From 81b89e2b20e9e3525a2bb5c322ae6e8cae1e37f8 Mon Sep 17 00:00:00 2001 From: Mark Hulbert <39801222+m-hulbert@users.noreply.github.com> Date: Fri, 7 Nov 2025 12:46:02 +0100 Subject: [PATCH] Add generated error code content --- .../docs/platform/errors/codes/10000.mdx | 207 ++++++++++ .../docs/platform/errors/codes/100003.mdx | 182 +++++++++ .../docs/platform/errors/codes/101000.mdx | 147 +++++++ .../docs/platform/errors/codes/101003.mdx | 179 +++++++++ .../docs/platform/errors/codes/10200.mdx | 108 +++++ .../docs/platform/errors/codes/102100.mdx | 198 ++++++++++ .../docs/platform/errors/codes/20000.mdx | 155 ++++++++ .../docs/platform/errors/codes/40001.mdx | 278 +++++++++++++ .../docs/platform/errors/codes/40006.mdx | 292 ++++++++++++++ .../docs/platform/errors/codes/40008.mdx | 177 +++++++++ .../docs/platform/errors/codes/40009.mdx | 300 ++++++++++++++ .../docs/platform/errors/codes/40010.mdx | 242 ++++++++++++ .../docs/platform/errors/codes/40011.mdx | 197 +++++++++ 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successful operations, connection state transitions, or intentional message filtering." +meta_keywords: "error 10000, no error, connection closed, channel attachment, connection state, message filtering" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 10000 */} +{/* Generated: 2025-11-06T21:51:34.794Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10000-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10000-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Multi-context documentation covering connection state management, normal operations, and filtering scenarios. Clarifies this is not typically an error condition requiring user action. */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This code represents a successful operation, normal state transition, or intentional filtering action rather than an error condition. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 10000 | 200 | Success/State Management | No | + +## Impact + +Error code 10000 typically indicates normal operation and does not prevent other operations from succeeding. The specific impact depends on the context in which you encounter it. + +## Troubleshooting + +The following are scenarios where you might encounter error code 10000: + +### Connection state restriction + +| Error code | Message | +| ---------- | ------- | +| 10000 | "Can't attach when not in an active state" | + +This occurs when attempting channel operations before the connection is established or when the connection is no longer active. + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10000-analysis.md lines 26-31, Java SDK implementation */} + +To resolve this: + +Check your connection state before performing channel operations: + + +```javascript +const channel = ably.channels.get('your-channel'); + +// Wait for connection to be established +ably.connection.on('connected', async () => { + await channel.attach(); + // Now safe to perform channel operations +}); +``` + + +{/* Source: Based on connection state management patterns from Ably connection documentation */} + + + +{/* Source: Editorial notes guidance on connection states from https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md lines 145-209 */} + +### Mobile app lifecycle transitions + +| Error code | Message | +| ---------- | ------- | +| 10000 | "Can't attach when not in an active state" | + +This commonly occurs in mobile applications when the app returns from background state and attempts to resume operations before the connection is re-established. + +{/* Source: Support case from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10000-knowledge.md lines 103-109, EA customer issue */} + +To resolve this: + +Handle app lifecycle events and wait for connection before resuming operations: + + +```javascript +// React Native example +import { AppState } from 'react-native'; + +AppState.addEventListener('change', (nextAppState) => { + if (nextAppState === 'active') { + // Wait for connection to be re-established + if (ably.connection.state !== 'connected') { + ably.connection.once('connected', () => { + // Resume operations + resumeChannelOperations(); + }); + } + } +}); +``` + + +{/* Source: Based on mobile app lifecycle best practices and support case context from knowledge file */} + +### Connection closed by client + +| Error code | Message | +| ---------- | ------- | +| 10000 | "Connection closed by client" | + +This indicates the connection was intentionally closed by your application. This is normal behavior and not an error condition. + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10000-analysis.md lines 15-20, .NET SDK implementation */} + +No action is required unless the disconnection was unintended. + +### Message filtering + +| Error code | Message | +| ---------- | ------- | +| 10000 | "Discarding message; not local origin" or "Message discarded by perMessageTransform" | + +This occurs on the server side when messages are intentionally filtered by integration rules or transformation logic. This is expected behavior when filtering rules are configured. + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10000-analysis.md lines 36-55, realtime server implementation */} + +If messages are being filtered unexpectedly, review your integration configuration in the Ably dashboard. + +## Related errors + +The following errors are related to connection state management: + +| Error code | Description | +| ---------- | ----------- | +| [80000 - Connection failed](/docs/platform/errors/codes/80000) | Occurs when connection cannot be established, unlike 10000 which indicates the connection state is preventing operations. | +| [80002 - Connection suspended](/docs/platform/errors/codes/80002) | Connection enters suspended state after extended disconnection, requiring full reconnection unlike the temporary state indicated by 10000. | +| [80003 - Unable to send message](/docs/platform/errors/codes/80003) | Similar to 10000 but specifically for message publishing when queueing is disabled. | + +## Resources + +* [Connection state documentation](https://ably.com/docs/connect) +* [Channel attachment and lifecycle](https://ably.com/docs/channels) +* [Mobile app best practices](https://ably.com/docs/best-practice-guide) + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +* Your account ID and app ID. +* The full error message including the error code. +* Steps to reproduce the issue. +* Any relevant code snippets (without any sensitive credentials). +* The SDK and version you're using. + +### Additional resources + +* [Connection state transitions](https://ably.com/docs/connect/states) +* [Client options documentation](https://ably.com/docs/api/realtime-sdk#client-options) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10000-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10000-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- No pre-existing documentation found +*/} + +{/* CONTENT DECISIONS: +- Structure B used due to multiple distinct contexts for this error code +- Emphasized that 10000 is not typically an error requiring action (lines 23-24) +- Focused on connection state restriction as primary user-facing scenario (lines 26-31 from analysis) +- Included mobile app lifecycle guidance based on EA support case (lines 103-109 from knowledge) +- Mentioned message filtering but de-emphasized as server-side internal behavior (lines 36-55 from analysis) +- Applied editorial notes guidance about connection states and default queueing behavior (lines 145-209 from editorial notes) +- No code examples for message filtering as it's server-side only +- Did not include frequency claims per editorial notes guidance on avoiding speculation +*/} + +{/* ATTRIBUTION BY SECTION: +- Overview: Based on official definition "no error" from analysis lines 9 and knowledge lines 21-23 +- Connection State Restriction: + - Issue: Java SDK implementation from analysis lines 26-31 + - Solution: Standard connection state management pattern from Ably documentation + - Note about queueing: Editorial notes lines 145-209 +- Mobile App Lifecycle: + - Issue: EA customer support case from knowledge lines 103-109 + - Solution: Mobile app lifecycle best practices +- Connection Closed: + - .NET SDK implementation from analysis lines 15-20 +- Message Filtering: + - Realtime server implementation from analysis lines 36-55 +- Related Errors: Selected based on connection state relationship +*/} + +{/* URL VALIDATION NOTE: 2025-11-06T21:51:34.794Z */} +{/* External URLs: 6 standard Ably documentation URLs (could not validate due to network restrictions, but all follow documented patterns) | Exempted internal: 3 error code links */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 10000 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 10000 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} diff --git a/src/pages/docs/platform/errors/codes/100003.mdx b/src/pages/docs/platform/errors/codes/100003.mdx new file mode 100644 index 0000000000..9485193e45 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/100003.mdx @@ -0,0 +1,182 @@ +--- +title: "Error 100003: Token authentication non-retriable failure" +meta_description: "Learn about Ably error code 100003, which occurs when the Asset Tracking SDK encounters a permanent token authentication failure that cannot be resolved through retries." +meta_keywords: "Ably error 100003, token authentication failure, Asset Tracking SDK, non-retriable error, 403 forbidden, authentication error" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 100003 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document SDK-specific authentication failure with focus on credential configuration and environment setup */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +# Error 100003: Token authentication non-retriable failure + +This error occurs when the Ably Asset Tracking Android SDK encounters a permanent authentication failure that cannot be resolved through retries. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 100003 | 403 | Authentication (Asset Tracking) | No | + +## Impact + +This error prevents the Asset Tracking SDK from establishing a connection to Ably's servers. + +The SDK will not automatically retry this error as it indicates a permanent configuration or credential issue that requires manual intervention. + +## Troubleshooting + +The following are common causes and resolutions for error 100003: + +### Invalid or revoked API key + +This occurs when: +- The API key has been revoked in the Ably dashboard +- The API key contains typos or formatting errors +- Using a test API key in production environment + +To resolve this: +1. Navigate to your [Ably dashboard](https://ably.com/dashboard) → Apps → API Keys +2. Verify your API key is active and not revoked +3. Copy the complete API key including all three parts: `appId.keyId:keySecret` +4. Update your Asset Tracking SDK configuration with the correct key + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-analysis.md lines 25-30 */} + +### Insufficient token permissions + +This occurs when: +- Your token lacks the required capabilities for asset tracking operations +- The token server is not configured to include necessary channel permissions +- Required presence or publish permissions are missing + +To resolve this: +1. Ensure your token includes capabilities for asset tracking channels +2. Add the required permissions when generating tokens: + - `publish` for location updates + - `subscribe` for tracking subscriptions + - `presence` for online status +3. Review the [Asset Tracking documentation](https://ably.com/docs/asset-tracking) for required capabilities + +{/* Source: Knowledge advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-knowledge.md lines 102-111 */} + +### Wrong environment configuration + +This occurs when: +- Production credentials are used with sandbox endpoints +- Sandbox credentials are used with production endpoints +- Environment variables are incorrectly configured + +To resolve this: +1. Verify your environment configuration matches your API key type +2. For production apps, ensure you're using production API keys from your Ably dashboard +3. Check that environment-specific configuration is properly deployed +4. Review your connection configuration to ensure the correct Ably endpoint is being used + +{/* Source: Knowledge advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-knowledge.md lines 122-130 */} + +### Token server credential issues + +This occurs when: +- Your token server is using an expired or invalid API key +- The token server's API key lacks permission to generate tokens +- Token generation is failing on the server side + +To resolve this: +1. Verify your token server's API key is valid and active +2. Ensure the server-side API key has permission to generate tokens +3. Test token generation independently to isolate the issue +4. Check token server logs for authentication failures + +{/* Source: Knowledge advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-knowledge.md lines 112-121 */} + +## Prevention + +To avoid encountering this error in the future: + +- Store API keys securely using environment variables or secure credential storage +- Implement credential validation during app initialization +- Use separate API keys for different environments (development, staging, production) +- Set up monitoring for authentication failures in your production environment +- Regularly rotate API keys according to your security policy +- Test authentication configuration before deploying to production + +{/* Source: Best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-knowledge.md lines 134-153 */} + +## Related errors + +The following errors are related to error code 100003: + +| Error code | Description | +| ---------- | ----------- | +| [100002](/docs/platform/errors/codes/100002) | Retriable token fetch failure - temporary authentication issues that may be resolved with retry | +| [40160](/docs/platform/errors/codes/40160) | Token capability issues - occurs when token lacks required permissions | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Asset Tracking SDK documentation](https://ably.com/docs/asset-tracking) +- [Authentication best practices](https://ably.com/docs/auth/basic) +- [Token authentication guide](https://ably.com/docs/auth/token) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific error-specific notes for 100003) +- Existing Documentation: None found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Limited FAQ content available, focused on implementation patterns from knowledge file + - Credential validation patterns from lines 158-200 + - Error handling implementation from lines 171-185 +- Content Excluded: Code examples excluded as they were illustrative patterns not essential for resolution +- Recommendations Source: + - Resolution steps based on common patterns documented in knowledge file lines 92-130 + - Prevention strategies from lines 134-153 +- Code Examples Rationale: No code examples included as linking to documentation is sufficient for configuration issues +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Invalid API key: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-analysis.md lines 25-30 + - Token permissions: From knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-knowledge.md lines 102-111 + - Environment mismatch: From knowledge file lines 122-130 + - Token server issues: From knowledge file lines 112-121 +- Resolution Steps: + - Each resolution directly corresponds to its cause, sourced from same locations +- Prevention: Based on best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/100003-knowledge.md lines 134-153 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 4 | Corrected: 0 | Exempted internal: 5 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 100003 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 100003 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/101000.mdx b/src/pages/docs/platform/errors/codes/101000.mdx new file mode 100644 index 0000000000..bba141a7b6 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/101000.mdx @@ -0,0 +1,147 @@ +--- +title: "Error code 101000: Space name missing" +meta_description: "Understand and resolve Ably error code 101000 which occurs when attempting to get a space without providing a valid non-empty name." +meta_keywords: "Ably error 101000, space name missing, Spaces SDK, validation error, empty space name" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 101000 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Simple validation error with single cause and clear resolution - using Structure A */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when you attempt to get or create a space in the Ably Spaces SDK without providing a valid non-empty string as the space name. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 101000 | 400 | Validation error | No | + +## Impact + +This error only impacts the current operation and prevents the space from being created or retrieved. The error is thrown immediately and synchronously, preventing any downstream operations. + +The SDK will not automatically retry this operation as it's a validation error that requires fixing the input parameter. + +## Troubleshooting + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-analysis.md lines 15-21 */} +This validation error occurs when the space name parameter is: +- An empty string (`""`) +- `null` or `undefined` +- A non-string value (number, object, array, etc.) + +To resolve this error, provide a valid non-empty string as the space name: + + +```javascript +// Incorrect usage that triggers error 101000 +await spaces.get(""); // Empty string +await spaces.get(null); // Null value +await spaces.get(undefined); // Undefined +await spaces.get(123); // Number instead of string + +// Correct usage +await spaces.get("my-space"); +await spaces.get("room-123"); +await spaces.get("chat-" + userId); +``` + + +{/* Source: Best practice based on validation pattern from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-analysis.md lines 48-53 */} +For robust error handling, validate the space name before passing it to the SDK: + + +```javascript +function getSpace(name) { + // Validate input before calling SDK + if (typeof name !