[Camera Support]: Stuttering and audio out of sync #13701
Replies: 2 comments 6 replies
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can you clarify what you mean here, what is "event video" vs "recording" in general, using the reolink config in the docs is recommended |
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With event review I mean the „review section“ in the web interface of frigate. With recording I mean viewing the recorded files on hard disk with e.g. VLC. So when I view in browser (doesnt matter which one) there is always that stuttering. But when I look at the actual files they look good. Also live view of the cameras is without stuttering. For the detect stream I am using the reolink config though, but for the recording stream I want the full 4K resolution and that is only possible with the rtsp stream and not the http reolink stream. |
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it's possible that vlc is doing some smoothing. In general these are fairly common issues with reolink cameras specifically. Reolink support sometimes has unreleased firmware updates that fix known issues like these |
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Did you ever figure this out? I have 2 Reolink Trackmix Wifi cameras that I'm operating in h265 mode and the constant stuttering is terrible. I've spent months with Reolink customer service and gotten nowhere. The only way that there is no stutering is via the Reolink app which uses some custom streaming protocol, RTSP has constant stuttering. |
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Hey, sadly I did not... Just accepted that Reolink cameras just act a little different like other cameras. I also have the RTSP stuttering in VLC for example. |
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Wait, do you mean when you view recordings on the timeline or when you export them? You are using frigate right? My videos stutter everywhere except for in the Reolink app (which is not RTSP) - VLC, recordings, go2rtc, live, recorded, downloaded. What settings are you using? We're talking about Reolink Trackmix? Sorry for all the questions, I want to make sure I understand because that's not what I am seeing. |
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I'm talking about the saved recordings on hard drive from frigate. When I view them e.g. in VLC everything looks fine. I have Reolink RLC-811A cameras. The settings I'm using you can see in the config in the #1 post. |
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I'm sorry, thought I was in a different post. Unfortunately it must not be the same issue, the frames are never being sent from the camera in the case of the Reolink Trackmix. They just drop. |
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Describe the problem you are having
Hello everyone,
I have a problem with my two Reolink RLC-811A cameras. Sadly I don't know exactly when this started to happen.
But the first problem is that in the event review in frigate the video is stuttering every 1-2 seconds so these videos look very chopped off. On the recordings there is no stuttering.
The second problem is that in the event review and also the recordings on hard drive the audio is massively delayed.
When restarting frigate, audio is in sync for a while, but after a few minutes it starts to get out of sync again. I don't know if the stuttering and the audio delay are related.
With the other camera, a Hikvision, there are no issues at all.
What I already tried:
Thanks for help in advance!
Version
0.14.1-f4f3cfa
What browser(s) are you using?
Firefox 130.0 , Safari 17.4.1
Frigate config file
Relevant Frigate log output
Relevant go2rtc log output
FFprobe output from your camera
Frigate stats
