getTicketsCount is returning the wrong number

[graytonio-dsm]

I am attempting to use the API to integrate ConnectWise with a company portal and using the getTicketsCount to determine how many pages to create. However when I use the node API I get the wrong number. When I directly used to API to run the same query I received the correct value. Example shown below.

getCompanyTickets: function(id, page=1, pageSize=25, search="") {
        return new Promise(function(resolve, reject) {
            const conditions = `company/id = ${id} and closedFlag = false`;
            cw.ServiceDeskAPI.Tickets.getTickets({
                "page": page,
                "orderBy": "dateEntered desc",
                "pageSize": pageSize,
                "conditions": conditions,
            }).then(tickets => {
                cw.ServiceDeskAPI.Tickets.getTicketsCount({"conditions": conditions}).then(compCount => {
                    console.log(compCount);
                    console.log(compCount.count/pageSize);
                    resolve({pages: Math.ceil(compCount.count/pageSize), list: tickets});
                }).catch(err => {
                    reject(err);
                })
            }).catch(err => {
                reject(err);
            });
        });
    },

This code returns 554 as the ticket count. However using the direct url for the API in a browser returned 161 the correct amount of tickets.