Getting "OAuthException, code: 200, message: (#200) Permissions error" while requesting ad_insights GraphAPI.

[inmar-mohan]

Hi there,

Thanks for this gem, it made our life easier working with the Meta Ads.
Recently, We have been getting this Koala::Facebook::ClientError: type: OAuthException, code: 200, message: (#200) Permissions error, x-fb-trace-id: BoIlOqL6qEC [HTTP 403] from /usr/local/bundle/gems/koala-3.0.0/lib/koala/api.rb:50:in graph_call error when requesting ad_insights(v17.0) API. I sent the same GraphAPI request for these Ads on GraphAPI Explorer, and we got a successful insights response without any OAuthException, code: 200, message: (#200) Permissions errors.

We have all these permissions to our access token:

Sent ad insights request with the Koala Gem, got OAuthException for the ad_id 6541533064176:

Intercepting get_connections(6541533064176, , {:fields=>"name,adset_id,creative{id,object_story_spec{   link_data{name,description,message,link,caption}}},insights.date_preset(maximum){              actions,unique_actions,cost_per_action_type,cost_per_unique_action_type,website_ctr,account_id,campaign_id,              adset_id,ad_id,video_avg_time_watched_actions,              video_30_sec_watched_actions,video_p100_watched_actions,video_p25_watched_actions,              video_p50_watched_actions,video_p75_watched_actions,video_p95_watched_actions,              date_start,date_stop,impressions,unique_clicks,spend,frequency,cost_per_inline_post_engagement,              inline_link_clicks,cost_per_inline_link_click,inline_post_engagement,reach,ctr,unique_ctr,              unique_link_clicks_ctr,cpm,cpp,cost_per_unique_click,estimated_ad_recall_rate,              cost_per_estimated_ad_recallers,video_play_actions}"})
Koala::Facebook::ClientError: type: OAuthException, code: 200, message: (#200) Permissions error, x-fb-trace-id: BoIlOqL6qEC [HTTP 403]
from /usr/local/bundle/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'

Sent the same Ad insights request on GraphAPI Explorer for the ad_id 6541533064176:

I updated koala gem from v17.0 to the latest v20.0, but no luck, still getting the same OAuthException, code: 200, message: (#200) Permissions errors. Can someone please look into this issue? We are unable to figure out why we are getting OAuthExceptions only when requesting with the Koala gem. Much appreciated.