لسوء الحظ، إذا لم نلاحظ أي نشاط في غضون 30 يومًا من هذه الرسالة الإلكترونية، فسيتعين علينا استيعاب رصيدك وإغلاق حسابك. هذا وفقًا للشروط والأحكام الخاصة بنا تحت بند الحسابات الخاملة التي تنص على الآتي:
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إذا لم يسجل حسابك أي معاملات لفترة تزيد عن اثني عشر شهرًا، فسيتم اعتباره حسابًا خاملًا، ونحتفظ بالحق في تحصيل رسوم خاملة تصل إلى 25 دولارًا أمريكيًا/يورو/جنيه إسترليني أو ما يعادل 25 دولارًا أمريكيًا بأي عملة أخرى وفقًا لسعر الصرف الحالي المنشور من قبل XE أو أي مزود بيانات آخر معترف به في تاريخ تحصيل الرسوم الخاملة. نحن نحتفظ بالحق في فرض رسوم خاملة عليك عن كل فترة ستة أشهر يظل فيها حسابك خاملًا
هذا البريد الإلكتروني عبارة عن إشعار للعملاء بالتحديثات المهمة وتم إصداره من قبل شركة Deriv Investments (Europe) Limited بالعنوان المسجل: W Business Centre، Level 3، Triq Dun Karm، Birkirkara، BKR 9033، مالطا.
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Deriv Investments (Europe) Limited مرخصة ومنظمة من قبل هيئة الخدمات المالية في مالطا بموجب قانون خدمات الاستثمار، لتقديم خدمات الاستثمار في الاتحاد الأوروبي
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لن نشارك أبدًا قوائم البريد الإلكتروني والبيانات الأخرى مع طرف ثالث. لمعرفة المزيد حول كيفية حماية معلوماتك الشخصية والمالية، يرجى قراءة سياسة الأمن والخصوصية الخاصة بنا.
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\ No newline at end of file
diff --git a/public/email/crowdin/translations/ar/5year-row-new.html b/public/email/crowdin/translations/ar/5year-row-new.html
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30 يومًا لاتخاذ إجراء بشأن حسابك
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لا يزال حساب Deriv الخاص بك يحتوي على رصيد. قم بتسجيل الدخول وإجراء صفقة لضمان بقاء حسابك مفتوحًا.
لسوء الحظ، إذا لم نلاحظ أي نشاط في غضون 30 يومًا من هذه الرسالة الإلكترونية، فسيتعين علينا استيعاب رصيدك وإغلاق حسابك. هذا وفقًا للشروط والأحكام الخاصة بنا تحت بند الحسابات الخاملة التي تنص على الآتي:
+
+
+
+
+
إذا لم يسجل حسابك أي معاملات لفترة تزيد عن اثني عشر شهرًا، فسيتم اعتباره حسابًا خاملًا، ونحتفظ بالحق في تحصيل رسوم خاملة تصل إلى 25 دولارًا أمريكيًا/يورو/جنيه إسترليني أو ما يعادل 25 دولارًا أمريكيًا بأي عملة أخرى وفقًا لسعر الصرف الحالي المنشور من قبل XE أو أي مزود بيانات آخر معترف به في تاريخ تحصيل الرسوم الخاملة. نحن نحتفظ بالحق في فرض رسوم خاملة عليك عن كل فترة ستة أشهر يظل فيها حسابك خاملًا.
أخبرنا إذا واجهت أي صعوبات في عملية السحب، وسنساعدك على حلها.
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لا تنسى: قم بتسجيل الدخول إلى حسابك وقم بإجراء صفقة في غضون 30 يومًا.
+
+
\ No newline at end of file
diff --git "a/public/email/crowdin/translations/ar/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/ar/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
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diff --git "a/public/email/crowdin/translations/ar/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/ar/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
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diff --git "a/public/email/crowdin/translations/ar/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/ar/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
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diff --git "a/public/email/crowdin/translations/ar/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/ar/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
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diff --git "a/public/email/crowdin/translations/ar/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/ar/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
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diff --git "a/public/email/crowdin/translations/ar/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/ar/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
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diff --git "a/public/email/crowdin/translations/ar/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/ar/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
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diff --git a/public/email/crowdin/translations/ar/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/ar/Removal of USDT Tether Omni - Reminder email to clients.docx
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diff --git a/public/email/crowdin/translations/ar/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx b/public/email/crowdin/translations/ar/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx
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diff --git a/public/email/crowdin/translations/ar/[TEMPLATE] Affiliate email - invite to seminar .docx b/public/email/crowdin/translations/ar/[TEMPLATE] Affiliate email - invite to seminar .docx
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diff --git a/public/email/crowdin/translations/ar/aff-real-acc-en.html b/public/email/crowdin/translations/ar/aff-real-acc-en.html
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+ Unlock more affiliate benefits with a Deriv real account
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عمليات سحب أكثر سلاسة وزيادة ثقة العملاء والمزيد
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مرحبًا [Affiliate’s name]،
+
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لدينا إعلان مهم بخصوص حساب الإحالة الخاص بك. نحن نشجع الآن جميع الشركات التابعة لنا على فتح حساب Deriv والتحقق منه.
+
+
+
+
+
من خلال القيام بذلك، ستتمكن من:
+
+
تعرف على المزيد حول Deriv والتداول
+
من خلال استخدام منصة Deriv بنفسك، يمكنك اكتساب فهم أعمق لمنتجاتنا وخدماتنا، مما سيساعدك على الترويج لها بشكل أفضل لجمهورك.
+
قم بإجراء عمليات سحب أكثر سلاسة
+
ستسمح فحوصات الامتثال التي نقوم بها في مرحلة التحقق من الحساب بمعالجة عمولاتك المستقبلية بأكبر قدر ممكن من السلاسة.
+
قم ببناء الثقة مع جمهورك
+
عندما يعرف جمهورك أنك متداول حقيقي على Deriv، فمن المرجح أن يثقوا في توصياتك.
+
عزز أمان حسابك
+
يزيد الحساب الذي تم التحقق منه من حماية معلوماتك الشخصية والمالية ويقلل من مخاطر الوصول غير المصرح به إلى الحسابات والمعاملات.
+
+
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+
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+
إليك ما يمكنك القيام به:
+
الخطوة 1: افتح حساب Deriv الحقيقي الخاص بك
+
+
+
للبدء، ستحتاج إلى إنشاء حساب تجريبي مجاني لـ Deriv . إذا كان لديك بالفعل حساب تجريبي، قم بتسجيل الدخول إلى هذا الحساب واستمر في إنشاء حساب Deriv حقيقي.
+
بمجرد إنشاء حساب Deriv التجريبي أو تسجيل الدخول إليه، انتقل إلى Trader's Hub، وانقر على القائمة المنسدلة التجريبية، ثم حدد Real.
+
+
+
+
+
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+
انقر فوق الزر Get واختر عملة حسابك وأكمل جميع المعلومات المطلوبة لفتح حساب Deriv حقيقي.
+
+
+
+
+
+
تحقق من حسابك
+
+
بعد إعداد حساب Deriv الحقيقي الخاص بك، سنحتاج إلى التحقق من حسابك عن طريق تقديم إثبات الهوية وإثبات العنوان.
+
للتحقق من هويتك، قم بتحميل صورة لأي من المستندات التالية:
+
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جواز سفر
+
رخصة قيادة
+
بطاقة هوية
+
+
+
+
+
+
+
+
للتحقق من عنوانك، قم بتحميل صورة من كشف حسابك المصرفي الأخير أو فاتورة المرافق (لا يزيد عمرها عن 12 شهرًا) تظهر بوضوح اسمك وعنوانك الحالي.
+
أمثلة على فواتير الخدمات العامة التي نقبلها:
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الكهرباء
+
الماء
+
الغاز
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قم بإنشاء حساب Deriv الحقيقي وتحقق منه اليوم للاستمتاع بسحب عمولات أكثر سلاسة والمزيد!
+
+
+
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+
إذا كانت لديك أي أسئلة، فيُرجى التواصل معنا عبر الدردشة المباشرة أو الاتصال بمدير بلدك.
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
+
+
+
+
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+
Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/ar/crowdin-manual.md b/public/email/crowdin/translations/ar/crowdin-manual.md
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+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/ar/ctrader-announcement.html b/public/email/crowdin/translations/ar/ctrader-announcement.html
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+ تداول مع Deriv cTrader 💪
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Deriv cTrader لتجربة تداول محسنة
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+
مرحبًا [name]،
+
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استعد لتجربة Deriv cTrader، منصة تداول عقود الفروقات الجديدة الخاصة بنا!
+
+
+
+
+
توفر منصتنا المتقدمة متعددة الأصول تنفيذًا سريعًا للتداول ومخططات متقدمة وتخصيصًا للتداول الفعال.
+
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+
+
يقدم Deriv cTrader أيضًا ميزات رئيسية مثل:
+
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+
التداول عبر الهاتف المحمول
+
راقب تداولاتك، وقم بالوصول إلى الأسواق أثناء التنقل، واغتنم كل فرصة، على كل من أجهزة iOS أو Android.
+
+
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+
تأثير الهامش
+
تعرف على الهامش المطلوب قبل إجراء التداول دون حسابه بنفسك.
+
+
+
+
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+
تسعير المستوى الثاني
+
قم بالوصول إلى عمق السوق بالكامل، واطلع على أفضل أسعار العرض والطلب، واتخذ قرارات تداول أكثر استنارة.
+
+
+
+
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+
+
أدوات تداول متقدمة
+
استفد من أنواع الأوامر، بما في ذلك أوامر السوق، وأوامر الحد، والإيقاف، والإيقاف المتتابع، وأدوات إدارة المخاطر المتقدمة.
+
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لا تأخذ كلمتنا على محمل الجد فقط! احصل على لمحة عن ميزات Deriv cTrader بنفسك.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/ar/ctrader-explanatory.html b/public/email/crowdin/translations/ar/ctrader-explanatory.html
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+ Deriv cTrader - أداة تغيير قواعد اللعبة في التداول 🤯
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ارفع مستوى لعبة التداول الخاصة بك مع Deriv cTrader
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مرحبًا [name]،
+
+
+
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Deriv cTrader، منصتنا الجديدة لتداول العقود مقابل الفروقات متعددة الأصول، متاحة الآن!
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استمتع بتداول الأصول المختلفة مثل الفوركس والأسهم والمؤشرات والعملات المشفرة والسلع والمؤشرات المشتقة وصناديق الاستثمار المتداولة - كل ذلك في مكان واحد. يمكنك بسهولة تنويع محفظة التداول الخاصة بك واغتنام فرص السوق المتعددة.
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ليس ذلك فحسب، يمكنك تداول العملات المشفرة والمؤشرات المشتقة الخاصة بنا على مدار الساعة طوال أيام الأسبوع، حتى في عطلات نهاية الأسبوع والأعياد!
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لماذا التداول مع Deriv cTrader
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تستخدم المؤسسات والمتداولون المحترفون في جميع أنحاء العالم cTrader، مما يجعلها منصة تداول موثوقة لتنفيذ الصفقات بفعالية.
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مع Deriv cTrader، ستحصل على:
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التداول عبر الهاتف المحمول
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يمكنك مراقبة تداولاتك والوصول إلى الأسواق أثناء التنقل، سواء على أجهزة iOS أو Android.
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تأثير الهامش
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ستكون على دراية بالهوامش المطلوبة قبل إجراء التداول.
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تسعير المستوى الثاني
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يمكنك الحصول على رؤية كاملة للأسواق، حتى تتمكن من رؤية أفضل العطاءات والعروض واتخاذ قرارات تداول أكثر ذكاءً.
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أدوات تداول متقدمة
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يمكنك استخدام أدوات التداول مثل أنواع الأوامر (أوامر السوق، أوامر الحد، الإيقاف، أوامر الإيقاف المتلاحقة) وأدوات إدارة المخاطر.
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جرب Deriv cTrader اليوم واحصل على أقصى استفادة من استراتيجيات التداول الخاصة بك!
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
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After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
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This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
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We will soon announce the decommission date of Deriv EZ.
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diff --git a/public/email/crowdin/translations/ar/deriv-ez-incident.html b/public/email/crowdin/translations/ar/deriv-ez-incident.html
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index 0000000000000..758d8e836ea04
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We're writing to inform you of an adjustment we'll be making to your Deriv account.
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On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
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We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
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In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
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We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
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What Deriv Trader offers:
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Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
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50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
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24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
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Funding your account is easy
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Log in to your Real account and click Cashier in the Trader's Hub
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Select a payment method from the available payment options
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Complete the fields, enter your deposit value, and confirm payment
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Funding your account is easy
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Log in to your Real account and click Cashier in the Trader's Hub
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Select a payment method from the available payment options
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Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
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You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
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If you have any questions, please reach out to us via live chat.
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diff --git a/public/email/crowdin/translations/ar/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/ar/derivx_derivez_mt5_updated_margin.html
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index 0000000000000..355b50dcd9838
--- /dev/null
+++ b/public/email/crowdin/translations/ar/derivx_derivez_mt5_updated_margin.html
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+Reminder: Updates to CFD margin requirements
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CFD margin changes on fully-hedged positions
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CFD margin changes on fully-hedged positions
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We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
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All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
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The example below shows how this change will affect your positions:
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+ Actions (in chronological order)
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+ Margin requirement before the change
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+ Margin requirement after the change
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+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 1 USD
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+ 1 USD
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+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 0 USD
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+ 1 USD
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Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
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diff --git a/public/email/crowdin/translations/ar/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/ar/derivx_derivez_nonmt5_updated_margin.html
new file mode 100644
index 0000000000000..d3fe924db02a3
--- /dev/null
+++ b/public/email/crowdin/translations/ar/derivx_derivez_nonmt5_updated_margin.html
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+Changes to CFD margin requirements
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We’re updating our margin requirements
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Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
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The following example shows how the updated margin requirements will work on your positions:
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+ Actions (in chronological order)
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+ Margin requirement before the change
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+ Margin requirement after the change
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+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 1 USD
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+ 1 USD
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+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 0 USD
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+ 1 USD
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Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/ar/dormant-5years.html b/public/email/crowdin/translations/ar/dormant-5years.html
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index 0000000000000..e915639574477
--- /dev/null
+++ b/public/email/crowdin/translations/ar/dormant-5years.html
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30 days to take action on your account
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Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
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If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
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Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
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Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
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How to use Deriv P2P
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Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
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Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
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Send or receive payment Finalise payment with the other party involved in your transaction.
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Complete the transaction Every order must be completed and confirmed within one hour.
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Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
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Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
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How it works
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Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
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With Deriv P2P, you enjoy the following:
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Transactions completed within minutes
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In-app chat to communicate with fellow traders
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Zero commission fees
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Extra security with escrow
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Flexible payment methods
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Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
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Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
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So what is dynamic leverage?
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Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
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For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
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Dynamic tiers
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Here are the dynamic tiers available to you:
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This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
You can now potentially earn more commissions from CFDs
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Hello partner,
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We are happy to announce that we are expanding the IB commission offerings on Deriv MT5, and Deriv X accounts to include more instruments, as shown below:
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MT5 Derived & Deriv X
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DEX 600/900/1500 UP Indices
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DEX 600/900/1500 DOWN Indices
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MT5 Derived & MT5 Swap Free
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Range Break Indices
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MT5 Financial & MT5 Swap Free
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ETFs
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MT5 Financial
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Forex Micro pairs
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MT5 Derived
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Basket Indices
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The above has been implemented since Tuesday, October 31, 2023.
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The IB Commission scheme will soon be updated on our Partners Page.
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If you have any questions, please reach out to us via our live chat or contact your Country manager.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
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Your continued support and understanding is much appreciated.
Join the Deriv team at the iFX EXPO Dubai from the 16th to the 18th of January, and explore the range of products, platforms and services available for your clients. During this event, you will also have the opportunity to learn more about Deriv Prime - the institutional arm of the group which offers exclusive liquidity solutions. A unique opportunity for networking and business growth!
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+
Explore the forefront of innovation, discover how Deriv is transforming the online trading landscape and how you can be part of it.
+ Meet Deriv at booth number #44!
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+
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+
Event name: iFX EXPO Dubai
+
Dates: 16-18 January 2024
+
Venue: Dubai World Trade Centre, Za’abeel Hall 6, Dubai, UAE
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Booth: Deriv - #44
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+
+
+
+
To learn more about iFX EXPO 2024, visit their official website or contact your Country Manager for more information.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/ar/mt5-negative-balance-compensated.html b/public/email/crowdin/translations/ar/mt5-negative-balance-compensated.html
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index 0000000000000..ce6f97ca993bf
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+++ b/public/email/crowdin/translations/ar/mt5-negative-balance-compensated.html
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+
We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
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Previous balance:
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xyz
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New balance:
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0
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Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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Hi [client name],
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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We made several app changes for a better user experience as part of production usability improvements.
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You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
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To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
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We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
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To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
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+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/ar/oct-news-1.html b/public/email/crowdin/translations/ar/oct-news-1.html
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+ سيكون Deriv في الجناح رقم 10 في معرض i-FX إكسبو الدولي في قبرص 2023. قم بزيارتنا!
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ما الجديد في Deriv
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مرحبًا [client’s Name]،
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نحن نبحث دائمًا عن طرق مبتكرة لمساعدتك على تحسين وتنويع محفظة التداول الخاصة بك. يسعدنا هذا الشهر أن نعلن عن إطلاق منتجات جديدة وعملة إضافية لتمويل حساب Deriv الخاص بك وتحديثات لعروضنا.
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مؤشرات اصطناعية جديدة لرفع مستوى لعبة تداول CFD الخاصة بك
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تحاكي مؤشرات DEX سلوك السوق في العالم الحقيقي مع التحولات الصغيرة المتكررة في الأسعار والارتفاع أو الانخفاضات الرئيسية العرضية، بناءً على المؤشر. تحاكي مؤشرات Drift switch (DSI) اتجاهات السوق في العالم الحقيقي، حيث تتحرك أسعار الأصول عبر ثلاث مراحل: صعودًا أو هبوطًا أو جانبيًا، استنادًا إلى المؤشر.
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مؤشرات DEX و DSI متاحة حاليًا لتداول عقود الفروقات على منصات Deriv MT5 و Deriv X.
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+ سيكون Deriv في الجناح رقم 10 في معرض i-FX إكسبو الدولي في قبرص 2023. قم بزيارتنا!
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ما الجديد على Deriv. com
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مرحبًا [client’s Name]،
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نحن نبحث دائمًا عن طرق مبتكرة لمساعدتك على تحسين وتنويع محفظة التداول الخاصة بك. يسعدنا هذا الشهر أن نعلن عن إطلاق منتجات جديدة وعملة إضافية لتمويل حساب Deriv الخاص بك وتحديثات لعروضنا.
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مؤشرات اصطناعية جديدة لرفع مستوى لعبة تداول عقود الفروقات الخاصة بك
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تحاكي مؤشرات DEX سلوك السوق في العالم الحقيقي مع التحولات الصغيرة المتكررة في الأسعار والارتفاع أو الانخفاضات الرئيسية العرضية، بناءً على المؤشر. تحاكي مؤشرات Drift switch (DSI) اتجاهات السوق في العالم الحقيقي، حيث تتحرك أسعار الأصول عبر ثلاث مراحل: صعودًا أو هبوطًا أو جانبيًا، استنادًا إلى المؤشر.
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مؤشرات DEX و DSI متاحة حاليًا لتداول عقود الفروقات على منصات Deriv MT5 و Deriv X.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
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Your referred client enters the code on Deriv GO (see the image).
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The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
No longer want to receive these emails? Unsubscribe
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+ cTrader, Deriv X, and MT5 — New rollover time
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New rollover time: 21:59:59 GMT
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Starting DD MMM YYYY, we’re changing the rollover time* for cTrader, Deriv X, and MT5 from 23:59:59 GMT to 21:59:59 GMT. This applies to both demo and real accounts.
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This means statements are generated, and swaps are applied earlier in the day than before. No changes to trading hours.
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Note: Rollover time is when one trading period ends and the next trading period begins.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Welcome to Deriv! We’re excited to have you with us.
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Our demo account is your playground, designed to help you unleash your trading potential without the fear of financial risk.
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It comes pre-loaded with 10,000 USD in virtual funds, so you can try trading with various strategies. Don’t worry if you run out of your virtual funds, a simple reset is all it takes to get back in the game.
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Your demo account email:
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[client email address]
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Here’s how you can access your demo account:
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Need help?
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Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Stay in the loop for exciting developments on our products and in the world of trading with Deriv Blog!
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From platform walk-throughs to global market news, Deriv Blog is your go-to source for all things trading. Browse our latest product updates, market insights, and educational articles to enhance your trading skills.
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Whether you're a seasoned trader or just starting out, there are a variety of insightful posts and videos available to choose from for your trading needs and interests.
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Head to our Blog now to discover and stay informed on new trading tips and trends.
Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
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The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
We're excited to have you with us and can't wait for you to discover all the opportunities that trading Synthetic indices with Deriv has to offer.
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To help you get started, here's your free ebook, How to Trade Synthetic Indices, by veteran trader Vince Stanzione. It's filled with practical tips and techniques that will empower you to enter the world of Synthetic indices trading confidently
Your free ebook comes with a Deriv demo account so that you can practise trading Synthethic indices without risk. You'll have 10,000 USD virtual currency to practise with and you can reset this balance anytime with just a few clicks.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
With the rise in fake social media profiles, we have to be more vigilant online. Remember these best practices to ensure you won't become the next victim of a scam:
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1. Verify the account
+ Deriv has only one official account per social media platform. Always check that the social media profiles you interact with match the ones listed on our website, as well as the linked icons below.
2. Check the account activity
+ Misspelling of the account name, a high following count, and emoji-loaded offers that sound too good to be true are red flags.
+ We never ask for personal or bank details through social media, or do giveaways or promotions. Only trust info posted on our website, official social media accounts and emails ending in @deriv.com.
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3. Report the profile
+ If you come across a fake profile, use the report button on the platform to flag the account as fraudulent. This process will take less than a minute and helps the platform take appropriate action.
+ For Facebook, Instagram and Twitter, tap on the 3 dots on the profile and click Report.
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4. Contact Customer Support
+ After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
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Thank you for helping keep our trading community safe. For more tips, visit our blog.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
With the rise in fake social media profiles, we have to be more vigilant online. Remember these best practices to ensure you won't become the next victim of a scam:
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+
+
+
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+
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1. Verify the account
+ Deriv has only one official account per social media platform. Always check that the social media profiles you interact with match the ones listed on our website, as well as the linked icons below.
2. Check the account activity
+ Misspelling of the account name, a high following count, and emoji-loaded offers that sound too good to be true are red flags.
+ We never ask for personal or bank details through social media, or do giveaways or promotions. Only trust info posted on our website, official social media accounts and emails ending in @deriv.com.
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3. Report the profile
+ If you come across a fake profile, use the report button on the platform to flag the account as fraudulent. This process will take less than a minute and helps the platform take appropriate action.
+ For Facebook, Instagram and Twitter, tap on the 3 dots on the profile and click Report.
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4. Contact Customer Support
+ After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
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+
Thank you for helping keep our trading community safe. For more tips, visit our blog.
WhatsApp has become popular for its strong privacy and encryption features. Unfortunately, scammers have taken advantage of this messaging app and have created several fake profiles and channels to target unsuspecting clients.
+
+
+
+
+
Deriv has only one official WhatsApp account (+356 9957 8341). All confidential matters are handled via live chat with our Customer Support team.
+
+
+
+
+
Watch out for these red flags with accounts claiming to be Deriv:
+
+
+
+
+
+
+
+
+
+
Spelling and grammatical errors in the message.
+
Calls to click on links or download apps.
+
Promises you huge profits and easy money.
+
Urgent requests for personal data like your password and bank details.
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
How to report a scam on WhatsApp
+
Tap on the account's profile and scroll down to the bottom. Click on Report and Block.
+
+
+
+
+
+
+
+
+
+
Contact Customer Support
+
After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
+
+
+
+
+
+
+
+
+
Thank you for helping keep our trading community safe. For more tips, visit our blog.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Telegram and WhatsApp have become popular for their strong privacy and encryption features. Unfortunately, scammers have taken advantage of these messaging apps and have created several fake profiles and channels to target unsuspecting clients.
+
+
+
+
+
Deriv has only one official Telegram (@derivdotcomofficial) and WhatsApp (+356 9957 8341) account. All confidential matters are handled via live chat with our Customer Support team.
+
+
+
+
+
Watch out for these red flags with accounts claiming to be Deriv:
+
+
+
+
+
+
+
+
+
+
Spelling and grammatical errors in the message.
+
Calls to click on links or download apps.
+
Promises you huge profits and easy money.
+
Urgent requests for personal data like your password and bank details.
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
How to report a scam on Telegram
+
There are 2 ways:
+
+
+
+
+
No To Scam bot
+ @Notoscam is Telegram's official bot to report scams. Start a chat with this bot by tagging the scam account's username, and uploading screenshots of their profile and messages.
+
+
+
+
+
+
+
+
Direct report
+ Tap on the 3 dots in the upper corner of the channel profile and click Report.
+
+
+
+
+
+
How to report a scam on WhatsApp
+
Tap on the account's profile and scroll down to the bottom. Click on Report and Block.
+
+
+
+
+
+
+
+
+
+
Contact Customer Support
+
After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
+
+
+
+
+
+
+
+
+
Thank you for helping keep our trading community safe. For more tips, visit our blog.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/de/5year-row-new.html b/public/email/crowdin/translations/de/5year-row-new.html
new file mode 100644
index 0000000000000..0f024cc6238aa
--- /dev/null
+++ b/public/email/crowdin/translations/de/5year-row-new.html
@@ -0,0 +1,40 @@
+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant.
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
+
+
\ No newline at end of file
diff --git "a/public/email/crowdin/translations/de/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/de/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
new file mode 100644
index 0000000000000..fd830b6e18973
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" differ
diff --git "a/public/email/crowdin/translations/de/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" "b/public/email/crowdin/translations/de/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx"
new file mode 100644
index 0000000000000..23646296017cf
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" differ
diff --git "a/public/email/crowdin/translations/de/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/de/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
new file mode 100644
index 0000000000000..5bfa185f170fb
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" differ
diff --git "a/public/email/crowdin/translations/de/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/de/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
new file mode 100644
index 0000000000000..c399b47e01c56
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" differ
diff --git "a/public/email/crowdin/translations/de/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/de/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
new file mode 100644
index 0000000000000..b1036414a926f
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" differ
diff --git "a/public/email/crowdin/translations/de/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/de/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
new file mode 100644
index 0000000000000..a163387675cab
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" differ
diff --git "a/public/email/crowdin/translations/de/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" "b/public/email/crowdin/translations/de/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx"
new file mode 100644
index 0000000000000..d2dd12fba9057
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" differ
diff --git "a/public/email/crowdin/translations/de/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx" "b/public/email/crowdin/translations/de/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx"
new file mode 100644
index 0000000000000..39fee697bc187
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx" differ
diff --git "a/public/email/crowdin/translations/de/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/de/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
new file mode 100644
index 0000000000000..8b5a7d1367fd8
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" differ
diff --git "a/public/email/crowdin/translations/de/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/de/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
new file mode 100644
index 0000000000000..1062848b61224
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" differ
diff --git "a/public/email/crowdin/translations/de/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" "b/public/email/crowdin/translations/de/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx"
new file mode 100644
index 0000000000000..b86ebd7435097
Binary files /dev/null and "b/public/email/crowdin/translations/de/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" differ
diff --git a/public/email/crowdin/translations/de/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/de/Removal of USDT Tether Omni - Reminder email to clients.docx
new file mode 100644
index 0000000000000..b6181b7e57012
Binary files /dev/null and b/public/email/crowdin/translations/de/Removal of USDT Tether Omni - Reminder email to clients.docx differ
diff --git a/public/email/crowdin/translations/de/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx b/public/email/crowdin/translations/de/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx
new file mode 100644
index 0000000000000..8e2461cf083bb
Binary files /dev/null and b/public/email/crowdin/translations/de/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx differ
diff --git a/public/email/crowdin/translations/de/[TEMPLATE] Affiliate email - invite to seminar .docx b/public/email/crowdin/translations/de/[TEMPLATE] Affiliate email - invite to seminar .docx
new file mode 100644
index 0000000000000..17acb1044e85e
Binary files /dev/null and b/public/email/crowdin/translations/de/[TEMPLATE] Affiliate email - invite to seminar .docx differ
diff --git a/public/email/crowdin/translations/de/aff-real-acc-en.html b/public/email/crowdin/translations/de/aff-real-acc-en.html
new file mode 100644
index 0000000000000..aba382a5340bc
--- /dev/null
+++ b/public/email/crowdin/translations/de/aff-real-acc-en.html
@@ -0,0 +1,602 @@
+
+
+
+
+
+
+
+
+
+
+
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+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Unlock more affiliate benefits with a Deriv real account
+
+
+
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+
+
+
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+
+
+
+
+
+
+
+
+
+
+
+
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+
+
+
+
+
Smoother withdrawals, increased client trust, and more
+
+
+
+
+
+
+
+
+
Hi [Affiliate’s name],
+
+
+
+
+
We have an important announcement regarding your affiliate account. We’re now encouraging all our affiliates to open a Deriv account and verify it.
+
+
+
+
+
By doing so, you will be able to:
+
+
Learn more about Deriv and trading
+
By using the Deriv platform yourself, you can gain a deeper understanding of our products and services, which will help you better promote them to your audience.
+
Make smoother withdrawals
+
Our compliance checks done at the account verification stage will allow your future commissions to be processed as seamlessly as possible.
+
Build trust with your audience
+
When your audience knows you're a real Deriv trader, they're more likely to trust your recommendations.
+
Boost your account's security
+
A verified account increases the protection of your personal and financial information and reduces the risk of unauthorised access to accounts and transactions.
+
+
+
+
+
+
+
+
+
Here's what you need to do:
+
Step 1: Open your real Deriv account
+
+
+
To get started, you'll need to create a free Deriv demo account. If you already have a demo account, log in to that account and continue to create a real Deriv real account.
+
Once you’ve created or logged in to your Deriv demo account, go to Trader's Hub, click the Demo drop-down, then select Real.
+
+
+
+
+
+
+
+
Click the Get button and Choose your account currency and complete all the required information to open a real Deriv account.
+
+
+
+
+
+
Step 2: Verify your account
+
+
After setting up your Deriv real account, we need you will need to verify your account by submitting your proof of identity and proof of address.
+
To verify your identity, upload a photo of any of the following documents:
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Passport
+
Driver’s licence
+
Identity card
+
+
+
+
+
+
+
+
To verify your address, upload a photo of your recent bank statement or utility bill (no more than 12 months old) that clearly shows your name and current address.
+
Examples of utility bills that we accept:
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Electricity
+
Water
+
Gas
+
+
+
+
+
+
+
+
+
+
Create a Deriv real account and verify it today to enjoy smoother commission withdrawals and more!
+
+
+
+
+
If you have any questions, please reach out to us via our live chat or contact your Country manager.
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
+
+
+
+
+
+
Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/de/clevertap-ctrader-maintenance-row-en.html b/public/email/crowdin/translations/de/clevertap-ctrader-maintenance-row-en.html
new file mode 100644
index 0000000000000..7cc580c8a2183
--- /dev/null
+++ b/public/email/crowdin/translations/de/clevertap-ctrader-maintenance-row-en.html
@@ -0,0 +1,452 @@
+
+
+
+
+
+
+
+
+
+
+
+
+ cTrader scheduled maintenance, 4 November at 07:00 GMT
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
cTrader scheduled system maintenance, 4 November 2023 at 7:00 am to 10:00 am GMT
+
+
+
+
+
+
+
+
+
+
Hi [client name],
+
+
+
+
+
We will be performing maintenance on Saturday, 4th November 2023 at 7:00 am to 10:00 am GMT.
+
+
+
+
+
During this time:
+
+
+
+
+
+
The Deriv cTrader dashboard and trading on Deriv cTrader will be periodically unavailable. Please check your open positions before the maintenance starts and modify them if needed. You won't be able to modify them during the maintenance period.
+
Deposits and withdrawals will be unavailable for your Deriv cTrader account.
+
+
+
+
+
+
Our services will resume as soon as the maintenance is complete.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/de/crowdin-manual.md b/public/email/crowdin/translations/de/crowdin-manual.md
new file mode 100644
index 0000000000000..c787026c33e80
--- /dev/null
+++ b/public/email/crowdin/translations/de/crowdin-manual.md
@@ -0,0 +1,68 @@
+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/de/ctrader-announcement.html b/public/email/crowdin/translations/de/ctrader-announcement.html
new file mode 100644
index 0000000000000..0a414aee29131
--- /dev/null
+++ b/public/email/crowdin/translations/de/ctrader-announcement.html
@@ -0,0 +1,565 @@
+
+
+
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+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
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+
+
+ Level up your trading with Deriv cTrader 💪
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
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+
+
+
+
+
+
+
+
Deriv cTrader for an enhanced trading experience
+
+
+
+
+
+
+
+
+
Hi [name],
+
+
+
+
+
Get ready to try Deriv cTrader, our new CFD trading platform!
+
+
+
+
+
Our advanced multi-asset platform offers rapid trade execution, advanced charts, and customisation for efficient trading.
+
+
+
+
+
Deriv cTrader also offers key features such as:
+
+
+
+
+
+
+
+
+
+
Mobile trading
+
Monitor your trades, access the markets on the go, and seize every opportunity, on both iOS or Android devices.
+
+
+
+
+
+
+
+
Margin impact
+
Know the required margin before making a trade without calculating it yourself.
+
+
+
+
+
+
+
Level II pricing
+
Access the whole market depth, see the best bid and ask prices, and make more informed trading decisions.
+
+
+
+
+
+
+
Advanced trading tools
+
Take advantage of order types, including market, limit, stop, trailing stop orders, and advanced risk management tools.
+
+
+
+
+
+
+
+
+
Don’t just take our word for it! Get a taste of Deriv cTrader's features for yourself.
