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Feb 2, 2024
39cfd23 · Feb 2, 2024

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releaseNotes.md

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Platform API version: 7719

Major Changes (64 changes)

/api/v2/telephony/providers/edges/outboundroutes/{outboundRouteId} (1 change)

  • Path /api/v2/telephony/providers/edges/outboundroutes/{outboundRouteId} was removed

/api/v2/journey/sessions/{sessionId}/segments (1 change)

  • Path /api/v2/journey/sessions/{sessionId}/segments was removed

POST /api/v2/conversations/messaging/integrations/line (1 change)

  • Has been deprecated

PUT /api/v2/identityproviders/adfs (1 change)

  • Response 200 type was changed from OAuthProvider to IdentityProvider

PUT /api/v2/identityproviders/cic (1 change)

  • Response 200 type was changed from OAuthProvider to IdentityProvider

PUT /api/v2/identityproviders/gsuite (1 change)

  • Response 200 type was changed from OAuthProvider to IdentityProvider

PUT /api/v2/identityproviders/generic (1 change)

  • Response 200 type was changed from OAuthProvider to IdentityProvider

GET /api/v2/identityproviders (1 change)

  • Response 200 type was changed from OAuthProviderEntityListing to IdentityProviderEntityListing

PUT /api/v2/identityproviders/okta (1 change)

  • Response 200 type was changed from OAuthProvider to IdentityProvider

PUT /api/v2/identityproviders/onelogin (1 change)

  • Response 200 type was changed from OAuthProvider to IdentityProvider

PUT /api/v2/identityproviders/ping (1 change)

  • Response 200 type was changed from OAuthProvider to IdentityProvider

PUT /api/v2/identityproviders/purecloud (1 change)

  • Response 200 type was changed from OAuthProvider to IdentityProvider

PUT /api/v2/identityproviders/pureengage (1 change)

  • Response 200 type was changed from OAuthProvider to IdentityProvider

PUT /api/v2/identityproviders/salesforce (1 change)

  • Response 200 type was changed from OAuthProvider to IdentityProvider

GET /api/v2/presencedefinitions/{presenceId} (1 change)

  • Has been deprecated

PUT /api/v2/presencedefinitions/{presenceId} (1 change)

  • Has been deprecated

DELETE /api/v2/presencedefinitions/{presenceId} (1 change)

  • Has been deprecated

GET /api/v2/presencedefinitions (1 change)

  • Has been deprecated

POST /api/v2/presencedefinitions (1 change)

  • Has been deprecated

GET /api/v2/architect/prompts/{promptId} (3 changes)

  • Parameter includeMediaUris was added
  • Parameter includeResources was added
  • Parameter language was added

GET /api/v2/architect/prompts (3 changes)

  • Parameter includeMediaUris was added
  • Parameter includeResources was added
  • Parameter language was added

GET /api/v2/architect/systemprompts/{promptId} (3 changes)

  • Parameter includeMediaUris was added
  • Parameter includeResources was added
  • Parameter language was added

GET /api/v2/architect/systemprompts (3 changes)

  • Parameter includeMediaUris was added
  • Parameter includeResources was added
  • Parameter language was added

GET /api/v2/chats/rooms/{roomJid}/messages (6 changes)

  • Parameter pageSize was removed
  • Parameter pageNumber was removed
  • Parameter sortBy was removed
  • Parameter expand was removed
  • Parameter nextPage was removed
  • Parameter previousPage was removed

GET /api/v2/chats/users/{userId}/messages (6 changes)

  • Parameter pageSize was removed
  • Parameter pageNumber was removed
  • Parameter sortBy was removed
  • Parameter expand was removed
  • Parameter nextPage was removed
  • Parameter previousPage was removed

GET /api/v2/chats/threads/{threadId}/messages (6 changes)

  • Parameter pageSize was removed
  • Parameter pageNumber was removed
  • Parameter sortBy was removed
  • Parameter expand was removed
  • Parameter nextPage was removed
  • Parameter previousPage was removed

OAuthProvider (1 change)

