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[v3] Login not possible after update for some users #5890

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Dennis1993 opened this issue Jul 22, 2024 · 1 comment
Open

[v3] Login not possible after update for some users #5890

Dennis1993 opened this issue Jul 22, 2024 · 1 comment

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@Dennis1993
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Dennis1993 commented Jul 22, 2024

Hey,

we are updated our greenlight to 3.3.6 and some users can't login:
image

In this case thats are completly new users.
Where I can see the log file? Whats wrong here?
We authenticate the users by KeyCloak 25.0.2 from our LDAP server.

In KeyCloak the login is successful but after the redirect to greenlight the error appears. Some users are working, some users have this problem.
image

So where I can see the log of this error? :)
Thanks!

@Dennis1993 Dennis1993 changed the title Login not possible [v3] Login not possible after update for some users Jul 22, 2024
@Dennis1993
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I have found the problem: the user has now email address and this is required I think? :D
I added a fake mail and it's working.
It is possible to change that? In our Active directory not all users have a mailbox

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