Deriv cTrader, our new multi-asset CFD trading platform, is now live!
+
+
+
+
+
Enjoy trading various assets such as forex, stocks and indices, cryptocurrencies, commodities, derived indices, and ETFs – all in one place. You can easily diversify your trading portfolio and seize multiple market opportunities.
+
+
+
+
+
Not only that, you can trade cryptocurrencies and our proprietary derived indices 24/7, even on weekends and holidays!
+
+
+
+
+
+
+
+
Why trade on Deriv cTrader
+
+
Institutions and professional traders worldwide use cTrader, making it a trusted and reliable trading platform to execute trades effectively.
+
With Deriv cTrader, you get:
+
+
+
+
+
+
+
+
Mobile trading
+
You can monitor your trades and access markets on the go, whether on iOS or Android devices.
+
+
+
+
+
+
+
+
Margin impact
+
You’ll be aware of the required margins before making a trade.
+
+
+
+
+
+
+
Level II pricing
+
You get complete visibility into the markets, so you can see the best bids and offers and make smarter trading decisions.
+
+
+
+
+
+
+
Advanced trading tools
+
You can use trading tools such as order types (market, limit, stop, and trailing stop orders), and risk management tools.
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Try Deriv cTrader today and get the most out of your trading strategies!
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
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After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
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This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
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We will soon announce the decommission date of Deriv EZ.
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We're writing to inform you of an adjustment we'll be making to your Deriv account.
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On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
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We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
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In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
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We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
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What Deriv Trader offers:
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Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
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50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
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24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
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Funding your account is easy
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Log in to your Real account and click Cashier in the Trader's Hub
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Select a payment method from the available payment options
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Complete the fields, enter your deposit value, and confirm payment
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Funding your account is easy
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Log in to your Real account and click Cashier in the Trader's Hub
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Select a payment method from the available payment options
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Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
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You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
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If you have any questions, please reach out to us via live chat.
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diff --git a/public/email/crowdin/translations/de/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/de/derivx_derivez_mt5_updated_margin.html
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+Reminder: Updates to CFD margin requirements
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CFD margin changes on fully-hedged positions
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CFD margin changes on fully-hedged positions
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We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
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All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
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The example below shows how this change will affect your positions:
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+ Actions (in chronological order)
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+ Margin requirement before the change
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+ Margin requirement after the change
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+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 1 USD
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+ 1 USD
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+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 0 USD
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+ 1 USD
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Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
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diff --git a/public/email/crowdin/translations/de/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/de/derivx_derivez_nonmt5_updated_margin.html
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+Changes to CFD margin requirements
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We’re updating our margin requirements
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Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
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The following example shows how the updated margin requirements will work on your positions:
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+ Actions (in chronological order)
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+ Margin requirement before the change
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+ Margin requirement after the change
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+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 1 USD
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+ 1 USD
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+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 0 USD
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+ 1 USD
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Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
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diff --git a/public/email/crowdin/translations/de/dormant-5years.html b/public/email/crowdin/translations/de/dormant-5years.html
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30 days to take action on your account
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Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
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If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
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Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
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Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
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How to use Deriv P2P
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Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
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Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
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Send or receive payment Finalise payment with the other party involved in your transaction.
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Complete the transaction Every order must be completed and confirmed within one hour.
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Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
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Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
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How it works
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Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
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With Deriv P2P, you enjoy the following:
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Transactions completed within minutes
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In-app chat to communicate with fellow traders
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Zero commission fees
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Extra security with escrow
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Flexible payment methods
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Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
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Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
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So what is dynamic leverage?
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Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
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For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
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Dynamic tiers
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Here are the dynamic tiers available to you:
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This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Laden Sie Ihr Forex eBook herunter und üben Sie den Handel mit einem Deriv-Demokonto!
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Hallo [Name des Kunden],
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Beginnen Sie Ihre Handelsreise mit dem fantastischen ebook 'How to trade the forex market', geschrieben von einem der besten Trader der Branche, Vince Stanzione!
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Erfahren Sie alles, was Sie über den Devisenhandel wissen müssen, einschließlich grundlegender Konzepte, verschiedener Arten von Währungspaaren und Risikomanagementstrategien.
Und das Beste von allem? Nutzen Sie das Wissen, das Sie gesammelt haben, und üben Sie den Handel mit einem kostenlosen Deriv-Demokonto, das bereits mit 10.000 USD virtuellen Geldern ausgestattet ist!
Wenn Sie irgendwelche Fragen haben, kontaktieren Sie uns über:
+ Live-Chat | WhatsApp
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Diese E-Mail ist eine Marketing-E-Mail für Privat- und Geschäftskunden und wurde von Deriv Investments (Europe) Limited mit der registrierten Adresse herausgegeben: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited ist in Malta zugelassen und wird von der maltesischen Finanzaufsichtsbehörde (Malta Financial Services Authority) gemäß dem Gesetz über Wertpapierdienstleistungen (Investment Services Act) reguliert, um Wertpapierdienstleistungen in der Europäischen Union zu erbringen.
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Deriv Investments (Europe) Limited ist berechtigt, auf eigene Rechnung zu handeln und ist sowohl Hersteller als auch Vertreiber seiner Produkte.
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Die von Deriv Investments (Europe) Limited angebotenen Produkte, einschließlich CFDs, werden als "komplexe Produkte" eingestuft und sind möglicherweise nicht für Privatkunden geeignet. CFDs sind komplexe Instrumente und bergen aufgrund der Hebelwirkung ein hohes Risiko, schnell Geld zu verlieren. 73% der Konten von Kleinanlegern verlieren Geld beim Handel mit CFDs bei diesem Anbieter. Sie sollten sich überlegen, ob Sie verstehen, wie CFDs funktionieren und ob Sie es sich leisten können, das hohe Risiko einzugehen, Ihr Geld zu verlieren.
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Die Produkte können von Wechselkursschwankungen betroffen sein; wenn Sie in dieses Produkt investieren, können Sie einen Teil oder das gesamte investierte Geld verlieren; der Wert Ihrer Anlage kann sowohl steigen als auch fallen.
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Deriv Investments (Europe) Limited bietet keine Anlageberatung an.
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Wir werden unsere E-Mail-Listen und andere Daten niemals an Dritte weitergeben. Um mehr darüber zu erfahren, wie wir Ihre persönlichen und finanziellen Daten schützen, lesen Sie bitte unsere Sicherheits- und Datenschutzrichtlinien.
You can now potentially earn more commissions from CFDs
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Hello partner,
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We are happy to announce that we are expanding the IB commission offerings on Deriv MT5, and Deriv X accounts to include more instruments, as shown below:
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MT5 Derived & Deriv X
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DEX 600/900/1500 UP Indices
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DEX 600/900/1500 DOWN Indices
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MT5 Derived & MT5 Swap Free
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Range Break Indices
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MT5 Financial & MT5 Swap Free
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ETFs
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MT5 Financial
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Forex Micro pairs
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MT5 Derived
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Basket Indices
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The above has been implemented since Tuesday, October 31, 2023.
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The IB Commission scheme will soon be updated on our Partners Page.
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If you have any questions, please reach out to us via our live chat or contact your Country manager.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
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Your continued support and understanding is much appreciated.
Join the Deriv team at the iFX EXPO Dubai from the 16th to the 18th of January, and explore the range of products, platforms and services available for your clients. During this event, you will also have the opportunity to learn more about Deriv Prime - the institutional arm of the group which offers exclusive liquidity solutions. A unique opportunity for networking and business growth!
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Explore the forefront of innovation, discover how Deriv is transforming the online trading landscape and how you can be part of it.
+ Meet Deriv at booth number #44!
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Event name: iFX EXPO Dubai
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Dates: 16-18 January 2024
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Venue: Dubai World Trade Centre, Za’abeel Hall 6, Dubai, UAE
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Booth: Deriv - #44
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To learn more about iFX EXPO 2024, visit their official website or contact your Country Manager for more information.
Es war mir ein Vergnügen, Sie auf der iFX EXPO Dubai 2022 zu treffen. Wir hoffen, dass die von uns erkundeten Geschäftsmöglichkeiten für Sie wertvoll waren.
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Auf unserer Website finden Sie eine Zusammenfassung der Programme und Möglichkeiten, die wir auf der Expo besprochen haben.
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Meanwhile, remember to follow our social media handles to find out if you won the 13-inch MacBook Air.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
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+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/de/mt5-negative-balance-compensated.html b/public/email/crowdin/translations/de/mt5-negative-balance-compensated.html
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We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
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Previous balance:
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New balance:
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Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
Never miss a trade with the mobile-friendly MT5 webtrader
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Hello trader,
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The new mobile-friendly MT5 webtrader on Deriv allows you to trade seamlessly on your browser. So why limit yourself to just the MT5 app?
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With the MT5 webtrader, you get the functionality and ease of trading just like on the MT5 app, without the need for a download! What’s more, it is compatible with all mobile web browsers, so you can take your trades with you anywhere.
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All you have to do is log in to your Deriv account on your mobile browser.
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Step 1
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Go to Trader's Hub, and select the CFDs tab.
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Step 2
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Hit Open to select the MT5 account.
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Step 3
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Choose MetaTrader 5 web to access the platform.
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Note: You don't need to create a new Deriv MT5 account.
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Check out our new mobile MT5 webtrader now and don’t miss out on any market opportunity!
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Never miss a trade with the mobile-friendly MT5 webtrader
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Hello trader,
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The new mobile-friendly MT5 webtrader on Deriv allows you to trade seamlessly on your browser. So why limit yourself to just the MT5 app?
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With the MT5 webtrader, you get the functionality and ease of trading just like on the MT5 app, without the need for a download! What’s more, it is compatible with all mobile web browsers, so you can take your trades with you anywhere.
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All you have to do is log in to your Deriv account on your mobile browser, go to Trader's Hub and the CFDs tab, hit Open to select the MT5 account, and select MetaTrader 5 web to access the platform immediately on your browser. You don’t need to create a new Deriv MT5 account.
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Step 1
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Step 2
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Step 3
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Step 4
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Check out our new mobile MT5 webtrader now and don’t miss out on any market opportunity!
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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Hi [client name],
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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We made several app changes for a better user experience as part of production usability improvements.
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You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
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To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
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We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
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To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
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+ Deriv will be at Booth no: 10 at the i-FX Expo International Cyprus 2023. Come visit us!
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What’s new at Deriv
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Hi [Client's name],
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We’re always looking for innovative ways to help you optimise and diversify your trading portfolio. This month, we’re excited to announce the launch of new products, an additional currency to fund your Deriv account with, and updates to our offerings.
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New synthetic indices to elevate your CFD trading game
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DEX indices simulate real-world market behaviour with frequent small price shifts and occasional major spikes or drops, based on the index. Drift switch indices (DSI) simulate real-world market trends, with asset prices moving through three phases: upwards, downwards, or sideways, based on the index.
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DEX and DSI indices are currently available for CFD trading on Deriv MT5 and Deriv X platforms.
TRC20 USDT or tUSDT — Tether (USDT) on the TRON network is now available on Deriv Cashier for you to deposit and withdraw funds to and from your Deriv account.
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+ Deriv will be at Booth no: 10 at the i-FX Expo International Cyprus 2023. Come visit us!
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What’s new at Deriv
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Hi [Client's name],
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We’re always looking for innovative ways to help you optimise and diversify your trading portfolio. This month, we’re excited to announce the launch of new products, an additional currency to fund your Deriv account with, and updates to our offerings.
+
+
+
+
+
+
+
+
+
New synthetic indices to elevate your CFD trading game
+
DEX indices simulate real-world market behaviour with frequent small price shifts and occasional major spikes or drops, based on the index. Drift switch indices (DSI) simulate real-world market trends, with asset prices moving through three phases: upwards, downwards, or sideways, based on the index.
+
DEX and DSI indices are currently available for CFD trading on Deriv MT5 and Deriv X platforms.
TRC20 USDT or tUSDT — Tether (USDT) on the TRON network is now available on Deriv Cashier for you to deposit and withdraw funds to and from your Deriv account.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
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Your referred client enters the code on Deriv GO (see the image).
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The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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Take advantage of Deriv cTrader’s copy trading feature and stand to learn from the trading strategies of seasoned traders. Additionally, explore an enhanced trading landscape on Deriv MT5, now featuring over 1,300 new stocks and ETFs.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
No longer want to receive these emails? Unsubscribe
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+ cTrader, Deriv X, and MT5 — New rollover time
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New rollover time: 21:59:59 GMT
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Starting DD MMM YYYY, we’re changing the rollover time* for cTrader, Deriv X, and MT5 from 23:59:59 GMT to 21:59:59 GMT. This applies to both demo and real accounts.
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This means statements are generated, and swaps are applied earlier in the day than before. No changes to trading hours.
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Note: Rollover time is when one trading period ends and the next trading period begins.
Our previous email (sent on 23 October 2023) about a new rollover time for Deriv MT5 was sent out in error, and the initial rollover time remains unchanged at 23:59:59 GMT.
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We regret any inconvenience caused, and we appreciate your patience and understanding.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Our previous email (sent on 23 October 2023) about a new rollover time for Deriv MT5, Deriv X, and cTrader was sent out in error, and the initial rollover time remains unchanged at 23:59:59 GMT.
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We regret any inconvenience caused, and we appreciate your patience and understanding.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Welcome to Deriv! We’re excited to have you with us.
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Our demo account is your playground, designed to help you unleash your trading potential without the fear of financial risk.
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It comes pre-loaded with 10,000 USD in virtual funds, so you can try trading with various strategies. Don’t worry if you run out of your virtual funds, a simple reset is all it takes to get back in the game.
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Your demo account email:
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[client email address]
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Here’s how you can access your demo account:
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Need help?
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Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Stay in the loop for exciting developments on our products and in the world of trading with Deriv Blog!
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From platform walk-throughs to global market news, Deriv Blog is your go-to source for all things trading. Browse our latest product updates, market insights, and educational articles to enhance your trading skills.
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Whether you're a seasoned trader or just starting out, there are a variety of insightful posts and videos available to choose from for your trading needs and interests.
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Head to our Blog now to discover and stay informed on new trading tips and trends.
Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
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The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
We're excited to have you with us and can't wait for you to discover all the opportunities that trading Synthetic indices with Deriv has to offer.
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To help you get started, here's your free ebook, How to Trade Synthetic Indices, by veteran trader Vince Stanzione. It's filled with practical tips and techniques that will empower you to enter the world of Synthetic indices trading confidently
Your free ebook comes with a Deriv demo account so that you can practise trading Synthethic indices without risk. You'll have 10,000 USD virtual currency to practise with and you can reset this balance anytime with just a few clicks.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Con el aumento de perfiles falsos en las redes sociales, tenemos que estar más atentos en Internet. Recuerde estas prácticas recomendadas para asegurarse de que no se convertirá en la próxima víctima de una estafa:
+
+
+
+
+
+
+
+
+
1. Verifique la cuenta
+ Deriv sólo tiene una cuenta oficial por red social. Compruebe siempre que los perfiles de las redes sociales con los que interactúa coinciden con los que figuran en nuestra página web , así como con los iconos enlazados a continuación.
2. Compruebe la actividad de la cuenta
+ Las faltas de ortografía en el nombre de la cuenta, un elevado número de seguidores y las ofertas cargadas de emojis que suenan demasiado buenas para ser verdad son señales de alarma.
+ Nunca pedimos datos personales o bancarios a través de las redes sociales, ni hacemos regalos o promociones. Confíe únicamente en la información publicada en nuestro sitio web, en las cuentas oficiales de las redes sociales y en los correos electrónicos que terminen en @deriv.com.
+
+
+
+
+
+
+
+
3. Denuncie el perfil
+ Si se encuentra con un perfil falso, utilice el botón de reportar de la plataforma para marcar la cuenta como fraudulenta. Este proceso le llevará menos de un minuto y ayudará a la plataforma a tomar las medidas oportunas.
+ Para Facebook, Instagram y Twitter, pulse sobre los 3 puntos del perfil y haga clic en Reportar.
+
+
+
+
+
+
+
+
+
4. Póngase en contacto con el servicio de atención al cliente
+ Después de reportar el perfil falso, proporcione capturas de pantalla de su cuenta a nuestro equipo de atención al cliente a través de live chat para que podamos tomar medidas adicionales.
Este correo es un correo de marketing destinado a clientes minoristas y profesionales y ha sido emitido por Deriv Investments (Europe) Limited con domicilio social: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited está licenciada en Malta y regulada por la Autoridad de Servicios Financieros de Malta en virtud de la Ley de Servicios de Inversión, para prestar servicios de inversión en la Unión Europea.
+
+
+
+
+
Deriv Investments (Europe) Limited está autorizada a negociar por cuenta propia y es a la vez fabricante y distribuidora de sus productos.
+
+
+
+
+
Los productos ofrecidos por Deriv Investments (Europe) Limited, incluidos los CFD, están clasificados como "productos complejos" y pueden no ser adecuados para clientes minoristas.
+
+
+
+
+
Los CFD son instrumentos complejos con un alto riesgo de perder dinero rápidamente debido al apalancamiento. El 71% de las cuentas de inversores minoristas pierden dinero al operar CFD con este proveedor. Debe considerar si entiende cómo funcionan los CFD y si puede permitirse asumir el alto riesgo de perder su dinero.
+
+
+
+
+
Asegúrese de leer nuestros Términos y condiciones, Declaración de riesgos y Operaciones seguras y responsables para comprender plenamente los riesgos que conlleva antes de utilizar nuestros servicios. Por favor, también tenga en cuenta que la información contenida en este sitio web no constituye asesoramiento de inversiones.
+
+
+
+
+
Nunca compartiremos nuestras listas de correo electrónico y otros datos con terceros. Para saber más sobre cómo protegemos su información personal y financiera, lea nuestra política de seguridad y privacidad.
Con el aumento de perfiles falsos en las redes sociales, tenemos que estar más atentos en Internet. Recuerde estas prácticas recomendadas para asegurarse de que no se convertirá en la próxima víctima de una estafa:
+
+
+
+
+
+
+
+
+
1. Verifique la cuenta
+ Deriv sólo tiene una cuenta oficial por plataforma de medios sociales. Compruebe siempre que los perfiles de las redes sociales con los que interactúa coinciden con los que figuran en nuestra página web, así como con los iconos enlazados a continuación.
2. Compruebe la actividad de la cuenta
+ Las faltas de ortografía en el nombre de la cuenta, un elevado número de seguidores y las ofertas cargadas de emojis que suenan demasiado buenas para ser verdad son señales de alarma.
+ Nunca pedimos datos personales o bancarios a través de las redes sociales, ni hacemos regalos o promociones. Confíe únicamente en la información publicada en nuestro sitio web , en las cuentas oficiales de las redes sociales y en los correos electrónicos que terminen en @deriv.com.
+
+
+
+
+
+
+
+
3. Denuncie el perfil
+ Si se encuentra con un perfil falso, utilice el botón de reportar de la plataforma para marcar la cuenta como fraudulenta. Este proceso le llevará menos de un minuto y ayudará a la plataforma a tomar las medidas oportunas.
+ Para Facebook, Instagram y Twitter, pulse sobre los 3 puntos del perfil y haga clic en Reportar.
+
+
+
+
+
+
+
+
+
4. Póngase en contacto con el servicio de atención al cliente
+ Después de reportar el perfil falso, proporcione capturas de pantalla de su cuenta a nuestro equipo de atención al cliente a través de live chat para que podamos tomar medidas adicionales.
WhatsApp se ha hecho popular por sus sólidas funciones de privacidad y cifrado. Por desgracia, los estafadores se han aprovechado de esta aplicación de mensajería y han creado varios perfiles y canales falsos para captar a clientes desprevenidos.
+
+
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+
+
Deriv sólo tiene una cuenta oficial de WhatsApp (+356 9957 8341). Todos los asuntos confidenciales se tratan a través de Live Chat con nuestro equipo de atención al cliente.
+
+
+
+
+
Esté atento a estas banderas rojas con cuentas que dicen ser Deriv:
+
+
+
+
+
+
+
+
+
+
Errores ortográficos y gramaticales en el mensaje.
+
Llamadas para hacer clic en enlaces o descargar aplicaciones.
+
Le promete enormes ganancias y dinero fácil.
+
Solicitudes urgentes de datos personales como su contraseña y datos bancarios.
+
+
+
+
+
+
+
+
+
+
+
+
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+
+
Cómo reportar una estafa en WhatsApp
+
Pulse sobre el perfil de la cuenta y desplácese hasta la parte inferior. Haga clic en Reportar y Bloquear.
+
+
+
+
+
+
+
+
+
+
Contactar con el servicio de atención al cliente
+
Tras reportar el perfil falso, facilite capturas de pantalla de su cuenta a nuestro equipo de atención al cliente a través de Live Chat para que podamos tomar medidas adicionales.
Este correo es un correo de marketing destinado a clientes minoristas y profesionales y ha sido emitido por Deriv Investments (Europe) Limited con domicilio social: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited está licenciada en Malta y regulada por la Autoridad de Servicios Financieros de Malta en virtud de la Ley de Servicios de Inversión, para prestar servicios de inversión en la Unión Europea.
+
+
+
+
+
Deriv Investments (Europe) Limited está autorizada a negociar por cuenta propia y es a la vez fabricante y distribuidora de sus productos.
+
+
+
+
+
Los productos ofrecidos por Deriv Investments (Europe) Limited, incluidos los CFD, están clasificados como "productos complejos" y pueden no ser adecuados para clientes minoristas.
+
+
+
+
+
Los CFD son instrumentos complejos con un alto riesgo de perder dinero rápidamente debido al apalancamiento. El 71% de las cuentas de inversores minoristas pierden dinero al operar CFD con este proveedor. Debe considerar si entiende cómo funcionan los CFD y si puede permitirse asumir el alto riesgo de perder su dinero.
+
+
+
+
+
Asegúrese de leer nuestros Términos y condiciones, Declaración de riesgos y Operaciones seguras y responsables para comprender plenamente los riesgos que conlleva antes de utilizar nuestros servicios. Por favor, también tenga en cuenta que la información contenida en este sitio web no constituye asesoramiento de inversiones.
+
+
+
+
+
Nunca compartiremos nuestras listas de correo electrónico y otros datos con terceros. Para saber más sobre cómo protegemos su información personal y financiera, lea nuestra política de seguridad y privacidad.
Telegram y WhatsApp se han hecho populares por sus sólidas funciones de privacidad y cifrado. Por desgracia, los estafadores se han aprovechado de estas aplicaciones de mensajería y han creado varios perfiles y canales falsos para dirigirse a clientes desprevenidos.
+
+
+
+
+
Deriv sólo tiene una cuenta oficial de Telegram (@derivdotcomofficial) y WhatsApp (+356 9957 8341). Todos los asuntos confidenciales se tratan a través de Live Chat con nuestro equipo de atención al cliente.
+
+
+
+
+
Esté atento a estas banderas rojas con cuentas que dicen ser Deriv:
+
+
+
+
+
+
+
+
+
+
Errores ortográficos y gramaticales en el mensaje.
+
Llamadas para hacer clic en enlaces o descargar aplicaciones.
+
Le promete enormes ganancias y dinero fácil.
+
Solicitudes urgentes de datos personales como su contraseña y datos bancarios.
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Cómo denunciar una estafa en Telegram
+
Hay dos maneras:
+
+
+
+
+
Bot No To Scam
+ @Notoscam es el bot oficial de Telegram para reportar estafas. Inicie un chat con este bot etiquetando el nombre de usuario de la cuenta estafadora y subiendo capturas de pantalla de su perfil y sus mensajes.
+
+
+
+
+
+
+
+
Reporte directo
+ Pulse sobre los 3 puntos en la esquina superior del perfil del canal y haga clic en Reportar.
+
+
+
+
+
+
Cómo reportar una estafa en WhatsApp
+
Pulse sobre el perfil de la cuenta y desplácese hasta la parte inferior. Haga clic en Reportar y Bloquear.
+
+
+
+
+
+
+
+
+
+
Contactar con el servicio de atención al cliente
+
Tras reportar el perfil falso, facilite capturas de pantalla de su cuenta a nuestro equipo de atención al cliente a través de Live Chat para que podamos tomar medidas adicionales.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
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+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/es/5year-row-new.html b/public/email/crowdin/translations/es/5year-row-new.html
new file mode 100644
index 0000000000000..0f024cc6238aa
--- /dev/null
+++ b/public/email/crowdin/translations/es/5year-row-new.html
@@ -0,0 +1,40 @@
+
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+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant.
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
+
+
\ No newline at end of file
diff --git "a/public/email/crowdin/translations/es/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/es/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/es/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" "b/public/email/crowdin/translations/es/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx"
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diff --git "a/public/email/crowdin/translations/es/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/es/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
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diff --git "a/public/email/crowdin/translations/es/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/es/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
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diff --git "a/public/email/crowdin/translations/es/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/es/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
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diff --git "a/public/email/crowdin/translations/es/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/es/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
new file mode 100644
index 0000000000000..d019094e6b489
Binary files /dev/null and "b/public/email/crowdin/translations/es/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" differ
diff --git "a/public/email/crowdin/translations/es/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" "b/public/email/crowdin/translations/es/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/es/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx" "b/public/email/crowdin/translations/es/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx"
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diff --git "a/public/email/crowdin/translations/es/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/es/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
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diff --git "a/public/email/crowdin/translations/es/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/es/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
new file mode 100644
index 0000000000000..198099f67a020
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diff --git "a/public/email/crowdin/translations/es/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" "b/public/email/crowdin/translations/es/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx"
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index 0000000000000..5a776814b2815
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diff --git a/public/email/crowdin/translations/es/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/es/Removal of USDT Tether Omni - Reminder email to clients.docx
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diff --git a/public/email/crowdin/translations/es/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx b/public/email/crowdin/translations/es/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx
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diff --git a/public/email/crowdin/translations/es/[TEMPLATE] Affiliate email - invite to seminar .docx b/public/email/crowdin/translations/es/[TEMPLATE] Affiliate email - invite to seminar .docx
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diff --git a/public/email/crowdin/translations/es/aff-real-acc-en.html b/public/email/crowdin/translations/es/aff-real-acc-en.html
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+ Desbloquee más ventajas de afiliados con una cuenta real en Deriv
+
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Retiradas más fluidas, mayor confianza de los clientes, y más
+
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+
Hola [Affiliate’s name],
+
+
+
+
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Tenemos un anuncio importante en relación con su cuenta de afiliado. Ahora alentamos a todos nuestros afiliados a que abran una cuenta Deriv y la verifiquen.
+
+
+
+
+
Al hacerlo, podrá:
+
+
Aprender más sobre Deriv y Trading
+
Al utilizar personalmente la plataforma Deriv, podrá conocer mejor nuestros productos y servicios, lo que le ayudará a promocionarlos mejor entre su público.
+
Realizar retiradas más fluidas
+
Nuestros controles de cumplimiento realizados en la fase de verificación de la cuenta permitirán que sus futuras comisiones se procesen de la forma más fluida posible.
+
Generar confianza con su audiencia
+
Cuando su audiencia sabe que usted es un auténtico operador en Deriv, es más probable que confíe en sus recomendaciones.
+
Aumentar la seguridad de su cuenta
+
Una cuenta verificada aumenta la protección de su información personal y financiera, además reduce el riesgo de acceso no autorizado a cuentas y transacciones.
+
+
+
+
+
+
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+
Esto es lo que tiene que hacer:
+
Paso 1: Abra su cuenta Deriv real
+
+
+
Para empezar, tendrá que crear una cuenta demo gratuita en Deriv. Si ya tiene una cuenta demo, inicie sesión en esa cuenta y continúe a crear una cuenta de Deriv real.
+
Una vez que haya creado o iniciado sesión en su cuenta demo Deriv, vaya a Trader's Hub, haga clic en el menú desplegable Demo, y seleccione Real.
+
+
+
+
+
+
+
+
Haga clic en el botón Obtener, elija la divisa de su cuenta y complete toda la información requerida para abrir una cuenta Deriv real.
+
+
+
+
+
+
Paso 2: Verifique su cuenta
+
+
Después de crear su cuenta Deriv real, necesitaremos que verifique su cuenta presentando su prueba de identidad y su prueba de domicilio.
+
Para verificar su identidad, suba una foto de cualquiera de los siguientes documentos:
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Pasaporte
+
Licencia de conducir
+
Documento de identidad
+
+
+
+
+
+
+
+
Para verificar su dirección, suba una foto de su extracto bancario o factura de servicios públicos reciente (de no más de 12 meses de antigüedad) que muestre claramente su nombre y dirección actual.
+
Ejemplos de facturas de servicios públicos que aceptamos:
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Electricidad
+
Agua
+
Gas
+
+
+
+
+
+
+
+
+
+
¡Cree una cuenta real en Deriv y verifíquela hoy mismo para disfrutar de retiradas de comisiones más fluidas y más!
+
+
+
+
+
Si tiene alguna pregunta, póngase en contacto con nosotros a través de nuestro Live Chat o póngase en contacto con el gestor de su país.
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
+
+
+
+
+
+
Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/es/clevertap-ctrader-maintenance-row-en.html b/public/email/crowdin/translations/es/clevertap-ctrader-maintenance-row-en.html
new file mode 100644
index 0000000000000..bec4d4455604f
--- /dev/null
+++ b/public/email/crowdin/translations/es/clevertap-ctrader-maintenance-row-en.html
@@ -0,0 +1,452 @@
+
+
+
+
+
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+
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+
+
+ Mantenimiento programado de cTrader, 4 de noviembre a las 07:00 GMT
+
+
+
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Mantenimiento programado del sistema de cTrader, 4 de noviembre de 2023 de 7:00 a 10:00 GMT
+
+
+
+
+
+
+
+
+
+
Hola [client's name],
+
+
+
+
+
Realizaremos tareas de mantenimiento el sábado 4 de noviembre de 2023 de 7:00 a 10:00 GMT.
+
+
+
+
+
Durante este tiempo:
+
+
+
+
+
+
El panel de Deriv cTrader y las operaciones en Deriv cTrader no estarán disponibles periódicamente. Por favor, compruebe sus posiciones abiertas antes de que comience el mantenimiento y modifíquelas si es necesario. No podrá modificarlas durante el periodo de mantenimiento.
+
Depósitos y retiros no estarán disponibles para su cuenta de Deriv cTrader.
+
+
+
+
+
+
Nuestros servicios se reanudarán en cuanto finalice el mantenimiento.
+
+
+
+
+
Si tiene alguna pregunta, póngase en contacto con nosotros a través de:
+ Live Chat | WhatsApp
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/es/crowdin-manual.md b/public/email/crowdin/translations/es/crowdin-manual.md
new file mode 100644
index 0000000000000..c787026c33e80
--- /dev/null
+++ b/public/email/crowdin/translations/es/crowdin-manual.md
@@ -0,0 +1,68 @@
+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/es/ctrader-announcement.html b/public/email/crowdin/translations/es/ctrader-announcement.html
new file mode 100644
index 0000000000000..957b872bedecc
--- /dev/null
+++ b/public/email/crowdin/translations/es/ctrader-announcement.html
@@ -0,0 +1,565 @@
+
+
+
+
+
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+
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+
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+
+
+ Suba el nivel de sus operaciones con Deriv cTrader 💪
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
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+
+
+
+
+
+
Deriv cTrader para una experiencia de operaciones mejorada
+
+
+
+
+
+
+
+
+
Hola [name],
+
+
+
+
+
Prepárese para probar Deriv cTrader, ¡nuestra nueva plataforma de operaciones de CFD!
+
+
+
+
+
Nuestra avanzada plataforma multiactivos ofrece una rápida ejecución de las operaciones, gráficos avanzados y personalización para una operación eficaz.
+
+
+
+
+
Deriv cTrader también ofrece funciones clave como:
+
+
+
+
+
+
+
+
+
+
Operaciones móviles
+
Supervise sus operaciones, acceda a los mercados sobre la marcha y aproveche cualquier oportunidad, tanto en dispositivos iOS como Android.
+
+
+
+
+
+
+
+
Impacto de margen
+
Conozca el margen necesario antes de realizar una operación sin calcularlo usted mismo.
+
+
+
+
+
+
+
Precios de nivel II
+
Acceda a toda la profundidad del mercado, vea los mejores precios de compra y venta y tome decisiones de operación más informadas.
+
+
+
+
+
+
+
Herramientas avanzadas de operación
+
Aproveche los tipos de órdenes, incluidas las órdenes a mercado, limitadas, stop, trailing stop y las herramientas avanzadas de gestión de riesgos.
+
+
+
+
+
+
+
+
+
¡No se fíe solo de nuestra palabra! Pruebe usted mismo las funciones de Deriv cTrader.
Deriv cTrader, nuestra nueva plataforma de operación de CFD multiactivos, ¡ya está en funcionamiento!
+
+
+
+
+
Disfrute operando con diversos activos como divisas, acciones e índices, criptomonedas, materias primas, índices derivados y ETF, todo en un mismo lugar. Puede diversificar fácilmente su cartera de operaciones y aprovechar múltiples oportunidades de mercado.
+
+
+
+
+
Y no solo eso, puede operar con criptomonedas y con nuestros índices derivados propios las 24 horas del día, los 7 días de la semana, ¡incluso los fines de semana y días festivos!
+
+
+
+
+
+
+
+
Por qué operar en Deriv cTrader
+
+
Instituciones y operadores profesionales de todo el mundo utilizan cTrader, lo que la convierte en una plataforma de trading fiable y de confianza para ejecutar operaciones con eficacia.
+
Con Deriv cTrader, usted obtiene:
+
+
+
+
+
+
+
+
Operaciones móviles
+
Puede supervisar sus operaciones y acceder a los mercados sobre la marcha, ya sea en dispositivos iOS o Android.
+
+
+
+
+
+
+
+
Impacto de margen
+
Conocerá los márgenes necesarios antes de realizar una operación.
+
+
+
+
+
+
+
Precios de nivel II
+
Obtendrá una visibilidad completa de los mercados, por lo que podrá ver las mejores ofertas y demandas y tomar decisiones de operación más inteligentes.