{ "cameras": { "Eingang": { "audio_dBFS": 0, "audio_rms": 0, "camera_fps": 10.1, "capture_pid": 455, "detection_enabled": true, "detection_fps": 20.1, "ffmpeg_pid": 472, "pid": 439, "process_fps": 10, "skipped_fps": 0 }, "Hinterhof": { "audio_dBFS": 0, "audio_rms": 0, "camera_fps": 10.1, "capture_pid": 452, "detection_enabled": true, "detection_fps": 0, "ffmpeg_pid": 458, "pid": 434, "process_fps": 10.1, "skipped_fps": 0 }, "Stellplatz": { "audio_dBFS": 0, "audio_rms": 0, "camera_fps": 10.1, "capture_pid": 442, "detection_enabled": true, "detection_fps": 0, "ffmpeg_pid": 468, "pid": 430, "process_fps": 10, "skipped_fps": 0 } }, "cpu_usages": { "1": { "cmdline": "/package/admin/s6/command/s6-svscan -d4 -- /run/service", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "15": { "cmdline": "s6-supervise s6-linux-init-shutdownd", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "17": { "cmdline": "/package/admin/s6-linux-init/command/s6-linux-init-shutdownd -c /run/s6/basedir -g 3000 -C -B", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "24": { "cmdline": "s6-supervise go2rtc-log", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "25": { "cmdline": "s6-supervise certsync-log", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "26": { "cmdline": "s6-supervise frigate-log", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "27": { "cmdline": "s6-supervise go2rtc", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "28": { "cmdline": "s6-supervise frigate", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "29": { "cmdline": "s6-supervise nginx-log", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "30": { "cmdline": "s6-supervise s6rc-oneshot-runner", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "31": { "cmdline": "s6-supervise s6rc-fdholder", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "32": { "cmdline": "s6-supervise nginx", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "33": { "cmdline": "s6-supervise go2rtc-healthcheck", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "34": { "cmdline": "s6-supervise certsync", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "45": { "cmdline": "/package/admin/s6-2.11.3.2/command/s6-fdholderd -1 -i data/rules", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "46": { "cmdline": "/package/admin/s6/command/s6-ipcserverd -1 -- /package/admin/s6/command/s6-ipcserver-access -v0 -E -l0 -i data/rules -- /package/admin/s6/command/s6-sudod -t 30000 -- /package/admin/s6-rc/command/s6-rc-oneshot-run -l ../.. --", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "85": { "cmdline": "s6-log -b -- T 1 n0 s10000000 T /dev/shm/logs/nginx", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "86": { "cmdline": "s6-log -b -- T 1 n0 s10000000 T /dev/shm/logs/go2rtc", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "89": { "cmdline": "s6-log -b -- T 1 n0 s10000000 T /dev/shm/logs/frigate", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "91": { "cmdline": "s6-log -b -- T 1 n0 s10000000 T /dev/shm/logs/certsync", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "98": { "cmdline": "/usr/local/go2rtc/bin/go2rtc -config=/dev/shm/go2rtc.yaml", "cpu": "0.0", "cpu_average": "0", "mem": "0.1" }, "109": { "cmdline": "python3 -u -m frigate", "cpu": "3.2", "cpu_average": "3", "mem": "2.5" }, "111": { "cmdline": "bash ./run.user go2rtc-healthcheck", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "130": { "cmdline": "nginx: master process nginx", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "158": { "cmdline": "nginx: worker process", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "159": { "cmdline": "nginx: worker process", "cpu": "0.0", "cpu_average": "0", "mem": "0.2" }, "160": { "cmdline": "nginx: worker process", "cpu": "0.0", "cpu_average": "0", "mem": "0.2" }, "161": { "cmdline": "nginx: worker process", "cpu": "0.0", "cpu_average": "0", "mem": "0.1" }, "291": { "cmdline": "nginx: cache manager process", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "296": { "cmdline": "bash ./run.user certsync", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "337": { "cmdline": "frigate.logger ", "cpu": "0.0", "cpu_average": "0", "mem": "0.5" }, "381": { "cmdline": "frigate.recording_manager", "cpu": "0.3", "cpu_average": "0", "mem": "0.7" }, "390": { "cmdline": "frigate.review_segment_manager", "cpu": "0.6", "cpu_average": "0", "mem": "0.5" }, "409": { "cmdline": "/usr/bin/python3 -c from multiprocessing.resource_tracker import main;main(61)", "cpu": "0.3", "cpu_average": "0", "mem": "0.0" }, "410": { "cmdline": "frigate.detector.coral", "cpu": "6.8", "cpu_average": "7", "mem": "0.6" }, "412": { "cmdline": "frigate.output ", "cpu": "3.0", "cpu_average": "3", "mem": "0.6" }, "430": { "cmdline": "frigate.process:Stellplatz", "cpu": "1.8", "cpu_average": "2", "mem": "0.6" }, "434": { "cmdline": "frigate.process:Hinterhof", "cpu": "1.7", "cpu_average": "3", "mem": "0.7" }, "439": { "cmdline": "frigate.process:Eingang", "cpu": "10.5", "cpu_average": "7", "mem": "0.7" }, "442": { "cmdline": "frigate.capture:Stellplatz", "cpu": "1.1", "cpu_average": "1", "mem": "0.6" }, "452": { "cmdline": "frigate.capture:Hinterhof", "cpu": "1.0", "cpu_average": "1", "mem": "0.6" }, "455": { "cmdline": "frigate.capture:Eingang", "cpu": "4.0", "cpu_average": "3", "mem": "0.6" }, "458": { "cmdline": "ffmpeg -hide_banner -loglevel warning -threads 2 -hwaccel_flags allow_profile_mismatch -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -user_agent FFmpeg Frigate/0.14.1-f4f3cfa -avoid_negative_ts make_zero -fflags +genpts+discardcorrupt -flags low_delay -strict experimental -analyzeduration 1000M -probesize 1000M -rw_timeout 5000000 -i http://10.10.0.202/flv?port=1935&app=bcs&stream=channel0_ext.bcs&user=*&password=* -r 10 -vf fps=10,scale_vaapi=w=896:h=512:format=nv12,hwdownload,format=nv12,format=yuv420p -threads 2 -f rawvideo -pix_fmt yuv420p pipe:", "cpu": "1.7", "cpu_average": "1", "mem": "0.1" }, "459": { "cmdline": "ffmpeg -threads 1 -f rawvideo -pix_fmt yuv420p -video_size 896x512 -i pipe: -threads 1 -f mpegts -s 1260x720 -codec:v mpeg1video -q 8 -bf 0 pipe:", "cpu": "0.0", "cpu_average": "0", "mem": "0.1" }, "468": { "cmdline": "ffmpeg -hide_banner -loglevel warning -threads 2 -hwaccel_flags allow_profile_mismatch -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -user_agent FFmpeg Frigate/0.14.1-f4f3cfa -avoid_negative_ts make_zero -fflags +genpts+discardcorrupt -flags low_delay -strict experimental -analyzeduration 1000M -probesize 1000M -rw_timeout 5000000 -i http://10.10.0.201/flv?port=1935&app=bcs&stream=channel0_ext.bcs&user=*&password=* -r 10 -vf fps=10,scale_vaapi=w=896:h=512:format=nv12,hwdownload,format=nv12,format=yuv420p -threads 2 -f rawvideo -pix_fmt yuv420p pipe:", "cpu": "1.7", "cpu_average": "1", "mem": "0.1" }, "472": { "cmdline": "ffmpeg -hide_banner -loglevel warning -threads 2 -hwaccel_flags allow_profile_mismatch -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -user_agent FFmpeg Frigate/0.14.1-f4f3cfa -avoid_negative_ts make_zero -fflags +genpts+discardcorrupt -rtsp_transport tcp -timeout 5000000 -use_wallclock_as_timestamps 1 -i rtsp://*:*@10.10.0.203:554/Streaming/Channels/103 -r 10 -vf fps=10,scale_vaapi=w=1920:h=1080:format=nv12,hwdownload,format=nv12,format=yuv420p -threads 2 -f rawvideo -pix_fmt yuv420p pipe:", "cpu": "9.5", "cpu_average": "9", "mem": "0.2" }, "481": { "cmdline": "ffmpeg -hide_banner -loglevel warning -threads 2 -hwaccel_flags allow_profile_mismatch -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -user_agent FFmpeg Frigate/0.14.1-f4f3cfa -avoid_negative_ts make_zero -fflags +genpts+discardcorrupt -rtsp_transport tcp -timeout 5000000 -use_wallclock_as_timestamps 1 -i rtsp://*:*@10.10.0.202:554/h265Preview_01_main -f segment -segment_time 60 -segment_format mp4 -reset_timestamps 1 -strftime 1 -c:v copy -c:a copy /tmp/cache/Hinterhof@%Y%m%d%H%M%S%z.mp4", "cpu": "2.2", "cpu_average": "2", "mem": "0.1" }, "482": { "cmdline": "ffmpeg -threads 1 -f rawvideo -pix_fmt yuv420p -video_size 896x512 -i pipe: -threads 1 -f mpegts -s 1260x720 -codec:v mpeg1video -q 8 -bf 0 pipe:", "cpu": "0.0", "cpu_average": "0", "mem": "0.1" }, "484": { "cmdline": "ffmpeg -hide_banner -loglevel warning -threads 2 -hwaccel_flags allow_profile_mismatch -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -user_agent FFmpeg Frigate/0.14.1-f4f3cfa -avoid_negative_ts make_zero -fflags +genpts+discardcorrupt -rtsp_transport tcp -timeout 5000000 -use_wallclock_as_timestamps 1 -i rtsp://*:*@10.10.0.203:554/Streaming/Channels/101 -f segment -segment_time 60 -segment_format mp4 -reset_timestamps 1 -strftime 1 -c:v copy -c:a copy /tmp/cache/Eingang@%Y%m%d%H%M%S%z.mp4", "cpu": "1.1", "cpu_average": "1", "mem": "0.0" }, "485": { "cmdline": "ffmpeg -hide_banner -loglevel warning -threads 2 -hwaccel_flags allow_profile_mismatch -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -user_agent FFmpeg Frigate/0.14.1-f4f3cfa -avoid_negative_ts make_zero -fflags +genpts+discardcorrupt -rtsp_transport tcp -timeout 5000000 -use_wallclock_as_timestamps 1 -i rtsp://*:*@10.10.0.201:554/h265Preview_01_main -f segment -segment_time 60 -segment_format mp4 -reset_timestamps 1 -strftime 1 -c:v copy -c:a copy /tmp/cache/Stellplatz@%Y%m%d%H%M%S%z.mp4", "cpu": "2.2", "cpu_average": "2", "mem": "0.1" }, "490": { "cmdline": "ffmpeg -threads 1 -f rawvideo -pix_fmt yuv420p -video_size 1920x1080 -i pipe: -threads 1 -f mpegts -s 1280x720 -codec:v mpeg1video -q 8 -bf 0 pipe:", "cpu": "0.0", "cpu_average": "1", "mem": "0.1" }, "495": { "cmdline": "ffmpeg -threads 1 -f rawvideo -pix_fmt yuv420p -video_size 1280x720 -i pipe: -threads 1 -f mpegts -s 1280x720 -codec:v mpeg1video -q 8 -bf 0 pipe:", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "610": { "cmdline": "/usr/bin/python3 -c from multiprocessing.resource_tracker import main;main(50)", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "8146": { "cmdline": "sh", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "8313": { "cmdline": "sleep 60", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "8347": { "cmdline": "sleep 30s", "cpu": "0.0", "cpu_average": "0", "mem": "0.0" }, "frigate.full_system": { "cpu": "8.6", "mem": "48.3" } }, "detection_fps": 20.1, "detectors": { "coral": { "detection_start": 1726155738.435789, "inference_speed": 8, "pid": 410 } }, "gpu_usages": { "intel-vaapi": { "gpu": "2.34%", "mem": "-%" } }, "processes": { "go2rtc": { "pid": 98 }, "logger": { "pid": 337 }, "recording": { "pid": 381 }, "review_segment": { "pid": 390 } }, "service": { "last_updated": 1726155738, "latest_version": "0.14.1", "storage": { "/dev/shm": { "free": 93.5, "mount_type": "tmpfs", "total": 100, "used": 6.5 }, "/media/frigate/clips": { "free": 768819.1, "mount_type": "ext4", "total": 3754443, "used": 2794835.6 }, "/media/frigate/recordings": { "free": 768819.1, "mount_type": "ext4", "total": 3754443, "used": 2794835.6 }, "/tmp/cache": { "free": 811.8, "mount_type": "tmpfs", "total": 953.7, "used": 141.9 } }, "temperatures": {}, "uptime": 3398, "version": "0.14.1-f4f3cfa" } }Operating system
Proxmox
Install method
Docker Compose
Object Detector
Coral
Network connection
Wired
Camera make and model
Reolink RLC-811A
Screenshots of the Frigate UI's System metrics pages
Any other information that may be helpful
No response
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