  • Model OAuthProvider was removed

OAuthProviderEntityListing (1 change)

  • Model OAuthProviderEntityListing was removed

SegmentAssignment (1 change)

  • Model SegmentAssignment was removed

SegmentAssignmentListing (1 change)

  • Model SegmentAssignmentListing was removed

SegmentAssignmentSegment (1 change)

  • Model SegmentAssignmentSegment was removed

SegmentAssignmentSession (1 change)

  • Model SegmentAssignmentSession was removed

ConversationAggregationQuery (2 changes)

  • Enum value tCallback was removed from property metrics
  • Enum value tCallbackComplete was removed from property metrics

ConversationAggregationView (2 changes)

  • Enum value tCallback was removed from property target
  • Enum value tCallbackComplete was removed from property target

ConversationDetailQueryPredicate (2 changes)

  • Enum value tCallback was removed from property metric
  • Enum value tCallbackComplete was removed from property metric

GetAlertQuery (1 change)

  • Property activeStatus was removed

ConversationAsyncAggregationQuery (2 changes)

  • Enum value tCallback was removed from property metrics
  • Enum value tCallbackComplete was removed from property metrics

Minor Changes (168 changes)

/api/v2/screenrecording/token (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/conversations/{conversationId}/summaries/{summaryId}/feedback (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/outbound/contactlisttemplates/bulk/retrieve (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/outbound/filespecificationtemplates/bulk (2 changes)

  • Path was added
  • Operation DELETE was added

/api/v2/outbound/filespecificationtemplates (3 changes)

  • Path was added
  • Operation GET was added
  • Operation POST was added

/api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId} (4 changes)

  • Path was added
  • Operation GET was added
  • Operation PUT was added
  • Operation DELETE was added

/api/v2/identityproviders (1 change)

  • Operation post was added. Summary: Create Identity Provider

/api/v2/identityproviders/{providerId} (4 changes)

  • Path was added
  • Operation GET was added
  • Operation PUT was added
  • Operation DELETE was added

GET /api/v2/architect/prompts/{promptId} (1 change)

  • Response 206 was added

GET /api/v2/architect/prompts (1 change)

  • Response 206 was added

GET /api/v2/architect/systemprompts/{promptId} (1 change)

  • Response 206 was added

GET /api/v2/architect/systemprompts (1 change)

  • Response 206 was added

/api/v2/integrations/actions/{actionId}/draft/function (3 changes)

  • Path was added
  • Operation GET was added
  • Operation PUT was added

/api/v2/integrations/actions/{actionId}/draft/function/upload (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/integrations/actions/{actionId}/function (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/integrations/actions/functions/runtimes (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations/users/query (2 changes)

  • Path was added
  • Operation GET was added

EmailBeginTransmittingEvent (1 change)

  • Model was added

EmailCommunicationAnsweredEvent (1 change)

  • Model was added

EmailCommunicationDispositionAppliedEvent (1 change)

  • Model was added

EmailCommunicationEndedEvent (1 change)

  • Model was added

EmailCommunicationRepliedEvent (1 change)

  • Model was added

EmailEndTransferEvent (1 change)

  • Model was added

EmailExternalEstablishedEvent (1 change)

  • Model was added

EmailFlowEstablishedEvent (1 change)

  • Model was added

EmailHoldUpdatedEvent (1 change)

  • Model was added

EmailInitialConfiguration (1 change)

  • Model was added

EmailProgressTransferEvent (1 change)

  • Model was added

EmailRoutingEstablishedEvent (1 change)

  • Model was added

EmailRoutingTransferEvent (1 change)

  • Model was added

EmailUserEstablishedEvent (1 change)

  • Model was added

EmailUserTransferEvent (1 change)

  • Model was added

Group (1 change)

  • Optional property rolesEnabled was added

UserPresence (1 change)

  • Optional property sourceId was added

WorkPlanBidRanks (1 change)

  • Model was added

ReportingTurnAction (4 changes)