+
+
+
+
+
+
+
Herramientas avanzadas de operación
+
Puede utilizar herramientas de operación como tipos de órdenes (market, limit, stop y trailing stop) y herramientas de gestión de riesgos.
+
+
+
+
+
+
+
+
+
¡Pruebe Deriv cTrader hoy y aproveche al máximo sus estrategias de operación!
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
+
+
+
+
+
After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
+
+
+
+
+
This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
+
+
+
+
+
After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
+
+
+
+
+
We will soon announce the decommission date of Deriv EZ.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/es/deriv-ez-incident.html b/public/email/crowdin/translations/es/deriv-ez-incident.html
new file mode 100644
index 0000000000000..758d8e836ea04
--- /dev/null
+++ b/public/email/crowdin/translations/es/deriv-ez-incident.html
@@ -0,0 +1,52 @@
+
We're writing to inform you of an adjustment we'll be making to your Deriv account.
+
+
+
+
+
On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
+
+
+
+
+
We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
+
+
+
+
+
In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
+
+
+
+
+
We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
+
+
+
+
+
What Deriv Trader offers:
+
+
Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
+
50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
+
24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
+
+
+
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
+
+
+
+
+
You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
+
+
+
+
+
If you have any questions, please reach out to us via live chat.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/es/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/es/derivx_derivez_mt5_updated_margin.html
new file mode 100644
index 0000000000000..355b50dcd9838
--- /dev/null
+++ b/public/email/crowdin/translations/es/derivx_derivez_mt5_updated_margin.html
@@ -0,0 +1,74 @@
+Reminder: Updates to CFD margin requirements
+
CFD margin changes on fully-hedged positions
+
+
+
CFD margin changes on fully-hedged positions
+
+
+
+
+
We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
+
+
+
+
+
All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
+
+
+
+
+
The example below shows how this change will affect your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/es/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/es/derivx_derivez_nonmt5_updated_margin.html
new file mode 100644
index 0000000000000..d3fe924db02a3
--- /dev/null
+++ b/public/email/crowdin/translations/es/derivx_derivez_nonmt5_updated_margin.html
@@ -0,0 +1,68 @@
+Changes to CFD margin requirements
+
+
+
We’re updating our margin requirements
+
+
+
+
+
Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
+
+
+
+
+
The following example shows how the updated margin requirements will work on your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/es/dormant-5years.html b/public/email/crowdin/translations/es/dormant-5years.html
new file mode 100644
index 0000000000000..e915639574477
--- /dev/null
+++ b/public/email/crowdin/translations/es/dormant-5years.html
@@ -0,0 +1,35 @@
+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How to use Deriv P2P
+
+
Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
+
Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
+
Send or receive payment Finalise payment with the other party involved in your transaction.
+
Complete the transaction Every order must be completed and confirmed within one hour.
+
Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
+
+
+
+
+
+
+
Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How it works
+
Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
+
With Deriv P2P, you enjoy the following:
+
+
Transactions completed within minutes
+
In-app chat to communicate with fellow traders
+
Zero commission fees
+
Extra security with escrow
+
Flexible payment methods
+
+
+
+
+
+
+
Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
+
+
+
+
+
Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
+
+
+
+
+
So what is dynamic leverage?
+
+
+
+
+
Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
+
+
+
+
+
For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
+
+
+
+
+
Dynamic tiers
+
+
+
+
+
Here are the dynamic tiers available to you:
+
+
+
+
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+
+
+
+
+
+
+
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+
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+
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+
This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
+
+
+
+
+
Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
+
+
+
+
+
Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
+
+
+
+
+
We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Con cientos de correos electrónicos enviados a diario, cada vez es más difícil distinguir entre los auténticos y los intentos de suplantación de identidad. Un clic equivocado podría exponer sus datos personales a los estafadores. Compruebe siempre:
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1. El remitente
+ Los correos electrónicos oficiales de Deriv utilizan direcciones que terminan en @deriv.com. Compruebe si existen diferencias sutiles que puedan indicar una suplantación. A continuación encontrará algunos ejemplos:
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+
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+
2. La ortografía
+ Disponemos de redactores especializados para nuestras comunicaciones. Si detecta algún error ortográfico o gramatical evidente, lo más probable es que se trate de un correo electrónico de suplantación de identidad.
+
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3. Los enlaces y archivos adjuntos
+ Pase el cursor por encima de los enlaces para comprobar a dónde conducen. Las URL que empiezan por https:// son sitios web seguros y encriptados, mientras que las URL que empiezan por http no lo son. Hacer clic en enlaces y archivos adjuntos maliciosos puede descargar virus en su dispositivo y exponer sus datos a los estafadores.
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4. Las solicitudes urgentes
+ Los estafadores crean la urgencia para engañarle y que actúe con rapidez. Nunca comparta sus datos personales o bancarios, ya que no realizamos sorteos ni promociones. Por razones de seguridad, todos los asuntos confidenciales se realizan a través de live chat con nuestro equipo de atención al cliente.
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En caso de duda, consúltenos
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Si recibe un correo electrónico de alguien que se hace pasar por Deriv, le rogamos que nos lo comunique a través de live chat. Póngase en contacto con nosotros si tiene alguna duda y le confirmaremos si necesitamos algo de usted.
Este correo es un correo de marketing destinado a clientes minoristas y profesionales y ha sido emitido por Deriv Investments (Europe) Limited con domicilio social: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited está licenciada en Malta y regulada por la Autoridad de Servicios Financieros de Malta en virtud de la Ley de Servicios de Inversión, para prestar servicios de inversión en la Unión Europea.
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Deriv Investments (Europe) Limited está autorizada a negociar por cuenta propia y es a la vez fabricante y distribuidora de sus productos.
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Los productos ofrecidos por Deriv Investments (Europe) Limited, incluidos los CFD, están clasificados como "productos complejos" y pueden no ser adecuados para clientes minoristas.
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+
Los CFD son instrumentos complejos con un alto riesgo de perder dinero rápidamente debido al apalancamiento. El 73% de las cuentas de inversores minoristas pierden dinero al operar CFD con este proveedor. Debe considerar si entiende cómo funcionan los CFD y si puede permitirse asumir el alto riesgo de perder su dinero.
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+
Asegúrese de leer nuestros Términos y condiciones, Declaración de riesgos y Operaciones seguras y responsables para comprender plenamente los riesgos que conlleva antes de utilizar nuestros servicios. Por favor, también tenga en cuenta que la información contenida en este sitio web no constituye asesoramiento de inversiones.
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Nunca compartiremos nuestras listas de correo electrónico y otros datos con terceros. Para saber más sobre cómo protegemos su información personal y financiera, lea nuestra política de seguridad y privacidad.
Ahora puede potencialmente ganar más comisiones con los CFD
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Hola socio,
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Nos complace anunciar que estamos ampliando la oferta de comisiones de IB en las cuentas Deriv MT5, y Deriv X para incluir más instrumentos, como se muestra a continuación:
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MT5 Derivados y Deriv X
+
Índices DEX 600/900/1500 UP
+
DEX 600/900/1500 Índices a la baja
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MT5 Derivada y MT5 Sin Swap
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Índices Range Break
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MT5 Financiera y MT5 Sin Swap
+
ETF
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MT5 Financiera
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Micro pares de divisas
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MT5 Derivados
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Cesta de Índices
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Lo anterior se aplica desde el martes 31 de octubre de 2023.
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El esquema de la Comisión IB se actualizará próximamente en nuestra página de socios.
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Si tiene alguna pregunta, póngase en contacto con nosotros a través de nuestro Live Chat o póngase en contacto con el gestor de su país.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
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Your continued support and understanding is much appreciated.
Únase al equipo de Deriv en la iFX EXPO Dubai del 16 al 18 de enero, y explore la gama de productos, plataformas y servicios disponibles para sus clientes. Durante este evento, también tendrá la oportunidad de conocer mejor Deriv Prime, la rama institucional del grupo que ofrece soluciones exclusivas de liquidez. ¡Una oportunidad única para establecer contactos y hacer crecer su negocio!
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Explore la vanguardia de la innovación, descubra cómo Deriv está transformando el panorama del trading en línea y cómo puede formar parte de él.
+ ¡Conozca a Deriv en el stand número 44!
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+
+
Nombre del evento: iFX EXPO Dubai
+
Fechas: 16-18 de enero de 2024
+
Lugar: Dubai World Trade Centre, Za'abeel Hall 6, Dubai, EAU
+
Stand: Deriv - #44
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Para saber más sobre la iFX EXPO 2024, visite su página web oficial o póngase en contacto con su Gestor Nacional para obtener más información.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
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+
We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
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Previous balance:
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xyz
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New balance:
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0
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Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
+
+
+
+
+
We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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+
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+
+
Share the news with your clients and tap into potentially more commissions today!
+
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+
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If you have any questions, kindly reach out to your Country Manager for assistance.
No te pierdas ni una operación con el webtrader MT5 para móviles
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Hola trader,
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El nuevo webtrader MT5 para móviles de Deriv te permite operar sin problemas en tu navegador. ¿Entonces por qué limitarte a la aplicación de MT5?
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Con el webtrader MT5, obtendrás la misma funcionalidad y facilidad para operar que en la aplicación MT5, ¡sin necesidad de descargarla! Además, es compatible con todos los navegadores web móviles, por lo que podrás llevar tus operaciones a cualquier parte.
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Todo lo que tienes que hacer es acceder a tu cuenta Deriv desde tu navegador móvil.
+
Paso 1
+
Ve al Trader's Hub, y selecciona la pestaña CFD.
+
+
+
Paso 2
+
Haz clic en Abrir para seleccionar la cuenta MT5.
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Paso 3
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Elige MetaTrader 5 web para acceder a la plataforma.
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Nota: No necesitas crear una nueva cuenta Deriv MT5.
+
+
+
+
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¡Echa un vistazo a nuestro nuevo webtrader MT5 móvil ahora y no pierdas ninguna oportunidad de mercado!
Este correo electrónico es un correo de marketing destinado a clientes minoristas y profesionales y ha sido emitido por Deriv Investments (Europe) Limited con domicilio social: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited está autorizada en Malta y regulada por la Autoridad de Servicios Financieros de Malta en virtud de la Ley de Servicios de Inversión, para prestar servicios de inversión en la Unión Europea.
+
+
+
+
+
Deriv Investments (Europe) Limited está autorizada a comerciar por cuenta propia y es a la vez fabricante y distribuidora de sus productos.
+
+
+
+
+
Los productos ofrecidos por Deriv Investments (Europe) Limited, incluidos los CFD, se clasifican como "productos complejos" y pueden no ser adecuados para clientes minoristas.
+
+
+
+
+
Los CFD son instrumentos complejos con un alto riesgo de perder dinero rápidamente debido al apalancamiento. El 71% de las cuentas de inversores minoristas pierden dinero al operar CFD con este proveedor. Debe considerar si entiende cómo funcionan los CFD y si puede permitirse asumir el alto riesgo de perder su dinero.
+
+
+
+
+
Asegúrese de leer nuestros Términos y condiciones, Declaración de riesgos y Operación segura y responsable para comprender plenamente los riesgos que conlleva antes de utilizar nuestros servicios. Tenga en cuenta también que la información de este sitio web no constituye asesoramiento en materia de inversión.
+
+
+
+
+
Nunca compartiremos nuestras listas de correo electrónico y otros datos con terceros. Para saber más sobre cómo protegemos su información personal y financiera, lea nuestra política de seguridad y privacidad.
No te pierdas ni una operación con el webtrader MT5 para móviles
+
+
+
+
+
Hola trader,
+
+
+
+
+
El nuevo webtrader MT5 para móviles de Deriv te permite operar sin problemas en tu navegador. ¿Entonces por qué limitarte a la aplicación de MT5?
+
+
+
+
+
Con el webtrader MT5, obtendrás la misma funcionalidad y facilidad para operar que en la aplicación MT5, ¡sin necesidad de descargarla! Además, es compatible con todos los navegadores web móviles, por lo que podrás llevar tus operaciones a cualquier parte.
+
+
+
+
+
+
Todo lo que tienes que hacer es acceder a tu cuenta Deriv desde tu navegador móvil, ir al Trader's Hub y a la pestaña CFD, hacer clic en Abrir para seleccionar la cuenta MT5, y seleccionar MetaTrader 5 web para acceder a la plataforma inmediatamente en tu navegador. No necesitas crear una nueva cuenta Deriv MT5.
+
Paso 1
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+
+
Paso 2
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+
Paso 3
+
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+
Paso 4
+
+
+
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¡Echa un vistazo a nuestro nuevo webtrader MT5 móvil ahora y no pierdas ninguna oportunidad de mercado!
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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Hi [client name],
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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+
We made several app changes for a better user experience as part of production usability improvements.
+
You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
+
+
To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
+
+
We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
+
To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
+
+
+
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+ Deriv estará en el stand nº 10 de la i-FX Expo International Cyprus 2023. ¡Venga a visitarnos!
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Novedades en Deriv
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Hola [Client's name],
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Siempre estamos buscando formas innovadoras de ayudarle a optimizar y diversificar su cartera de operaciones. Este mes, nos complace anunciar el lanzamiento de nuevos productos, una divisa adicional con la que financiar su cuenta Deriv y actualizaciones de nuestras ofertas.
+
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Nuevos índices sintéticos para elevar su juego de trading en CFD
+
Los índices DEX simulan el comportamiento del mercado en el mundo real, con frecuentes pequeñas oscilaciones de precios y ocasionales picos o caídas importantes, en función del índice. Índices Drift switch (DSI) simulan las tendencias del mercado en el mundo real, con los precios de los activos moviéndose a través de tres fases: al alza, a la baja o lateral, en función del índice.
+
Los índices DEX y DSI están actualmente disponibles para la operación de CFD en las plataformas Deriv MT5 y Deriv X.
TRC20 USDT o tUSDT - Tether (USDT) en la red TRON ya está disponible en el Cajero Deriv para que pueda depositar y retirar fondos hacia y desde su cuenta Deriv.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
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Your referred client enters the code on Deriv GO (see the image).
+
The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
+
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
+
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+
Share the news with your clients and tap into potentially more commissions today!
+
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+
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If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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diff --git a/public/email/crowdin/translations/es/pulse-nov.html b/public/email/crowdin/translations/es/pulse-nov.html
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+ La gran revelación de ✨Nov: Deriv cTrader y más
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Aprovecha la función de copia de operaciones de Deriv cTrader y aprende de las estrategias de los traders más experimentados. Además, explora un panorama de trading mejorado en Deriv MT5, que ahora cuenta con más de 1,300 nuevas acciones y ETF.
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diff --git a/public/email/crowdin/translations/es/rollover-eu.html b/public/email/crowdin/translations/es/rollover-eu.html
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+ Nuevo tiempo de rollover de Deriv MT5 desde DD MMM
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Nuevo horario de rollover: 21:59:59 GMT
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A partir de DD MMM YYYY, estamos cambiando el horario de rollover* para Deriv MT5 de 23:59:59 GMT a 21:59:59 GMT. Esto se aplica tanto a las cuentas demo como a las cuentas reales.
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Esto significa que las declaraciones se generan y los swaps se aplican más temprano en el día que antes. No hay cambios en los horarios de operación.
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Nota: El tiempo de rollover es cuando finaliza un periodo de operación y comienza el siguiente.
Este correo es una notificación para informar a los clientes sobre actualizaciones importantes y ha sido emitido por Deriv Investments (Europe) Limited con la dirección registrada: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited está autorizada y regulada por la Malta Financial Services Authority en virtud de la Ley de Servicios de Inversión, para prestar servicios de inversión en la Unión Europea.
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Nunca compartiremos nuestras listas de correo electrónico y otros datos con terceros. Para saber más sobre cómo protegemos su información personal y financiera, lea nuestra política de seguridad y privacidad.
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diff --git a/public/email/crowdin/translations/es/rollover-row.html b/public/email/crowdin/translations/es/rollover-row.html
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+ cTrader, Deriv X y MT5 - Nuevo tiempo de rollover
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Nuevo horario de rollover: 21:59:59 GMT
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A partir del DD MMM YYYY, vamos a cambiar la hora de rollover* para cTrader, Deriv X y MT5 de las 23:59:59 GMT a las 21:59:59 GMT. Esto se aplica tanto a las cuentas demo como a las cuentas reales.
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Esto significa que las declaraciones se generan y los swaps se aplican más temprano en el día que antes. No hay cambios en los horarios de operación.
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Nota: El tiempo de rollover es cuando finaliza un periodo de operación y comienza el siguiente.
La hora de Rollover se mantiene a las 23:59:59 GMT
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Nuestro anterior correo electrónico (enviado el 23 de octubre de 2023) sobre una nueva hora de rollover para Deriv MT5 fue enviado por error, y la hora de rollover inicial permanece sin cambios a las 23:59:59 GMT.
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Lamentamos las molestias causadas y agradecemos su paciencia y comprensión.
Este correo es una notificación para informar a los clientes sobre actualizaciones importantes y ha sido emitido por Deriv Investments (Europe) Limited con la dirección registrada: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited está autorizada y regulada por la Malta Financial Services Authority en virtud de la Ley de Servicios de Inversión, para prestar servicios de inversión en la Unión Europea.
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Nunca compartiremos nuestras listas de correo electrónico y otros datos con terceros. Para saber más sobre cómo protegemos su información personal y financiera, lea nuestra política de seguridad y privacidad.
La hora de Rollover se mantiene a las 23:59:59 GMT
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Nuestro anterior correo electrónico (enviado el 23 de octubre de 2023) sobre una nueva hora de rollover para Deriv MT5, Deriv X y cTrader fue enviado por error, y la hora de rollover inicial permanece sin cambios a las 23:59:59 GMT.
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Lamentamos las molestias causadas y agradecemos su paciencia y comprensión.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
Hubo una reciente interrupción del servicio en Deriv que ocurrió el 24 Oct 2023 a las 8:01am GMT. El problema fue rápidamente identificado y resuelto, con nuestros servicios restablecidos en pleno funcionamiento a las 8:48am GMT.
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Nos disculpamos por el impacto negativo que esto ha causado en sus operaciones, y hemos corregido este error reembolsando un total de [amount] [símbolo de moneda] a su cuenta Deriv.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Bienvenido a Deriv! Estamos encantados de tenerle con nosotros.
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Nuestra cuenta demo es su campo de juego, diseñada para ayudarle a liberar su potencial operativo sin temor al riesgo financiero.
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Viene precargada con 10.000 USD en fondos virtuales, para que pueda probar a operar con diversas estrategias. No se preocupe si se queda sin sus fondos virtuales, un simple reinicio es todo lo que necesita para volver al juego.
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El correo electrónico de su cuenta demo:
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[client email address]
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A continuación le indicamos cómo acceder a su cuenta demo:
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¿Necesita Ayuda?
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Nuestra completa página de preguntas frecuentes es siempre un buen comienzo. Si necesita más ayuda, nuestro equipo de asistencia está disponible 24 horas al día, 7 días a la semana, para ayudarle a través de live chat o WhatsApp.
¡Manténgase al tanto de las novedades de nuestros productos y del mundo del trading con el Blog Deriv!
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Desde recorridos por la plataforma hasta noticias sobre los mercados mundiales, Deriv Blog es su fuente de referencia para todo lo relacionado con el trading. Consulte nuestras últimas actualizaciones de productos, perspectivas del mercado y artículos educativos para mejorar sus habilidades de trading.
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Tanto si es un operador experimentado como si acaba de empezar, dispone de una gran variedad de artículos y vídeos para elegir según sus necesidades e intereses de trading.
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Diríjase ahora a nuestro Blog para descubrir y mantenerse informado sobre nuevos consejos y tendencias de trading.
Nuestra completa página de preguntas frecuentes es siempre un buen comienzo. Si necesita más ayuda, nuestro equipo de asistencia está disponible 24 horas al día, 7 días a la semana, para ayudarle a través de live chat o WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
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The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Estamos encantados de tenerle con nosotros y ansiosos por que descubra todas las oportunidades que le ofrece la negociación de índices sintéticos con Deriv.
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Para ayudarle a empezar, le presentamos el ebook gratuito, "Cómo operar Indices Sintéticos", del Experto Vince Stanzione. Está repleto de consejos prácticos y técnicas que le permitirán entrar con seguridad en el mundo de la negociación de índices sintéticos.
Su ebook gratuito viene con una cuenta demo de Deriv para que pueda practicar el trading con índices sintéticos sin riesgo. Dispondrás de 10.000 USD de dinero virtual para practicar y podrás restablecer este saldo en cualquier momento con sólo unos clics.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
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If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant
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If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
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Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
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Don’t forget: Log in to your account and place a trade within 30 days.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
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diff --git a/public/email/crowdin/translations/fr/5year-row-new.html b/public/email/crowdin/translations/fr/5year-row-new.html
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30 days to take action on your account
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Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
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If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant.
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If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
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Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
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Don’t forget: Log in to your account and place a trade within 30 days.
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\ No newline at end of file
diff --git "a/public/email/crowdin/translations/fr/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/fr/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
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diff --git "a/public/email/crowdin/translations/fr/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" "b/public/email/crowdin/translations/fr/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx"
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diff --git "a/public/email/crowdin/translations/fr/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/fr/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
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diff --git "a/public/email/crowdin/translations/fr/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/fr/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
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diff --git "a/public/email/crowdin/translations/fr/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/fr/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
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diff --git "a/public/email/crowdin/translations/fr/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/fr/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
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diff --git "a/public/email/crowdin/translations/fr/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" "b/public/email/crowdin/translations/fr/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx"
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diff --git "a/public/email/crowdin/translations/fr/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx" "b/public/email/crowdin/translations/fr/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx"
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diff --git "a/public/email/crowdin/translations/fr/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/fr/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
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diff --git "a/public/email/crowdin/translations/fr/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/fr/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
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diff --git "a/public/email/crowdin/translations/fr/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" "b/public/email/crowdin/translations/fr/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx"
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diff --git a/public/email/crowdin/translations/fr/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/fr/Removal of USDT Tether Omni - Reminder email to clients.docx
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diff --git a/public/email/crowdin/translations/fr/aff-real-acc-en.html b/public/email/crowdin/translations/fr/aff-real-acc-en.html
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+ Obtenez plus d'avantages pour vos affiliés grâce à un compte réel Deriv
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+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Des retraits en toute simplicité, une confiance accrue des clients, et bien plus encore
+
+
+
+
+
+
+
+
+
Salut [Affiliate's name],
+
+
+
+
+
Nous avons une annonce importante relative à votre compte d'affilié. Nous encourageons désormais tous nos affiliés à ouvrir un compte Deriv et à le vérifier.
+
+
+
+
+
Ainsi, vous serez en mesure de :
+
+
En savoir plus sur Deriv et le trading
+
En utilisant vous-même la plateforme Deriv, vous pouvez acquérir des connaissances plus approfondies sur nos produits et services, ce qui vous aidera à mieux les promouvoir auprès de votre public.
+
Effectuer des retraits plus facilement
+
Nos contrôles de conformité effectués pendant la phase de vérification du compte permettront que vos futures commissions soient traitées de la manière la plus transparente possible.
+
Établir une relation de confiance avec votre public
+
Lorsque votre public vous connaît en tant que trader vérifié sur Deriv, il est plus enclin à accepter vos recommandations.
+
Renforcer la sécurité de votre compte
+
Un compte vérifié renforce la sécurité de vos informations personnelles et financières et réduit le risque d'accès non autorisé aux comptes et aux transactions.
+
+
+
+
+
+
+
+
+
Voici ce que vous devez faire :
+
Étape 1 : Ouvrez votre compte Deriv réel
+
+
+
Pour commencer, vous devez créer un compte démo sur Deriv gratuitement . Si vous avez déjà un compte démo, connectez-vous à ce compte et créez un compte réel sur Deriv.
+
Une fois que vous avez créé votre compte démo sur Deriv ou que vous vous y êtes connecté, allez sur Centre du Trader, cliquez sur le menu déroulant Démo, puis sélectionnez Réel.
+
+
+
+
+
+
+
+
Cliquez sur le bouton Obtenir, choisissez la devise de votre compte et remplissez toutes les informations requises pour ouvrir un compte réel Deriv.
+
+
+
+
+
+
Étape 2 : Vérifiez votre compte
+
+
Après avoir créé votre compte réel sur Deriv, vous devez vérifier votre compte en fournissant un document d'identité et un justificatif de domicile.
+
Pour vérifier votre identité, téléchargez une photo de l'un des documents suivants :
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Passeport
+
Permis de conduire
+
Carte d’identité
+
+
+
+
+
+
+
+
Pour vérifier votre adresse, téléchargez une photo de votre récent relevé bancaire ou de vos factures de services publics (datant de moins de 12 mois) sur laquelle figurent clairement votre nom et votre adresse actuelle.
+
Exemples de factures de services publics que nous acceptons :
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Électricité
+
Eau
+
Gaz
+
+
+
+
+
+
+
+
+
+
Créez un compte réel Deriv et vérifiez-le dès aujourd'hui pour profiter de retraits de commissions plus fluides et plus encore !
+
+
+
+
+
Si vous avez des questions, n'hésitez pas à nous contacter par chat en direct ou à contacter votre responsable local.
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
+
+
+
+
+
+
Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/fr/clevertap-ctrader-maintenance-row-en.html b/public/email/crowdin/translations/fr/clevertap-ctrader-maintenance-row-en.html
new file mode 100644
index 0000000000000..2a34515591c99
--- /dev/null
+++ b/public/email/crowdin/translations/fr/clevertap-ctrader-maintenance-row-en.html
@@ -0,0 +1,453 @@
+
+
+
+
+
+
+
+
+
+
+
+
+ Maintenance programmée de cTrader, le 4 novembre à 7 h 00 GMT
+
+
+
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+
+
+
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+
+
+
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+
Maintenance programmée du système cTrader, le 4 novembre 2023 de 7 h 00 à 10 h 00 GMT
+
+
+
+
+
+
+
+
+
+
Salut [client name],
+
+
+
+
+
Nous effectuerons une maintenance le samedi 4 novembre 2023 de 7 h 00 à 10 h 00 GMT.
+
+
+
+
+
Pendant cette période :
+
+
+
+
+
+
Il sera momentanément impossible d'accéder au tableau de bord de Deriv cTrader et d'y trader. Vérifiez vos positions ouvertes avant le début de la maintenance et modifiez-les si nécessaire. Vous ne pourrez pas les modifier pendant toute la durée de la maintenance.
+
Vous ne pourrez pas effectuer de dépôts et de retraits à l'aide de votre compte Deriv cTrader.
+
+
+
+
+
+
Une fois la maintenance terminée, vous pourrez à nouveau utiliser nos services.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/fr/crowdin-manual.md b/public/email/crowdin/translations/fr/crowdin-manual.md
new file mode 100644
index 0000000000000..c787026c33e80
--- /dev/null
+++ b/public/email/crowdin/translations/fr/crowdin-manual.md
@@ -0,0 +1,68 @@
+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/fr/decommissioning-derivez.html b/public/email/crowdin/translations/fr/decommissioning-derivez.html
new file mode 100644
index 0000000000000..e542504d4fc74
--- /dev/null
+++ b/public/email/crowdin/translations/fr/decommissioning-derivez.html
@@ -0,0 +1,543 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Deriv EZ decommission
+
+
+
+
+
+
+
+
+
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
+
+
+
+
+
After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
+
+
+
+
+
This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
+
+
+
+
+
After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
+
+
+
+
+
We will soon announce the decommission date of Deriv EZ.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/fr/deriv-ez-incident.html b/public/email/crowdin/translations/fr/deriv-ez-incident.html
new file mode 100644
index 0000000000000..758d8e836ea04
--- /dev/null
+++ b/public/email/crowdin/translations/fr/deriv-ez-incident.html
@@ -0,0 +1,52 @@
+
We're writing to inform you of an adjustment we'll be making to your Deriv account.
+
+
+
+
+
On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
+
+
+
+
+
We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
+
+
+
+
+
In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
+
+
+
+
+
We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
+
+
+
+
+
What Deriv Trader offers:
+
+
Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
+
50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
+
24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
+
+
+
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
+
+
+
+
+
You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
+
+
+
+
+
If you have any questions, please reach out to us via live chat.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/fr/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/fr/derivx_derivez_mt5_updated_margin.html
new file mode 100644
index 0000000000000..355b50dcd9838
--- /dev/null
+++ b/public/email/crowdin/translations/fr/derivx_derivez_mt5_updated_margin.html
@@ -0,0 +1,74 @@
+Reminder: Updates to CFD margin requirements
+
CFD margin changes on fully-hedged positions
+
+
+
CFD margin changes on fully-hedged positions
+
+
+
+
+
We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
+
+
+
+
+
All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
+
+
+
+
+
The example below shows how this change will affect your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/fr/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/fr/derivx_derivez_nonmt5_updated_margin.html
new file mode 100644
index 0000000000000..d3fe924db02a3
--- /dev/null
+++ b/public/email/crowdin/translations/fr/derivx_derivez_nonmt5_updated_margin.html
@@ -0,0 +1,68 @@
+Changes to CFD margin requirements
+
+
+
We’re updating our margin requirements
+
+
+
+
+
Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
+
+
+
+
+
The following example shows how the updated margin requirements will work on your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/fr/dormant-5years.html b/public/email/crowdin/translations/fr/dormant-5years.html
new file mode 100644
index 0000000000000..e915639574477
--- /dev/null
+++ b/public/email/crowdin/translations/fr/dormant-5years.html
@@ -0,0 +1,35 @@
+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How to use Deriv P2P
+
+
Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
+
Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
+
Send or receive payment Finalise payment with the other party involved in your transaction.
+
Complete the transaction Every order must be completed and confirmed within one hour.
+
Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
+
+
+
+
+
+
+
Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How it works
+
Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
+
With Deriv P2P, you enjoy the following:
+
+
Transactions completed within minutes
+
In-app chat to communicate with fellow traders
+
Zero commission fees
+
Extra security with escrow
+
Flexible payment methods
+
+
+
+
+
+
+
Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
+
+
+
+
+
Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
+
+
+
+
+
So what is dynamic leverage?
+
+
+
+
+
Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
+
+
+
+
+
For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
+
+
+
+
+
Dynamic tiers
+
+
+
+
+
Here are the dynamic tiers available to you:
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
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+
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+
+
+
+
+
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+
+
+
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+
+
+
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+
+
+
+
+
+
+
+
+
+
+
+
+
+
This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
+
+
+
+
+
Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
+
+
+
+
+
Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
+
+
+
+
+
We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Désormais, vous pouvez gagner plus de commissions sur les CFD
+
+
+
+
+
+
+
+
+
Bonjour partenaire,
+
+
+
+
+
Nous sommes heureux de vous annoncer que nous élargissons l'offre de commissions IB sur les comptes Deriv MT5 et Deriv X afin d'inclure plus d'instruments, comme indiqué ci-dessous :
+
+
+
+
+
+
+
+
+
MT5 Dérivé et Deriv X
+
Indices DEX 600/900/1500 UP
+
Indices DEX 600/900/1500 DOWN
+
+
+
+
+
+
+
MT5 Derivé et MT5 sans swap
+
Indices Range Break
+
+
+
+
+
+
+
MT5 Financier et MT5 sans swap
+
FNB
+
+
+
+
+
+
+
MT5 Financier
+
Micro paires sur le Forex
+
+
+
+
+
+
+
MT5 Dérivé
+
Indices de panier
+
+
+
+
+
+
+
+
+
Ce qui précède est effectif depuis le mardi 31 octobre 2023.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
+
+
+
+
+
Your continued support and understanding is much appreciated.
Join the Deriv team at the iFX EXPO Dubai from the 16th to the 18th of January, and explore the range of products, platforms and services available for your clients. During this event, you will also have the opportunity to learn more about Deriv Prime - the institutional arm of the group which offers exclusive liquidity solutions. A unique opportunity for networking and business growth!
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Explore the forefront of innovation, discover how Deriv is transforming the online trading landscape and how you can be part of it.
+ Meet Deriv at booth number #44!
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Event name: iFX EXPO Dubai
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Dates: 16-18 January 2024
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Venue: Dubai World Trade Centre, Za’abeel Hall 6, Dubai, UAE
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Booth: Deriv - #44
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To learn more about iFX EXPO 2024, visit their official website or contact your Country Manager for more information.
Ce fut un plaisir de vous rencontrer à l'iFX EXPO Dubaï 2022. Nous espérons que vous avez apprécié les opportunités d'affaires que nous avons explorées.
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Consultez notre site web pour avoir un aperçu des programmes et des opportunités dont nous avons discuté pendant l'exposition.
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En attendant, n'oubliez pas de nous suivre sur les réseaux sociaux pour savoir si vous avez gagné le MacBook Air 13 pouces.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
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We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
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Previous balance:
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New balance:
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Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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Hi [client name],
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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We made several app changes for a better user experience as part of production usability improvements.
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You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
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To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
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We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
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To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
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+ Deriv sera présent au stand n° 10 de l'i-FX Expo International Cyprus 2023. Venez nous rendre visite !
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Quoi de neuf chez Deriv ?
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Salut [Client's name],
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Nous recherchons constamment des moyens innovants de vous aider à optimiser et à diversifier votre portefeuille de trading. Ce mois-ci, nous avons le plaisir de vous annoncer le lancement de nouveaux produits : l'ajout d'une nouvelle devise qui vous permet de créditer votre compte Deriv et la mise à jour de nos offres.
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De nouveaux indices synthétiques pour améliorer votre jeu de trading de CFD
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Les indices DEX simulent le comportement de marchés du monde réel, de fréquentes petites variations de prix et des hausses ou des baisses importantes occasionnelles, en fonction de l'indice. Les indices de commutation de dérive (DSI) simulent les tendances réelles du marché, les prix des actifs évoluant en trois phases : à la hausse, à la baisse ou latéralement, en fonction de l'indice.
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Les indices DEX et DSI vous permettent désormais de trader des CFD sur les plateformes Deriv MT5 et Deriv X.
