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Getting help

Dmitry Dulepov edited this page May 11, 2016 · 36 revisions

Getting help for free

You can ask questions for free in the following places:

Author answers only advanced questions in these places. If you ask a question that is documented or the answer can be found by trying RealURL, than your only hope is community. Please, understand that the author has daily job and kids and he cannot help everytbody for free.

You may not ask questions by posting your question to the issue tracker. Questions will be closed without answers with a link to this article.

You may not get free help or answers by sending emails to the author. Those will be ignored or answered with the link to this article.

Getting paid help

You can get email support by paying to the author. Prices start from 100€. You must get a quote before paying for support.

Private persons can pay by PayPal (no invoice).

Companies can also get an invoice from a EU-based company. In this case payment is accepted only through bank transfers.

TYPO3 is free. Why support is not free?

Yes, TYPO3 is free and RealURL is free for you. However TYPO3 license does not require support to be free.