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Create a plan for usability testing with federal agencies onboarding to org model #3573

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witha-c opened this issue Feb 26, 2025 · 0 comments
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design issue is for the design team research

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witha-c commented Feb 26, 2025

Sub-issue description

Separately from gathering open-ended and semi-structured feedback from users, we will plan for formal usability testing with users at federal agencies

Acceptance criteria

  • Incorporate user recruiting into the plan for user feedback Create a user feedback plan for agencies onboarding to org model #3572
  • Document the research plan
  • Draft tickets for test material prep, testing, and analysis and reporting
  • Coordinate with product on participants, ensuring we include non-admins (ie, domain managers) since most of our early conversations have been with admins

Additional context

This would be in lieu of onboarding walkthroughs for the agencies/users we do this with.

@witha-c witha-c added design issue is for the design team research labels Feb 26, 2025
@katypies katypies moved this from 👶 New to 🍦 Backlog in .gov Product Board Mar 3, 2025
@witha-c witha-c moved this from 🍦 Backlog to 🔖 Planned in .gov Product Board Mar 4, 2025
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design issue is for the design team research
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