Nouvelle cryptomonnaie disponible dans la Caisse sur Deriv
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TRC20 USDT ou tUSDT : Tether (USDT) sur le réseau TRON est désormais disponible dans la Caisse sur Deriv. Ainsi, vous pouvez déposer des fonds sur votre compte Deriv ou en retirer.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
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Your referred client enters the code on Deriv GO (see the image).
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The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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+
If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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+ ✨Du nouveau ce novembre : Deriv cTrader et bien plus encore
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Profitez de la fonction Copier la transaction de Deriv cTrader et apprenez des stratégies de trading de traders chevronnés. En outre, découvrez un paysage de trading amélioré sur Deriv MT5, qui comprend désormais plus de 1 300 nouvelles actions et FNB.
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Découvrez toutes ces mises à jour et bien plus encore :
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
No longer want to receive these emails? Unsubscribe
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+ cTrader, Deriv X, and MT5 — New rollover time
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New rollover time: 21:59:59 GMT
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Starting DD MMM YYYY, we’re changing the rollover time* for cTrader, Deriv X, and MT5 from 23:59:59 GMT to 21:59:59 GMT. This applies to both demo and real accounts.
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This means statements are generated, and swaps are applied earlier in the day than before. No changes to trading hours.
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Note: Rollover time is when one trading period ends and the next trading period begins.
L'heure de reconduction demeure 23 h 59 min 59 s (GMT)
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Une erreur s'est glissée dans notre dernier e-mail (envoyé le 23 octobre 2023) relatif à la modification de l'heure de reconduction pour Deriv MT5. Cependant, l'heure de reconduction de départ reste inchangée, c'est-à-dire 23 h 59 min 59 s (GMT).
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Nous vous présentons nos excuses pour tout désagrément que cela a pu engendrer. Par ailleurs, nous vous remercions pour votre patience et votre compréhension.
Ce courriel vise à informer les clients des mises à jour importantes. Il a été émis par Deriv Investments (Europe) Limited dont le siège social est situé au W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033 à Malte.
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Deriv Investments (Europe) Limited est sous licence et réglementé par la Malta Financial Services Authority en vertu de l'Investment Services Act et autorisé à fournir des services d'investissement dans l'Union européenne.
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Nous ne partagerons jamais notre liste de diffusion et d'autres données avec des tiers. Veuillez lire notre politique en matière de sécurité et de confidentialité pour en savoir plus sur la manière dont nous assurons la protection de vos informations personnelles et financières.
L'heure de reconduction demeure 23 h 59 min 59 s (GMT)
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Une erreur s'est glissée dans notre dernier e-mail (envoyé le 23 octobre 2023) relatif à la modification de l'heure de reconduction pour Deriv MT5. Cependant, l'heure de reconduction de départ reste inchangée, c'est-à-dire 23 h 59 min 59 s (GMT).
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Nous vous présentons nos excuses pour tout désagrément que cela a pu engendrer. Par ailleurs, nous vous remercions pour votre patience et votre compréhension.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
Dans la matinée du 24 octobre 2023 à 8 h 01 (GMT) a eu lieu une interruption de service sur Deriv. Le problème a été rapidement identifié et résolu, ainsi nos services ont été rétablis à 8 h 48 (GMT).
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Nous vous présentons nos excuses pour les répercussions que cela a eues sur vos transactions. Nous avons corrigé cette erreur en remboursant un total de [amount] [currency symbol] sur votre compte Deriv.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Welcome to Deriv! We’re excited to have you with us.
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Our demo account is your playground, designed to help you unleash your trading potential without the fear of financial risk.
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It comes pre-loaded with 10,000 USD in virtual funds, so you can try trading with various strategies. Don’t worry if you run out of your virtual funds, a simple reset is all it takes to get back in the game.
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Your demo account email:
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[client email address]
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Here’s how you can access your demo account:
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Need help?
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Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Stay in the loop for exciting developments on our products and in the world of trading with Deriv Blog!
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From platform walk-throughs to global market news, Deriv Blog is your go-to source for all things trading. Browse our latest product updates, market insights, and educational articles to enhance your trading skills.
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Whether you're a seasoned trader or just starting out, there are a variety of insightful posts and videos available to choose from for your trading needs and interests.
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Head to our Blog now to discover and stay informed on new trading tips and trends.
Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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+
+
+
+
+
+
+
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+
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+
Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
+
+
+
+
+
The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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+
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
We're excited to have you with us and can't wait for you to discover all the opportunities that trading Synthetic indices with Deriv has to offer.
+
+
+
+
+
To help you get started, here's your free ebook, How to Trade Synthetic Indices, by veteran trader Vince Stanzione. It's filled with practical tips and techniques that will empower you to enter the world of Synthetic indices trading confidently
Your free ebook comes with a Deriv demo account so that you can practise trading Synthethic indices without risk. You'll have 10,000 USD virtual currency to practise with and you can reset this balance anytime with just a few clicks.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
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+
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Don’t forget: Log in to your account and place a trade within 30 days.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/id/5year-row-new.html b/public/email/crowdin/translations/id/5year-row-new.html
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+
30 days to take action on your account
+
+
+
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+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant.
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
+
+
\ No newline at end of file
diff --git "a/public/email/crowdin/translations/id/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/id/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
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diff --git "a/public/email/crowdin/translations/id/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" "b/public/email/crowdin/translations/id/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx"
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diff --git "a/public/email/crowdin/translations/id/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/id/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
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diff --git "a/public/email/crowdin/translations/id/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/id/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
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diff --git "a/public/email/crowdin/translations/id/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/id/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
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diff --git "a/public/email/crowdin/translations/id/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/id/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
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diff --git "a/public/email/crowdin/translations/id/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" "b/public/email/crowdin/translations/id/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx"
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diff --git "a/public/email/crowdin/translations/id/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/id/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
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diff --git "a/public/email/crowdin/translations/id/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/id/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
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diff --git "a/public/email/crowdin/translations/id/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" "b/public/email/crowdin/translations/id/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx"
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diff --git a/public/email/crowdin/translations/id/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/id/Removal of USDT Tether Omni - Reminder email to clients.docx
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diff --git a/public/email/crowdin/translations/id/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx b/public/email/crowdin/translations/id/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx
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diff --git a/public/email/crowdin/translations/id/[TEMPLATE] Affiliate email - invite to seminar .docx b/public/email/crowdin/translations/id/[TEMPLATE] Affiliate email - invite to seminar .docx
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diff --git a/public/email/crowdin/translations/id/aff-real-acc-en.html b/public/email/crowdin/translations/id/aff-real-acc-en.html
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index 0000000000000..5e9150a13ed8c
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+ Buka lebih banyak manfaat afiliasi dengan akun riil Deriv
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Penarikan dana yang lebih lancar, peningkatan kepercayaan klien, dan banyak lagi
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+
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+
Hai [Affiliate’s name],
+
+
+
+
+
Kami memiliki pengumuman penting mengenai akun afiliasi Anda. Kami menyarankan semua afiliasi kami untuk mendaftarkan akun Deriv mereka dan memverifikasinya.
+
+
+
+
+
Dengan melakukan hal tersebut, Anda akan dapat:
+
+
Mempelajari lebih lanjut tentang Deriv dan trading
+
Dengan menggunakan platform Deriv secara langsung, Anda dapat memperoleh pemahaman yang lebih dalam tentang produk dan layanan kami, dimana hal ini akan membantu Anda untuk mempromosikannya dengan lebih baik kepada audiens Anda.
+
Menarik dana dengan lebih lancar
+
Verifikasi kepatuhan yang kami lakukan pada tahap verifikasi akun akan memungkinkan komisi Anda diproses selancar mungkin.
+
Membangun kepercayaan dengan audiens Anda
+
Ketika audiens Anda mengetahui bahwa Anda adalah seorang trader Deriv berpengalaman, mereka akan lebih mempercayai rekomendasi Anda.
+
Meningkatkan keamanan akun Anda
+
Akun yang terverifikasi akan meningkatkan perlindungan terhadap informasi pribadi dan keuangan Anda serta mengurangi risiko akses tidak sah ke dalam akun dan berbagai transaksi.
+
+
+
+
+
+
+
+
+
Berikut adalah hal yang perlu Anda lakukan:
+
Langkah 1: Akses akun Deriv riil Anda
+
+
+
Untuk memulai, Anda harus mendaftar akun demo Deriv gratis. Jika Anda sudah memiliki akun demo, login ke akun tersebut dan lanjutkan dengan mendaftar akun riil Deriv.
+
Setelah mendaftar atau mengakses akun demo Deriv, kunjungi Trader's Hub, klik menu drop-down Demo, lalu pilih Riil.
+
+
+
+
+
+
+
+
Klik tombol Dapatkan dan Pilih mata uang akun Anda dan lengkapi semua informasi yang diperlukan untuk mendaftar akun Deriv riil.
+
+
+
+
+
+
Langkah 2: Verifikasi akun Anda
+
+
Setelah mendaftar akun riil Deriv, Anda perlu memverifikasi akun Anda dengan mengirimkan bukti identitas dan bukti alamat.
+
Untuk memverifikasi identitas Anda, unggah foto salah satu dokumen berikut:
+
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Paspor
+
Surat Izin Mengemudi
+
Kartu identitas
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Untuk memverifikasi alamat Anda, unggah foto rekening koran atau tagihan utilitas terbaru Anda (tidak lebih dari 12 bulan) yang dengan jelas menunjukkan nama dan alamat Anda saat ini.
+
Contoh tagihan utilitas yang kami terima:
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Listrik
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Air
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Gas
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Daftar akun riil Deriv dan verifikasi hari ini untuk menikmati penarikan komisi yang lebih lancar dan lebih banyak lagi!
+
+
+
+
+
Jika Anda memiliki pertanyaan, silakan hubungi kami melalui live chat atau hubungi Country manager Anda.
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
+
+
+
+
+
+
Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/id/crowdin-manual.md b/public/email/crowdin/translations/id/crowdin-manual.md
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index 0000000000000..c787026c33e80
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@@ -0,0 +1,68 @@
+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/id/decommissioning-derivez.html b/public/email/crowdin/translations/id/decommissioning-derivez.html
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@@ -0,0 +1,543 @@
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+ Deriv EZ decommission
+
+
+
+
+
+
+
+
+
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
+
+
+
+
+
After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
+
+
+
+
+
This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
+
+
+
+
+
After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
+
+
+
+
+
We will soon announce the decommission date of Deriv EZ.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/id/deriv-ez-incident.html b/public/email/crowdin/translations/id/deriv-ez-incident.html
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index 0000000000000..758d8e836ea04
--- /dev/null
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@@ -0,0 +1,52 @@
+
We're writing to inform you of an adjustment we'll be making to your Deriv account.
+
+
+
+
+
On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
+
+
+
+
+
We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
+
+
+
+
+
In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
+
+
+
+
+
We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
+
+
+
+
+
What Deriv Trader offers:
+
+
Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
+
50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
+
24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
+
+
+
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
+
+
+
+
+
You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
+
+
+
+
+
If you have any questions, please reach out to us via live chat.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/id/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/id/derivx_derivez_mt5_updated_margin.html
new file mode 100644
index 0000000000000..355b50dcd9838
--- /dev/null
+++ b/public/email/crowdin/translations/id/derivx_derivez_mt5_updated_margin.html
@@ -0,0 +1,74 @@
+Reminder: Updates to CFD margin requirements
+
CFD margin changes on fully-hedged positions
+
+
+
CFD margin changes on fully-hedged positions
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We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
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All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
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The example below shows how this change will affect your positions:
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+ Actions (in chronological order)
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+ Margin requirement before the change
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+ Margin requirement after the change
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+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 1 USD
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+ 1 USD
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+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 0 USD
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+ 1 USD
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Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
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diff --git a/public/email/crowdin/translations/id/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/id/derivx_derivez_nonmt5_updated_margin.html
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+Changes to CFD margin requirements
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We’re updating our margin requirements
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Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
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The following example shows how the updated margin requirements will work on your positions:
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+ Actions (in chronological order)
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+ Margin requirement before the change
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+ Margin requirement after the change
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+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 1 USD
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+ 1 USD
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+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
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+ 0 USD
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+ 1 USD
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Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
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diff --git a/public/email/crowdin/translations/id/dormant-5years.html b/public/email/crowdin/translations/id/dormant-5years.html
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index 0000000000000..e915639574477
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+++ b/public/email/crowdin/translations/id/dormant-5years.html
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30 days to take action on your account
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Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
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If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
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Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
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Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
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How to use Deriv P2P
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Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
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Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
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Send or receive payment Finalise payment with the other party involved in your transaction.
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Complete the transaction Every order must be completed and confirmed within one hour.
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Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
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Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
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How it works
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Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
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With Deriv P2P, you enjoy the following:
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Transactions completed within minutes
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In-app chat to communicate with fellow traders
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Zero commission fees
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Extra security with escrow
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Flexible payment methods
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Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
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Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
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So what is dynamic leverage?
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Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
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For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
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Dynamic tiers
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Here are the dynamic tiers available to you:
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This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
You can now potentially earn more commissions from CFDs
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Hello partner,
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We are happy to announce that we are expanding the IB commission offerings on Deriv MT5, and Deriv X accounts to include more instruments, as shown below:
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MT5 Derived & Deriv X
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DEX 600/900/1500 UP Indices
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DEX 600/900/1500 DOWN Indices
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MT5 Derived & MT5 Swap Free
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Range Break Indices
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MT5 Financial & MT5 Swap Free
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ETFs
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MT5 Financial
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Forex Micro pairs
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MT5 Derived
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Basket Indices
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The above has been implemented since Tuesday, October 31, 2023.
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The IB Commission scheme will soon be updated on our Partners Page.
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If you have any questions, please reach out to us via our live chat or contact your Country manager.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
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Your continued support and understanding is much appreciated.
Join the Deriv team at the iFX EXPO Dubai from the 16th to the 18th of January, and explore the range of products, platforms and services available for your clients. During this event, you will also have the opportunity to learn more about Deriv Prime - the institutional arm of the group which offers exclusive liquidity solutions. A unique opportunity for networking and business growth!
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Explore the forefront of innovation, discover how Deriv is transforming the online trading landscape and how you can be part of it.
+ Meet Deriv at booth number #44!
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Event name: iFX EXPO Dubai
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Dates: 16-18 January 2024
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Venue: Dubai World Trade Centre, Za’abeel Hall 6, Dubai, UAE
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Booth: Deriv - #44
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+
+
+
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To learn more about iFX EXPO 2024, visit their official website or contact your Country Manager for more information.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
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diff --git a/public/email/crowdin/translations/id/mt5-negative-balance-compensated.html b/public/email/crowdin/translations/id/mt5-negative-balance-compensated.html
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We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
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Previous balance:
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xyz
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New balance:
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0
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Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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Hi [client name],
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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We made several app changes for a better user experience as part of production usability improvements.
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You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
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To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
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We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
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To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
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+
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diff --git a/public/email/crowdin/translations/id/oct-news-1.html b/public/email/crowdin/translations/id/oct-news-1.html
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+ Deriv will be at Booth no: 10 at the i-FX Expo International Cyprus 2023. Come visit us!
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What’s new at Deriv
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Hi [Client's name],
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We’re always looking for innovative ways to help you optimise and diversify your trading portfolio. This month, we’re excited to announce the launch of new products, an additional currency to fund your Deriv account with, and updates to our offerings.
+
+
+
+
+
+
+
+
+
New synthetic indices to elevate your CFD trading game
+
DEX indices simulate real-world market behaviour with frequent small price shifts and occasional major spikes or drops, based on the index. Drift switch indices (DSI) simulate real-world market trends, with asset prices moving through three phases: upwards, downwards, or sideways, based on the index.
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DEX and DSI indices are currently available for CFD trading on Deriv MT5 and Deriv X platforms.
TRC20 USDT or tUSDT — Tether (USDT) on the TRON network is now available on Deriv Cashier for you to deposit and withdraw funds to and from your Deriv account.
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+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/id/oct-news-2.html b/public/email/crowdin/translations/id/oct-news-2.html
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+ Deriv will be at Booth no: 10 at the i-FX Expo International Cyprus 2023. Come visit us!
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What’s new at Deriv
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Hi [Client's name],
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We’re always looking for innovative ways to help you optimise and diversify your trading portfolio. This month, we’re excited to announce the launch of new products, an additional currency to fund your Deriv account with, and updates to our offerings.
+
+
+
+
+
+
+
+
+
New synthetic indices to elevate your CFD trading game
+
DEX indices simulate real-world market behaviour with frequent small price shifts and occasional major spikes or drops, based on the index. Drift switch indices (DSI) simulate real-world market trends, with asset prices moving through three phases: upwards, downwards, or sideways, based on the index.
+
DEX and DSI indices are currently available for CFD trading on Deriv MT5 and Deriv X platforms.
TRC20 USDT or tUSDT — Tether (USDT) on the TRON network is now available on Deriv Cashier for you to deposit and withdraw funds to and from your Deriv account.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
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Your referred client enters the code on Deriv GO (see the image).
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The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
No longer want to receive these emails? Unsubscribe
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\ No newline at end of file
diff --git a/public/email/crowdin/translations/id/rollover-row.html b/public/email/crowdin/translations/id/rollover-row.html
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+ cTrader, Deriv X, and MT5 — New rollover time
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New rollover time: 21:59:59 GMT
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Starting DD MMM YYYY, we’re changing the rollover time* for cTrader, Deriv X, and MT5 from 23:59:59 GMT to 21:59:59 GMT. This applies to both demo and real accounts.
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This means statements are generated, and swaps are applied earlier in the day than before. No changes to trading hours.
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Note: Rollover time is when one trading period ends and the next trading period begins.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Welcome to Deriv! We’re excited to have you with us.
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Our demo account is your playground, designed to help you unleash your trading potential without the fear of financial risk.
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It comes pre-loaded with 10,000 USD in virtual funds, so you can try trading with various strategies. Don’t worry if you run out of your virtual funds, a simple reset is all it takes to get back in the game.
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Your demo account email:
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[client email address]
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Here’s how you can access your demo account:
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Need help?
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Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Stay in the loop for exciting developments on our products and in the world of trading with Deriv Blog!
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From platform walk-throughs to global market news, Deriv Blog is your go-to source for all things trading. Browse our latest product updates, market insights, and educational articles to enhance your trading skills.
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Whether you're a seasoned trader or just starting out, there are a variety of insightful posts and videos available to choose from for your trading needs and interests.
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Head to our Blog now to discover and stay informed on new trading tips and trends.
Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
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The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
We're excited to have you with us and can't wait for you to discover all the opportunities that trading Synthetic indices with Deriv has to offer.
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To help you get started, here's your free ebook, How to Trade Synthetic Indices, by veteran trader Vince Stanzione. It's filled with practical tips and techniques that will empower you to enter the world of Synthetic indices trading confidently
Your free ebook comes with a Deriv demo account so that you can practise trading Synthethic indices without risk. You'll have 10,000 USD virtual currency to practise with and you can reset this balance anytime with just a few clicks.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
With the rise in fake social media profiles, we have to be more vigilant online. Remember these best practices to ensure you won't become the next victim of a scam:
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+
+
+
+
+
+
+
+
1. Verify the account
+ Deriv has only one official account per social media platform. Always check that the social media profiles you interact with match the ones listed on our website, as well as the linked icons below.
2. Check the account activity
+ Misspelling of the account name, a high following count, and emoji-loaded offers that sound too good to be true are red flags.
+ We never ask for personal or bank details through social media, or do giveaways or promotions. Only trust info posted on our website, official social media accounts and emails ending in @deriv.com.
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3. Report the profile
+ If you come across a fake profile, use the report button on the platform to flag the account as fraudulent. This process will take less than a minute and helps the platform take appropriate action.
+ For Facebook, Instagram and Twitter, tap on the 3 dots on the profile and click Report.
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4. Contact Customer Support
+ After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
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+
+
Thank you for helping keep our trading community safe. For more tips, visit our blog.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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+
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+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
With the rise in fake social media profiles, we have to be more vigilant online. Remember these best practices to ensure you won't become the next victim of a scam:
+
+
+
+
+
+
+
+
+
1. Verify the account
+ Deriv has only one official account per social media platform. Always check that the social media profiles you interact with match the ones listed on our website, as well as the linked icons below.
2. Check the account activity
+ Misspelling of the account name, a high following count, and emoji-loaded offers that sound too good to be true are red flags.
+ We never ask for personal or bank details through social media, or do giveaways or promotions. Only trust info posted on our website, official social media accounts and emails ending in @deriv.com.
+
+
+
+
+
+
+
+
3. Report the profile
+ If you come across a fake profile, use the report button on the platform to flag the account as fraudulent. This process will take less than a minute and helps the platform take appropriate action.
+ For Facebook, Instagram and Twitter, tap on the 3 dots on the profile and click Report.
+
+
+
+
+
+
+
+
+
4. Contact Customer Support
+ After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
+
+
+
+
+
+
+
+
+
Thank you for helping keep our trading community safe. For more tips, visit our blog.
WhatsApp has become popular for its strong privacy and encryption features. Unfortunately, scammers have taken advantage of this messaging app and have created several fake profiles and channels to target unsuspecting clients.
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+
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+
+
Deriv has only one official WhatsApp account (+356 9957 8341). All confidential matters are handled via live chat with our Customer Support team.
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+
Watch out for these red flags with accounts claiming to be Deriv:
+
+
+
+
+
+
+
+
+
+
Spelling and grammatical errors in the message.
+
Calls to click on links or download apps.
+
Promises you huge profits and easy money.
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Urgent requests for personal data like your password and bank details.
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+
+
+
+
+
+
+
+
+
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How to report a scam on WhatsApp
+
Tap on the account's profile and scroll down to the bottom. Click on Report and Block.
+
+
+
+
+
+
+
+
+
+
Contact Customer Support
+
After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
+
+
+
+
+
+
+
+
+
Thank you for helping keep our trading community safe. For more tips, visit our blog.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Telegram and WhatsApp have become popular for their strong privacy and encryption features. Unfortunately, scammers have taken advantage of these messaging apps and have created several fake profiles and channels to target unsuspecting clients.
+
+
+
+
+
Deriv has only one official Telegram (@derivdotcomofficial) and WhatsApp (+356 9957 8341) account. All confidential matters are handled via live chat with our Customer Support team.
+
+
+
+
+
Watch out for these red flags with accounts claiming to be Deriv:
+
+
+
+
+
+
+
+
+
+
Spelling and grammatical errors in the message.
+
Calls to click on links or download apps.
+
Promises you huge profits and easy money.
+
Urgent requests for personal data like your password and bank details.
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
How to report a scam on Telegram
+
There are 2 ways:
+
+
+
+
+
No To Scam bot
+ @Notoscam is Telegram's official bot to report scams. Start a chat with this bot by tagging the scam account's username, and uploading screenshots of their profile and messages.
+
+
+
+
+
+
+
+
Direct report
+ Tap on the 3 dots in the upper corner of the channel profile and click Report.
+
+
+
+
+
+
How to report a scam on WhatsApp
+
Tap on the account's profile and scroll down to the bottom. Click on Report and Block.
+
+
+
+
+
+
+
+
+
+
Contact Customer Support
+
After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
+
+
+
+
+
+
+
+
+
Thank you for helping keep our trading community safe. For more tips, visit our blog.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
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+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/it/5year-row-new.html b/public/email/crowdin/translations/it/5year-row-new.html
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@@ -0,0 +1,40 @@
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30 days to take action on your account
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Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant.
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
+
+
\ No newline at end of file
diff --git "a/public/email/crowdin/translations/it/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/it/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/it/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" "b/public/email/crowdin/translations/it/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx"
new file mode 100644
index 0000000000000..330c370c7041d
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diff --git "a/public/email/crowdin/translations/it/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/it/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
new file mode 100644
index 0000000000000..898897ad39e3e
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diff --git "a/public/email/crowdin/translations/it/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/it/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
new file mode 100644
index 0000000000000..28a40119419bc
Binary files /dev/null and "b/public/email/crowdin/translations/it/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" differ
diff --git "a/public/email/crowdin/translations/it/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/it/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
new file mode 100644
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Binary files /dev/null and "b/public/email/crowdin/translations/it/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" differ
diff --git "a/public/email/crowdin/translations/it/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/it/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
new file mode 100644
index 0000000000000..f828d20d39082
Binary files /dev/null and "b/public/email/crowdin/translations/it/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" differ
diff --git "a/public/email/crowdin/translations/it/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" "b/public/email/crowdin/translations/it/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx"
new file mode 100644
index 0000000000000..5679f57b27a64
Binary files /dev/null and "b/public/email/crowdin/translations/it/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" differ
diff --git "a/public/email/crowdin/translations/it/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx" "b/public/email/crowdin/translations/it/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx"
new file mode 100644
index 0000000000000..b49f6c6f79932
Binary files /dev/null and "b/public/email/crowdin/translations/it/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx" differ
diff --git "a/public/email/crowdin/translations/it/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/it/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
new file mode 100644
index 0000000000000..fe67390148163
Binary files /dev/null and "b/public/email/crowdin/translations/it/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" differ
diff --git "a/public/email/crowdin/translations/it/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/it/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
new file mode 100644
index 0000000000000..5285e8bdec4de
Binary files /dev/null and "b/public/email/crowdin/translations/it/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" differ
diff --git "a/public/email/crowdin/translations/it/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" "b/public/email/crowdin/translations/it/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx"
new file mode 100644
index 0000000000000..92232e8b1bb81
Binary files /dev/null and "b/public/email/crowdin/translations/it/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" differ
diff --git a/public/email/crowdin/translations/it/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/it/Removal of USDT Tether Omni - Reminder email to clients.docx
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index 0000000000000..c885d3afcc986
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diff --git a/public/email/crowdin/translations/it/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx b/public/email/crowdin/translations/it/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx
new file mode 100644
index 0000000000000..3aeea80b7825d
Binary files /dev/null and b/public/email/crowdin/translations/it/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx differ
diff --git a/public/email/crowdin/translations/it/[TEMPLATE] Affiliate email - invite to seminar .docx b/public/email/crowdin/translations/it/[TEMPLATE] Affiliate email - invite to seminar .docx
new file mode 100644
index 0000000000000..9f62b0f90bbce
Binary files /dev/null and b/public/email/crowdin/translations/it/[TEMPLATE] Affiliate email - invite to seminar .docx differ
diff --git a/public/email/crowdin/translations/it/aff-real-acc-en.html b/public/email/crowdin/translations/it/aff-real-acc-en.html
new file mode 100644
index 0000000000000..a30762cff175e
--- /dev/null
+++ b/public/email/crowdin/translations/it/aff-real-acc-en.html
@@ -0,0 +1,602 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Unlock more affiliate benefits with a Deriv real account
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
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+
+
+
+
+
+
Smoother withdrawals, increased client trust, and more
+
+
+
+
+
+
+
+
+
Hi [Affiliate’s name],
+
+
+
+
+
We have an important announcement regarding your affiliate account. We’re now encouraging all our affiliates to open a Deriv account and verify it.
+
+
+
+
+
By doing so, you will be able to:
+
+
Learn more about Deriv and trading
+
By using the Deriv platform yourself, you can gain a deeper understanding of our products and services, which will help you better promote them to your audience.
+
Make smoother withdrawals
+
Our compliance checks done at the account verification stage will allow your future commissions to be processed as seamlessly as possible.
+
Build trust with your audience
+
When your audience knows you're a real Deriv trader, they're more likely to trust your recommendations.
+
Boost your account's security
+
A verified account increases the protection of your personal and financial information and reduces the risk of unauthorised access to accounts and transactions.
+
+
+
+
+
+
+
+
+
Here's what you need to do:
+
Step 1: Open your real Deriv account
+
+
+
To get started, you'll need to create a free Deriv demo account. If you already have a demo account, log in to that account and continue to create a real Deriv real account.
+
Once you’ve created or logged in to your Deriv demo account, go to Trader's Hub, click the Demo drop-down, then select Real.
+
+
+
+
+
+
+
+
Click the Get button and Choose your account currency and complete all the required information to open a real Deriv account.
+
+
+
+
+
+
Step 2: Verify your account
+
+
After setting up your Deriv real account, we need you will need to verify your account by submitting your proof of identity and proof of address.
+
To verify your identity, upload a photo of any of the following documents:
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Passport
+
Driver’s licence
+
Identity card
+
+
+
+
+
+
+
+
To verify your address, upload a photo of your recent bank statement or utility bill (no more than 12 months old) that clearly shows your name and current address.
+
Examples of utility bills that we accept:
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Electricity
+
Water
+
Gas
+
+
+
+
+
+
+
+
+
+
Create a Deriv real account and verify it today to enjoy smoother commission withdrawals and more!
+
+
+
+
+
If you have any questions, please reach out to us via our live chat or contact your Country manager.
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
+
+
+
+
+
+
Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/it/clevertap-ctrader-maintenance-row-en.html b/public/email/crowdin/translations/it/clevertap-ctrader-maintenance-row-en.html
new file mode 100644
index 0000000000000..36c9514085ccc
--- /dev/null
+++ b/public/email/crowdin/translations/it/clevertap-ctrader-maintenance-row-en.html
@@ -0,0 +1,452 @@
+
+
+
+
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+
+
+
+
+
+
+
+ cTrader scheduled maintenance, 4 November at 07:00 GMT
+
+
+
+
+
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+
+
+
+
+
+
+
+
+
+
+
+
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+
+
+
cTrader scheduled system maintenance, 4 November 2023 at 7:00 am to 10:00 am GMT
+
+
+
+
+
+
+
+
+
+
Hi [client name],
+
+
+
+
+
We will be performing maintenance on Saturday, 4th November 2023 at 7:00 am to 10:00 am GMT.
+
+
+
+
+
During this time:
+
+
+
+
+
+
The Deriv cTrader dashboard and trading on Deriv cTrader will be periodically unavailable. Please check your open positions before the maintenance starts and modify them if needed. You won't be able to modify them during the maintenance period.
+
Deposits and withdrawals will be unavailable for your Deriv cTrader account.
+
+
+
+
+
+
Our services will resume as soon as the maintenance is complete.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/it/crowdin-manual.md b/public/email/crowdin/translations/it/crowdin-manual.md
new file mode 100644
index 0000000000000..c787026c33e80
--- /dev/null
+++ b/public/email/crowdin/translations/it/crowdin-manual.md
@@ -0,0 +1,68 @@
+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/it/ctrader-announcement.html b/public/email/crowdin/translations/it/ctrader-announcement.html
new file mode 100644
index 0000000000000..1c309217fa1c3
--- /dev/null
+++ b/public/email/crowdin/translations/it/ctrader-announcement.html
@@ -0,0 +1,565 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
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+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Level up your trading with Deriv cTrader 💪
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Deriv cTrader for an enhanced trading experience
+
+
+
+
+
+
+
+
+
Hi [name],
+
+
+
+
+
Get ready to try Deriv cTrader, our new CFD trading platform!
+
+
+
+
+
Our advanced multi-asset platform offers rapid trade execution, advanced charts, and customisation for efficient trading.
+
+
+
+
+
Deriv cTrader also offers key features such as:
+
+
+
+
+
+
+
+
+
+
Mobile trading
+
Monitor your trades, access the markets on the go, and seize every opportunity, on both iOS or Android devices.
+
+
+
+
+
+
+
+
Margin impact
+
Know the required margin before making a trade without calculating it yourself.
+
+
+
+
+
+
+
Level II pricing
+
Access the whole market depth, see the best bid and ask prices, and make more informed trading decisions.
+
+
+
+
+
+
+
Advanced trading tools
+
Take advantage of order types, including market, limit, stop, trailing stop orders, and advanced risk management tools.
+
+
+
+
+
+
+
+
+
Don’t just take our word for it! Get a taste of Deriv cTrader's features for yourself.
Deriv cTrader, our new multi-asset CFD trading platform, is now live!
+
+
+
+
+
Enjoy trading various assets such as forex, stocks and indices, cryptocurrencies, commodities, derived indices, and ETFs – all in one place. You can easily diversify your trading portfolio and seize multiple market opportunities.
+
+
+
+
+
Not only that, you can trade cryptocurrencies and our proprietary derived indices 24/7, even on weekends and holidays!
+
+
+
+
+
+
+
+
Why trade on Deriv cTrader
+
+
Institutions and professional traders worldwide use cTrader, making it a trusted and reliable trading platform to execute trades effectively.
+
With Deriv cTrader, you get:
+
+
+
+
+
+
+
+
Mobile trading
+
You can monitor your trades and access markets on the go, whether on iOS or Android devices.
+
+
+
+
+
+
+
+
Margin impact
+
You’ll be aware of the required margins before making a trade.
+
+
+
+
+
+
+
Level II pricing
+
You get complete visibility into the markets, so you can see the best bids and offers and make smarter trading decisions.
+
+
+
+
+
+
+
Advanced trading tools
+
You can use trading tools such as order types (market, limit, stop, and trailing stop orders), and risk management tools.
+
+
+
+
+
+
+
+
+
Try Deriv cTrader today and get the most out of your trading strategies!
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
+
+
+
+
+
After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
+
+
+
+
+
This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
+
+
+
+
+
After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
+
+
+
+
+
We will soon announce the decommission date of Deriv EZ.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/it/deriv-ez-incident.html b/public/email/crowdin/translations/it/deriv-ez-incident.html
new file mode 100644
index 0000000000000..758d8e836ea04
--- /dev/null
+++ b/public/email/crowdin/translations/it/deriv-ez-incident.html
@@ -0,0 +1,52 @@
+
We're writing to inform you of an adjustment we'll be making to your Deriv account.
