Can't fill in comment form

[MikePritchard615]

Loving the Akeeba comment thing, was very excited when I found it and loving the clear instructions. Got it all set up but I must have done something dumb because I can't click in the comment box:
https://rnpa.org/stories/229-deadbug

Just installed now, most recent version,
J version is up to date.
Comment allowed for Public and Guest.
Tried in FF and Chrome.
New Comments are set to Unpublished. But setting to Published didn't make any difference.
Allow new comments set to yes for this category.

Got any idea what I did wrong?
thanks so much for any help.

[nikosdion]

The comment field is actually the default Joomla editor for the user you are currently logged in with (guest users use the default editor defined in Joomla's Global Configuration). It would appear that the editor doesn't quite work on your site's front-end.

It doesn't seem to be a JavaScript issue as I don't see anything in the console. Likewise, it's not a resource being blocked, I checked for that too.

Since you are using JCE it appears to be a matter of setting up a JCE profile for your guest users. You can consult JCE's documentation for that (I've done that on my blog, www.dionysopoulos.me). Alternatively, follow our documentation to set up Joomla's built-in TinyMCE editor plugin and set it as the default editor in your Global Configuration. That's what I've done on my primary development site (hosted locally).

[MikePritchard615]

Thank you so much! I never would have figured that out and now it's working perfectly! And thank you for developing such an easy to set up commenting tool!

Just one last question: We have 4 super users, all but one have the Receive System Emails shut off, but all are getting the comment notices. Anyway around this?

Thanks again, you rock!

[nikosdion]

The receive system emails setting has no effect whether Akeeba Engage will send emails.

The problem is that Joomla doesn't document what the actual fsck it means with "system emails". To me and about half my users "system emails" means emails sent by Joomla itself, not third party extensions' emails. To the other half of the users it means "any email". So there's no right and wrong way to do it. Either way will be wrong for half of the people you ask.

Joomla further muds the water by ignoring this setting for certain emails it sends itself, e.g. all user emails. Are these not system emails? Who sends them anyway?

Another option is to have one additional email option per extension which can send an email but this is even MORE confusing for the site administrator and the users — since users will eventually see this toggle on their own profiles as well. So that's not an option either.

Therefore I have no solution. Anything I do is both right and wrong so I stick with what works for me personally.

[MikePritchard615]

Thank you Nicholas!
That really helps. I had to laugh when I read your email, what a frustrating system. I appreciate your insights.
Hey thank you also for all your great work in Akeeba Backup and Admin tools. I have a subscription and love them both.
You are amazing.
Thanks much!