  • Enum value ClearUtilizationLabelAction was added to property actionType
  • Enum value FindGrammarByIdAction was added to property actionType
  • Enum value FindUtilizationLabelAction was added to property actionType
  • Enum value SetUtilizationLabelAction was added to property actionType

ScreenRecordingUserAuthenticatedInfo (1 change)

  • Model was added

FeedbackAddRequest (1 change)

  • Model was added

ContactListTemplateBulkRetrieveBody (1 change)

  • Model was added

Column (1 change)

  • Model was added

FileSpecificationTemplate (1 change)

  • Model was added

PreprocessingRule (1 change)

  • Model was added

FileSpecificationTemplateEntityListing (1 change)

  • Model was added

GroupUpdate (1 change)

  • Optional property rolesEnabled was added

GroupCreate (1 change)

  • Optional property rolesEnabled was added

IdentityProvider (1 change)

  • Model was added

IdentityProviderEntityListing (1 change)

  • Model was added

CustomProvider (1 change)

  • Model was added

TrustGroup (1 change)

  • Optional property rolesEnabled was added

UcUserPresence (1 change)

  • Optional property sourceId was added

MutableUserPresence (1 change)

  • Optional property sourceId was added

GetAlertQuery (1 change)

  • Optional property alertStatus was added

PhoneBaseEntityListing (1 change)

  • Optional property totalNumberOfEntities was added

PhoneMetaBaseEntityListing (1 change)

  • Optional property totalNumberOfEntities was added

PhoneStatus (1 change)

  • selfUri is no longer readonly

TrunkMetabaseEntityListing (1 change)

  • Optional property totalNumberOfEntities was added

MetadataProperty (1 change)

  • Optional property displayname was added

AuthenticationSettings (1 change)

  • Optional property allowSessionUpgrade was added

TaskManagementAggregationQuery (24 changes)

  • Enum value nWorkitemsAcdCancelled was added to property metrics
  • Enum value nWorkitemsAcdExpired was added to property metrics
  • Enum value nWorkitemsAcdStarted was added to property metrics
  • Enum value nWorkitemsAgentTransferred was added to property metrics
  • Enum value nWorkitemsDeclined was added to property metrics
  • Enum value nWorkitemsDisconnected was added to property metrics
  • Enum value nWorkitemsOverSla was added to property metrics
  • Enum value nWorkitemsQueueTransferred was added to property metrics
  • Enum value nWorkitemsTerminated was added to property metrics
  • Enum value nWorkitemsTimedout was added to property metrics
  • Enum value nWorkitemsTransferred was added to property metrics
  • Enum value nWorkitemsWrapupAdded was added to property metrics
  • Enum value nWorkitemsWrapupRemoved was added to property metrics
  • Enum value tWorkitemsAlert was added to property metrics
  • Enum value tWorkitemsAnswered was added to property metrics
  • Enum value tWorkitemsDirectAnswered was added to property metrics
  • Enum value tWorkitemsFocus was added to property metrics
  • Enum value tWorkitemsFocusComplete was added to property metrics
  • Enum value tWorkitemsHandled was added to property metrics
  • Enum value tWorkitemsHeld was added to property metrics
  • Enum value tWorkitemsHeldComplete was added to property metrics
  • Enum value tWorkitemsNotResponding was added to property metrics
  • Enum value tWorkitemsParked was added to property metrics
  • Enum value tWorkitemsQueueAnswered was added to property metrics

TaskManagementAggregationView (24 changes)