+
+
+
+
+
On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
+
+
+
+
+
We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
+
+
+
+
+
In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
+
+
+
+
+
We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
+
+
+
+
+
What Deriv Trader offers:
+
+
Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
+
50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
+
24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
+
+
+
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
+
+
+
+
+
You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
+
+
+
+
+
If you have any questions, please reach out to us via live chat.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/it/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/it/derivx_derivez_mt5_updated_margin.html
new file mode 100644
index 0000000000000..355b50dcd9838
--- /dev/null
+++ b/public/email/crowdin/translations/it/derivx_derivez_mt5_updated_margin.html
@@ -0,0 +1,74 @@
+Reminder: Updates to CFD margin requirements
+
CFD margin changes on fully-hedged positions
+
+
+
CFD margin changes on fully-hedged positions
+
+
+
+
+
We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
+
+
+
+
+
All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
+
+
+
+
+
The example below shows how this change will affect your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/it/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/it/derivx_derivez_nonmt5_updated_margin.html
new file mode 100644
index 0000000000000..d3fe924db02a3
--- /dev/null
+++ b/public/email/crowdin/translations/it/derivx_derivez_nonmt5_updated_margin.html
@@ -0,0 +1,68 @@
+Changes to CFD margin requirements
+
+
+
We’re updating our margin requirements
+
+
+
+
+
Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
+
+
+
+
+
The following example shows how the updated margin requirements will work on your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/it/dormant-5years.html b/public/email/crowdin/translations/it/dormant-5years.html
new file mode 100644
index 0000000000000..e915639574477
--- /dev/null
+++ b/public/email/crowdin/translations/it/dormant-5years.html
@@ -0,0 +1,35 @@
+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How to use Deriv P2P
+
+
Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
+
Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
+
Send or receive payment Finalise payment with the other party involved in your transaction.
+
Complete the transaction Every order must be completed and confirmed within one hour.
+
Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
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Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
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How it works
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Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
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With Deriv P2P, you enjoy the following:
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Transactions completed within minutes
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In-app chat to communicate with fellow traders
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Zero commission fees
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Extra security with escrow
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Flexible payment methods
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Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
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Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
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So what is dynamic leverage?
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Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
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For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
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Dynamic tiers
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Here are the dynamic tiers available to you:
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This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Scarica il tuo eBook sul Forex e prova il trading con un conto demo Deriv!
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Gentile [nome del cliente],
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inizia il tuo viaggio nel mondo del trading con un fantastico ebook: "Come fare trading sul mercato Forex", scritto da uno dei migliori trader veterani del settore, Vince Stanzione!
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Impara tutto ciò che devi sapere sul trading su Forex: i concetti fondamentali, i diversi tipi di coppie di valute disponibili e le strategie di gestione del rischio.
La parte migliore di tutte? Utilizza le conoscenze acquisite e metti in pratica il trading con un conto demo Deriv gratuito, su cui sono già accreditati 10.000 USD di fondi virtuali!
Questa e-mail è una comunicazione commerciale destinata ai clienti al dettaglio e professionisti ed è stata originata da Deriv Investments (Europe) Limited con l'indirizzo registrato: Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited è autorizzata a Malta e regolamentata dalla Malta Financial Services Authority ai sensi dell'Investment Services Act, per fornire servizi di investimento nell'Unione europea.
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Deriv Investments (Europe) Limited è autorizzata a negoziare per proprio conto ed è sia produttore che distributore dei propri prodotti.
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I prodotti offerti da Deriv Investments (Europe) Limiter, compresi i CFD, sono classificati come "prodotti complessi" e potrebbero non essere adatti ai clienti al dettaglio. I CFD sono strumenti complessi e comportano un rischio elevato di perdere rapidamente denaro a causa della leva finanziaria. Il 73% dei conti degli investitori al dettaglio perde denaro quando fa trading di CFD con questo fornitore. Dovresti valutare se comprendi il funzionamento dei CFD e se puoi permetterti di correre l'elevato rischio di perdere il denaro.
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I prodotti possono essere influenzati dalle variazioni dei tassi di cambio; se investi in questo prodotto, potresti perdere parte o tutto il denaro investito. Il valore del tuo investimento potrebbe diminuire oppure aumentare.
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Deriv Investments (Europe) Limited non offre consulenza in materia di investimenti.
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Non condivideremo mai le nostre liste di e-mail e altri dati con terzi. Per saperne di più su come proteggiamo le sue informazioni personali e finanziarie, leggi la nostra politica sulla sicurezza e privacy.
You can now potentially earn more commissions from CFDs
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Hello partner,
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We are happy to announce that we are expanding the IB commission offerings on Deriv MT5, and Deriv X accounts to include more instruments, as shown below:
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MT5 Derived & Deriv X
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DEX 600/900/1500 UP Indices
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DEX 600/900/1500 DOWN Indices
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MT5 Derived & MT5 Swap Free
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Range Break Indices
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MT5 Financial & MT5 Swap Free
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ETFs
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MT5 Financial
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Forex Micro pairs
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MT5 Derived
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Basket Indices
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The above has been implemented since Tuesday, October 31, 2023.
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The IB Commission scheme will soon be updated on our Partners Page.
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If you have any questions, please reach out to us via our live chat or contact your Country manager.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
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Your continued support and understanding is much appreciated.
Join the Deriv team at the iFX EXPO Dubai from the 16th to the 18th of January, and explore the range of products, platforms and services available for your clients. During this event, you will also have the opportunity to learn more about Deriv Prime - the institutional arm of the group which offers exclusive liquidity solutions. A unique opportunity for networking and business growth!
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Explore the forefront of innovation, discover how Deriv is transforming the online trading landscape and how you can be part of it.
+ Meet Deriv at booth number #44!
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Event name: iFX EXPO Dubai
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Dates: 16-18 January 2024
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Venue: Dubai World Trade Centre, Za’abeel Hall 6, Dubai, UAE
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Booth: Deriv - #44
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+
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To learn more about iFX EXPO 2024, visit their official website or contact your Country Manager for more information.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
\ No newline at end of file
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We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
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Previous balance:
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New balance:
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0
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Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
Never miss a trade with the mobile-friendly MT5 webtrader
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Hello trader,
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The new mobile-friendly MT5 webtrader on Deriv allows you to trade seamlessly on your browser. So why limit yourself to just the MT5 app?
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With the MT5 webtrader, you get the functionality and ease of trading just like on the MT5 app, without the need for a download! What’s more, it is compatible with all mobile web browsers, so you can take your trades with you anywhere.
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All you have to do is log in to your Deriv account on your mobile browser.
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Step 1
+
Go to Trader's Hub, and select the CFDs tab.
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+
+
Step 2
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Hit Open to select the MT5 account.
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Step 3
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Choose MetaTrader 5 web to access the platform.
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Note: You don't need to create a new Deriv MT5 account.
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Check out our new mobile MT5 webtrader now and don’t miss out on any market opportunity!
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Never miss a trade with the mobile-friendly MT5 webtrader
+
+
+
+
+
Hello trader,
+
+
+
+
+
The new mobile-friendly MT5 webtrader on Deriv allows you to trade seamlessly on your browser. So why limit yourself to just the MT5 app?
+
+
+
+
+
With the MT5 webtrader, you get the functionality and ease of trading just like on the MT5 app, without the need for a download! What’s more, it is compatible with all mobile web browsers, so you can take your trades with you anywhere.
+
+
+
+
+
+
All you have to do is log in to your Deriv account on your mobile browser, go to Trader's Hub and the CFDs tab, hit Open to select the MT5 account, and select MetaTrader 5 web to access the platform immediately on your browser. You don’t need to create a new Deriv MT5 account.
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Step 1
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Step 2
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Step 3
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Step 4
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Check out our new mobile MT5 webtrader now and don’t miss out on any market opportunity!
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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Hi [client name],
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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We made several app changes for a better user experience as part of production usability improvements.
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You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
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To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
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We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
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To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
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+
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+ Deriv will be at Booth no: 10 at the i-FX Expo International Cyprus 2023. Come visit us!
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What’s new at Deriv
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Hi [Client's name],
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We’re always looking for innovative ways to help you optimise and diversify your trading portfolio. This month, we’re excited to announce the launch of new products, an additional currency to fund your Deriv account with, and updates to our offerings.
+
+
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+
+
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+
+
New synthetic indices to elevate your CFD trading game
+
DEX indices simulate real-world market behaviour with frequent small price shifts and occasional major spikes or drops, based on the index. Drift switch indices (DSI) simulate real-world market trends, with asset prices moving through three phases: upwards, downwards, or sideways, based on the index.
+
DEX and DSI indices are currently available for CFD trading on Deriv MT5 and Deriv X platforms.
TRC20 USDT or tUSDT — Tether (USDT) on the TRON network is now available on Deriv Cashier for you to deposit and withdraw funds to and from your Deriv account.
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\ No newline at end of file
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+ Deriv will be at Booth no: 10 at the i-FX Expo International Cyprus 2023. Come visit us!
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What’s new at Deriv
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Hi [Client's name],
+
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We’re always looking for innovative ways to help you optimise and diversify your trading portfolio. This month, we’re excited to announce the launch of new products, an additional currency to fund your Deriv account with, and updates to our offerings.
+
+
+
+
+
+
+
+
+
New synthetic indices to elevate your CFD trading game
+
DEX indices simulate real-world market behaviour with frequent small price shifts and occasional major spikes or drops, based on the index. Drift switch indices (DSI) simulate real-world market trends, with asset prices moving through three phases: upwards, downwards, or sideways, based on the index.
+
DEX and DSI indices are currently available for CFD trading on Deriv MT5 and Deriv X platforms.
TRC20 USDT or tUSDT — Tether (USDT) on the TRON network is now available on Deriv Cashier for you to deposit and withdraw funds to and from your Deriv account.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
+
Your referred client enters the code on Deriv GO (see the image).
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The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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Take advantage of Deriv cTrader’s copy trading feature and stand to learn from the trading strategies of seasoned traders. Additionally, explore an enhanced trading landscape on Deriv MT5, now featuring over 1,300 new stocks and ETFs.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
No longer want to receive these emails? Unsubscribe
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+ cTrader, Deriv X, and MT5 — New rollover time
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New rollover time: 21:59:59 GMT
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Starting DD MMM YYYY, we’re changing the rollover time* for cTrader, Deriv X, and MT5 from 23:59:59 GMT to 21:59:59 GMT. This applies to both demo and real accounts.
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This means statements are generated, and swaps are applied earlier in the day than before. No changes to trading hours.
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Note: Rollover time is when one trading period ends and the next trading period begins.
Our previous email (sent on 23 October 2023) about a new rollover time for Deriv MT5 was sent out in error, and the initial rollover time remains unchanged at 23:59:59 GMT.
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We regret any inconvenience caused, and we appreciate your patience and understanding.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Our previous email (sent on 23 October 2023) about a new rollover time for Deriv MT5, Deriv X, and cTrader was sent out in error, and the initial rollover time remains unchanged at 23:59:59 GMT.
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We regret any inconvenience caused, and we appreciate your patience and understanding.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Welcome to Deriv! We’re excited to have you with us.
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Our demo account is your playground, designed to help you unleash your trading potential without the fear of financial risk.
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It comes pre-loaded with 10,000 USD in virtual funds, so you can try trading with various strategies. Don’t worry if you run out of your virtual funds, a simple reset is all it takes to get back in the game.
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Your demo account email:
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[client email address]
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Here’s how you can access your demo account:
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Need help?
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Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Stay in the loop for exciting developments on our products and in the world of trading with Deriv Blog!
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From platform walk-throughs to global market news, Deriv Blog is your go-to source for all things trading. Browse our latest product updates, market insights, and educational articles to enhance your trading skills.
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Whether you're a seasoned trader or just starting out, there are a variety of insightful posts and videos available to choose from for your trading needs and interests.
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Head to our Blog now to discover and stay informed on new trading tips and trends.
Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
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The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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+
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
We're excited to have you with us and can't wait for you to discover all the opportunities that trading Synthetic indices with Deriv has to offer.
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To help you get started, here's your free ebook, How to Trade Synthetic Indices, by veteran trader Vince Stanzione. It's filled with practical tips and techniques that will empower you to enter the world of Synthetic indices trading confidently
Your free ebook comes with a Deriv demo account so that you can practise trading Synthethic indices without risk. You'll have 10,000 USD virtual currency to practise with and you can reset this balance anytime with just a few clicks.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
With the rise in fake social media profiles, we have to be more vigilant online. Remember these best practices to ensure you won't become the next victim of a scam:
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1. Verify the account
+ Deriv has only one official account per social media platform. Always check that the social media profiles you interact with match the ones listed on our website, as well as the linked icons below.
2. Check the account activity
+ Misspelling of the account name, a high following count, and emoji-loaded offers that sound too good to be true are red flags.
+ We never ask for personal or bank details through social media, or do giveaways or promotions. Only trust info posted on our website, official social media accounts and emails ending in @deriv.com.
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3. Report the profile
+ If you come across a fake profile, use the report button on the platform to flag the account as fraudulent. This process will take less than a minute and helps the platform take appropriate action.
+ For Facebook, Instagram and Twitter, tap on the 3 dots on the profile and click Report.
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4. Contact Customer Support
+ After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
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Thank you for helping keep our trading community safe. For more tips, visit our blog.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
With the rise in fake social media profiles, we have to be more vigilant online. Remember these best practices to ensure you won't become the next victim of a scam:
+
+
+
+
+
+
+
+
+
1. Verify the account
+ Deriv has only one official account per social media platform. Always check that the social media profiles you interact with match the ones listed on our website, as well as the linked icons below.
2. Check the account activity
+ Misspelling of the account name, a high following count, and emoji-loaded offers that sound too good to be true are red flags.
+ We never ask for personal or bank details through social media, or do giveaways or promotions. Only trust info posted on our website, official social media accounts and emails ending in @deriv.com.
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+
+
+
+
+
+
+
3. Report the profile
+ If you come across a fake profile, use the report button on the platform to flag the account as fraudulent. This process will take less than a minute and helps the platform take appropriate action.
+ For Facebook, Instagram and Twitter, tap on the 3 dots on the profile and click Report.
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+
+
+
+
+
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4. Contact Customer Support
+ After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
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+
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Thank you for helping keep our trading community safe. For more tips, visit our blog.
WhatsApp has become popular for its strong privacy and encryption features. Unfortunately, scammers have taken advantage of this messaging app and have created several fake profiles and channels to target unsuspecting clients.
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Deriv has only one official WhatsApp account (+356 9957 8341). All confidential matters are handled via live chat with our Customer Support team.
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Watch out for these red flags with accounts claiming to be Deriv:
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Spelling and grammatical errors in the message.
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Calls to click on links or download apps.
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Promises you huge profits and easy money.
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Urgent requests for personal data like your password and bank details.
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How to report a scam on WhatsApp
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Tap on the account's profile and scroll down to the bottom. Click on Report and Block.
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Contact Customer Support
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After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
+
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+
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+
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+
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Thank you for helping keep our trading community safe. For more tips, visit our blog.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Telegram and WhatsApp have become popular for their strong privacy and encryption features. Unfortunately, scammers have taken advantage of these messaging apps and have created several fake profiles and channels to target unsuspecting clients.
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Deriv has only one official Telegram (@derivdotcomofficial) and WhatsApp (+356 9957 8341) account. All confidential matters are handled via live chat with our Customer Support team.
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Watch out for these red flags with accounts claiming to be Deriv:
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Spelling and grammatical errors in the message.
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Calls to click on links or download apps.
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Promises you huge profits and easy money.
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Urgent requests for personal data like your password and bank details.
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How to report a scam on Telegram
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There are 2 ways:
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No To Scam bot
+ @Notoscam is Telegram's official bot to report scams. Start a chat with this bot by tagging the scam account's username, and uploading screenshots of their profile and messages.
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Direct report
+ Tap on the 3 dots in the upper corner of the channel profile and click Report.
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How to report a scam on WhatsApp
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Tap on the account's profile and scroll down to the bottom. Click on Report and Block.
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Contact Customer Support
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After reporting the fake profile, please provide screenshots of their account to our Customer Support team via live chat so we can take additional measures.
+
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+
Thank you for helping keep our trading community safe. For more tips, visit our blog.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pl/5year-row-new.html b/public/email/crowdin/translations/pl/5year-row-new.html
new file mode 100644
index 0000000000000..0f024cc6238aa
--- /dev/null
+++ b/public/email/crowdin/translations/pl/5year-row-new.html
@@ -0,0 +1,40 @@
+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant.
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
+
+
\ No newline at end of file
diff --git "a/public/email/crowdin/translations/pl/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/pl/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
new file mode 100644
index 0000000000000..7aadf3994ddc6
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diff --git "a/public/email/crowdin/translations/pl/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" "b/public/email/crowdin/translations/pl/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx"
new file mode 100644
index 0000000000000..12ad0e78e6a44
Binary files /dev/null and "b/public/email/crowdin/translations/pl/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" differ
diff --git "a/public/email/crowdin/translations/pl/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/pl/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
new file mode 100644
index 0000000000000..18f66a5eb4810
Binary files /dev/null and "b/public/email/crowdin/translations/pl/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" differ
diff --git "a/public/email/crowdin/translations/pl/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/pl/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
new file mode 100644
index 0000000000000..c4ec32af01349
Binary files /dev/null and "b/public/email/crowdin/translations/pl/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" differ
diff --git "a/public/email/crowdin/translations/pl/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/pl/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
new file mode 100644
index 0000000000000..4bbbf0d229204
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diff --git "a/public/email/crowdin/translations/pl/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/pl/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
new file mode 100644
index 0000000000000..6621919e62f9e
Binary files /dev/null and "b/public/email/crowdin/translations/pl/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" differ
diff --git "a/public/email/crowdin/translations/pl/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" "b/public/email/crowdin/translations/pl/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx"
new file mode 100644
index 0000000000000..d26071a23e292
Binary files /dev/null and "b/public/email/crowdin/translations/pl/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" differ
diff --git "a/public/email/crowdin/translations/pl/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx" "b/public/email/crowdin/translations/pl/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx"
new file mode 100644
index 0000000000000..b5c8ccfa644c5
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diff --git "a/public/email/crowdin/translations/pl/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/pl/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
new file mode 100644
index 0000000000000..5e50654ccc558
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diff --git "a/public/email/crowdin/translations/pl/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/pl/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
new file mode 100644
index 0000000000000..d847ec87d6baa
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diff --git "a/public/email/crowdin/translations/pl/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" "b/public/email/crowdin/translations/pl/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx"
new file mode 100644
index 0000000000000..494a4c558274d
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diff --git a/public/email/crowdin/translations/pl/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/pl/Removal of USDT Tether Omni - Reminder email to clients.docx
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index 0000000000000..994ede42f05a3
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diff --git a/public/email/crowdin/translations/pl/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx b/public/email/crowdin/translations/pl/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx
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index 0000000000000..6e6780feca04f
Binary files /dev/null and b/public/email/crowdin/translations/pl/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx differ
diff --git a/public/email/crowdin/translations/pl/[TEMPLATE] Affiliate email - invite to seminar .docx b/public/email/crowdin/translations/pl/[TEMPLATE] Affiliate email - invite to seminar .docx
new file mode 100644
index 0000000000000..08b896779caca
Binary files /dev/null and b/public/email/crowdin/translations/pl/[TEMPLATE] Affiliate email - invite to seminar .docx differ
diff --git a/public/email/crowdin/translations/pl/aff-real-acc-en.html b/public/email/crowdin/translations/pl/aff-real-acc-en.html
new file mode 100644
index 0000000000000..43811c2ac67c3
--- /dev/null
+++ b/public/email/crowdin/translations/pl/aff-real-acc-en.html
@@ -0,0 +1,602 @@
+
+
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+
+
+
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+
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+ Unlock more affiliate benefits with a Deriv real account
+
+
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+
+
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Smoother withdrawals, increased client trust, and more
+
+
+
+
+
+
+
+
+
Hi [Affiliate’s name],
+
+
+
+
+
We have an important announcement regarding your affiliate account. We’re now encouraging all our affiliates to open a Deriv account and verify it.
+
+
+
+
+
By doing so, you will be able to:
+
+
Learn more about Deriv and trading
+
By using the Deriv platform yourself, you can gain a deeper understanding of our products and services, which will help you better promote them to your audience.
+
Make smoother withdrawals
+
Our compliance checks done at the account verification stage will allow your future commissions to be processed as seamlessly as possible.
+
Build trust with your audience
+
When your audience knows you're a real Deriv trader, they're more likely to trust your recommendations.
+
Boost your account's security
+
A verified account increases the protection of your personal and financial information and reduces the risk of unauthorised access to accounts and transactions.
+
+
+
+
+
+
+
+
+
Here's what you need to do:
+
Step 1: Open your real Deriv account
+
+
+
To get started, you'll need to create a free Deriv demo account. If you already have a demo account, log in to that account and continue to create a real Deriv real account.
+
Once you’ve created or logged in to your Deriv demo account, go to Trader's Hub, click the Demo drop-down, then select Real.
+
+
+
+
+
+
+
+
Click the Get button and Choose your account currency and complete all the required information to open a real Deriv account.
+
+
+
+
+
+
Step 2: Verify your account
+
+
After setting up your Deriv real account, we need you will need to verify your account by submitting your proof of identity and proof of address.
+
To verify your identity, upload a photo of any of the following documents:
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Passport
+
Driver’s licence
+
Identity card
+
+
+
+
+
+
+
+
To verify your address, upload a photo of your recent bank statement or utility bill (no more than 12 months old) that clearly shows your name and current address.
+
Examples of utility bills that we accept:
+
+
+
+
+
+
+
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+
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+
+
+
+
+
+
+
+
+
Electricity
+
Water
+
Gas
+
+
+
+
+
+
+
+
+
+
Create a Deriv real account and verify it today to enjoy smoother commission withdrawals and more!
+
+
+
+
+
If you have any questions, please reach out to us via our live chat or contact your Country manager.
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
+
+
+
+
+
+
Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pl/clevertap-ctrader-maintenance-row-en.html b/public/email/crowdin/translations/pl/clevertap-ctrader-maintenance-row-en.html
new file mode 100644
index 0000000000000..66cd9b207fe50
--- /dev/null
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@@ -0,0 +1,452 @@
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+
+ cTrader scheduled maintenance, 4 November at 07:00 GMT
+
+
+
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+
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+
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+
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+
cTrader scheduled system maintenance, 4 November 2023 at 7:00 am to 10:00 am GMT
+
+
+
+
+
+
+
+
+
+
Hi [client name],
+
+
+
+
+
We will be performing maintenance on Saturday, 4th November 2023 at 7:00 am to 10:00 am GMT.
+
+
+
+
+
During this time:
+
+
+
+
+
+
The Deriv cTrader dashboard and trading on Deriv cTrader will be periodically unavailable. Please check your open positions before the maintenance starts and modify them if needed. You won't be able to modify them during the maintenance period.
+
Deposits and withdrawals will be unavailable for your Deriv cTrader account.
+
+
+
+
+
+
Our services will resume as soon as the maintenance is complete.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pl/crowdin-manual.md b/public/email/crowdin/translations/pl/crowdin-manual.md
new file mode 100644
index 0000000000000..c787026c33e80
--- /dev/null
+++ b/public/email/crowdin/translations/pl/crowdin-manual.md
@@ -0,0 +1,68 @@
+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/pl/ctrader-announcement.html b/public/email/crowdin/translations/pl/ctrader-announcement.html
new file mode 100644
index 0000000000000..e3361150d75e8
--- /dev/null
+++ b/public/email/crowdin/translations/pl/ctrader-announcement.html
@@ -0,0 +1,565 @@
+
+
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+ Level up your trading with Deriv cTrader 💪
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
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+
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+
Deriv cTrader for an enhanced trading experience
+
+
+
+
+
+
+
+
+
Hi [name],
+
+
+
+
+
Get ready to try Deriv cTrader, our new CFD trading platform!
+
+
+
+
+
Our advanced multi-asset platform offers rapid trade execution, advanced charts, and customisation for efficient trading.
+
+
+
+
+
Deriv cTrader also offers key features such as:
+
+
+
+
+
+
+
+
+
+
Mobile trading
+
Monitor your trades, access the markets on the go, and seize every opportunity, on both iOS or Android devices.
+
+
+
+
+
+
+
+
Margin impact
+
Know the required margin before making a trade without calculating it yourself.
+
+
+
+
+
+
+
Level II pricing
+
Access the whole market depth, see the best bid and ask prices, and make more informed trading decisions.
+
+
+
+
+
+
+
Advanced trading tools
+
Take advantage of order types, including market, limit, stop, trailing stop orders, and advanced risk management tools.
+
+
+
+
+
+
+
+
+
Don’t just take our word for it! Get a taste of Deriv cTrader's features for yourself.
Deriv cTrader, our new multi-asset CFD trading platform, is now live!
+
+
+
+
+
Enjoy trading various assets such as forex, stocks and indices, cryptocurrencies, commodities, derived indices, and ETFs – all in one place. You can easily diversify your trading portfolio and seize multiple market opportunities.
+
+
+
+
+
Not only that, you can trade cryptocurrencies and our proprietary derived indices 24/7, even on weekends and holidays!
+
+
+
+
+
+
+
+
Why trade on Deriv cTrader
+
+
Institutions and professional traders worldwide use cTrader, making it a trusted and reliable trading platform to execute trades effectively.
+
With Deriv cTrader, you get:
+
+
+
+
+
+
+
+
Mobile trading
+
You can monitor your trades and access markets on the go, whether on iOS or Android devices.
+
+
+
+
+
+
+
+
Margin impact
+
You’ll be aware of the required margins before making a trade.
+
+
+
+
+
+
+
Level II pricing
+
You get complete visibility into the markets, so you can see the best bids and offers and make smarter trading decisions.
+
+
+
+
+
+
+
Advanced trading tools
+
You can use trading tools such as order types (market, limit, stop, and trailing stop orders), and risk management tools.
+
+
+
+
+
+
+
+
+
Try Deriv cTrader today and get the most out of your trading strategies!
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
+
+
+
+
+
After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
+
+
+
+
+
This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
+
+
+
+
+
After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
+
+
+
+
+
We will soon announce the decommission date of Deriv EZ.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pl/deriv-ez-incident.html b/public/email/crowdin/translations/pl/deriv-ez-incident.html
new file mode 100644
index 0000000000000..758d8e836ea04
--- /dev/null
+++ b/public/email/crowdin/translations/pl/deriv-ez-incident.html
@@ -0,0 +1,52 @@
+
We're writing to inform you of an adjustment we'll be making to your Deriv account.
+
+
+
+
+
On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
+
+
+
+
+
We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
+
+
+
+
+
In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
+
+
+
+
+
We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
+
+
+
+
+
What Deriv Trader offers:
+
+
Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
+
50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
+
24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
+
+
+
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
+
+
+
+
+
You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
+
+
+
+
+
If you have any questions, please reach out to us via live chat.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pl/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/pl/derivx_derivez_mt5_updated_margin.html
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+Reminder: Updates to CFD margin requirements
+
CFD margin changes on fully-hedged positions
+
+
+
CFD margin changes on fully-hedged positions
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+
We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
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+
All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
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+
The example below shows how this change will affect your positions:
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+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
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+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
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+ 1 USD
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Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pl/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/pl/derivx_derivez_nonmt5_updated_margin.html
new file mode 100644
index 0000000000000..d3fe924db02a3
--- /dev/null
+++ b/public/email/crowdin/translations/pl/derivx_derivez_nonmt5_updated_margin.html
@@ -0,0 +1,68 @@
+Changes to CFD margin requirements
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+
+
We’re updating our margin requirements
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+
+
+
+
Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
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+
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+
+
The following example shows how the updated margin requirements will work on your positions:
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+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
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+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pl/dormant-5years.html b/public/email/crowdin/translations/pl/dormant-5years.html
new file mode 100644
index 0000000000000..e915639574477
--- /dev/null
+++ b/public/email/crowdin/translations/pl/dormant-5years.html
@@ -0,0 +1,35 @@
+
+
+
30 days to take action on your account
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+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
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If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
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+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
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Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How to use Deriv P2P
+
+
Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
+
Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
+
Send or receive payment Finalise payment with the other party involved in your transaction.
+
Complete the transaction Every order must be completed and confirmed within one hour.
+
Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
+
+
+
+
+
+
+
Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How it works
+
Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
+
With Deriv P2P, you enjoy the following:
+
+
Transactions completed within minutes
+
In-app chat to communicate with fellow traders
+
Zero commission fees
+
Extra security with escrow
+
Flexible payment methods
+
+
+
+
+
+
+
Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
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+
+
+
+
Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
+
+
+
+
+
So what is dynamic leverage?
+
+
+
+
+
Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
+
+
+
+
+
For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
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+
+
+
+
Dynamic tiers
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+
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+
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Here are the dynamic tiers available to you:
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This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
+
+
+
+
+
Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
+
+
+
+
+
Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
+
+
+
+
+
We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
+
+
+
+
+
+
+
+
+
1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
+
+
+
+
+
+
+
+
2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
+
+
+
+
+
+
+
+
3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
+
+
+
+
+
+
+
+
4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
+
+
+
+
+
+
+
+
+
+
When in doubt, check with us
+
+
+
+
+
If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Pobierz swój eBook Forex i ćwicz inwestowanie z kontem demo Deriv!
+
+
+
+
+
+
+
+
+
Cześć, [Imię klienta],
+
+
+
+
+
Rozpocznij swoją podróż po świecie inwestowania, uzyskując dostęp do fantastycznego ebooka „Jak inwestować na rynku Forex”, napisanego przez jednego z najbardziej doświadczonych inwestorów w branży, Vince'a Stanzione!
+
+
+
+
+
Dowiedz się wszystkiego, co musisz wiedzieć o inwestowaniu na rynku Forex: poznaj podstawowe pojęcia, różne rodzaje dostępnych par walutowych i strategie zarządzania ryzykiem.
A co najlepsze w tym wszystkim: Skorzystaj z tej wiedzy i ćwicz inwestowanie z darmowym kontem demo Deriv, które jest już zasilone 10 000 USD wirtualnych środków!
Ta wiadomość stanowi wiadomość marketingową skierowaną do klientów indywidualnych i profesjonalnych i została stworzona przez Deriv Investments (Europe) Limited z siedzibą pod adresem: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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+
+
+
+
Firma Deriv Investments (Europe) Limited podlega licencji i regulacjom Urzędu ds. Usług Finansowych na Malcie: Malta Financial Services Authority, który zezwolił jej na oferowanie produktów inwestycyjnych na terenie Unii Europejskiej na mocy ustawy o usługach inwestycyjnych: Investment Services Act.
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+
+
+
+
Firma Deriv Investments (Europe) Limited jest upoważniona do inwestowania na własny rachunek i jest zarówno producentem i dystrybutorem swoich produktów.
+
+
+
+
+
Produkty oferowane przez Deriv Investments (Europe) Limited, w tym kontrakty CFD, są klasyfikowane jako „produkty złożone” i mogą nie być odpowiednie dla klientów detalicznych. Kontrakty CFD są złożonymi instrumentami i wiążą się z wysokim ryzykiem szybkiej utraty pieniędzy z powodu dźwigni finansowej. 73% rachunków inwestorów detalicznych traci pieniądze podczas handlu kontraktami CFD u tego dostawcy. Należy zastanowić się, czy rozumiesz, jak działają kontrakty CFD i czy możesz sobie pozwolić na podjęcie wysokiego ryzyka utraty pieniędzy.
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+
+
+
+
Produkty mogą podlegać zmianom kursów walutowych. Jeśli zainwestujesz w ten produkt, możesz stracić część lub całość zainwestowanych pieniędzy. Wartość Twojej inwestycji może zarówno zmaleć, jak i wzrosnąć.
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+
+
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+
Deriv Investments (Europe) Limited nie oferuje porad inwestycyjnych.
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+
+
+
Nigdy nie udostępniamy naszych list e-mailowych ani innych danych stronom trzecim. Aby dowiedzieć się więcej o tym, jak chronimy Twoje dane osobowe i finansowe, przeczytaj naszą politykę bezpieczeństwa i prywatności.
You can now potentially earn more commissions from CFDs
+
+
+
+
+
+
+
+
+
Hello partner,
+
+
+
+
+
We are happy to announce that we are expanding the IB commission offerings on Deriv MT5, and Deriv X accounts to include more instruments, as shown below:
+
+
+
+
+
+
+
+
+
MT5 Derived & Deriv X
+
DEX 600/900/1500 UP Indices
+
DEX 600/900/1500 DOWN Indices
+
+
+
+
+
+
+
MT5 Derived & MT5 Swap Free
+
Range Break Indices
+
+
+
+
+
+
+
MT5 Financial & MT5 Swap Free
+
ETFs
+
+
+
+
+
+
+
MT5 Financial
+
Forex Micro pairs
+
+
+
+
+
+
+
MT5 Derived
+
Basket Indices
+
+
+
+
+
+
+
+
+
The above has been implemented since Tuesday, October 31, 2023.
+
+
+
+
+
The IB Commission scheme will soon be updated on our Partners Page.
+
+
+
+
+
If you have any questions, please reach out to us via our live chat or contact your Country manager.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
+
+
+
+
+
Your continued support and understanding is much appreciated.
Join the Deriv team at the iFX EXPO Dubai from the 16th to the 18th of January, and explore the range of products, platforms and services available for your clients. During this event, you will also have the opportunity to learn more about Deriv Prime - the institutional arm of the group which offers exclusive liquidity solutions. A unique opportunity for networking and business growth!
+
+
+
+
+
Explore the forefront of innovation, discover how Deriv is transforming the online trading landscape and how you can be part of it.
+ Meet Deriv at booth number #44!
+
+
+
+
+
Event name: iFX EXPO Dubai
+
Dates: 16-18 January 2024
+
Venue: Dubai World Trade Centre, Za’abeel Hall 6, Dubai, UAE
+
Booth: Deriv - #44
+
+
+
+
+
To learn more about iFX EXPO 2024, visit their official website or contact your Country Manager for more information.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pl/mt5-negative-balance-compensated.html b/public/email/crowdin/translations/pl/mt5-negative-balance-compensated.html
new file mode 100644
index 0000000000000..ce6f97ca993bf
--- /dev/null
+++ b/public/email/crowdin/translations/pl/mt5-negative-balance-compensated.html
@@ -0,0 +1,58 @@
+
We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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+
+
+
+
As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
+
+
+
+
+
+
+
Previous balance:
+
xyz
+
+
+
+
New balance:
+
0
+
+
+
+
+
+
+
+
Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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+
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+
+
We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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+
Share the news with your clients and tap into potentially more commissions today!
