Github Actions finishes but Cypress dashboard stuck on "Pending" / Incomplete / Timed out

[taoeffect]

We're using Cypress 7.7, and everything has been working fine with Cypress Dashboard until earlier this week when suddenly the results of failed tests no longer appeared on the Cypress Dashboard so we couldn't see a video of what happend.

Here's an example of this: https://cloud.cypress.io/projects/q6whky/runs/2816/specs?utm_source=github

What do we do?

This is the StatusCodeError: 413 Content Too Large error from the Github Actions logs:

2024-07-26T14:19:06.1385682Z     Compression progress:  �[36m100%�[39m
2024-07-26T14:19:06.1385931Z 
2024-07-26T14:19:06.1386276Z �[34m  (�[4m�[1mUploading Results�[22m�[24m)�[39m
2024-07-26T14:19:06.1386552Z 
2024-07-26T14:19:06.4122039Z �[31mWe encountered an unexpected error talking to our servers.�[39m
2024-07-26T14:19:06.4122651Z �[31m�[39m
2024-07-26T14:19:06.4123012Z �[31mThe server's response was:�[39m
2024-07-26T14:19:06.4123385Z �[31m�[39m
2024-07-26T14:19:06.4123704Z �[31mStatusCodeError: 413�[39m
2024-07-26T14:19:06.4124043Z �[31m�[39m
2024-07-26T14:19:06.4124303Z �[31m{}�[39m
2024-07-26T14:19:06.5266990Z Warning: Task "cypress" failed.� Use --force to continue.
2024-07-26T14:19:06.5267796Z 
2024-07-26T14:19:06.5267976Z Aborted due to warnings.
2024-07-26T14:19:07.1316454Z ##[error]Process completed with exit code 3.
2024-07-26T14:19:07.1399848Z Post job cleanup.
2024-07-26T14:19:07.2100139Z [command]/usr/bin/git version

We are a tiny 501(c)(3) non-profit working on open source software. Our account is okTurtles. Please let me know if there's anything else you need.

[MikeMcC399]

@taoeffect

I'm sorry that nobody has been able to help you so far. You already posted your problem to Discord for community support:

https://discord.com/channels/755913899261296641/1266439123712086176
https://discord.com/channels/755913899261296641/1266469823895048346

You can post your GitHub Actions workflow here so we can take a look to see if there is anything which may be causing your problem.

Cypress 7.7 is a legacy version and the currently supported version of cypress-io/github-action@v6 no longer tests against Cypress 9.x and lower.

[taoeffect]

Thanks @MikeMcC399 for the response. It sounds like we should upgrade our Cypress version and see if that fixes it. We'll go ahead and do that will get back to you with whether it fixes it.

[MikeMcC399]

@taoeffect

I followed your Cypress Cloud link https://cloud.cypress.io/projects/q6whky/runs/2816/specs?utm_source=github (once again) and found the workflow https://github.com/okTurtles/group-income/blob/master/.github/workflows/ci.yml

This workflow does not use cypress-io/github-action so this repository cannot provide you with a solution unfortunately, since it has no influence on your workflow.

[MikeMcC399]

@taoeffect

You should also update the following deprecated versions to @v4

    - uses: actions/checkout@v3
    - uses: actions/setup-node@v3

[taoeffect]

Thanks so much @MikeMcC399! I created an issue in our repo to make all these changes. 🙏

[MikeMcC399]

@taoeffect

I'm going to close this issue now as there is no action to be taken in this repository.

Good luck with your updates!