| title | image |
|---|---|
Error: Cannot read property 'balance' of undefined |
/img/socialCards/error-cannot-read-property-balance-of-undefined.jpg |
import CustomLayout from "@site/src/layouts/collabHeader";
You may encounter this error message when you open MetaMask:
Message: Cannot read property 'balance' of undefined
Code: TypeError
We recommend you reset your account by following the instructions here. Before you do so, consult a member of the team by getting in touch with Support — resetting an account should be avoided where possible. **Make sure you have your Secret Recovery Phrase backed up before you reset your account, as well as the seed phrases or private keys of any imported accounts. **
One thing to keep in mind after resetting your account is that your transaction activity history may default to none: this is because MetaMask stores your transaction history locally. Remember that all transaction history is on the blockchain, and can be consulted on a block explorer. MetaMask being unable to retrieve your balance does not mean that your funds have been lost.