+
+
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+
+
If you have any questions, kindly reach out to your Country Manager for assistance.
Never miss a trade with the mobile-friendly MT5 webtrader
+
+
+
+
+
Hello trader,
+
+
+
+
+
The new mobile-friendly MT5 webtrader on Deriv allows you to trade seamlessly on your browser. So why limit yourself to just the MT5 app?
+
+
+
+
+
With the MT5 webtrader, you get the functionality and ease of trading just like on the MT5 app, without the need for a download! What’s more, it is compatible with all mobile web browsers, so you can take your trades with you anywhere.
+
+
+
+
+
+
All you have to do is log in to your Deriv account on your mobile browser.
+
Step 1
+
Go to Trader's Hub, and select the CFDs tab.
+
+
+
Step 2
+
Hit Open to select the MT5 account.
+
+
+
Step 3
+
Choose MetaTrader 5 web to access the platform.
+
+
+
Note: You don't need to create a new Deriv MT5 account.
+
+
+
+
+
+
Check out our new mobile MT5 webtrader now and don’t miss out on any market opportunity!
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Never miss a trade with the mobile-friendly MT5 webtrader
+
+
+
+
+
Hello trader,
+
+
+
+
+
The new mobile-friendly MT5 webtrader on Deriv allows you to trade seamlessly on your browser. So why limit yourself to just the MT5 app?
+
+
+
+
+
With the MT5 webtrader, you get the functionality and ease of trading just like on the MT5 app, without the need for a download! What’s more, it is compatible with all mobile web browsers, so you can take your trades with you anywhere.
+
+
+
+
+
+
All you have to do is log in to your Deriv account on your mobile browser, go to Trader's Hub and the CFDs tab, hit Open to select the MT5 account, and select MetaTrader 5 web to access the platform immediately on your browser. You don’t need to create a new Deriv MT5 account.
+
Step 1
+
+
+
Step 2
+
+
+
Step 3
+
+
+
Step 4
+
+
+
+
+
+
+
+
Check out our new mobile MT5 webtrader now and don’t miss out on any market opportunity!
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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+
Hi [client name],
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+
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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+
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+
+
+
+
We made several app changes for a better user experience as part of production usability improvements.
+
You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
+
+
To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
+
+
We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
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To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
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+ Deriv will be at Booth no: 10 at the i-FX Expo International Cyprus 2023. Come visit us!
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What’s new at Deriv
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Hi [Client's name],
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We’re always looking for innovative ways to help you optimise and diversify your trading portfolio. This month, we’re excited to announce the launch of new products, an additional currency to fund your Deriv account with, and updates to our offerings.
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New synthetic indices to elevate your CFD trading game
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DEX indices simulate real-world market behaviour with frequent small price shifts and occasional major spikes or drops, based on the index. Drift switch indices (DSI) simulate real-world market trends, with asset prices moving through three phases: upwards, downwards, or sideways, based on the index.
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DEX and DSI indices are currently available for CFD trading on Deriv MT5 and Deriv X platforms.
TRC20 USDT or tUSDT — Tether (USDT) on the TRON network is now available on Deriv Cashier for you to deposit and withdraw funds to and from your Deriv account.
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+ Deriv will be at Booth no: 10 at the i-FX Expo International Cyprus 2023. Come visit us!
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What’s new at Deriv
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Hi [Client's name],
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We’re always looking for innovative ways to help you optimise and diversify your trading portfolio. This month, we’re excited to announce the launch of new products, an additional currency to fund your Deriv account with, and updates to our offerings.
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New synthetic indices to elevate your CFD trading game
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DEX indices simulate real-world market behaviour with frequent small price shifts and occasional major spikes or drops, based on the index. Drift switch indices (DSI) simulate real-world market trends, with asset prices moving through three phases: upwards, downwards, or sideways, based on the index.
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DEX and DSI indices are currently available for CFD trading on Deriv MT5 and Deriv X platforms.
TRC20 USDT or tUSDT — Tether (USDT) on the TRON network is now available on Deriv Cashier for you to deposit and withdraw funds to and from your Deriv account.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
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Your referred client enters the code on Deriv GO (see the image).
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The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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Take advantage of Deriv cTrader’s copy trading feature and stand to learn from the trading strategies of seasoned traders. Additionally, explore an enhanced trading landscape on Deriv MT5, now featuring over 1,300 new stocks and ETFs.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
No longer want to receive these emails? Unsubscribe
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+ cTrader, Deriv X, and MT5 — New rollover time
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New rollover time: 21:59:59 GMT
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Starting DD MMM YYYY, we’re changing the rollover time* for cTrader, Deriv X, and MT5 from 23:59:59 GMT to 21:59:59 GMT. This applies to both demo and real accounts.
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This means statements are generated, and swaps are applied earlier in the day than before. No changes to trading hours.
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Note: Rollover time is when one trading period ends and the next trading period begins.
Our previous email (sent on 23 October 2023) about a new rollover time for Deriv MT5 was sent out in error, and the initial rollover time remains unchanged at 23:59:59 GMT.
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We regret any inconvenience caused, and we appreciate your patience and understanding.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Our previous email (sent on 23 October 2023) about a new rollover time for Deriv MT5, Deriv X, and cTrader was sent out in error, and the initial rollover time remains unchanged at 23:59:59 GMT.
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We regret any inconvenience caused, and we appreciate your patience and understanding.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Welcome to Deriv! We’re excited to have you with us.
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Our demo account is your playground, designed to help you unleash your trading potential without the fear of financial risk.
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It comes pre-loaded with 10,000 USD in virtual funds, so you can try trading with various strategies. Don’t worry if you run out of your virtual funds, a simple reset is all it takes to get back in the game.
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Your demo account email:
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[client email address]
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Here’s how you can access your demo account:
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Need help?
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Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Stay in the loop for exciting developments on our products and in the world of trading with Deriv Blog!
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From platform walk-throughs to global market news, Deriv Blog is your go-to source for all things trading. Browse our latest product updates, market insights, and educational articles to enhance your trading skills.
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Whether you're a seasoned trader or just starting out, there are a variety of insightful posts and videos available to choose from for your trading needs and interests.
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Head to our Blog now to discover and stay informed on new trading tips and trends.
Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
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The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
We're excited to have you with us and can't wait for you to discover all the opportunities that trading Synthetic indices with Deriv has to offer.
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To help you get started, here's your free ebook, How to Trade Synthetic Indices, by veteran trader Vince Stanzione. It's filled with practical tips and techniques that will empower you to enter the world of Synthetic indices trading confidently
Your free ebook comes with a Deriv demo account so that you can practise trading Synthethic indices without risk. You'll have 10,000 USD virtual currency to practise with and you can reset this balance anytime with just a few clicks.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Com o aumento de perfis falsos nas redes sociais, é importante estar mais atento quando se está online. Lembre-se destas boas práticas para garantir que não será a próxima vítima de um esquema de fraude:
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1. Verifique a conta
+ A Deriv só dispõe de uma conta oficial em cada plataforma de redes sociais. Certifique-se sempre de que os perfis das redes sociais com que interage correspondem aos que constam no nosso site, incluindo os ícones de ligação abaixo.
2. Verifique a atividade da conta
+ Nome da conta incorreto, número elevado de pessoas "a seguir" e ofertas repletas de emojis que parecem demasiado boas para serem verdade representam sinais de alerta.
+ Não solicitamos dados pessoais ou bancários através das redes sociais, nem realizamos giveaways ou promoções. Confie apenas nas informações publicadas no nosso site, nas contas oficiais das redes sociais e nos e-mails que terminam em @deriv.com.
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3. Denuncie um perfil falso
+ Se identificar um perfil falso, utilize o botão "Denunciar" na plataforma para sinalizar a conta como fraudulenta. Este processo demora menos de um minuto e ajuda a plataforma a tomar as medidas adequadas.
+ Para o Facebook, Instagram e Twitter, toque nos 3 pontos do perfil e clique em Denunciar.
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4. Contacte o nosso serviço de Apoio ao Cliente
+ Uma vez denunciado o perfil falso, contacte-nos através do live chat para podermos tomar medidas adicionais.
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Obrigado por ajudar a manter a nossa comunidade de negociação segura. Para mais dicas, visite o nosso blogue.
Este e-mail é um e-mail de marketing destinado a clientes não profissionais e profissionais, emitido pela Deriv Investments (Europe) Limited com o endereço registado: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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+
+
+
A Deriv Investments (Europe) Limited tem licença em Malta e é regulada pela Autoridade de Serviços Financeiros de Malta ao abrigo da Lei de Serviços de Investimento, para prestar serviços de investimento na União Europeia.
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A Deriv Investments (Europe) Limited está autorizada a negociar por conta própria e é tanto o fabricante como o distribuidor dos seus produtos.
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+
+
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Os produtos oferecidos pela Deriv Investments (Europe) Limited, incluindo CFDs, são classificados como "produtos complexos" e podem não ser adequados para clientes não profissionais.
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+
+
+
+
Os CFDs são instrumentos complexos com um elevado risco de perda rápida de dinheiro devido à alavancagem. 71% das contas de investidores não profissionais perdem dinheiro quando negoceiam CFDs com este fornecedor. Deve ponderar se compreende o modo de funcionamento dos CFDs e se pode arriscar-se a perder o seu dinheiro.
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Certifique-se de que lê os nossos Termos e condições, Aviso de Divulgação de Risco e Negociação Segura e Responsável para compreender plenamente os riscos envolvidos antes de utilizar os nossos serviços. Por favor, observe que as informações contidas neste site não constituem conselhos de investimento.
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Nunca iremos partilhar as nossas listagens de e-mails e outros dados com terceiros. Para saber mais sobre como protegemos as suas informações pessoais e financeiras, leia a nossa Política de Segurança e Privacidade.
Com o aumento de perfis falsos nas redes sociais, é importante estar mais atento quando se está online. Lembre-se destas boas práticas para garantir que não será a próxima vítima de um esquema de fraude:
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1. Verifique a conta
+ A Deriv só dispõe de uma conta oficial em cada plataforma de redes sociais. Certifique-se sempre de que os perfis das redes sociais com que interage correspondem aos que constam no nosso site, incluindo os ícones de ligação abaixo.
2. Verifique a atividade da conta
+ Nome da conta incorreto, número elevado de pessoas "a seguir" e ofertas repletas de emojis que parecem demasiado boas para serem verdade representam sinais de alerta.
+ Não solicitamos dados pessoais ou bancários através das redes sociais, nem realizamos giveaways ou promoções. Confie apenas nas informações publicadas no nosso site, nas contas oficiais das redes sociais e nos e-mails que terminam em @deriv.com.
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3. Denuncie um perfil falso
+ Se identificar um perfil falso, utilize o botão "Denunciar" na plataforma para sinalizar a conta como fraudulenta. Este processo demora menos de um minuto e ajuda a plataforma a tomar as medidas adequadas.
+ Para o Facebook, Instagram e Twitter, toque nos 3 pontos do perfil e clique em Denunciar.
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4. Contacte o nosso serviço de Apoio ao Cliente
+ Uma vez denunciado o perfil falso, contacte-nos através do live chat para podermos tomar medidas adicionais.
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Obrigado por ajudar a manter a nossa comunidade de negociação segura. Para mais dicas, visite o nosso blogue.
Identificar e denunciar esquemas de fraude no WhatsApp
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Olá [Client's name],
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O WhatsApp popularizou-se devido às suas funcionalidades avançadas de privacidade e encriptação. Infelizmente, os burlões aproveitaram-se desta aplicação de comunicação e criaram diversos perfis e canais falsos visando atacar clientes desprevenidos.
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A Deriv tem apenas uma conta oficial no WhatsApp (+356 9957 8341). Todos os assuntos confidenciais são tratados via live chat com a nossa equipa de Apoio ao Cliente.
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Tenha atenção a estes sinais de alerta de contas que afirmam ser a Deriv:
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Erros ortográficos e gramaticais na mensagem.
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Convites para clicar em links ou transferir aplicações.
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Promessas de lucros avultados e dinheiro fácil.
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Pedidos urgentes de dados pessoais, nomeadamente a palavra-passe e os dados bancários.
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Como denunciar uma tentativa de fraude no WhatsApp
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Toque no perfil da conta e desça até ao fim da página. Clique em Denunciar e bloquear.
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+
+
+
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+
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Contacte o nosso serviço de Apoio ao Cliente
+
Uma vez denunciado o perfil falso, por favor, envie capturas de ecrã da conta em questão à nossa equipa de Apoio ao Cliente via live chat para podermos tomar medidas adicionais.
+
+
+
+
+
+
+
+
+
Obrigado por ajudar a manter a nossa comunidade de negociação segura. Para mais dicas, visite o nosso blogue.
Este e-mail é um e-mail de marketing destinado a clientes não profissionais e profissionais, emitido pela Deriv Investments (Europe) Limited com o endereço registado: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
A Deriv Investments (Europe) Limited tem licença em Malta e é regulada pela Autoridade de Serviços Financeiros de Malta ao abrigo da Lei de Serviços de Investimento, para prestar serviços de investimento na União Europeia.
+
+
+
+
+
A Deriv Investments (Europe) Limited está autorizada a negociar por conta própria e é tanto o fabricante como o distribuidor dos seus produtos.
+
+
+
+
+
Os produtos oferecidos pela Deriv Investments (Europe) Limited, incluindo CFDs, são classificados como "produtos complexos" e podem não ser adequados para clientes não profissionais.
+
+
+
+
+
Os CFDs são instrumentos complexos com um elevado risco de perda rápida de dinheiro devido à alavancagem. 71% das contas de investidores não profissionais perdem dinheiro quando negoceiam CFDs com este fornecedor. Deve ponderar se compreende o modo de funcionamento dos CFDs e se pode arriscar-se a perder o seu dinheiro.
+
+
+
+
+
Certifique-se de que lê os nossos Termos e condições, Aviso de Divulgação de Risco e Negociação Segura e Responsável para compreender plenamente os riscos envolvidos antes de utilizar os nossos serviços. Por favor, observe que as informações contidas neste site não constituem conselhos de investimento.
+
+
+
+
+
Nunca iremos partilhar as nossas listagens de e-mails e outros dados com terceiros. Para saber mais sobre como protegemos as suas informações pessoais e financeiras, leia a nossa Política de Segurança e Privacidade.
Identificar e denunciar esquemas de fraude em mensagens
+
+
+
+
+
+
+
+
+
Olá [Client's name],
+
+
+
+
+
O Telegram e o WhatsApp popularizaram-se em virtude das suas funcionalidades avançadas de privacidade e encriptação. Infelizmente, os burlões aproveitaram-se destas aplicações de comunicação e criaram diversos perfis e canais falsos visando atacar clientes desprevenidos.
+
+
+
+
+
A Deriv tem apenas uma conta oficial no Telegram (@derivdotcomofficial) e no WhatsApp (+356 9957 8341). Todos os assuntos confidenciais são tratados via live chat com a nossa equipa de Apoio ao Cliente.
+
+
+
+
+
Esteja atento a estes sinais de alerta com contas que afirmam ser da Deriv:
+
+
+
+
+
+
+
+
+
+
Erros ortográficos e gramaticais na mensagem.
+
Convites para clicar em links ou transferir aplicações.
+
Promessas de lucros avultados e dinheiro fácil.
+
Pedidos urgentes de dados pessoais, nomeadamente a palavra-passe e os dados bancários.
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+
+
+
+
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+
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Como denunciar uma tentativa de fraude no Telegram
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Existem 2 formas:
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No To Scam bot
+ @Notoscam é o bot oficial do Telegram para denunciar esquemas de fraude. Inicie uma conversa com o bot, identifique o nome de utilizador da conta fraudulenta e envie capturas de ecrã do perfil e das mensagens da conta em questão.
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Denuncia direta
+ Toque nos 3 pontos que se encontram no canto superior do perfil do canal e clique em Denunciar.
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+
Como denunciar uma tentativa de fraude no WhatsApp
+
Toque no perfil da conta e desça até ao fim da página. Clique em Denunciar e bloquear.
+
+
+
+
+
+
+
+
+
+
Contacte o nosso serviço de Apoio ao Cliente
+
Uma vez denunciado o perfil falso, por favor, envie capturas de ecrã da conta em questão à nossa equipa de Apoio ao Cliente via live chat para podermos tomar medidas adicionais.
+
+
+
+
+
+
+
+
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Obrigado por ajudar a manter a nossa comunidade de negociação segura. Para mais dicas, visite o nosso blogue.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
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If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant
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+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
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+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
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+
Don’t forget: Log in to your account and place a trade within 30 days.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union
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+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
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+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pt/5year-row-new.html b/public/email/crowdin/translations/pt/5year-row-new.html
new file mode 100644
index 0000000000000..0f024cc6238aa
--- /dev/null
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30 days to take action on your account
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Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant.
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
+
+
\ No newline at end of file
diff --git "a/public/email/crowdin/translations/pt/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/pt/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
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diff --git "a/public/email/crowdin/translations/pt/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" "b/public/email/crowdin/translations/pt/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx"
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diff --git "a/public/email/crowdin/translations/pt/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/pt/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
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diff --git "a/public/email/crowdin/translations/pt/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/pt/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
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diff --git "a/public/email/crowdin/translations/pt/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/pt/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
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diff --git "a/public/email/crowdin/translations/pt/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/pt/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
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diff --git "a/public/email/crowdin/translations/pt/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" "b/public/email/crowdin/translations/pt/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx"
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diff --git "a/public/email/crowdin/translations/pt/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx" "b/public/email/crowdin/translations/pt/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx"
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diff --git "a/public/email/crowdin/translations/pt/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/pt/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
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diff --git "a/public/email/crowdin/translations/pt/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/pt/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
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diff --git a/public/email/crowdin/translations/pt/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/pt/Removal of USDT Tether Omni - Reminder email to clients.docx
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diff --git a/public/email/crowdin/translations/pt/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx b/public/email/crowdin/translations/pt/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx
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diff --git a/public/email/crowdin/translations/pt/aff-real-acc-en.html b/public/email/crowdin/translations/pt/aff-real-acc-en.html
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+ Desbloqueie benefícios adicionais para afiliados com uma conta real na Deriv
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Levantamentos simplificados, confiança dos clientes reforçada e muito mais
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Olá [Affiliate’s name],
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Temos um comunicado importante a partilhar a respeito da sua conta de afiliado. Estamos a incentivar todos os nossos afiliados a abrir uma conta Deriv e a proceder à respetiva validação.
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+
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+
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Ao fazê-lo, vai poder:
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+
Saber mais sobre a Deriv e sobre negociações
+
Ao utilizar pessoalmente a plataforma Deriv, terá a oportunidade de aprofundar os seus conhecimentos sobre os nossos produtos e serviços, o que o vai ajudar a promovê-los eficazmente junto do seu público.
+
Efetuar levantamentos com mais facilidade
+
As verificações de conformidade realizadas durante a fase de validação da sua conta permitem que o processamento das suas comissões futuras seja o mais simples possível.
+
Conquistar a confiança do seu público
+
Quando o seu público tem a certeza de que é um trader autêntico da Deriv, a probabilidade de confiarem nas suas recomendações aumenta.
+
Reforçar a segurança da sua conta
+
Uma conta verificada reforça a segurança das suas informações pessoais e financeiras, minimizando o risco de acesso não autorizado a contas e transações.
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Veja o que precisa de fazer:
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1º Passo: Abrir uma conta real na Deriv
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+
+
Para começar, é necessário criar uma conta demo gratuita na Deriv. Se já tiver uma conta demo, inicie sessão nessa conta e continue para criar uma conta real.
+
Após criar ou iniciar sessão na sua conta demo na Deriv, vá para o Trader's Hub, clique no menu suspenso Demo e selecione Real.
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Clique no botão Criar, Escolha a moeda da sua conta e preencha todos os dados necessários para abrir uma conta real na Deriv.
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2º Passo: Validar a sua conta
+
+
Após criar a conta real, é necessário validar a conta submetendo um comprovativo de identidade e um comprovativo de morada.
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Para validar a sua identidade, carregue uma fotografia de um dos seguintes documentos:
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Passaporte
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Carta de condução
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Documento de identidade
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Para validar o seu endereço, carregue uma fotografia do seu extrato bancário mais recente ou de uma fatura de serviços públicos (emitida há menos de 12 meses) que mostre nitidamente o seu nome e endereço atual.
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Exemplos de faturas de serviços públicos aceites:
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Eletricidade
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Água
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Gás
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Crie uma conta real na Deriv e conclua a validação ainda hoje para aproveitar levantamentos de comissões simplificados e muito mais!
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Em caso de dúvidas, contacte-nos através do nosso live chat ou o gestor do seu país.
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
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Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
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+++ b/public/email/crowdin/translations/pt/clevertap-ctrader-maintenance-row-en.html
@@ -0,0 +1,452 @@
+
+
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+ Manutenção programada da cTrader, 4 de novembro às 07:00 GMT
+
+
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Manutenção programada do sistema cTrader, 4 de novembro de 2023, das 7:00 às 10:00 GMT
+
+
+
+
+
+
+
+
+
+
Olá [client name],
+
+
+
+
+
Vamos realizar uma operação de manutenção no sábado, 4 de novembro de 2023, das 7:00 às 10:00 GMT.
+
+
+
+
+
Durante este período:
+
+
+
+
+
+
Não será possível negociar na Deriv cTrader e o painel de controlo estará temporariamente indisponível. Por favor, verifique as suas posições abertas antes da manutenção iniciar e modifique-as se necessário. Não será possível alterá-las durante o período de manutenção.
+
Os depósitos e levantamentos não estarão disponíveis na sua conta Deriv cTrader.
+
+
+
+
+
+
Os nossos serviços serão retomados logo que a manutenção estiver concluída.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pt/crowdin-manual.md b/public/email/crowdin/translations/pt/crowdin-manual.md
new file mode 100644
index 0000000000000..c787026c33e80
--- /dev/null
+++ b/public/email/crowdin/translations/pt/crowdin-manual.md
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+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/pt/ctrader-announcement.html b/public/email/crowdin/translations/pt/ctrader-announcement.html
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index 0000000000000..680a169d61899
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+ Eleve o seu nível de negociação com a Deriv cTrader 💪
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+
Deriv cTrader para uma experiência de negociação otimizada
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+
+
+
+
+
+
+
+
Olá [name],
+
+
+
+
+
Prepare-se para explorar a Deriv cTrader, a nova plataforma de negociação de CFDs da Deriv!
+
+
+
+
+
A nossa plataforma multiativos avançada disponibiliza uma execução rápida de negociações, gráficos avançados e personalização para uma negociação eficiente.
+
+
+
+
+
A Deriv cTrader também oferece funcionalidades-chave, por exemplo:
+
+
+
+
+
+
+
+
+
+
Negociação móvel
+
Monitorize as suas negociações, aceda aos mercados em qualquer lugar e agarre todas as oportunidades, tanto em dispositivos iOS como Android.
+
+
+
+
+
+
+
+
Impacto na margem
+
Saiba a margem necessária antes de negociar sem a necessidade de a calcular pessoalmente.
+
+
+
+
+
+
+
Profundidade de Mercado
+
Aceda à profundidade total de mercado, verifique os melhores preços de compra e venda e tome decisões de negociação mais informadas.
+
+
+
+
+
+
+
Ferramentas avançadas de negociação
+
Beneficie de tipos de ordens, incluindo ordens de mercado, de limite, de stop, de trailing stop e ferramentas avançadas de gestão de risco.
+
+
+
+
+
+
+
+
+
Não acredite apenas na nossa palavra! Veja por si próprio as funcionalidades da Deriv cTrader.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pt/ctrader-explanatory.html b/public/email/crowdin/translations/pt/ctrader-explanatory.html
new file mode 100644
index 0000000000000..4143d0e062027
--- /dev/null
+++ b/public/email/crowdin/translations/pt/ctrader-explanatory.html
@@ -0,0 +1,574 @@
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+ Deriv cTrader - a plataforma de negociação que faz a diferença 🤯
+
+
+
+
+
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+
Eleve o seu nível de negociação com a Deriv cTrader
+
+
+
+
+
+
+
+
+
Olá [name],
+
+
+
+
+
A Deriv cTrader, a nova plataforma multiativos de negociação de CFDs da Deriv, já está disponível!
+
+
+
+
+
Desfrute da negociação de vários ativos, como forex, ações e índices, criptomoedas, matérias-primas, índices derivados e ETFs – tudo num só lugar. Pode facilmente diversificar o seu portfólio de negociação e tirar partido de múltiplas oportunidades de mercado.
+
+
+
+
+
Além disso, pode negociar criptomoedas e os nossos índices derivados exclusivos 24/7, mesmo aos fins de semana e feriados!
+
+
+
+
+
+
+
+
Porque negociar na Deriv cTrader
+
+
A cTrader é utilizada por instituições e traders profissionais em todo o mundo, o que a torna uma plataforma de negociação fiável e segura para executar negociações eficazmente.
+
Com a Deriv cTrader, dispõe de:
+
+
+
+
+
+
+
+
Negociação móvel
+
Pode monitorizar as suas negociações e aceder aos mercados em qualquer lugar, seja em dispositivos iOS ou Android.
+
+
+
+
+
+
+
+
Impacto na margem
+
Terá conhecimento das margens necessárias antes de efetuar uma negociação.
+
+
+
+
+
+
+
Profundidade de Mercado
+
Tem uma visibilidade total dos mercados, pelo que pode verificar as melhores ofertas de compra e venda e tomar decisões de negociação mais informadas.
+
+
+
+
+
+
+
Ferramentas avançadas de negociação
+
Pode utilizar ferramentas de negociação, como tipos de ordens (mercado, limite, stop e trailing stop) e ferramentas de gestão de risco.
+
+
+
+
+
+
+
+
+
Experimente a Deriv cTrader ainda hoje e tire o máximo partido das suas estratégias de negociação!
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
+
+
+
+
+
After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
+
+
+
+
+
This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
+
+
+
+
+
After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
+
+
+
+
+
We will soon announce the decommission date of Deriv EZ.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pt/deriv-ez-incident.html b/public/email/crowdin/translations/pt/deriv-ez-incident.html
new file mode 100644
index 0000000000000..758d8e836ea04
--- /dev/null
+++ b/public/email/crowdin/translations/pt/deriv-ez-incident.html
@@ -0,0 +1,52 @@
+
We're writing to inform you of an adjustment we'll be making to your Deriv account.
+
+
+
+
+
On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
+
+
+
+
+
We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
+
+
+
+
+
In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
+
+
+
+
+
We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
+
+
+
+
+
What Deriv Trader offers:
+
+
Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
+
50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
+
24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
+
+
+
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
+
+
+
+
+
You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
+
+
+
+
+
If you have any questions, please reach out to us via live chat.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pt/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/pt/derivx_derivez_mt5_updated_margin.html
new file mode 100644
index 0000000000000..355b50dcd9838
--- /dev/null
+++ b/public/email/crowdin/translations/pt/derivx_derivez_mt5_updated_margin.html
@@ -0,0 +1,74 @@
+Reminder: Updates to CFD margin requirements
+
CFD margin changes on fully-hedged positions
+
+
+
CFD margin changes on fully-hedged positions
+
+
+
+
+
We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
+
+
+
+
+
All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
+
+
+
+
+
The example below shows how this change will affect your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pt/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/pt/derivx_derivez_nonmt5_updated_margin.html
new file mode 100644
index 0000000000000..d3fe924db02a3
--- /dev/null
+++ b/public/email/crowdin/translations/pt/derivx_derivez_nonmt5_updated_margin.html
@@ -0,0 +1,68 @@
+Changes to CFD margin requirements
+
+
+
We’re updating our margin requirements
+
+
+
+
+
Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
+
+
+
+
+
The following example shows how the updated margin requirements will work on your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pt/dormant-5years.html b/public/email/crowdin/translations/pt/dormant-5years.html
new file mode 100644
index 0000000000000..e915639574477
--- /dev/null
+++ b/public/email/crowdin/translations/pt/dormant-5years.html
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+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
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+
+
How to use Deriv P2P
+
+
Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
+
Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
+
Send or receive payment Finalise payment with the other party involved in your transaction.
+
Complete the transaction Every order must be completed and confirmed within one hour.
+
Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
+
+
+
+
+
+
+
Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How it works
+
Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
+
With Deriv P2P, you enjoy the following:
+
+
Transactions completed within minutes
+
In-app chat to communicate with fellow traders
+
Zero commission fees
+
Extra security with escrow
+
Flexible payment methods
+
+
+
+
+
+
+
Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
+
+
+
+
+
Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
+
+
+
+
+
So what is dynamic leverage?
+
+
+
+
+
Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
+
+
+
+
+
For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
+
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+
Dynamic tiers
+
+
+
+
+
Here are the dynamic tiers available to you:
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This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
+
+
+
+
+
Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
+
+
+
+
+
Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
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+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
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+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
+
+
+
+
+
We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
O envio diário de centenas de e-mails torna cada vez mais difícil distinguir entre e-mails reais e tentativas de phishing. Basta um clique errado para expor os seus dados pessoais a burlões. Verifique sempre:
+
+
+
+
+
+
+
+
+
1. O remetente
+ Os emails oficiais da Deriv utilizam endereços de e-mail que terminam em @deriv.com. Procure diferenças pequenas que possam indicar falsificação de identidade. Seguem-se alguns exemplos:
+
+
+
+
+
+
+
+
2. A ortografia
+ Temos equipas de redação dedicadas às nossas comunicações. Se detetar erros ortográficos ou gramaticais óbvios, é muito provável que se trate de um e-mail de phishing.
+
+
+
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3. As ligações e os anexos
+ Passar o ponteiro do rato por cima dos links é uma forma de ver para onde levam. Os URLs que começam por https:// são websites seguros e encriptados, enquanto os URLs que começam por http não são. Ao clicar em ligações e anexos maliciosos, pode descarregar vírus para o seu dispositivo e expor os seus dados a burlões.
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4. Pedidos urgentes
+ Estes vigaristas criam situações de urgência para o levar a agir rapidamente. Nunca partilhe os seus dados pessoais ou bancários, uma vez que não oferecemos brindes ou promoções. Por razões de segurança, todas as questões confidenciais são tratadas através do live chat com a nossa equipa de Apoio ao Cliente.
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Em caso de dúvida, consulte-nos
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Caso receba um e-mail de alguém a fazer-se passar pela Deriv, por favor informe-nos através do live chat. Caso tenha dúvidas, entre em contacto connosco e confirmaremos se necessitamos de qualquer informação da sua parte.
Este e-mail é um e-mail de marketing destinado a clientes não profissionais e foi emitido pela Deriv Investments (Europe) Limited com a morada registada W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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A Deriv Investments (Europe) Limited é uma empresa licenciada em Malta e regulada pela Malta Financial Services Authority ao abrigo da Lei de Serviços de Investimento, para fornecer serviços de investimento na União Europeia.
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A Deriv Investments (Europe) Limited está autorizada a negociar por conta própria e é simultaneamente o fabricante e o distribuidor dos seus produtos.
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Os produtos oferecidos pela Deriv Investments (Europe) Limited, incluindo CFDs, são classificados como "produtos complexos" e podem não ser adequados para clientes não profissionais.
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Os CFDs são instrumentos complexos com um elevado risco de perder dinheiro rapidamente devido à sua alavancagem. 73% das contas de pequenos investidores perdem dinheiro quando negoceiam CFDs com este fornecedor. Deve considerar se compreende o funcionamento dos CFDs e se pode correr o risco elevado de perder o seu dinheiro.
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Certifique-se de que lê os nossos Termos e condições, Declaração de riscos e Negociação responsável para compreender totalmente os riscos envolvidos antes de utilizar os nossos serviços. As informações contidas neste website não representam aconselhamento financeiro.
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Em caso algum partilharemos as nossas listas de e-mails e outros dados com terceiros. Para saber mais sobre como protegemos as suas informações pessoais e financeiras, leia a nossa política de segurança e privacidade.
Transfira o e-book de Forex e aperfeiçoe as suas habilidades de negociação utilizando a conta demo da Deriv!
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Olá [Client's name],
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Inicie a sua jornada de negociação ao aceder ao incrível e-book “Como negociar no mercado Forex", escrito por um dos traders mais experientes do sector, o veterano Vince Stanzione!
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Adquira conhecimentos abrangentes sobre a negociação de Forex, nomeadamente conceitos fundamentais, os diferentes tipos de pares de moedas disponíveis e estratégias de gestão de risco.
A melhor parte de todas? Aplique os conhecimentos adquiridos e aperfeiçoe as suas habilidades de negociação com a conta demo gratuita da Deriv, que oferece fundos virtuais no valor de 10.000 USD!
Este e-mail é um e-mail de marketing destinado a clientes Não Profissionais e Profissionais, emitido pela Deriv Investments (Europe) Limited com o endereço registado: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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A Deriv Investments (Europe) Limited tem licença em Malta e é regulada pela Autoridade de Serviços Financeiros de Malta ao abrigo da Lei de Serviços de Investimento, para prestar serviços de investimento na União Europeia.
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A Deriv Investments (Europe) Limited está autorizada a negociar por conta própria e é tanto o fabricante como o distribuidor dos seus produtos.
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+
+
Os produtos oferecidos pela Deriv Investments (Europe) Limited, incluindo CFDs, são classificados como "produtos complexos" e podem não ser adequados para clientes não profissionais. Os CFDs são instrumentos complexos que apresentam um elevado risco de perda rápida de dinheiro devido à alavancagem. 71% das contas de investidores não profissionais perdem dinheiro ao negociar CFDs com este fornecedor. Deve considerar se compreende como funcionam os CFDs e se pode suportar o elevado risco de perder o seu dinheiro.
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Os produtos estão sujeitos a alterações nas taxas de câmbio. Investir neste produto pode resultar na perda parcial ou total do capital investido. O valor do seu investimento pode aumentar como diminuir.