  • Enum value nWorkitemsAcdCancelled was added to property target
  • Enum value nWorkitemsAcdExpired was added to property target
  • Enum value nWorkitemsAcdStarted was added to property target
  • Enum value nWorkitemsAgentTransferred was added to property target
  • Enum value nWorkitemsDeclined was added to property target
  • Enum value nWorkitemsDisconnected was added to property target
  • Enum value nWorkitemsOverSla was added to property target
  • Enum value nWorkitemsQueueTransferred was added to property target
  • Enum value nWorkitemsTerminated was added to property target
  • Enum value nWorkitemsTimedout was added to property target
  • Enum value nWorkitemsTransferred was added to property target
  • Enum value nWorkitemsWrapupAdded was added to property target
  • Enum value nWorkitemsWrapupRemoved was added to property target
  • Enum value tWorkitemsAlert was added to property target
  • Enum value tWorkitemsAnswered was added to property target
  • Enum value tWorkitemsDirectAnswered was added to property target
  • Enum value tWorkitemsFocus was added to property target
  • Enum value tWorkitemsFocusComplete was added to property target
  • Enum value tWorkitemsHandled was added to property target
  • Enum value tWorkitemsHeld was added to property target
  • Enum value tWorkitemsHeldComplete was added to property target
  • Enum value tWorkitemsNotResponding was added to property target
  • Enum value tWorkitemsParked was added to property target
  • Enum value tWorkitemsQueueAnswered was added to property target

TaskManagementAsyncAggregationQuery (24 changes)

  • Enum value nWorkitemsAcdCancelled was added to property metrics
  • Enum value nWorkitemsAcdExpired was added to property metrics
  • Enum value nWorkitemsAcdStarted was added to property metrics
  • Enum value nWorkitemsAgentTransferred was added to property metrics
  • Enum value nWorkitemsDeclined was added to property metrics
  • Enum value nWorkitemsDisconnected was added to property metrics
  • Enum value nWorkitemsOverSla was added to property metrics
  • Enum value nWorkitemsQueueTransferred was added to property metrics
  • Enum value nWorkitemsTerminated was added to property metrics
  • Enum value nWorkitemsTimedout was added to property metrics
  • Enum value nWorkitemsTransferred was added to property metrics
  • Enum value nWorkitemsWrapupAdded was added to property metrics
  • Enum value nWorkitemsWrapupRemoved was added to property metrics
  • Enum value tWorkitemsAlert was added to property metrics
  • Enum value tWorkitemsAnswered was added to property metrics
  • Enum value tWorkitemsDirectAnswered was added to property metrics
  • Enum value tWorkitemsFocus was added to property metrics
  • Enum value tWorkitemsFocusComplete was added to property metrics
  • Enum value tWorkitemsHandled was added to property metrics
  • Enum value tWorkitemsHeld was added to property metrics
  • Enum value tWorkitemsHeldComplete was added to property metrics
  • Enum value tWorkitemsNotResponding was added to property metrics
  • Enum value tWorkitemsParked was added to property metrics
  • Enum value tWorkitemsQueueAnswered was added to property metrics

Function (1 change)

  • Model was added

FunctionConfig (1 change)

  • Model was added

FunctionZipConfig (1 change)

  • Model was added

FunctionUploadResponse (1 change)

  • Model was added

FunctionUploadRequest (1 change)

  • Model was added

FunctionRuntime (1 change)

  • Model was added

OperationListing (1 change)

  • Model was added

OperationResponse (1 change)

  • Model was added

OperationCreatorUserResponse (1 change)

  • Model was added

Workitem (1 change)

  • Optional property utilizationLabel was added

WorkitemUtilizationLabelReference (1 change)

  • Model was added

WorkitemCreate (1 change)

  • Optional property utilizationLabelId was added

WorkitemUpdate (1 change)

  • Optional property utilizationLabelId was added

WorkitemVersion (1 change)

  • Optional property utilizationLabel was added

WorkitemDelta (1 change)

  • Optional property utilizationLabelId was added

Point Changes (7 changes)

POST /api/v2/conversations/messaging/integrations/line (2 changes)

  • Description was changed
  • Summary was changed

GET /api/v2/presencedefinitions/{presenceId} (1 change)

  • Summary was changed

PUT /api/v2/presencedefinitions/{presenceId} (1 change)

  • Summary was changed

DELETE /api/v2/presencedefinitions/{presenceId} (1 change)

  • Summary was changed

GET /api/v2/presencedefinitions (1 change)

  • Summary was changed

POST /api/v2/presencedefinitions (1 change)

  • Summary was changed