All my ftp accounts except one disappeared somehow.

[jaykitpga]

Have been using shiftedit for years . Suddenly my accounts vanished. email on account is [email protected]
Says I still have premier account in the admin panel as well.

[adamjimenez]

Please check your paypal subscription status - it appears to have failed. The accounts will restore when this is resolved.

…

On Thu, 21 Jul 2022 at 19:31, jaykitpga ***@***.***> wrote: Have been using shiftedit for years . Suddenly my accounts vanished. email on account is ***@***.*** Says I still have premier account in the admin panel as well. — Reply to this email directly, view it on GitHub <#388>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAEL6CB73P3A2L4VBQBSE3TVVGJRVANCNFSM54ITB6MQ> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

-- Best regards, Adam Jimenez

[jaykitpga]

in the backend it shows the payment as complete? On Thu, Jul 21, 2022 at 12:04 PM Adam Jimenez ***@***.***> wrote:

…

Please check your paypal subscription status - it appears to have failed. The accounts will restore when this is resolved. On Thu, 21 Jul 2022 at 19:31, jaykitpga ***@***.***> wrote: > Have been using shiftedit for years . Suddenly my accounts vanished. email > on account is ***@***.*** > Says I still have premier account in the admin panel as well. > > — > Reply to this email directly, view it on GitHub > <#388>, or unsubscribe > < https://github.com/notifications/unsubscribe-auth/AAEL6CB73P3A2L4VBQBSE3TVVGJRVANCNFSM54ITB6MQ > > . > You are receiving this because you are subscribed to this thread.Message > ID: ***@***.***> > -- Best regards, Adam Jimenez — Reply to this email directly, view it on GitHub <#388 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ALIJXQDDLLGVAIANJARVF43VVGNKZANCNFSM54ITB6MQ> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[jaykitpga]

shows on last invoice active + completed

…

On Thu, Jul 21, 2022 at 12:09 PM Jay Kitamura ***@***.***> wrote: in the backend it shows the payment as complete? On Thu, Jul 21, 2022 at 12:04 PM Adam Jimenez ***@***.***> wrote: > Please check your paypal subscription status - it appears to have failed. > The accounts will restore when this is resolved. > > On Thu, 21 Jul 2022 at 19:31, jaykitpga ***@***.***> wrote: > > > Have been using shiftedit for years . Suddenly my accounts vanished. > email > > on account is ***@***.*** > > Says I still have premier account in the admin panel as well. > > > > — > > Reply to this email directly, view it on GitHub > > <#388>, or unsubscribe > > < > https://github.com/notifications/unsubscribe-auth/AAEL6CB73P3A2L4VBQBSE3TVVGJRVANCNFSM54ITB6MQ > > > > . > > You are receiving this because you are subscribed to this thread.Message > > ID: ***@***.***> > > > > > -- > Best regards, > Adam Jimenez > > — > Reply to this email directly, view it on GitHub > <#388 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/ALIJXQDDLLGVAIANJARVF43VVGNKZANCNFSM54ITB6MQ> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >

[adamjimenez]

Hi, I've reinstated the account. Please check the payment info with PayPal is up to date.

…

On Thu, 21 Jul 2022, 20:11 jaykitpga, ***@***.***> wrote: shows on last invoice active + completed On Thu, Jul 21, 2022 at 12:09 PM Jay Kitamura ***@***.***> wrote: > in the backend it shows the payment as complete? > > On Thu, Jul 21, 2022 at 12:04 PM Adam Jimenez ***@***.***> > wrote: > >> Please check your paypal subscription status - it appears to have failed. >> The accounts will restore when this is resolved. >> >> On Thu, 21 Jul 2022 at 19:31, jaykitpga ***@***.***> wrote: >> >> > Have been using shiftedit for years . Suddenly my accounts vanished. >> email >> > on account is ***@***.*** >> > Says I still have premier account in the admin panel as well. >> > >> > — >> > Reply to this email directly, view it on GitHub >> > <#388>, or unsubscribe >> > < >> https://github.com/notifications/unsubscribe-auth/AAEL6CB73P3A2L4VBQBSE3TVVGJRVANCNFSM54ITB6MQ >> > >> > . >> > You are receiving this because you are subscribed to this thread.Message >> > ID: ***@***.***> >> > >> >> >> -- >> Best regards, >> Adam Jimenez >> >> — >> Reply to this email directly, view it on GitHub >> < #388 (comment) >, >> or unsubscribe >> < https://github.com/notifications/unsubscribe-auth/ALIJXQDDLLGVAIANJARVF43VVGNKZANCNFSM54ITB6MQ > >> . >> You are receiving this because you authored the thread.Message ID: >> ***@***.***> >> > — Reply to this email directly, view it on GitHub <#388 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAEL6CFPG4LSEW3HAXTDKALVVGOE7ANCNFSM54ITB6MQ> . You are receiving this because you commented.Message ID: ***@***.***>