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A Deriv Investments (Europe) Limited não oferece consultoria de investimento.
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Nunca iremos partilhar as nossas listas de e-mails e outros dados com terceiros. Para saber mais sobre como protegemos as suas informações pessoais e financeiras, por favor consulte a nossa política de segurança e privacidade.
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+
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diff --git a/public/email/crowdin/translations/pt/ib-commission-expanding.html b/public/email/crowdin/translations/pt/ib-commission-expanding.html
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+ Começe a negociar com a SmartTrader, uma plataforma intuitiva de negociação.
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Agora já pode ganhar potencialmente mais comissões com CFDs
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Olá parceiro,
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Temos o prazer de anunciar que estamos a expandir as ofertas de comissões IB nas contas Deriv MT5 e Deriv X para incluir mais instrumentos, conforme apresentado abaixo:
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MT5 Derivada e Deriv X
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Índices DEX 600/900/1500 UP
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Índices DEX 600/900/1500 DOWN
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MT5 Derivada e MT5 Swap Free
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Índices Range Break
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MT5 Financeira e MT5 Swap Free
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ETFs
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MT5 Financeira
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Pares Micro de Forex
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MT5 Derivada
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Índices Basket
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Os elementos acima referidos encontram-se em vigor desde terça-feira, 31 de outubro de 2023.
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O esquema da Comissão IB será brevemente atualizado na nossa Página de Parceiros.
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Em caso de dúvidas, contacte-nos através do nosso live chat ou contacte o Gestor do seu país.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
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Your continued support and understanding is much appreciated.
Junte-se à equipa Deriv na iFX EXPO Dubai de 16 a 18 de janeiro e explore a diversidade de produtos, plataformas e serviços que temos disponíveis para os seus clientes. Durante este evento, terá também a oportunidade de obter mais informações sobre a Deriv Prime - o braço institucional do grupo que oferece soluções exclusivas de liquidez. Uma oportunidade única para estabelecer contactos e impulsionar o seu negócio!
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Explore a vanguarda da inovação, saiba como a Deriv está a transformar o panorama da negociação online e como pode fazer parte do mesmo.
+ Encontre a Deriv no stand número #44!
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+
Nome do evento: iFX EXPO Dubai
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Datas: 16 a 18 de janeiro de 2024
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Local: Dubai World Trade Centre, Za'abeel Hall 6, Dubai, EAU
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Stand: Deriv - #44
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Para saber mais sobre a iFX EXPO 2024, consulte o site oficial do evento ou entre em contacto com o Gestor do seu país para obter mais informações.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
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+
+
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We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
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Previous balance:
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xyz
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New balance:
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0
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Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
Não perca uma única negociação com a MT5 webtrader compatível com dispositivos móveis
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Olá trader,
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A nova MT5 webtrader da Deriv compatível com dispositivos móveis permite-lhe negociar sem interrupções no seu navegador. Então, por que restringir-se apenas à aplicação MT5?
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A MT5 webtrader oferece as funcionalidades e a facilidade de negociação da aplicação MT5, sem a necessidade de transferir! Além disso, é compatível com todos os navegadores móveis, permitindo que leve as suas negociações consigo para qualquer lugar.
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Apenas precisa de iniciar sessão na sua conta Deriv através do navegador do seu telemóvel.
+
1º Passo
+
Aceda ao Trader's Hub e selecione o separador de CFDs.
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2º Passo
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Clique em "Open" (Abrir) para selecionar a conta MT5.
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3º Passo
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Escolha a opção "MetaTrader 5 web" para aceder à plataforma.
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Nota: Não é necessário criar uma nova conta Deriv MT5.
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Explore a nova MT5 webtrader para telemóveis agora mesmo e não perca nenhuma oportunidade de mercado!
Este e-mail é um e-mail de marketing destinado a clientes Não Profissionais e Profissionais e foi emitido pela Deriv Investments (Europe) Limited com morada registada: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
A Deriv Investments (Europe) Limited é licenciada em Malta e é regulada pela Autoridade de Serviços Financeiros de Malta ao abrigo da Lei de Serviços de Investimento, para fornecer serviços de investimento na União Europeia.
+
+
+
+
+
A Deriv Investments (Europe) Limited está autorizada a negociar por conta própria e é tanto o fabricante como o distribuidor dos seus produtos.
+
+
+
+
+
Os produtos oferecidos pela Deriv Investments (Europe) Limited, incluindo CFDs, são classificados como "produtos complexos" e podem não ser adequados para clientes não profissionais.
+
+
+
+
+
Os CFDs são instrumentos complexos que apresentam um elevado risco de perda rápida de dinheiro devido à alavancagem. 71% das contas de investidores não profissionais perdem dinheiro ao negociar CFDs com este fornecedor. Deve ponderar se compreende o modo de funcionamento dos CFDs e se pode suportar o elevado risco de perder o seu dinheiro.
+
+
+
+
+
Certifique-se de que lê os nossos Termos e condições, Aviso de Divulgação de Risco e Negociação segura e responsável para compreender plenamente os riscos envolvidos antes de utilizar os nossos serviços. Por favor, observe também que as informações contidas neste site não constituem conselhos de investimento.
+
+
+
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+
Nunca iremos partilhar as nossas listas de e-mails e outros dados com terceiros. Para saber mais sobre como protegemos as suas informações pessoais e financeiras, por favor consulte a nossa Política de Segurança e Privacidade.
+
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/pt/mt5-webtrader-row.html b/public/email/crowdin/translations/pt/mt5-webtrader-row.html
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+ Preparativos finais para o [EVENT NAME]
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Não perca uma única negociação com a MT5 webtrader compatível com dispositivos móveis
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Olá trader,
+
+
+
+
+
A nova MT5 webtrader da Deriv compatível com dispositivos móveis permite-lhe negociar sem interrupções no seu navegador. Então, por que restringir-se apenas à aplicação MT5?
+
+
+
+
+
A MT5 webtrader oferece as funcionalidades e a facilidade de negociação da aplicação MT5, sem a necessidade de transferir! Além disso, é compatível com todos os navegadores móveis, permitindo que leve as suas negociações consigo para qualquer lugar.
+
+
+
+
+
+
Apenas precisa de iniciar sessão na sua conta Deriv através do navegador do seu telemóvel, aceder ao Trader's Hub e ao separador "CFDs", clicar em "Open" (Abrir) para selecionar a conta MT5 e selecionar a opção "MetaTrader 5 web" para entrar imediatamente na plataforma através do seu navegador. Não é necessário criar uma nova conta Deriv MT5.
+
1º Passo
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2º Passo
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3º Passo
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4º Passo
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Explore a nova MT5 webtrader para telemóveis agora mesmo e não perca nenhuma oportunidade de mercado!
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
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+
+
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+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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Hi [client name],
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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We made several app changes for a better user experience as part of production usability improvements.
+
You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
+
+
To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
+
+
We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
+
To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
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+
\ No newline at end of file
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+ A Deriv vai estar no stand de exposição n.º 10 na i-FX Expo International Cyprus 2023. Venha visitar-nos!
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Novidades na Deriv
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Olá [Client's name],
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Procuramos sempre formas inovadoras de o ajudar a otimizar e diversificar o seu portfólio de negociações. Este mês, temos o prazer de anunciar o lançamento de novos produtos, a introdução de uma moeda adicional para financiar a sua conta Deriv e atualizações às nossas ofertas existentes.
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Novos índices sintéticos para elevar o seu nível de negociação de CFD
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Os Índices DEX simulam o comportamento do mercado real com pequenas alterações regulares de preços e, ocasionalmente, grandes picos ou quedas, com base no índice. Os Índices Drift Switch (DSI) simulam as tendências do mercado real, com os preços dos ativos a movimentarem-se ao longo de três fases: upwards, downwards ou sideways, com base no índice.
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Os índices DEX e DSI encontram-se atualmente disponíveis para negociação de CFDs nas plataformas Deriv MT5 e Deriv X.
TRC20 USDT ou tUSDT — A Tether (USDT) na rede TRON já se encontra disponível na Deriv Cashier, permitindo-lhe depositar e levantar fundos de e para a sua conta Deriv.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
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Your referred client enters the code on Deriv GO (see the image).
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The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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Aproveite a funcionalidade de "copy trading" da Deriv cTrader e beneficie ao aprender com as estratégias de negociação de traders experientes. Adicionalmente, descubra um ambiente de negociação otimizado na Deriv MT5, agora com mais de 1.300 novas ações e ETFs.
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diff --git a/public/email/crowdin/translations/pt/rollover-eu.html b/public/email/crowdin/translations/pt/rollover-eu.html
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@@ -0,0 +1,464 @@
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+ Nova hora de rollover da Deriv MT5 a partir de DD MMM
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Nova hora de rollover: 21:59:59 GMT
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A partir de DD MMM AAAA, iremos alterar a hora de rollover* da Deriv MT5 das 23:59:59 GMT para as 21:59:59 GMT. Esta alteração aplica-se tanto a contas demo como a contas reais.
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Isto significa que os extratos são gerados mais cedo e os swaps são também aplicados mais cedo do que anteriormente. O horário de negociação mantém-se inalterado.
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Nota: A hora de rollover ocorre quando um período de negociação termina e o período seguinte de negociação começa.
Este e-mail é um e-mail de notificação destinado a informar os clientes sobre atualizações importantes e foi emitido pela Deriv Investments (Europe) Limited com a morada registada: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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A Deriv Investments (Europe) Limited é licenciada e regulada pela Autoridade dos Serviços Financeiros de Malta, ao abrigo da Lei de Serviços de Investimento, para prestar serviços de investimento na União Europeia.
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Nunca iremos partilhar as nossas listas de e-mails e outros dados com terceiros. Para saber mais sobre como protegemos as suas informações pessoais e financeiras, por favor consulte a nossa política de Segurança e Privacidade.
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\ No newline at end of file
diff --git a/public/email/crowdin/translations/pt/rollover-row.html b/public/email/crowdin/translations/pt/rollover-row.html
new file mode 100644
index 0000000000000..e98ca86377dd4
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+ cTrader, Deriv X e MT5 - Nova hora de rollover
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Nova hora de rollover: 21:59:59 GMT
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A partir de DD MMM AAAA, iremos alterar a hora de rollover* da cTrader, Deriv X e MT5 das 23:59:59 GMT para as 21:59:59 GMT. Esta alteração aplica-se tanto a contas demo como a contas reais.
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Isto significa que os extratos são gerados mais cedo e os swaps são também aplicados mais cedo do que anteriormente. O horário de negociação mantém-se inalterado.
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Nota: A hora de rollover ocorre quando um período de negociação termina e o período seguinte de negociação começa.
O nosso e-mail anterior (enviado a 23 de outubro de 2023) relativo à nova hora de prorrogação (rollover) para a Deriv MT5 foi enviado por engano. A hora inicial de prorrogação permanece inalterada, às 23:59:59 GMT.
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Lamentamos qualquer incómodo causado e agradecemos a sua paciência e compreensão.
Este e-mail é um e-mail de notificação para informar os clientes sobre atualizações importantes e foi emitido pela Deriv Investments (Europe) Limited com o endereço registado: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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A Deriv Investments (Europe) Limited tem licença em Malta e é regulada pela Autoridade de Serviços Financeiros de Malta ao abrigo da Lei de Serviços de Investimento, para fornecer serviços de investimento na União Europeia.
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Nunca iremos partilhar as nossas listagens de e-mails e outros dados com terceiros. Para saber mais sobre a forma como protegemos as suas informações pessoais e financeiras, leia a nossa política de segurança e privacidade.
O nosso e-mail anterior (enviado a 23 de outubro de 2023) relativo à nova hora de prorrogação (rollover) para a Deriv MT5, Deriv X e cTrader foi enviado por engano. A hora inicial de prorrogação permanece inalterada, às 23:59:59 GMT.
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Lamentamos qualquer incómodo causado e agradecemos a sua paciência e compreensão.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
Ocorreu recentemente uma interrupção do serviço na Deriv, a 24 de outubro de 2023, às 8:01h GMT. O problema foi identificado e resolvido de imediato, tendo os nossos serviços sido restabelecidos na totalidade às 8:48h GMT.
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Apresentamos as nossas desculpas pelo impacto negativo que esta situação causou nas suas negociações e retificámos este erro efetuando um reembolso de um total de [amount] [currency symbol] na sua conta Deriv.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Bem-vindo à Deriv! Estamos muito satisfeitos por tê-lo connosco.
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A nossa conta demo é o seu espaço de aprendizagem, concebido para o ajudar a explorar o seu potencial de negociação sem receio de riscos financeiros.
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Inclui automaticamente 10.000 USD em fundos virtuais, permitindo-lhe experimentar a negociação com diversas estratégias. Não se preocupe se esgotar os seus fundos virtuais, basta recarregá-los para voltar às negociações.
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E-mail da sua conta demo:
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[client email address]
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Veja como pode aceder à sua conta demo:
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Precisa de ajuda?
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Explorar a nossa página de perguntas frequentes abrangente é sempre um bom começo. Se precisar de ajuda adicional, a nossa equipa de apoio está disponível para ajudar 24/7 via live chat ou WhatsApp.
Acompanhe os desenvolvimentos interessantes sobre os nossos produtos e o mundo da negociação no Deriv Blog!
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Desde guias passo a passo das plataformas até às notícias do mercado global, o Deriv Blog é a sua referência para todos os assuntos relacionados com a negociação. Explore as nossas últimas atualizações de produtos, perspetivas de mercado e artigos educativos para aprimorar as suas habilidades de negociação.
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Quer seja um trader experiente ou esteja agora a começar, há uma variedade de publicações e vídeos esclarecedores disponíveis para escolher, de acordo com as suas necessidades e interesses de negociação.
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Visite agora o nosso blog para descobrir e manter-se informado sobre novas dicas e tendências de negociação.
Explorar a nossa página de perguntas frequentes abrangente é sempre um bom começo. Se precisar de ajuda adicional, a nossa equipa de apoio está disponível para ajudar 24/7 via live chat ou WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
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The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Negoceie Índices Sintéticos em segurança com a Deriv
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Olá trader,
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Estamos entusiasmados por tê-lo connosco e mal podemos esperar que descubra todas as oportunidades que a negociação de Índices Sintéticos com a Deriv tem para oferecer.
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Para o ajudar a começar, apresentamos o seu e-book gratuito, "Como negociar Índices Sintéticos", do trader experiente Vince Stanzione. Está repleto de dicas práticas e técnicas que lhe vão permitir entrar no mundo da negociação de índices sintéticos com segurança.
O seu e-book gratuito inclui uma conta demo da Deriv para poder praticar a negociação de índices sintéticos sem nenhum risco. Terá à sua disposição 10.000 USD em moeda virtual para praticar e pode recarregar o saldo a qualquer momento com apenas alguns cliques.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
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If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant
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If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
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Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
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Don’t forget: Log in to your account and place a trade within 30 days.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
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\ No newline at end of file
diff --git a/public/email/crowdin/translations/ru/5year-row-new.html b/public/email/crowdin/translations/ru/5year-row-new.html
new file mode 100644
index 0000000000000..0f024cc6238aa
--- /dev/null
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@@ -0,0 +1,40 @@
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30 days to take action on your account
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Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
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If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant.
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If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
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Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
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Don’t forget: Log in to your account and place a trade within 30 days.
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\ No newline at end of file
diff --git "a/public/email/crowdin/translations/ru/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/ru/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
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diff --git "a/public/email/crowdin/translations/ru/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" "b/public/email/crowdin/translations/ru/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx"
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diff --git "a/public/email/crowdin/translations/ru/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/ru/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
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diff --git "a/public/email/crowdin/translations/ru/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/ru/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/ru/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/ru/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
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diff --git "a/public/email/crowdin/translations/ru/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/ru/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
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diff --git "a/public/email/crowdin/translations/ru/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" "b/public/email/crowdin/translations/ru/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx"
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diff --git "a/public/email/crowdin/translations/ru/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/ru/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
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diff --git "a/public/email/crowdin/translations/ru/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/ru/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
new file mode 100644
index 0000000000000..7f9d5e10fe2a2
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diff --git "a/public/email/crowdin/translations/ru/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" "b/public/email/crowdin/translations/ru/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx"
new file mode 100644
index 0000000000000..a0589988774cd
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diff --git a/public/email/crowdin/translations/ru/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/ru/Removal of USDT Tether Omni - Reminder email to clients.docx
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diff --git a/public/email/crowdin/translations/ru/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx b/public/email/crowdin/translations/ru/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx
new file mode 100644
index 0000000000000..6ad0f494e860c
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diff --git a/public/email/crowdin/translations/ru/[TEMPLATE] Affiliate email - invite to seminar .docx b/public/email/crowdin/translations/ru/[TEMPLATE] Affiliate email - invite to seminar .docx
new file mode 100644
index 0000000000000..87b2ae17ba49e
Binary files /dev/null and b/public/email/crowdin/translations/ru/[TEMPLATE] Affiliate email - invite to seminar .docx differ
diff --git a/public/email/crowdin/translations/ru/aff-real-acc-en.html b/public/email/crowdin/translations/ru/aff-real-acc-en.html
new file mode 100644
index 0000000000000..7da6ff89697c6
--- /dev/null
+++ b/public/email/crowdin/translations/ru/aff-real-acc-en.html
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+
+
+
+
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+
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+
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+
+
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+
+
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+
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+
+
+ Unlock more affiliate benefits with a Deriv real account
+
+
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+
+
+
+
+
+
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+
+
+
+
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+
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+
+
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+
+
Smoother withdrawals, increased client trust, and more
+
+
+
+
+
+
+
+
+
Hi [Affiliate’s name],
+
+
+
+
+
We have an important announcement regarding your affiliate account. We’re now encouraging all our affiliates to open a Deriv account and verify it.
+
+
+
+
+
By doing so, you will be able to:
+
+
Learn more about Deriv and trading
+
By using the Deriv platform yourself, you can gain a deeper understanding of our products and services, which will help you better promote them to your audience.
+
Make smoother withdrawals
+
Our compliance checks done at the account verification stage will allow your future commissions to be processed as seamlessly as possible.
+
Build trust with your audience
+
When your audience knows you're a real Deriv trader, they're more likely to trust your recommendations.
+
Boost your account's security
+
A verified account increases the protection of your personal and financial information and reduces the risk of unauthorised access to accounts and transactions.
+
+
+
+
+
+
+
+
+
Here's what you need to do:
+
Step 1: Open your real Deriv account
+
+
+
To get started, you'll need to create a free Deriv demo account. If you already have a demo account, log in to that account and continue to create a real Deriv real account.
+
Once you’ve created or logged in to your Deriv demo account, go to Trader's Hub, click the Demo drop-down, then select Real.
+
+
+
+
+
+
+
+
Click the Get button and Choose your account currency and complete all the required information to open a real Deriv account.
+
+
+
+
+
+
Step 2: Verify your account
+
+
After setting up your Deriv real account, we need you will need to verify your account by submitting your proof of identity and proof of address.
+
To verify your identity, upload a photo of any of the following documents:
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Passport
+
Driver’s licence
+
Identity card
+
+
+
+
+
+
+
+
To verify your address, upload a photo of your recent bank statement or utility bill (no more than 12 months old) that clearly shows your name and current address.
+
Examples of utility bills that we accept:
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Electricity
+
Water
+
Gas
+
+
+
+
+
+
+
+
+
+
Create a Deriv real account and verify it today to enjoy smoother commission withdrawals and more!
+
+
+
+
+
If you have any questions, please reach out to us via our live chat or contact your Country manager.
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
+
+
+
+
+
+
Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/ru/crowdin-manual.md b/public/email/crowdin/translations/ru/crowdin-manual.md
new file mode 100644
index 0000000000000..c787026c33e80
--- /dev/null
+++ b/public/email/crowdin/translations/ru/crowdin-manual.md
@@ -0,0 +1,68 @@
+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/ru/decommissioning-derivez.html b/public/email/crowdin/translations/ru/decommissioning-derivez.html
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+
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+
+
+
+ Deriv EZ decommission
+
+
+
+
+
+
+
+
+
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
+
+
+
+
+
After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
+
+
+
+
+
This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
+
+
+
+
+
After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
+
+
+
+
+
We will soon announce the decommission date of Deriv EZ.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/ru/deriv-ez-incident.html b/public/email/crowdin/translations/ru/deriv-ez-incident.html
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index 0000000000000..758d8e836ea04
--- /dev/null
+++ b/public/email/crowdin/translations/ru/deriv-ez-incident.html
@@ -0,0 +1,52 @@
+
We're writing to inform you of an adjustment we'll be making to your Deriv account.
+
+
+
+
+
On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
+
+
+
+
+
We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
+
+
+
+
+
In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
+
+
+
+
+
We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
+
+
+
+
+
What Deriv Trader offers:
+
+
Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
+
50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
+
24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
+
+
+
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
+
+
+
+
+
You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
+
+
+
+
+
If you have any questions, please reach out to us via live chat.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/ru/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/ru/derivx_derivez_mt5_updated_margin.html
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index 0000000000000..355b50dcd9838
--- /dev/null
+++ b/public/email/crowdin/translations/ru/derivx_derivez_mt5_updated_margin.html
@@ -0,0 +1,74 @@
+Reminder: Updates to CFD margin requirements
+
CFD margin changes on fully-hedged positions
+
+
+
CFD margin changes on fully-hedged positions
+
+
+
+
+
We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
+
+
+
+
+
All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
+
+
+
+
+
The example below shows how this change will affect your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/ru/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/ru/derivx_derivez_nonmt5_updated_margin.html
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index 0000000000000..d3fe924db02a3
--- /dev/null
+++ b/public/email/crowdin/translations/ru/derivx_derivez_nonmt5_updated_margin.html
@@ -0,0 +1,68 @@
+Changes to CFD margin requirements
+
+
+
We’re updating our margin requirements
+
+
+
+
+
Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
+
+
+
+
+
The following example shows how the updated margin requirements will work on your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/ru/dormant-5years.html b/public/email/crowdin/translations/ru/dormant-5years.html
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--- /dev/null
+++ b/public/email/crowdin/translations/ru/dormant-5years.html
@@ -0,0 +1,35 @@
+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How to use Deriv P2P
+
+
Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
+
Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
+
Send or receive payment Finalise payment with the other party involved in your transaction.
+
Complete the transaction Every order must be completed and confirmed within one hour.
+
Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
+
+
+
+
+
+
+
Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How it works
+
Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
+
With Deriv P2P, you enjoy the following:
+
+
Transactions completed within minutes
+
In-app chat to communicate with fellow traders
+
Zero commission fees
+
Extra security with escrow
+
Flexible payment methods
+
+
+
+
+
+
+
Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
+
+
+
+
+
Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
+
+
+
+
+
So what is dynamic leverage?
+
+
+
+
+
Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
+
+
+
+
+
For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
+
+
+
+
+
Dynamic tiers
+
+
+
+
+
Here are the dynamic tiers available to you:
+
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This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
+
+
+
+
+
Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
+
+
+
+
+
Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
+
+
+
+
+
We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
You can now potentially earn more commissions from CFDs
+
+
+
+
+
+
+
+
+
Hello partner,
+
+
+
+
+
We are happy to announce that we are expanding the IB commission offerings on Deriv MT5, and Deriv X accounts to include more instruments, as shown below:
+
+
+
+
+
+
+
+
+
MT5 Derived & Deriv X
+
DEX 600/900/1500 UP Indices
+
DEX 600/900/1500 DOWN Indices
+
+
+
+
+
+
+
MT5 Derived & MT5 Swap Free
+
Range Break Indices
+
+
+
+
+
+
+
MT5 Financial & MT5 Swap Free
+
ETFs
+
+
+
+
+
+
+
MT5 Financial
+
Forex Micro pairs
+
+
+
+
+
+
+
MT5 Derived
+
Basket Indices
+
+
+
+
+
+
+
+
+
The above has been implemented since Tuesday, October 31, 2023.
+
+
+
+
+
The IB Commission scheme will soon be updated on our Partners Page.
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If you have any questions, please reach out to us via our live chat or contact your Country manager.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
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Your continued support and understanding is much appreciated.
Join the Deriv team at the iFX EXPO Dubai from the 16th to the 18th of January, and explore the range of products, platforms and services available for your clients. During this event, you will also have the opportunity to learn more about Deriv Prime - the institutional arm of the group which offers exclusive liquidity solutions. A unique opportunity for networking and business growth!
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Explore the forefront of innovation, discover how Deriv is transforming the online trading landscape and how you can be part of it.
+ Meet Deriv at booth number #44!
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Event name: iFX EXPO Dubai
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Dates: 16-18 January 2024
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Venue: Dubai World Trade Centre, Za’abeel Hall 6, Dubai, UAE
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Booth: Deriv - #44
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To learn more about iFX EXPO 2024, visit their official website or contact your Country Manager for more information.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
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We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
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Previous balance:
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New balance:
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Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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Hi [client name],
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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We made several app changes for a better user experience as part of production usability improvements.
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You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
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To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
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We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
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To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
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+ Deriv will be at Booth no: 10 at the i-FX Expo International Cyprus 2023. Come visit us!
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What’s new at Deriv
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Hi [Client's name],
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We’re always looking for innovative ways to help you optimise and diversify your trading portfolio. This month, we’re excited to announce the launch of new products, an additional currency to fund your Deriv account with, and updates to our offerings.
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New synthetic indices to elevate your CFD trading game
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DEX indices simulate real-world market behaviour with frequent small price shifts and occasional major spikes or drops, based on the index. Drift switch indices (DSI) simulate real-world market trends, with asset prices moving through three phases: upwards, downwards, or sideways, based on the index.
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DEX and DSI indices are currently available for CFD trading on Deriv MT5 and Deriv X platforms.
TRC20 USDT or tUSDT — Tether (USDT) on the TRON network is now available on Deriv Cashier for you to deposit and withdraw funds to and from your Deriv account.
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+ Deriv will be at Booth no: 10 at the i-FX Expo International Cyprus 2023. Come visit us!
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What’s new at Deriv
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Hi [Client's name],
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We’re always looking for innovative ways to help you optimise and diversify your trading portfolio. This month, we’re excited to announce the launch of new products, an additional currency to fund your Deriv account with, and updates to our offerings.
+
+
+
+
+
+
+
+
+
New synthetic indices to elevate your CFD trading game
+
DEX indices simulate real-world market behaviour with frequent small price shifts and occasional major spikes or drops, based on the index. Drift switch indices (DSI) simulate real-world market trends, with asset prices moving through three phases: upwards, downwards, or sideways, based on the index.
+
DEX and DSI indices are currently available for CFD trading on Deriv MT5 and Deriv X platforms.
TRC20 USDT or tUSDT — Tether (USDT) on the TRON network is now available on Deriv Cashier for you to deposit and withdraw funds to and from your Deriv account.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
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Your referred client enters the code on Deriv GO (see the image).
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The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
+
+
+
+
+
We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
+
+
+
+
+
Share the news with your clients and tap into potentially more commissions today!
+
+
+
+
+
If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
No longer want to receive these emails? Unsubscribe
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+ cTrader, Deriv X, and MT5 — New rollover time
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New rollover time: 21:59:59 GMT
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Starting DD MMM YYYY, we’re changing the rollover time* for cTrader, Deriv X, and MT5 from 23:59:59 GMT to 21:59:59 GMT. This applies to both demo and real accounts.
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This means statements are generated, and swaps are applied earlier in the day than before. No changes to trading hours.
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Note: Rollover time is when one trading period ends and the next trading period begins.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Welcome to Deriv! We’re excited to have you with us.
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Our demo account is your playground, designed to help you unleash your trading potential without the fear of financial risk.
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It comes pre-loaded with 10,000 USD in virtual funds, so you can try trading with various strategies. Don’t worry if you run out of your virtual funds, a simple reset is all it takes to get back in the game.
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Your demo account email:
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[client email address]
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Here’s how you can access your demo account:
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Need help?
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Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Stay in the loop for exciting developments on our products and in the world of trading with Deriv Blog!
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From platform walk-throughs to global market news, Deriv Blog is your go-to source for all things trading. Browse our latest product updates, market insights, and educational articles to enhance your trading skills.
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Whether you're a seasoned trader or just starting out, there are a variety of insightful posts and videos available to choose from for your trading needs and interests.
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Head to our Blog now to discover and stay informed on new trading tips and trends.
Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
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The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
We're excited to have you with us and can't wait for you to discover all the opportunities that trading Synthetic indices with Deriv has to offer.
+
+
+
+
+
To help you get started, here's your free ebook, How to Trade Synthetic Indices, by veteran trader Vince Stanzione. It's filled with practical tips and techniques that will empower you to enter the world of Synthetic indices trading confidently
Your free ebook comes with a Deriv demo account so that you can practise trading Synthethic indices without risk. You'll have 10,000 USD virtual currency to practise with and you can reset this balance anytime with just a few clicks.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/th/5year-row-new.html b/public/email/crowdin/translations/th/5year-row-new.html
new file mode 100644
index 0000000000000..0f024cc6238aa
--- /dev/null
+++ b/public/email/crowdin/translations/th/5year-row-new.html
@@ -0,0 +1,40 @@
+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant.
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
+
+
\ No newline at end of file
diff --git "a/public/email/crowdin/translations/th/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/th/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/th/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" "b/public/email/crowdin/translations/th/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/th/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/th/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/th/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/th/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/th/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/th/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
new file mode 100644
index 0000000000000..585263a8dcb28
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diff --git "a/public/email/crowdin/translations/th/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/th/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/th/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" "b/public/email/crowdin/translations/th/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx"
new file mode 100644
index 0000000000000..1ca430340b977
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diff --git "a/public/email/crowdin/translations/th/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx" "b/public/email/crowdin/translations/th/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx"
new file mode 100644
index 0000000000000..3f82637c8f097
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diff --git "a/public/email/crowdin/translations/th/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/th/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
new file mode 100644
index 0000000000000..cc338c30c986f
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diff --git "a/public/email/crowdin/translations/th/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/th/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
new file mode 100644
index 0000000000000..0456966f6d96b
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diff --git "a/public/email/crowdin/translations/th/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" "b/public/email/crowdin/translations/th/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx"
new file mode 100644
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diff --git a/public/email/crowdin/translations/th/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/th/Removal of USDT Tether Omni - Reminder email to clients.docx
new file mode 100644
index 0000000000000..f395e7519e244
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diff --git a/public/email/crowdin/translations/th/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx b/public/email/crowdin/translations/th/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx
new file mode 100644
index 0000000000000..aea633917c702
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diff --git a/public/email/crowdin/translations/th/[TEMPLATE] Affiliate email - invite to seminar .docx b/public/email/crowdin/translations/th/[TEMPLATE] Affiliate email - invite to seminar .docx
new file mode 100644
index 0000000000000..fff2645333266
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diff --git a/public/email/crowdin/translations/th/affiliate-webinar.html b/public/email/crowdin/translations/th/affiliate-webinar.html
new file mode 100644
index 0000000000000..188a56e35b510
--- /dev/null
+++ b/public/email/crowdin/translations/th/affiliate-webinar.html
@@ -0,0 +1,624 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
+
+
+
+
+
+
Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/th/crowdin-manual.md b/public/email/crowdin/translations/th/crowdin-manual.md
new file mode 100644
index 0000000000000..c787026c33e80
--- /dev/null
+++ b/public/email/crowdin/translations/th/crowdin-manual.md
@@ -0,0 +1,68 @@
+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/th/decommissioning-derivez.html b/public/email/crowdin/translations/th/decommissioning-derivez.html
new file mode 100644
index 0000000000000..d5a9b88e12a89
--- /dev/null
+++ b/public/email/crowdin/translations/th/decommissioning-derivez.html
@@ -0,0 +1,543 @@
+
+
+
+
+
+
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+
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+
+
+
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+
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+
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+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Deriv EZ decommission
+
+
+
+
+
+
+
+
+
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
+
+
+
+
+
After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
+
+
+
+
+
This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
+
+
+
+
+
After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
+
+
+
+
+
We will soon announce the decommission date of Deriv EZ.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/th/deriv-ez-incident.html b/public/email/crowdin/translations/th/deriv-ez-incident.html
new file mode 100644
index 0000000000000..758d8e836ea04
--- /dev/null
+++ b/public/email/crowdin/translations/th/deriv-ez-incident.html
@@ -0,0 +1,52 @@
+
We're writing to inform you of an adjustment we'll be making to your Deriv account.
+
+
+
+
+
On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
+
+
+
+
+
We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
+
+
+
+
+
In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
+
+
+
+
+
We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
+
+
+
+
+
What Deriv Trader offers:
+
+
Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
+
50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
+
24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
+
+
+
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
+
+
+
+
+
You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
+
+
+
+
+
If you have any questions, please reach out to us via live chat.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/th/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/th/derivx_derivez_mt5_updated_margin.html
new file mode 100644
index 0000000000000..355b50dcd9838
--- /dev/null
+++ b/public/email/crowdin/translations/th/derivx_derivez_mt5_updated_margin.html
@@ -0,0 +1,74 @@
+Reminder: Updates to CFD margin requirements
+
CFD margin changes on fully-hedged positions
+
+
+
CFD margin changes on fully-hedged positions
+
+
+
+
+
We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
+
+
+
+
+
All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
+
+
+
+
+
The example below shows how this change will affect your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/th/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/th/derivx_derivez_nonmt5_updated_margin.html
new file mode 100644
index 0000000000000..d3fe924db02a3
--- /dev/null
+++ b/public/email/crowdin/translations/th/derivx_derivez_nonmt5_updated_margin.html
@@ -0,0 +1,68 @@
+Changes to CFD margin requirements
+
+
+
We’re updating our margin requirements
+
+
+
+
+
Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
+
+
+
+
+
The following example shows how the updated margin requirements will work on your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/th/dormant-5years.html b/public/email/crowdin/translations/th/dormant-5years.html
new file mode 100644
index 0000000000000..e915639574477
--- /dev/null
+++ b/public/email/crowdin/translations/th/dormant-5years.html
@@ -0,0 +1,35 @@
+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How to use Deriv P2P
+
+
Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
+
Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
+
Send or receive payment Finalise payment with the other party involved in your transaction.
