro Wireless connected via USB

[elegos]

You mean GameDAC connected via USB, or the headphones directly? I've never tried connecting them bypassing the DAC.

[phifogg]

Yeah, sure. GameDAC via USB.

[elegos]

Hello @phifogg

if you're interested, I just released a new (beta, untill it works on other computers aswell) arctis manager 2.0. If you're interested, I'd like to know if your Arctis Nova Pro Wireless is detected with that software.

Thank you :)

[phifogg]

Might be better suited on the new package. I tried to install it from wheel. Didn't work for me.

`
daniel@uBlack:~/Schreibtisch$ pip install linux_arctis_manager-....whl
error: externally-managed-environment

× This environment is externally managed
╰─> To install Python packages system-wide, try apt install
python3-xyz, where xyz is the package you are trying to
install.

If you wish to install a non-Debian-packaged Python package,
create a virtual environment using python3 -m venv path/to/venv.
Then use path/to/venv/bin/python and path/to/venv/bin/pip. Make
sure you have python3-full installed.

If you wish to install a non-Debian packaged Python application,
it may be easiest to use pipx install xyz, which will manage a
virtual environment for you. Make sure you have pipx installed.

See /usr/share/doc/python3.13/README.venv for more information.

`

[elegos]

Hmm, that's something that I didn't take in consideration. Does it change anything if you install it locally via pip install --user? On Fedora pip install falls automatically to pip install --user when not run as root user. If that fails, too, I'll have to figure out how to install it differently. It is meant to be a user-level module, not to be installed system-wide.

[phifogg]

daniel@uBlack:~$ pip install --user
error: externally-managed-environment

× This environment is externally managed
╰─> To install Python packages system-wide, try apt install
python3-xyz, where xyz is the package you are trying to
install.

If you wish to install a non-Debian-packaged Python package,
create a virtual environment using python3 -m venv path/to/venv.
Then use path/to/venv/bin/python and path/to/venv/bin/pip. Make
sure you have python3-full installed.

If you wish to install a non-Debian packaged Python application,
it may be easiest to use pipx install xyz, which will manage a
virtual environment for you. Make sure you have pipx installed.

See /usr/share/doc/python3.13/README.venv for more information.

[elegos]

Hello @phifogg , in the updated docs of the new project the suggested way of installing it is indeed via pipx 👍. It will install a virtual environment and set all the PATHs for you.