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Connection lost - can't download #1702

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jvolker opened this issue Apr 24, 2024 · 5 comments
Open

Connection lost - can't download #1702

jvolker opened this issue Apr 24, 2024 · 5 comments
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cannot-reproduce This is working on our end

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@jvolker
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jvolker commented Apr 24, 2024

Describe the bug

Whenever I click to download a file from a chat I get the error message Connection lost! even though I can chat normally. I've tried different file types.

Reproduction

Click "Download" on any file from any chat.

Expected behavior

File should download and show up in file browser. No error message.

Platform and versions

1. OS: macOS Sonoma 14.4.1
3. Cinnny version: 3.2.1
4. Matrix home server: organization internal

Additional context

No response

@jvolker
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jvolker commented Apr 24, 2024

I noticed Cinny did not ask for OS based permission to access files. Exporting E2E room keys seems to fail silently and doesn't safe a file.

@jvolker
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jvolker commented Apr 24, 2024

I found this question by another user who seems to have the same problem exporting E2E room keys: https://www.reddit.com/r/cinny/comments/102iqa6/where_is_stored_the_exported_e2e_room_keys/

@jvolker
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jvolker commented Apr 24, 2024

When downloading a file from a conversation, I'm getting these errors in the dev console:

ionError: fetch failed: Load failed
[Log] Number of consecutive failed sync requests: – 1 (index-eaa22fd4.js, line 62)
[Log] Starting keep-alive (index-eaa22fd4.js, line 62)
[Log] RECONNECTING state (index-eaa22fd4.js, line 57071)
Not allowed to navigate top frame to data URL 

@kfiven
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kfiven commented Oct 14, 2024

Couldn't reproduce with the reproduction steps provided. My download button worked fine.

@kfiven kfiven added the cannot-reproduce This is working on our end label Oct 14, 2024
@nymkappa
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nymkappa commented Nov 1, 2024

I have the exact same issue on macOS 15.1

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cannot-reproduce This is working on our end
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