+
Complete the transaction Every order must be completed and confirmed within one hour.
+
Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
+
+
+
+
+
+
+
Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How it works
+
Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
+
With Deriv P2P, you enjoy the following:
+
+
Transactions completed within minutes
+
In-app chat to communicate with fellow traders
+
Zero commission fees
+
Extra security with escrow
+
Flexible payment methods
+
+
+
+
+
+
+
Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
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Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
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So what is dynamic leverage?
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Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
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For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
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Dynamic tiers
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Here are the dynamic tiers available to you:
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This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
You can now potentially earn more commissions from CFDs
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Hello partner,
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We are happy to announce that we are expanding the IB commission offerings on Deriv MT5, and Deriv X accounts to include more instruments, as shown below:
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MT5 Derived & Deriv X
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DEX 600/900/1500 UP Indices
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DEX 600/900/1500 DOWN Indices
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MT5 Derived & MT5 Swap Free
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Range Break Indices
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MT5 Financial & MT5 Swap Free
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ETFs
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MT5 Financial
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Forex Micro pairs
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MT5 Derived
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Basket Indices
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The above has been implemented since Tuesday, October 31, 2023.
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The IB Commission scheme will soon be updated on our Partners Page.
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If you have any questions, please reach out to us via our live chat or contact your Country manager.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
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Your continued support and understanding is much appreciated.
Join the Deriv team at the iFX EXPO Dubai from the 16th to the 18th of January, and explore the range of products, platforms and services available for your clients. During this event, you will also have the opportunity to learn more about Deriv Prime - the institutional arm of the group which offers exclusive liquidity solutions. A unique opportunity for networking and business growth!
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Explore the forefront of innovation, discover how Deriv is transforming the online trading landscape and how you can be part of it.
+ Meet Deriv at booth number #44!
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Event name: iFX EXPO Dubai
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Dates: 16-18 January 2024
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Venue: Dubai World Trade Centre, Za’abeel Hall 6, Dubai, UAE
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Booth: Deriv - #44
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To learn more about iFX EXPO 2024, visit their official website or contact your Country Manager for more information.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
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We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
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Previous balance:
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New balance:
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Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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Hi [client name],
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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We made several app changes for a better user experience as part of production usability improvements.
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You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
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To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
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We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
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To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
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Your referred client enters the code on Deriv GO (see the image).
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The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
No longer want to receive these emails? Unsubscribe
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+ cTrader, Deriv X, and MT5 — New rollover time
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New rollover time: 21:59:59 GMT
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Starting DD MMM YYYY, we’re changing the rollover time* for cTrader, Deriv X, and MT5 from 23:59:59 GMT to 21:59:59 GMT. This applies to both demo and real accounts.
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This means statements are generated, and swaps are applied earlier in the day than before. No changes to trading hours.
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Note: Rollover time is when one trading period ends and the next trading period begins.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Welcome to Deriv! We’re excited to have you with us.
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Our demo account is your playground, designed to help you unleash your trading potential without the fear of financial risk.
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It comes pre-loaded with 10,000 USD in virtual funds, so you can try trading with various strategies. Don’t worry if you run out of your virtual funds, a simple reset is all it takes to get back in the game.
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Your demo account email:
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[client email address]
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Here’s how you can access your demo account:
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Need help?
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Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Stay in the loop for exciting developments on our products and in the world of trading with Deriv Blog!
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From platform walk-throughs to global market news, Deriv Blog is your go-to source for all things trading. Browse our latest product updates, market insights, and educational articles to enhance your trading skills.
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Whether you're a seasoned trader or just starting out, there are a variety of insightful posts and videos available to choose from for your trading needs and interests.
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Head to our Blog now to discover and stay informed on new trading tips and trends.
Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
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The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
+
+
+
+
+
The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
+
+
+
+
+
CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
+
+
+
+
+
Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
We're excited to have you with us and can't wait for you to discover all the opportunities that trading Synthetic indices with Deriv has to offer.
+
+
+
+
+
To help you get started, here's your free ebook, How to Trade Synthetic Indices, by veteran trader Vince Stanzione. It's filled with practical tips and techniques that will empower you to enter the world of Synthetic indices trading confidently
Your free ebook comes with a Deriv demo account so that you can practise trading Synthethic indices without risk. You'll have 10,000 USD virtual currency to practise with and you can reset this balance anytime with just a few clicks.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
+
+
+
+
+
Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union
+
+
+
+
+
We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
+
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/vi/5year-row-new.html b/public/email/crowdin/translations/vi/5year-row-new.html
new file mode 100644
index 0000000000000..0f024cc6238aa
--- /dev/null
+++ b/public/email/crowdin/translations/vi/5year-row-new.html
@@ -0,0 +1,40 @@
+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions under Dormant accounts which states:
+
+
+
+
+
If your account has not recorded any transactions for a period greater than twelve months, it will be considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25 USD/EUR/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with the current exchange rate published by XE or any other recognised data provider as at the date the dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that your account remains dormant.
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
+
+
\ No newline at end of file
diff --git "a/public/email/crowdin/translations/vi/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx" "b/public/email/crowdin/translations/vi/Email 10-1 [TEMPLATE] Partner email \342\200\223 thank you email (without photos).docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/vi/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx" "b/public/email/crowdin/translations/vi/Email 2-1 [TEMPLATE] Partner email \342\200\223 reminder to RSVP.docx"
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diff --git "a/public/email/crowdin/translations/vi/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx" "b/public/email/crowdin/translations/vi/Email 3 [TEMPLATE] Partner email \342\200\223 list of travel documents.docx"
new file mode 100644
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diff --git "a/public/email/crowdin/translations/vi/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx" "b/public/email/crowdin/translations/vi/Email 4-1 [TEMPLATE] Partner email \342\200\223 documents received.docx"
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index 0000000000000..714497bb05936
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diff --git "a/public/email/crowdin/translations/vi/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx" "b/public/email/crowdin/translations/vi/Email 4-2 [TEMPLATE] Partner email \342\200\223 reminder to submit documents.docx"
new file mode 100644
index 0000000000000..619881598d131
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diff --git "a/public/email/crowdin/translations/vi/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" "b/public/email/crowdin/translations/vi/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx"
new file mode 100644
index 0000000000000..571cc25752916
Binary files /dev/null and "b/public/email/crowdin/translations/vi/Email 5-1 [TEMPLATE] Partner email \342\200\223 invite revoked.docx" differ
diff --git "a/public/email/crowdin/translations/vi/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx" "b/public/email/crowdin/translations/vi/Email 5-2 [TEMPLATE] Partner email \342\200\223 documents verified.docx"
new file mode 100644
index 0000000000000..efd4223d1241a
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diff --git "a/public/email/crowdin/translations/vi/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx" "b/public/email/crowdin/translations/vi/Email 5-3 [TEMPLATE] Partner email \342\200\223 document verification failed.docx"
new file mode 100644
index 0000000000000..7bc7913b8521c
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diff --git "a/public/email/crowdin/translations/vi/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx" "b/public/email/crowdin/translations/vi/Email 7 [TEMPLATE] Partner email \342\200\223 details and agenda.docx"
new file mode 100644
index 0000000000000..4ae993a5db6a9
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diff --git "a/public/email/crowdin/translations/vi/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx" "b/public/email/crowdin/translations/vi/Email 8&9 [TEMPLATE] Partner email \342\200\223 flight & accommodation details.docx"
new file mode 100644
index 0000000000000..849554ab92d1b
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diff --git "a/public/email/crowdin/translations/vi/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx" "b/public/email/crowdin/translations/vi/Email T-1 [TEMPLATE] Partner email \342\200\223 if RSVP no.docx"
new file mode 100644
index 0000000000000..365cbe8e66fd2
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diff --git a/public/email/crowdin/translations/vi/Removal of USDT Tether Omni - Reminder email to clients.docx b/public/email/crowdin/translations/vi/Removal of USDT Tether Omni - Reminder email to clients.docx
new file mode 100644
index 0000000000000..a5f9dc0fa9c7a
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diff --git a/public/email/crowdin/translations/vi/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx b/public/email/crowdin/translations/vi/[TEMPLATE] - Deriv Affiliate team - seminar - EMAIL 1.docx
new file mode 100644
index 0000000000000..c0560bf05d61c
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diff --git a/public/email/crowdin/translations/vi/[TEMPLATE] Affiliate email - invite to seminar .docx b/public/email/crowdin/translations/vi/[TEMPLATE] Affiliate email - invite to seminar .docx
new file mode 100644
index 0000000000000..bb76fc49c7a55
Binary files /dev/null and b/public/email/crowdin/translations/vi/[TEMPLATE] Affiliate email - invite to seminar .docx differ
diff --git a/public/email/crowdin/translations/vi/affiliate-webinar.html b/public/email/crowdin/translations/vi/affiliate-webinar.html
new file mode 100644
index 0000000000000..b8a1d5330ea4a
--- /dev/null
+++ b/public/email/crowdin/translations/vi/affiliate-webinar.html
@@ -0,0 +1,624 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Limited Spaces
+ As we aim to keep the session interactive and valuable, we have limited spaces, so don't wait any longer and secure your place now!
+
+
+
+
+
+
Can't attend live?
+ If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
+ We look forward to your active participation and enriching discussions during the webinar.
+
We appreciate your continued partnership with Deriv. To show our gratitude for your ongoing trust in us, we have a special gift for you.
+
+
+
+
+
This ebook, written by veteran online trader Vince Stanzione, will teach you about pro traders' top 10 chart patterns and how you can utilise them to your advantage.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/vi/crowdin-manual.md b/public/email/crowdin/translations/vi/crowdin-manual.md
new file mode 100644
index 0000000000000..c787026c33e80
--- /dev/null
+++ b/public/email/crowdin/translations/vi/crowdin-manual.md
@@ -0,0 +1,68 @@
+# GitHub Integration
+
+To integrate a GitHub repository with Crowdin, follow these steps:
+
+### Step 1
+
+- Access the "Integrations" section.
+- Select GitHub from the available options.
+
+
+### Step 2
+
+Proceed with the integration by performing the following actions:
+
+- Click on "Add Repository."
+- Choose "Source and translation files mode."
+
+
+### Step 3
+
+Grant Crowdin access to your repository by verifying your credentials. Then, proceed as follows:
+
+- Select "Repository + Branch."
+- Save your settings to establish the connection.
+
+
+### Step 4
+
+Once the branch is listed as a source, click on the three dots and select "Branch configuration."
+
+### Step 5
+
+Configure the paths for source and translated files as described below:
+
+- Enter the desired path for the source files (#1).
+- Define the organizational structure for the translated files (#2).
+- The following example uses a two-letter code subfolder (#3) and the original file name (#4) as the destination file name.
+
+
+# Translating files
+
+To translate files in an integrated repository, please follow these steps:
+
+### Step 1
+
+- Access the Dashboard and click on "Source" to navigate to the files section.
+
+
+### Step 2
+
+- Locate the specific file you wish to translate. Click on the three dots next to the file and choose either "Open in Editor" or "Translate".
+
+
+### Step 3
+
+- You can switch between strings and design view by clicking on the top button.
+
+
+### Step 4
+
+- Select the string you intend to translate. Crowdin will provide suggestions from the integrated translation tools. You can either click on a suggestion or manually insert/edit your translation in the input field.
+- Once you're satisfied, click on "Save" to store your translation.
+
+
+### Step 5
+
+- If you wish to download the translated version of the file, go to the "Source" area, locate the file, and click on the three dots next to it. Then, choose the option to download the translated version.
+
diff --git a/public/email/crowdin/translations/vi/decommissioning-derivez.html b/public/email/crowdin/translations/vi/decommissioning-derivez.html
new file mode 100644
index 0000000000000..2049a445c24e1
--- /dev/null
+++ b/public/email/crowdin/translations/vi/decommissioning-derivez.html
@@ -0,0 +1,543 @@
+
+
+
+
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+
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+
+
+ Deriv EZ decommission
+
+
+
+
+
+
+
+
+
We appreciate your continued support and trust in our services. We are writing to inform you about an important upcoming change regarding one of our offerings.
+
+
+
+
+
After careful consideration and evaluation, we have decided to decommission and terminate DerivEZ, which will no longer be available in the near future.
+
+
+
+
+
This decision has been made as part of our commitment to enhancing and streamlining our product and service offerings to better meet the evolving needs of our clients
+
+
+
+
+
After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
+
+
+
+
+
We will soon announce the decommission date of Deriv EZ.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/vi/deriv-ez-incident.html b/public/email/crowdin/translations/vi/deriv-ez-incident.html
new file mode 100644
index 0000000000000..758d8e836ea04
--- /dev/null
+++ b/public/email/crowdin/translations/vi/deriv-ez-incident.html
@@ -0,0 +1,52 @@
+
We're writing to inform you of an adjustment we'll be making to your Deriv account.
+
+
+
+
+
On [transaction date], you transferred [amount] [currency] between your Deriv EZ account and your Deriv account. This transfer was affected by an internal exchange rate error that resulted in your cryptocurrency account being credited with [amount] [crypto symbol] (approximately [amount [currency]).
+
+
+
+
+
We will correct this error by removing the overpaid amount from your account. However, your account has insufficient funds to correct the overpayment. You'll need to deposit [amount] [currency] into your Deriv account using a payment method of your choice as soon as possible.
We have temporarily removed the Deriv EZ demo app hosted on our web terminal to further improve the platform. To ensure the best user experience for you, we'll release it at a later date, so keep an eye out for future announcements.
+
+
+
+
+
In the meantime, if you would like to continue trading CFDs on Deriv EZ, you can do so via the Deriv GO app.
Trading is a skill that grows with experience. Deriv Trader is here to help you build that experience and boost your trading confidence.
+
+
+
+
+
We've set up your demo account with 10,000 USD in virtual funds to test different strategies and explore diverse markets without risking your own funds.
Ready to start trading with real funds? Look no further than Deriv Trader - the ultimate platform for seamless trading. With a minimum deposit of just 5 USD and stake values of less than a dollar, the live trading experience is yours to seize.
+
+
+
+
+
What Deriv Trader offers:
+
+
Custom Insights: Analyse market movements with customisable charts to make better trading decisions.
+
50+ Tradable Assets: Run multiple trades on Forex, Stocks & Indices, Cryptocurrencies, Commodities, and Synthetic indices simultaneously
+
24/7 trading: Trade on desktop or mobile around the clock — even weekends and holidaysClear Outcome: Complete transparency of potential gains and losses — limited to the stake amount set by the trader.
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
+
+
+
+
+
+
+
+
+
+
+
+
+
Funding your account is easy
+
+
+
+
+
Log in to your Real account and click Cashier in the Trader's Hub
+
+
+
+
+
Select a payment method from the available payment options
+
+
+
+
+
Complete the fields, enter your deposit value, and confirm payment
We will be crediting [amount] USD to your Deriv account as an early Deriv X commission payout. You are eligible for this payout as we are taking into account your clients’ trades on Deriv X since 14 November 2022.
+
+
+
+
+
You will receive the commission payout in your Deriv trading account, and you can check the balance in the Reports section in your account settings. The commission will be credited to your account within a week of this email.
+
+
+
+
+
If you have any questions, please reach out to us via live chat.
+
+
\ No newline at end of file
diff --git a/public/email/crowdin/translations/vi/derivx_derivez_mt5_updated_margin.html b/public/email/crowdin/translations/vi/derivx_derivez_mt5_updated_margin.html
new file mode 100644
index 0000000000000..355b50dcd9838
--- /dev/null
+++ b/public/email/crowdin/translations/vi/derivx_derivez_mt5_updated_margin.html
@@ -0,0 +1,74 @@
+Reminder: Updates to CFD margin requirements
+
CFD margin changes on fully-hedged positions
+
+
+
CFD margin changes on fully-hedged positions
+
+
+
+
+
We are updating margin requirements across all Deriv CFD trading platforms, including Deriv MT5.
+
+
+
+
+
All fully-hedged positions will require margin starting from 18 Sep 2023 at 12:00 GMT.
+
+
+
+
+
The example below shows how this change will affect your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/vi/derivx_derivez_nonmt5_updated_margin.html b/public/email/crowdin/translations/vi/derivx_derivez_nonmt5_updated_margin.html
new file mode 100644
index 0000000000000..d3fe924db02a3
--- /dev/null
+++ b/public/email/crowdin/translations/vi/derivx_derivez_nonmt5_updated_margin.html
@@ -0,0 +1,68 @@
+Changes to CFD margin requirements
+
+
+
We’re updating our margin requirements
+
+
+
+
+
Starting 18 Sep 2023 at 12:00 GMT, fully-hedged positions on all Deriv CFD trading platforms will require margin.
+
+
+
+
+
The following example shows how the updated margin requirements will work on your positions:
+
+
+
+
+
+
+
+ Actions (in chronological order)
+
+
+ Margin requirement before the change
+
+
+ Margin requirement after the change
+
+
+
+
+ Open long 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 1 USD
+
+
+ 1 USD
+
+
+
+
+ Open short 0.01 lots of Volatility 75 Index at 100,000 USD
+
+ 0 USD
+
+
+ 1 USD
+
+
+
+
+
+
+
+
+
+
Please make sure you have sufficient funds in all your CFD trading accounts to keep your positions open. If you don’t have enough funds, your trades may be stopped out.
\ No newline at end of file
diff --git a/public/email/crowdin/translations/vi/dormant-5years.html b/public/email/crowdin/translations/vi/dormant-5years.html
new file mode 100644
index 0000000000000..e915639574477
--- /dev/null
+++ b/public/email/crowdin/translations/vi/dormant-5years.html
@@ -0,0 +1,35 @@
+
+
+
30 days to take action on your account
+
+
+
+
+
Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.
Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).
+
+
+
+
+
If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.
+
+
+
+
+
Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.
+
+
+
+
+
Don’t forget: Log in to your account and place a trade within 30 days.
Don’t miss out on convenient deposits and withdrawals in your local currency with Deriv P2P.
Buy USD from verified Deriv traders using your local currency at agreed rates and have the funds deposited directly into your Deriv account for trading. When you're ready to withdraw, simply sell the USD for your local currency on Deriv P2P.
+ Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
+
+
+
+
+
+
How to use Deriv P2P
+
+
Access Deriv P2P Go to Deriv P2P on desktop via your Cashier, or download the app from your app store and complete the sign-up process.
+
Find or create an ad Choose the best rate and place an order, or create an ad requesting your desired rate.
+
Send or receive payment Finalise payment with the other party involved in your transaction.
+
Complete the transaction Every order must be completed and confirmed within one hour.
+
Note: Funds will only be released upon completion of the transaction. When selling USD, it is important that you not release any funds before the transaction is finalised.
+
+
+
+
+
+
+
Unlock seamless transactions with Deriv P2P today!
Fund and withdraw from your Deriv account effortlessly with Deriv P2P.
Our peer-to-peer deposit and withdrawal solution lets you buy and sell USD at agreed rates from verified Deriv traders using your local currency! Buy USD and have the funds deposited directly into your Deriv account for trading. When you’re ready to withdraw, you can simply sell the USD in your account for your local currency. Easy, quick, convenient.
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How it works
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Deriv P2P is available on desktop via your Cashier or as a mobile app, which you can download via your app store.
To buy USD and make a deposit, post a buy ad or respond to a sell ad from a verified trader on the platform. Once payment is confirmed, funds will be credited to your account.
To sell USD and make a withdrawal, post a sell ad or respond to a fellow trader’s buy ad on the platform. You will receive payment in your local currency, and the funds will be transferred to the buyer's account.
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With Deriv P2P, you enjoy the following:
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Transactions completed within minutes
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In-app chat to communicate with fellow traders
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Zero commission fees
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Extra security with escrow
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Flexible payment methods
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Ready to unlock seamless transactions with Deriv P2P?
We heard you, and we're working on upping your leverage on Deriv MT5!
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Starting 15 June, you'll be able to trade with dynamic leverage of up to 1:1500 on the biggest financial markets such as forex, cryptocurrencies, stocks and indices, and commodities.
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So what is dynamic leverage?
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Dynamic leverage is when the leverage adjusts according to your position's total exposure. When you trade with dynamic leverage, the leverage varies depending on the asset type and your trading volume.
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For example, referring to the tables below, if you trade 7 lots of forex majors, your 0.01 to 1 lot will have the leverage of 1:1500, followed by lots 1.01 to 5 at 1:1000, and lots 5.01 to 7 at 1:500.
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Dynamic tiers
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Here are the dynamic tiers available to you:
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This upgrade may affect your current positions, and your margin could increase or decrease according to the tiers above. Before it is launched, please remember to check that you have enough funds in your account to ensure your positions remain open after dynamic leverage adjustments.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
There was a recent service disruption on Deriv that happened on 24 Oct 2023 at 8:01am GMT. The issue was promptly identified and resolved, with our services restored at full functionality at 8:48am GMT.
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We apologise for the negative impact this has caused on your trades, and have corrected this error by refunding a total of [amount] [currency symbol] to your Deriv account.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
You can now potentially earn more commissions from CFDs
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Hello partner,
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We are happy to announce that we are expanding the IB commission offerings on Deriv MT5, and Deriv X accounts to include more instruments, as shown below:
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MT5 Derived & Deriv X
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DEX 600/900/1500 UP Indices
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DEX 600/900/1500 DOWN Indices
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MT5 Derived & MT5 Swap Free
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Range Break Indices
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MT5 Financial & MT5 Swap Free
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ETFs
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MT5 Financial
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Forex Micro pairs
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MT5 Derived
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Basket Indices
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The above has been implemented since Tuesday, October 31, 2023.
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The IB Commission scheme will soon be updated on our Partners Page.
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If you have any questions, please reach out to us via our live chat or contact your Country manager.
Please accept our sincerest apologies regarding the delayed IB commissions. The commissions have now been processed and should be viewable on your IB dashboards.
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Your continued support and understanding is much appreciated.
Join the Deriv team at the iFX EXPO Dubai from the 16th to the 18th of January, and explore the range of products, platforms and services available for your clients. During this event, you will also have the opportunity to learn more about Deriv Prime - the institutional arm of the group which offers exclusive liquidity solutions. A unique opportunity for networking and business growth!
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Explore the forefront of innovation, discover how Deriv is transforming the online trading landscape and how you can be part of it.
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Event name: iFX EXPO Dubai
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Dates: 16-18 January 2024
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Venue: Dubai World Trade Centre, Za’abeel Hall 6, Dubai, UAE
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Booth: Deriv - #44
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To learn more about iFX EXPO 2024, visit their official website or contact your Country Manager for more information.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
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We wanted to take a moment to express our sincere gratitude for your loyalty and support. As our valued client, our priority is to ensure that we offer you a fair, reliable and supportive trading environment.
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As a gesture of appreciation, we have reset the balance of your financial account and cleared any negative balances that may have occurred.
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Previous balance:
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New balance:
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Start fresh and resume your trading journey with Deriv today!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
Here’s the latest news on our platforms, products, and services.
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Hi [client name],
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In this edition, we'll delve into the exciting updates, including the revamped verification structure, the highly anticipated release of Deriv Bots, and an array of other captivating topics.
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We made several app changes for a better user experience as part of production usability improvements.
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You can now conveniently reset your demo balance directly within the app, eliminating the need to be redirected to the web browser on the app.deriv.
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To enhance security and trust, we've implemented Proof of Address (POA) verification to validate user information efficiently.
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We have introduced a new dashboard tab where you can easily access and review all your recently executed bots. Additionally, there is a dedicated Bot Builder tab that allows you to create bots from scratch.
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To enhance visibility, we have improved the placement of charts, ensuring a clearer view of data. Interactive tutorials are also available to provide guidance through step-by-step instructions, including bot creation.
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Find answers to your questions on Deriv’s products, platforms, trade types, and account management.
We're thrilled to announce a feature that will make your affiliate experience with Deriv even more seamless: offline referral codes.
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These unique codes are linked to each affiliate. Now, when your referred client enters the code on Deriv GO, the client is automatically added to your affiliate account.
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Here's how it works
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Share your unique offline referral code with potential clients (see the video to learn where you can find the code on your dashboard).
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Your referred client enters the code on Deriv GO (see the image).
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The system recognises the code with ease and connects the referred client with your affiliate account.
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After the decommissioning date, DerivEZ will no longer be accessible or supported by our team. We recommend transitioning to alternative solutions to ensure uninterrupted access to the services you rely on.
We hope you’re as excited as we are for [EVENT NAME]. As we’re nearing the event, we’ve made all the preparations to have you with us for this conference/seminar/trip.
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In this email, we’ve linked/attached the following documents:
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Your return flight tickets
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Your accommodation booking details
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Your visa information (if applicable)
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for providing us with your documents for the upcoming [EVENT NAME]. Based on the information you’ve given us, we’ll make the necessary arrangements, including accommodation and transportation.
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We’re currently reviewing your documents and will reach out to you if we need anything else
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
We’re excited to see you at the upcoming [EVENT NAME].
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To confirm your registration, we need the following documents from you by [DD Mmm YYYY]:
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required document 1
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required document 2
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Please send a copy of these documents to your country manager, [NAME], at [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp), so that we can make the necessary arrangements for you, including accommodation and transportation.
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If you have any questions, please contact your country manager. We look forward to seeing you there!
You are all set to attend [EVENT NAME], happening on [DD Mmm YYYY] at [VENUE]!
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Here’s a checklist of the necessary items for your trip:
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Passport
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Visa (if applicable)
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Covid-19 vaccination certificate
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Valid yellow fever vaccination certificate for travellers from yellow fever endemic countries, follow the requirements set by your country. Vaccination should be done no less than 14 days prior to the journey. (As you’re travelling on [DD Mmm YYYY], you should have received your vaccination before or on [DD Mmm YYYY].)
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A digital or printed copy of the travel itinerary
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Smart casual attire for the conference
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Black tie attire for the Gala dinner
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In this email, we have also included the travel itinerary and event agenda for your reference.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
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We look forward to seeing you at the conference/seminar/trip!
We’re excited to let you know that the Deriv Affiliate team will be in [CITY] in [MONTH] to meet with you, our valued partners!
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Date/Time : [DD Mmm YYYY]
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Location :
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Your country manager will inform you about the exact location by [DATE]
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In this one-day seminar, we’ll be providing technical and marketing support, offering the opportunity to network with other partners over a delicious lunch as well as listening to your feedback about our partnership programmes. This is your chance to get your voice heard, which will help us plan future efforts to support you better.
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Please RSVP by submitting the registration form by [DATE]. Please note that attendance is confirmed on a first come, first serve basis. We look forward to seeing you there!
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Your country manager will be in touch to confirm your booking or request any other relevant details.
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Our event package offers you and your guest:
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Flight tickets
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Travel insurance
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Airport – Hotel – Airport transfer
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One hotel room for you and your guest / Two hotel rooms for you and your guest
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Check-in on [DD Mmm YYYY]
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Check-out on [DD Mmm YYYY]
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Meals (Breakfast, lunch, and dinner)
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Sightseeing tour of [CITY]
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We will send you a confirmation letter before your departure date with the event agenda and information about your flights, transportation, and accommodation.
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If you have any questions, please contact your country manager [NAME] on [EMAIL ADDRESS] or [WHATSAPP NO] (WhatsApp).
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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Here are some highlights from the event:
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
Thank you for attending [EVENT NAME] in [CITY], [COUNTRY]. We hope you had a great time, and it was a pleasure getting to know you!
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For pictures and highlights from the conference/seminar/affiliate trip and to stay updated on our latest events and initiatives for you, follow our social media accounts.
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We hope the event inspired you as much as it did us, and let’s keep growing together!
Great news! You can now earn commissions on Deriv MT5 Swap-Free accounts. These accounts cater to traders who want to hold positions overnight and reduce overall trading costs.
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We've also introduced Commodities trading on Deriv MT5 Swap-Free accounts, offering you even more commission opportunities. Check out the commission plan details on the Deriv affiliate webpage under Deriv MT5 Swap-Free.
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Share the news with your clients and tap into potentially more commissions today!
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If you have any questions, kindly reach out to your Country Manager for assistance.
We're thrilled to have you with us at Deriv and can't wait to share the exciting opportunities that come with trading CFDs on stocks & indices on our platform.
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To help you get started, here is your free e-book about trading CFDs on stocks by veteran trader Vince Stanzione. It has everything you need to know to start trading on stocks & indices, including essential tips, trading techniques, and platforms.
Practise trading CFDs on stocks with a free demo account on Deriv MT5, one of the most popular CFD trading platforms. You'll get 10,000 USD in virtual money to put your new trading skills into practice.
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1. Log in to your Deriv account.
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2. Add a Deriv MT5 Financial or Financial STP demo account.
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3. Log in and start trading. Available on web terminal, desktop app, and mobile app.
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This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
No longer want to receive these emails? Unsubscribe
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+ cTrader, Deriv X, and MT5 — New rollover time
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New rollover time: 21:59:59 GMT
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Starting DD MMM YYYY, we’re changing the rollover time* for cTrader, Deriv X, and MT5 from 23:59:59 GMT to 21:59:59 GMT. This applies to both demo and real accounts.
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This means statements are generated, and swaps are applied earlier in the day than before. No changes to trading hours.
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Note: Rollover time is when one trading period ends and the next trading period begins.
On [dd mm yyyy], we will be removing all GBP currency accounts.
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Please withdraw or transfer your funds to any Deriv CFD trading account as soon as possible to avoid any losses. Then, request to change your currency account via live chat.
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Note: All GBP accounts will be closed automatically on [dd mmm].
With hundreds of emails sent daily, it's getting trickier to tell the difference between real ones and phishing attempts. One wrong click could expose your personal data to scammers. Always check:
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1. The sender
+ Official Deriv emails use addresses ending in @deriv.com. Check for subtle differences that may indicate impersonation. Below are some examples:
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2. The spelling
+ We have dedicated writers for our communications. If you spot any obvious spelling or grammar mistakes, this is most likely a phishing email.
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3. The links and attachments
+ Hover your cursor over links to check where they lead. URLs starting with https:// are secure and encrypted websites, while URLs starting with http are not. Clicking on malicious links and attachments may download viruses to your device and expose your data to scammers.
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4. The urgent requests
+ Scammers create urgency to trick you into acting quickly. Never share your personal or bank details, as we do not do giveaways or promotions. For security reasons, all confidential matters are done via live chat with our Customer Support team.
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When in doubt, check with us
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If you get an email from someone pretending to be Deriv, please report it to us via live chat. Contact us if you have concerns, and we'll confirm if we need anything from you.
Welcome to Deriv! We’re excited to have you with us.
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Our demo account is your playground, designed to help you unleash your trading potential without the fear of financial risk.
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It comes pre-loaded with 10,000 USD in virtual funds, so you can try trading with various strategies. Don’t worry if you run out of your virtual funds, a simple reset is all it takes to get back in the game.
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Your demo account email:
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[client email address]
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Here’s how you can access your demo account:
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Need help?
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Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Stay in the loop for exciting developments on our products and in the world of trading with Deriv Blog!
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From platform walk-throughs to global market news, Deriv Blog is your go-to source for all things trading. Browse our latest product updates, market insights, and educational articles to enhance your trading skills.
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Whether you're a seasoned trader or just starting out, there are a variety of insightful posts and videos available to choose from for your trading needs and interests.
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Head to our Blog now to discover and stay informed on new trading tips and trends.
Our comprehensive FAQ page is always a good start. If you require further assistance, our support team is available 24/7 to help via live chat or WhatsApp.
Open SmartTrader in the Trader's Hub and place your first trade! Explore a range of assets and seize opportunities with stakes less than a dollar.
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Don't worry if this is your first time trading online. Trading on SmartTrader is so simple and easy that you'll feel confident navigating it straight away.
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With SmartTrader, you can:
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Trade Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets.
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Get a comprehensive description of each trade type before placing trades.
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Know your potential profit or loss in advance before placing your trade.
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Access user-friendly charts to check market movements.
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Want to start trading but overwhelmed by too many complex functions and buttons? Kickstart your trading journey - Try the intuitive SmartTrader platform today!
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What SmartTrader offers you:
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Trading of Forex, Stocks & Indices, Commodities, Synthetics, and Derived baskets with stakes from less than one US dollar
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A comprehensive description of each trade type before placing trades.
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Transparent trading with clear indications of potential profit or loss
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Access user-friendly charts to view market movements
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Try SmartTrader on demo with 10,000 USD in virtual funds.
Why not take a brief survey on Deriv’s account opening process and share your thoughts with us? We promise it will be real quick (the survey consists of only 4 questions).
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The purpose of this survey is to familiarize ourselves with the potential challenges you may be encountering, identify areas where we can improve, and enhance your experience at Deriv.
This email is a marketing email intended for Retail and Professional Clients and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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Deriv Investments (Europe) Limited is authorised to deal on its own account and is both the manufacturer and distributor of its products.
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The products offered by Deriv Investments (Europe) Limited, including CFDs are classed as 'complex products' and may not be suitable for retail clients.
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CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Make sure to read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. Please also note that the information on this website does not constitute investment advice.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.
We're excited to have you with us and can't wait for you to discover all the opportunities that trading Synthetic indices with Deriv has to offer.
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To help you get started, here's your free ebook, How to Trade Synthetic Indices, by veteran trader Vince Stanzione. It's filled with practical tips and techniques that will empower you to enter the world of Synthetic indices trading confidently
Your free ebook comes with a Deriv demo account so that you can practise trading Synthethic indices without risk. You'll have 10,000 USD virtual currency to practise with and you can reset this balance anytime with just a few clicks.
This email is a notification email to inform clients about important updates and has been issued by Deriv Investments (Europe) Limited with the registered address: W Business Centre, Level 3, Triq Dun Karm, Birkirkara, BKR 9033, Malta.
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Deriv Investments (Europe) Limited is licensed and regulated by the Malta Financial Services Authority under the Investment Services Act, to provide investment services in the European Union.
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We will never share our email lists and other data with a third party. To learn more about how we protect your personal and financial information, please read our security and privacy policy.