== 'string' || name.length === 0) { + throw new Error('Space name must be a non-empty string'); + } + + return spaces.get(name); +} +``` + + +## Prevention + +To prevent this error: + +1. **Validate user input**: If space names come from user input, validate them before passing to the SDK +2. **Use meaningful identifiers**: Choose descriptive, non-empty names for your spaces +3. **Add type checking**: In TypeScript projects, leverage type safety to catch issues at compile time +4. **Implement error boundaries**: Wrap space operations in try-catch blocks to handle validation errors gracefully + +## Related errors + +The following errors are related to error code 101000: + +| Error code | Description | +| ---------- | ----------- | +| [101001 - Must enter space](/docs/platform/errors/codes/101001) | Occurs when attempting operations on a space without entering it first. | +| [101002 - Lock request exists](/docs/platform/errors/codes/101002) | Related validation error when a lock request already exists. | +| [101003 - Lock is locked](/docs/platform/errors/codes/101003) | Occurs when attempting to acquire an already locked component. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Ably Spaces documentation](https://ably.com/docs/products/spaces) +- [Spaces SDK on GitHub](https://github.com/ably/spaces) +- [Getting started with Spaces](https://ably.com/docs/products/spaces/getting-started) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 5 | Corrected: 2 | Exempted internal: 3 */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific error-specific notes for 101000) +- Repository Overviews: Not needed for this simple validation error +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No FAQ content existed for this error (confirmed in knowledge.md lines 8-18) +- Content Excluded: None - all relevant information included +- Recommendations Source: Based on validation logic from analysis.md lines 48-53 +- Code Examples Rationale: Included to show incorrect vs correct usage based on analysis.md lines 15-21 +*/} + +{/* ATTRIBUTION BY SECTION: +- Error description: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-analysis.md lines 15-21 +- Impact section: Based on error implementation pattern from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-analysis.md lines 151-156 +- Troubleshooting: + - Invalid values list from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-analysis.md lines 48-53 + - Code examples derived from documented patterns in analysis.md +- Prevention: Best practices based on validation pattern analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-analysis.md lines 157-160 +- Related errors: Error family from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101000-analysis.md lines 92-98 +*/} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 101000 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 101000 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/101003.mdx b/src/pages/docs/platform/errors/codes/101003.mdx new file mode 100644 index 0000000000..91a9f280c9 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/101003.mdx @@ -0,0 +1,179 @@ +--- +title: "Error code 101003: Lock is currently locked" +meta_description: "Understand and resolve Ably error code 101003, which occurs when attempting to acquire a lock that's already held by another user in Ably Spaces." +meta_keywords: "Ably error 101003, lock is locked, Spaces locking error, component locking, distributed locking, collaborative editing" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 101003 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document as expected lock contention behavior in distributed systems, not an error */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error indicates that a component lock in Ably Spaces is currently held by another user, and your lock request did not take priority. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 101003 | 400 | Spaces Locking | Yes | + +## Error messages + +| Message | Description | +| ------- | ----------- | +| `lock is currently locked` | The component you're trying to lock is already locked by another user | + +## Impact + +This error affects only the current lock acquisition attempt. Your application remains connected and functional. + +The Spaces SDK does not automatically retry lock acquisitions. Your application should implement appropriate retry logic based on your use case. + +## Quick fixes + +- Subscribe to lock update events to be notified when the lock becomes available +- Implement visual indicators showing who currently holds the lock +- Design your UI to gracefully handle lock contention scenarios + +## Troubleshooting + +This is an expected condition in collaborative applications when multiple users attempt to interact with the same component simultaneously. + +### Lock held by another user + +| Error message | +| ------------- | +| `lock is currently locked` | + +This occurs when: +- Another user has already acquired the lock for the component +- Your lock request's timestamp or priority did not supersede the existing lock +- The distributed locking system resolved the conflict in favor of the existing lock holder + +To handle this: +1. Subscribe to lock update events to detect when the lock becomes available: + ```javascript + const { status, member, acquire, release } = useLock('component-id'); + + // Monitor lock status changes + useEffect(() => { + if (status === 'unlocked') { + // Lock is now available - can attempt to acquire + } + }, [status]); + ``` + {/* Source: Based on Spaces SDK patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-knowledge.md lines 106-119 */} + +2. Display who currently holds the lock to improve user experience: + ```javascript + if (status === 'locked' && member) { + showMessage(`${member.clientId} is currently editing this component`); + } + ``` + {/* Source: Derived from lock state management pattern in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-analysis.md lines 41-43 */} + +3. Implement retry logic with exponential backoff if immediate lock acquisition is critical: + ```javascript + async function acquireLockWithRetry(lockId, maxRetries = 3) { + for (let attempt = 0; attempt < maxRetries; attempt++) { + const lock = await acquire(); + if (lock) return lock; + + // Exponential backoff: 1s, 2s, 4s + await new Promise(resolve => + setTimeout(resolve, Math.pow(2, attempt) * 1000) + ); + } + return null; + } + ``` + {/* Source: Recommendation from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-analysis.md lines 79-80 */} + +## Prevention + +To minimize lock contention in your collaborative application: + +- **Design for collaboration**: Show visual indicators when components are being edited by others +- **Queue position display**: Let users know their position when waiting for a lock +- **Auto-save and release**: Release locks promptly when users finish editing +- **Conflict resolution UI**: Provide clear options when lock conflicts occur +- **Timeout inactive locks**: Consider implementing timeouts for locks held by inactive users + +{/* Source: Prevention strategies from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-knowledge.md lines 99-104 */} + +## Related errors + +The following errors are related to error code 101003: + +| Error code | Description | +| ---------- | ----------- | +| [101000 - Spaces not found](/docs/platform/errors/codes/101000) | Occurs when attempting operations on non-existent Spaces instances | +| [101001 - Lock invalidated](/docs/platform/errors/codes/101001) | Related lock error when a lock is invalidated by another request | +| [101002 - Lock released](/docs/platform/errors/codes/101002) | Occurs when attempting operations on already-released locks | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Ably Spaces documentation](https://ably.com/docs/products/spaces) +- [Component locking guide](https://ably.com/docs/products/spaces#component-locking) +- [Collaborative features best practices](https://ably.com/blog/collaborative-features) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Existing Documentation: None (new documentation) +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Lock description from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-knowledge.md lines 11-18 +- Content Excluded: None - all relevant information included +- Recommendations Source: + - Lock event subscription: Knowledge file lines 106-119 + - Retry logic: Analysis file lines 79-80 + - UI patterns: Knowledge file lines 98-104 +- Code Examples Rationale: Included essential patterns for handling lock contention based on SDK usage patterns +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Lock contention: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-analysis.md lines 41-50 + - Priority system: From code analysis at https://github.com/ably/spaces/blob/main/src/Locks.ts#L448 +- Resolution Steps: + - Step 1: Lock monitoring pattern from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/101003-knowledge.md lines 106-119 + - Step 2: UI feedback from analysis file lines 41-43 + - Step 3: Retry logic from analysis file lines 79-80 +- Prevention: Based on developer guidance in knowledge file lines 99-104 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 1 | Corrected: 0 | Exempted internal: 3 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 101003 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 101003 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/10200.mdx b/src/pages/docs/platform/errors/codes/10200.mdx new file mode 100644 index 0000000000..37942fa494 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/10200.mdx @@ -0,0 +1,108 @@ +--- +title: "Error 10200" +meta_description: "Information about Ably error code 10200" +meta_keywords: "Ably, error, error codes, 10200" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 10200 */} +{/* Generated: 2025-11-07T01-19-51-325Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10200-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10200-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document as non-existent error with redirection to actual error 102000 */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +Error code 10200 does not exist in the Ably platform. This appears to be a reference to error code **102000**. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 10200 | N/A | Non-existent | N/A | + +## Impact + +This error code has no impact as it does not exist in the Ably platform. If you're seeing this error number, it's likely a misrepresentation of error code 102000. + +## Troubleshooting + +### Likely intended error: 102000 + +If you encountered error 10200, you likely encountered error **102000**, which relates to Chat room name validation. + +Error 102000 occurs when: +- A Chat room name is empty +- A Chat room name starts with invalid characters (`:`, `,`, `[`, or spaces) +- A Chat room name contains forbidden character sequences (`::$`) + +To resolve error 102000: +1. Ensure your room name is not empty +2. Check that your room name doesn't start with `:`, `,`, `[` or spaces +3. Verify your room name doesn't contain the sequence `::$` + +For complete documentation of error 102000, please visit [Error 102000](/docs/platform/errors/codes/102000). + +### If you're certain you encountered 10200 + +This error code has limited documentation available. If you encounter this error, please contact Ably support at https://ably.com/support with: +- The full error message +- What action triggered the error +- Your account ID and app ID + +Our support team will help you resolve this issue. + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Ably Chat documentation](/docs/chat) +- [Error 102000 documentation](/docs/platform/errors/codes/102000) - The likely intended error code + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10200-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10200-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific error-specific notes for 10200) +- Existing Documentation: None existed +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No FAQ content existed for error 10200 +- Content Excluded: No actual error implementation to document +- Recommendations Source: Based on analysis showing this is a CSV parsing bug +- Code Examples Rationale: No code examples included as error doesn't exist +*/} + +{/* ATTRIBUTION BY SECTION: +- Non-existence statement: Based on analysis in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10200-analysis.md lines 13-14 +- Error 102000 reference: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10200-analysis.md lines 19-33 +- Room name validation rules: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10200-analysis.md lines 42-47 and 52-57 +- CSV extraction bug: Documented in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/10200-knowledge.md lines 48-57 +*/} + +{/* URL Validation Completed: 2025-11-07T01-19-51-325Z */} +{/* External URLs verified: 2 | Corrected: 0 | Exempted internal: 2 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 10200 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 10200 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/102100.mdx b/src/pages/docs/platform/errors/codes/102100.mdx new file mode 100644 index 0000000000..150dff414a --- /dev/null +++ b/src/pages/docs/platform/errors/codes/102100.mdx @@ -0,0 +1,198 @@ +--- +title: "Error 102100 - Room discontinuity" +meta_description: "Information and troubleshooting for Ably error code 102100 - Room discontinuity in Chat SDK" +meta_keywords: "Ably, error, error codes, 102100, room discontinuity, Chat SDK, reconnection" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 102100 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/102100-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/102100-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Documenting a Chat SDK-specific room discontinuity error requiring client recovery */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +A room discontinuity has been detected, indicating the chat room's underlying connection was disrupted and could not resume its previous state. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 102100 | 400 (Kotlin) / 500 (Swift) | Room Lifecycle | No - requires client recovery | + +## Impact + +This error indicates that the chat room has experienced a discontinuity that affects: + +- **Message continuity**: Messages sent during the disruption may be missing or out of order. +- **Presence state**: The presence set may be incomplete or outdated. +- **Room state**: Any transient state in the room needs to be resynchronized. + +The Chat SDK will emit a discontinuity event that your application must handle. This is not automatically retried as it requires application-level recovery actions to ensure data consistency. + +## Troubleshooting + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/102100-analysis.md lines 88-92 */} +This error occurs when the Chat SDK detects that a room's channel has re-attached without resuming its previous state after a successful initial attachment. The SDK monitors for this specific condition to ensure applications are notified when recovery actions are needed. + +### Common scenarios + +#### Network disruption and reconnection + +This occurs when: + +- The network connection is lost for longer than the automatic recovery window (2 minutes). +- The connection re-establishes but cannot restore the previous channel state. +- The underlying Ably connection experiences a discontinuity. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/102100-knowledge.md lines 127-159 */} +To resolve this: + +1. Listen for discontinuity events in your chat application. +2. Re-attach the affected room when a discontinuity is detected. +3. Synchronize the latest state using the room's history APIs. +4. Update your UI to reflect any missed messages or state changes. + + +```javascript +// JavaScript/TypeScript recovery example +room.on('discontinuity', async (error) => { + // Error code 102100 received + console.log('Room discontinuity detected:', error.message); + + // Re-attach to the room + await room.attach(); + + // Synchronize latest messages + const history = await room.messages.get({ limit: 50 }); + updateMessageHistory(history); +}); +``` + +```kotlin +// Kotlin/Android recovery example +room.onDiscontinuity { error -> + // Error code 102100 detected + Log.w("Chat", "Room discontinuity: ${error.message}") + + // Handle discontinuity with re-attachment + room.attach() + + // Sync latest messages + syncLatestMessages() +} +``` + +```swift +// Swift/iOS recovery example +room.onDiscontinuity { event in + // Error code 102100 emitted + print("Room discontinuity: \(event.error.message)") + + // Recover room state + try await room.attach() + try await synchronizeRoomState() +} +``` + + +#### Server-side connection termination + +This occurs when: + +- Ably infrastructure performs load balancing or maintenance. +- The connection is shed due to resource constraints. +- The server terminates the connection for any operational reason. + +To handle this: + +- Implement the same discontinuity handling as for network disruptions. +- Consider showing a brief reconnection indicator in your UI. +- Buffer any outgoing messages during the recovery period. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/102100-knowledge.md lines 167-175 */} + +## Prevention + +To minimize discontinuity occurrences: + +- Implement robust discontinuity event handlers when initializing chat rooms. +- Provide visual feedback to users during reconnection and recovery. +- Consider implementing message buffering for outgoing messages. +- Verify local state against server state after recovery. +- Allow read-only access to chat history during recovery periods. + +## Related errors + +The following errors are related to error code 102100: + +| Error code | Description | +| ---------- | ----------- | +| [102101](/docs/platform/errors/codes/102101) | Room in failed state - requires complete reinitialization. | +| [102102](/docs/platform/errors/codes/102102) | Room is releasing - operations blocked during cleanup. | +| [102103](/docs/platform/errors/codes/102103) | Room is released - room no longer available for operations. | +| [102106](/docs/platform/errors/codes/102106) | Room released before operation completed - timing conflict. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Ably Chat](https://ably.com/chat) +- [Chat SDK documentation](https://ably.com/docs/chat/setup) +- [Connection state recovery](https://ably.com/docs/realtime/connection#connection-state-recovery) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/102100-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/102100-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Writing Guide: https://github.com/ably/ably-os/blob/b819713/src/prompts/shared-resources/error-code-doc-writing-guide.md +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No existing FAQ content found - error was undocumented +- Content Excluded: None - all relevant technical details included +- Recommendations Source: + - Recovery patterns from Knowledge file lines 127-159 + - Discontinuity detection logic from Analysis file lines 88-92 +- Code Examples Rationale: Included SDK-specific recovery patterns as they are essential for resolving this error +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Network disruption: Based on Knowledge file lines 111-114 + - Server termination: Based on Knowledge file lines 111-114 +- Resolution Steps: + - Recovery pattern: Knowledge file lines 127-159 showing SDK-specific approaches + - Re-attachment requirement: Analysis file lines 88-92 showing trigger conditions +- Prevention: Based on Knowledge file lines 167-175 best practices +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 3 | Corrected: 1 (Chat SDK URL) | Exempted internal: 8 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 102100 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 102100 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/20000.mdx b/src/pages/docs/platform/errors/codes/20000.mdx new file mode 100644 index 0000000000..544fcbdd0f --- /dev/null +++ b/src/pages/docs/platform/errors/codes/20000.mdx @@ -0,0 +1,155 @@ +--- +title: "Error code 20000: Protocol acknowledgment" +meta_description: "Understanding and handling Ably error code 20000, a protocol acknowledgment code used during normal connection lifecycle operations." +meta_keywords: "ably error 20000, transport superseded, connection lifecycle, protocol acknowledgment, error info" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 20000 */} +{/* Generated: 2025-11-07T01-19-51-325Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document this as a non-error protocol acknowledgment that confuses users when it appears in logs */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error code is a protocol acknowledgment used when the Ably protocol requires an `ErrorInfo` object even though no actual error has occurred. It appears during normal connection lifecycle operations. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 20000 | 200 or 204 | Protocol Acknowledgment | No | + +## Error messages + +| Message | Description | +| ------- | ----------- | +| `Transport superseded` | A newer transport has replaced an existing one (normal during connection upgrades) | +| `Transport superseded as active transport` | The active transport has been replaced (expected behavior) | +| `Connection superseded` | A new connection has replaced the current one | +| `Client no longer needed, resource being disposed` | Resource cleanup in progress | +| `Coordinator idle (no existing coordinator and create-on-request disabled)` | Coordinator entering idle state | +| `Declining token as not active` | Channel declining a lifecycle token | +| `Unable to hand token off to successor` | Token handoff failed during channel relocation | +| `Transient attachment detaching` | Temporary channel attachment is detaching | + +## Impact + +This error code has **no negative impact** on your application. It's an informational status used for protocol compliance. + +The Ably SDK handles this automatically - no intervention or retry is needed from your application. + +## Why am I seeing this? + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-analysis.md lines 85-113 */} +Error code 20000 appears in logs during these normal operations: + +### Transport lifecycle management + +This occurs when: +- The SDK upgrades from HTTP polling to WebSocket +- Multiple connection attempts resolve to a single connection +- Authentication parameters are updated mid-connection +- Connection recovery selects a better transport + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-knowledge.md lines 86-88 */} +This is the most common scenario for error 20000 and represents normal SDK behavior as it optimizes your connection. + +### Resource cleanup + +This occurs when: +- Unused connections are being disposed +- Global resources are cleaned up +- Coordinators enter an idle state + +These are routine housekeeping operations that ensure efficient resource usage. + +### Channel token management + +This occurs when: +- Channels undergo relocation on the backend +- Inactive channels decline lifecycle tokens +- Token handoffs occur during infrastructure changes + +This is part of Ably's distributed architecture management and requires no action from you. + +## Resolution + +**No action is required** - this is not an actual error. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-knowledge.md lines 93-96 */} +If you're concerned about seeing error 20000 in your logs: + +1. **Verify your application is functioning normally** - Check that messages are being sent and received as expected +2. **Review the specific message text** - The message indicates which normal operation occurred (e.g., "Transport superseded" means a connection upgrade happened) +3. **Consider your logging configuration** - Since this is informational, you may want to filter it from error logs + +{/* Source: Knowledge finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-knowledge.md lines 44-45 about customer confusion */} +If you're experiencing actual connectivity issues alongside error 20000, the root cause is likely a different error code that should also be present in your logs. + +## Prevention + +While error 20000 doesn't need prevention (it's normal behavior), you can reduce its appearance in logs by: + +- Filtering error code 20000 from your error monitoring, as it's informational only +- Understanding that frequent appearance during connection establishment is expected +- Not treating HTTP status 204 responses with error 20000 as failures + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Additional resources + +- [Connection state management documentation](https://ably.com/docs/connect/states) +- [Transport and protocol guide](https://ably.com/docs/connect#transport) +- [Understanding Ably error codes](https://ably.com/docs/platform/errors) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Existing Documentation: No existing documentation found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: None available for error 20000 +- Content Excluded: Frequency percentages (60%, 20%, 20%) from analysis as per editorial notes about not including unverified frequency data +- Recommendations Source: Based on knowledge file support history showing customer confusion about this error in logs +- Code Examples Rationale: None included as this is an informational status requiring no code changes +*/} + +{/* ATTRIBUTION BY SECTION: +- Error messages table: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-analysis.md lines 16-75 +- Transport lifecycle section: From analysis at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-analysis.md lines 86-95 +- Resource cleanup section: From analysis at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-analysis.md lines 96-102 +- Channel token section: From analysis at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-analysis.md lines 103-109 +- Resolution approach: From knowledge file support patterns https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-knowledge.md lines 93-96 +- Customer confusion context: From HubSpot ticket reference at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/20000-knowledge.md lines 39-45 +*/} + +{/* URL Validation Completed: 2025-11-07T01-19-51-325Z */} +{/* External URLs verified: 3 | Corrected: 0 | Exempted internal: 7 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 20000 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 20000 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40001.mdx b/src/pages/docs/platform/errors/codes/40001.mdx new file mode 100644 index 0000000000..d54543b3aa --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40001.mdx @@ -0,0 +1,278 @@ +--- +title: "Invalid request body" +meta_description: "Understand and resolve the Ably error 40001 which occurs when the request sent to Ably contains invalid or malformed data." +meta_keywords: "Ably error, error code 40001, invalid request body, JSON parsing error, Chat SDK error, token request error, message validation, API request validation" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40001 */} +{/* Generated: 2025-11-07T01-19-51-325Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Comprehensive documentation of request body validation errors with specific Chat SDK, token request, and encoding scenarios based on research findings */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +# Invalid request body + +This error occurs when the request sent to Ably contains invalid, malformed, or missing data that prevents the server from processing it. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ----------- | -------- | --------- | +| 40001 | 400 | Client Error (Request Validation) | No | + +## Error messages + +You may see one of these messages: + +| Message | Context | +| ------- | ------- | +| `invalid request body` | Generic validation failure | +| `unable to publish chat message while parsing request; cannot decode request body (ensure JSON is properly formatted)` | Chat message JSON parsing error | +| `unable to publish chat message while validating request; text is empty (message text field is required and cannot be empty)` | Chat message validation | +| `Invalid token request body while parsing authentication request; no keyName specified (keyName is required for token requests)` | Token request missing keyName | +| `Invalid token request body while parsing authentication request; no nonce specified (nonce is required to prevent replay attacks)` | Token request missing nonce | +| `unable to add message reaction; type is empty` | Reaction missing type field | +| `unable to add message reaction; name is empty` | Reaction missing name field | +| `invalid JSON data` | JSON parsing failure | +| `invalid MessagePack data` | MessagePack parsing failure | +| `missing content-type` | Missing Content-Type header | + +## Impact + +This error prevents the current operation from completing. The request is rejected immediately without any processing, and no retry will succeed unless the request data is corrected. + +The Ably SDK will not automatically retry this error because it indicates a problem with the request data itself, not a transient network or server issue. + +## Troubleshooting + +The following are common causes and resolutions for error 40001: + +### Invalid JSON formatting +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 16-19, 64, 178-179 */} + +| Error message | Description | +| ------------- | ----------- | +| `cannot decode request body (ensure JSON is properly formatted)` | Malformed JSON syntax | + +This occurs when: +- The JSON structure is malformed (missing quotes, brackets, or commas) +- The request body contains invalid UTF-8 characters +- The Content-Type header doesn't match the actual body format + +To resolve this: +1. Validate your JSON using a JSON validator before sending +2. Ensure all strings are properly quoted and escaped +3. Verify your Content-Type header is set to `application/json` +4. Check that all text data is UTF-8 encoded + +### Chat message validation failures +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 46-51, 66-71 */} +{/* Source: Knowledge base from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-knowledge.md lines 49-52 */} + +| Error message | Description | +| ------------- | ----------- | +| `text is empty (message text field is required and cannot be empty)` | Missing or empty message text | + +This occurs when: +- Attempting to send a Chat message without the required `text` field +- The `text` field is present but contains an empty string + +To resolve this: +- Ensure your Chat message includes a non-empty `text` field: + + +```javascript +// Correct - includes required text field +await room.messages.send({ + text: 'Hello, world!', + metadata: { priority: 'high' } +}); + +// Incorrect - missing or empty text +await room.messages.send({ + text: '', // This will trigger error 40001 + metadata: { priority: 'high' } +}); +``` + +{/* Code source: Ably Chat documentation pattern, included because essential for demonstrating required text field */} + +### Token request validation errors +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 124-133 */} +{/* Source: Knowledge base FAQ from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-knowledge.md lines 39-46 */} + +| Error message | Description | +| ------------- | ----------- | +| `no keyName specified (keyName is required for token requests)` | Missing keyName parameter | +| `no nonce specified (nonce is required to prevent replay attacks)` | Missing nonce parameter | + +This occurs when: +- Creating a token request without the required `keyName` field +- Missing the `nonce` field needed for replay attack prevention + +To resolve this: +- Include all required fields in your token request +- See [Authentication documentation](https://ably.com/docs/auth) for complete requirements + +### Reaction validation errors +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 16-43, 82-96 */} +{/* Source: Knowledge base from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-knowledge.md lines 53-59, 301-313 */} + +| Error message | Description | +| ------------- | ----------- | +| `unable to add message reaction; type is empty` | Missing reaction type | +| `unable to add message reaction; type is invalid` | Invalid reaction type | +| `unable to add message reaction; name is empty` | Missing reaction name | +| `unable to add message reaction; count provided for type that doesn't support a count` | Invalid count for reaction type | + +This occurs when: +- Adding a reaction without specifying the required `type` field +- Using an invalid reaction type value +- Missing the `name` field for non-unique reactions +- Providing a `count` field for reaction types that don't support counts + +To resolve this: +- All reactions require a `type` field +- Most reaction types require a `name` field +- Only "Multiple" type reactions support the `count` field +- Review the [Chat documentation](https://ably.com/docs/products/chat) for valid reaction types + +### Missing or incorrect Content-Type header +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 97-104, 166-176 */} +{/* Source: Knowledge base from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-knowledge.md lines 66-72, 315-329 */} + +| Error message | Description | +| ------------- | ----------- | +| `missing content-type` | No Content-Type header provided | +| `unable to handle plain data; incompatible request` | Wrong Content-Type for endpoint | + +This occurs when: +- The Content-Type header is missing from the request +- Using an incompatible Content-Type for the specific endpoint +- Attempting to use MessagePack where only JSON is supported + +To resolve this: +- Always include the Content-Type header: `application/json` +- For Chat operations, use only `application/json` +- For LiveObjects, use only `application/json` (MessagePack not currently supported) +- For token requests, use `application/json` or `application/x-www-form-urlencoded` + +### Room configuration validation +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 159-163 */} +{/* Source: Knowledge base from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-knowledge.md lines 74-81 */} + +| Error message | Description | +| ------------- | ----------- | +| `Typing heartbeatThrottle must be greater than 0` | Invalid typing throttle value | +| `invalid room configuration: [reason]` | General room configuration error | + +This occurs when: +- Setting `heartbeatThrottle` to 0 or a negative value +- Providing invalid values for room configuration options + +To resolve this: +- Set `heartbeatThrottle` to a positive value (in milliseconds) +- Review [Chat documentation](https://ably.com/docs/products/chat) for valid option values + +## Prevention + +To avoid this error: +{/* Source: Knowledge base best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-knowledge.md lines 85-110 */} + +1. **Validate input data before sending** + - Check that all required fields are present + - Ensure data types match API expectations + - Validate UTF-8 encoding for all text data + +2. **Set proper headers** + - Always include `Content-Type: application/json` + - Match the Content-Type to your actual payload format + +3. **Use SDK methods correctly** + - Follow SDK documentation for proper method usage + - Use type-safe languages/TypeScript to catch errors at compile time + +4. **Test with minimal payloads first** + - Start with the minimum required fields + - Gradually add optional parameters once basic requests work + +## Related errors + +The following errors are related to error code 40001: + +| Error code | Description | +| ---------- | ----------- | +| [40003 - Invalid parameter value](/docs/platform/errors/codes/40003) | More specific validation errors for individual parameter values. | +| [40012 - Invalid client ID](/docs/platform/errors/codes/40012) | Client ID validation failures in authentication or presence operations. | +| [40013 - Invalid message data or encoding](/docs/platform/errors/codes/40013) | Message-specific data or encoding validation issues. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Additional resources + +- [Ably documentation](https://ably.com/docs) +- [Authentication documentation](https://ably.com/docs/auth) +- [Chat documentation](https://ably.com/docs/products/chat) +- [FAQ: Error Code 40001](https://faqs.ably.com/error-code-40001-invalid-request-body) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Existing Documentation: None found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Validation steps and debugging guidance from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-knowledge.md lines 85-119 +- Content Excluded: Platform-specific implementation details that are too technical for customer docs +- Recommendations Source: Based on actual error patterns from code analysis and support tickets +- Code Examples Rationale: Minimal code included only for Chat message text field demonstration as it's the most common scenario +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - JSON formatting: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 16-19, 64, 178-179 + - Chat validation: From SDK code at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 46-51, 66-71 + - Token validation: From realtime server code at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 124-133 + - Reaction validation: From Chat SDK handlers at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 16-43 + - Content-Type issues: From request handler analysis at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 97-104 + - Room configuration: From Chat SDK validation at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-analysis.md lines 159-163 +- Resolution Steps: + - JSON validation: Standard debugging practice confirmed by error messages + - Chat requirements: From Ably Chat documentation and error message guidance + - Token fields: From https://ably.com/docs/auth/token and FAQ content + - Reaction rules: From code analysis showing validation logic + - Content-Type requirements: From knowledge base findings about endpoint requirements + - Room config: From Chat SDK documentation references +- Prevention: Based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40001-knowledge.md lines 85-110 - preserved FAQ best practices +*/} + +{/* URL Validation Completed: 2025-11-07T01-19-51-325Z */} +{/* External URLs verified: 5 | Corrected: 4 | Exempted internal: 6 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40001 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40001 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40006.mdx b/src/pages/docs/platform/errors/codes/40006.mdx new file mode 100644 index 0000000000..b7290a39c3 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40006.mdx @@ -0,0 +1,292 @@ +--- +title: "Error 40006 - Invalid connectionId" +meta_description: "Information and troubleshooting for Ably error code 40006 - Invalid connectionId or connectionKey" +meta_keywords: "Ably, error, error codes, 40006, invalid connectionId, invalid connectionKey, connection validation" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40006 */} +{/* Generated: 2025-11-07T01-19-51-325Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document multiple causes (connectionKey, connectionId, clientId issues) with specific resolution steps for each scenario */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +A message or operation contains an invalid or mismatched `connectionId` or `connectionKey`, preventing the operation from completing. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40006 | 400 | Client error (validation) | No | + +## Error messages + +The following error messages can be returned with error code 40006: + +| Message | Description | +| ------- | ----------- | +| Malformed message; invalid connectionKey | The connectionKey format is invalid or doesn't match expected pattern. | +| Malformed message; invalid connectionId | The message contains an invalid connectionId. | +| Malformed message; mismatched connectionId | The connectionId doesn't match the current connection. | +| Malformed state message; invalid connectionId | A state message has an invalid connectionId. | +| Malformed lastEvent | The lastEvent format for connection resume is invalid. | + +## Impact + +This error prevents the current operation from completing, however it has no impact on: + +- Existing active connections (unless occurring during establishment). +- Other channels or operations. +- Messages already delivered. + +This is a client error that will not be automatically retried by the SDK. You must correct the invalid connection parameters before the operation will succeed. + +## Quick fixes + +Try the following quick fixes to resolve the error: + +- Remove the `connectionId` from messages - let the SDK handle it automatically. +- When publishing via REST on behalf of a realtime connection, ensure you're using the current `connectionKey`. +- For identified connections, verify the `clientId` matches what was used during authentication. +- After reconnection, obtain fresh connection details before resuming operations. + +## Troubleshooting + +The following are common causes and how to resolve them for error 40006: + +### Invalid connectionKey when publishing via REST + +| Error messages | +| -------------- | +| Malformed message; invalid connectionKey | + +This occurs when: + +- Using REST API to publish on behalf of a realtime connection with an invalid connectionKey. +- The connectionKey format doesn't match the protocol version. +- For identified connections, the clientId is missing or incorrect (though error says "connectionKey"). +- Using a connectionKey from a different Ably instance or environment. + +To resolve this: + +- Obtain the current connectionKey from the active realtime connection. +- Ensure all SDKs are using compatible protocol versions (v2+ for ably-js 1.2.35+). +- For identified connections, include the correct clientId in authentication. + + +```javascript +// Obtain connectionKey from realtime connection +const realtime = new Ably.Realtime({ key: apiKey }); +realtime.connection.on('connected', () => { + const connectionKey = realtime.connection.key; + + // Use this key for REST publishing on behalf + const rest = new Ably.Rest({ key: apiKey }); + rest.request('post', '/channels/mychannel/messages', { + connectionKey: connectionKey, + messages: [{ name: 'event', data: 'message' }] + }); +}); +``` + + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-analysis.md lines 44-48 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-knowledge.md lines 117-119 */} + +### Mismatched connectionId in messages + +| Error messages | +| -------------- | +| Malformed message; invalid connectionId | +| Malformed message; mismatched connectionId | + +This occurs when: + +- Manually setting a connectionId in messages that doesn't match the current connection. +- Using a connectionId from a previous connection after reconnection. +- Presence messages contain an outdated connectionId. + +To resolve this: + +- Don't manually set connectionId in messages - the SDK handles this automatically. +- After reconnection events, refresh any stored connection details. +- For presence operations, re-enter presence after connection changes. + + +```javascript +// Wrong: Manually setting connectionId +const message = { + connectionId: 'some-id', // Don't do this + name: 'event', + data: 'payload' +}; + +// Correct: Let SDK handle connectionId +channel.publish('event', 'payload'); // SDK adds connectionId automatically +``` + + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-analysis.md lines 26-41 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-knowledge.md lines 108-114 */} + +### Protocol version incompatibility + +| Error messages | +| -------------- | +| Malformed message; invalid connectionKey | + +This occurs when: + +- Using older SDK versions that don't support Ably protocol v2. +- Cross-SDK communication between incompatible versions (e.g., ably-ruby 1.2.3 with ably-js 1.2.35+). +- ConnectionKey format changed between protocol versions. + +To resolve this: + +- Update all SDKs to versions supporting protocol v2. +- Ensure consistent SDK versions across your infrastructure. +- See the documentation for your specific SDK for version requirements. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-knowledge.md lines 75-80 */} + +### ClientId validation issues + +| Error messages | +| -------------- | +| Malformed message; invalid connectionKey | + +This occurs when: + +- Publishing on behalf of an identified connection without the correct clientId. +- The error message misleadingly says "connectionKey" when the issue is actually clientId. +- Authentication doesn't include the required clientId. + +To resolve this: + +- Ensure the clientId used matches what was set during authentication. +- Include the correct clientId when creating tokens for identified connections. +- Verify authentication includes all required identity information. + + +```javascript +// Ensure clientId is consistent +const tokenParams = { + clientId: 'user-123' // Must match the connection's identity +}; + +const realtime = new Ably.Realtime({ + authCallback: (tokenParams, callback) => { + // Generate token with correct clientId + callback(null, generateToken(tokenParams)); + } +}); +``` + + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-knowledge.md lines 91-95 */} + +### Invalid lastEvent for connection resume + +| Error messages | +| -------------- | +| Malformed lastEvent | + +This occurs when: + +- Attempting to resume a stateless connection with an invalid lastEvent format. +- The lastEvent doesn't match the expected timeseries prefix format. + +To resolve this: + +- Ensure lastEvent is in the correct format for your protocol version. +- Don't manually construct lastEvent values. +- Use the lastEvent provided by the SDK from previous connections. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-analysis.md lines 49-55 */} + +## Prevention + +To prevent this error: + +- Let the SDK manage connectionId and connectionKey automatically. +- Keep all SDKs updated to compatible versions. +- After any connection state change, refresh stored connection details. +- For REST publishing on behalf of realtime connections, always use current connection details. +- Don't manually construct or modify connection-related parameters. + +## Related errors + +The following errors are related to error code 40006: + +| Error code | Description | +| ---------- | ----------- | +| [40012 - Invalid clientId](/docs/platform/errors/codes/40012) | Related to clientId validation which can cause connectionKey validation to fail. | +| [80023 - Connection from different site](/docs/platform/errors/codes/80023) | Occurs when using a connectionKey from a different Ably instance. | +| [80000 - Connection failed](/docs/platform/errors/codes/80000) | General connection failures that may require obtaining new connection details. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Connection state management](https://ably.com/docs/connect) +- [Publishing messages](https://ably.com/docs/channels) +- [REST API documentation](https://ably.com/docs/api/rest-api) +- [Authentication and identified clients](https://ably.com/docs/auth) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Knowledge about protocol version incompatibility from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-knowledge.md lines 75-80 +- FAQ Content Preserved: ClientId validation confusion from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-knowledge.md lines 91-95 +- Content Excluded: Specific internal implementation details about HMAC validation +- Recommendations Source: Based on documented patterns from analysis and knowledge files +- Code Examples Rationale: Included minimal examples showing correct vs incorrect usage patterns +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - ConnectionKey validation: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-analysis.md lines 44-48 + - ConnectionId mismatch: From analysis at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-analysis.md lines 26-41 + - Protocol incompatibility: From knowledge at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-knowledge.md lines 75-80 + - ClientId issues: From knowledge at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-knowledge.md lines 91-95 + - LastEvent validation: From analysis at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40006-analysis.md lines 49-55 +- Resolution Steps: + - REST publishing: Source from https://ably.com/docs/api/rest-api#publish-on-behalf + - Connection management: Source from https://ably.com/docs/realtime/connection + - Protocol versions: Based on knowledge from support history +*/} + +{/* URL Validation Completed: 2025-11-07T01-19-51-325Z */} +{/* External URLs verified: 5 | Corrected: 0 | Exempted internal: 8 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40006 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40006 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40008.mdx b/src/pages/docs/platform/errors/codes/40008.mdx new file mode 100644 index 0000000000..b4eb157ab2 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40008.mdx @@ -0,0 +1,177 @@ +--- +title: "Invalid content length" +meta_description: "Learn how to resolve Ably error 40008 when HTTP request body exceeds the Content-Length header value" +meta_keywords: "Ably error, 40008, invalid content length, HTTP headers, Content-Length mismatch, request body error" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40008 */} +{/* Generated: 2025-11-07T01-19-51-325Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40008-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40008-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Simple structure (Structure A) for single-cause validation error with clear resolution path */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when the Ably platform receives an HTTP request where the actual number of bytes in the request body exceeds what was declared in the Content-Length header. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40008 | 400 | Client Error (Validation) | No | + +## Error messages + +You may see this error message: + +| Message | Description | +| ------- | ----------- | +| `Invalid content length: received [X] bytes but Content-Length header specified [Y] bytes` | The server received more bytes than the Content-Length header indicated | + +## Impact + +This error affects only the current request operation. The request is rejected immediately upon detection of the mismatch and will not be processed by Ably. + +Since this is a request validation error, it indicates a problem with how the HTTP request was constructed. The error will not be automatically retried as it requires fixing the Content-Length header calculation. + +## Troubleshooting + +The Content-Length mismatch typically occurs due to incorrect byte counting when constructing HTTP requests to Ably's REST API. + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40008-analysis.md lines 34-41 */} + +### Resolution steps + +1. **Ensure correct byte-length calculation** + + Calculate Content-Length using byte length, not character count. This is especially important for multi-byte characters (UTF-8): + + + ```javascript + // Correct: Use byte length + const body = JSON.stringify({ message: 'Hello 世界' }); + const contentLength = Buffer.byteLength(body); // Counts actual bytes + + // Incorrect: Using string length + const wrongLength = body.length; // Counts characters, not bytes + ``` + + + {/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40008-analysis.md lines 54-67 */} + +2. **Use chunked transfer encoding for dynamic content** + + If your content size is dynamic or unknown in advance, use chunked transfer encoding instead of Content-Length: + + + ```javascript + const options = { + headers: { + 'Transfer-Encoding': 'chunked' + // Do not set Content-Length + } + }; + ``` + + +3. **Verify HTTP client library behavior** + + Most modern HTTP clients handle Content-Length automatically. Ensure you're not manually setting it incorrectly: + + + ```javascript + // Let the HTTP client calculate Content-Length + fetch('https://rest.ably.io/channels/test/messages', { + method: 'POST', + headers: { + 'Authorization': 'Bearer YOUR_API_KEY', + 'Content-Type': 'application/json' + // Content-Length will be set automatically + }, + body: JSON.stringify({ data: 'test' }) + }); + ``` + + +4. **Check for proxy or middleware interference** + + Verify that no intermediate proxies or middleware are modifying your request body after the Content-Length header has been set. This can happen with: + - Corporate proxies that inject headers + - Application middleware that modifies request bodies + - Load balancers with request transformation rules + +{/* Source: Knowledge base patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40008-knowledge.md lines 10-17 */} + +## Prevention + +To avoid this error in the future: + +- Always use byte-length calculation for Content-Length headers, not character count. +- Let your HTTP client library handle Content-Length automatically when possible. +- Test with multi-byte characters (emojis, non-ASCII text) to ensure correct byte counting. +- Use chunked transfer encoding for streaming or dynamic content. +- Avoid modifying request bodies after setting headers. + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Ably REST API documentation](https://ably.com/docs/api/rest-api) +- [Authentication guide](https://ably.com/docs/auth) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40008-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40008-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific error-specific notes for 40008) +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No FAQ content existed for 40008 +- Content Excluded: None - all relevant information included +- Recommendations Source: + - Byte-length calculation: Analysis file lines 54-67 showing proper Content-Length usage + - Chunked encoding: Knowledge file lines 52-53 as alternative approach + - HTTP client auto-handling: General best practice for modern HTTP clients + - Proxy interference: Knowledge file lines 15-17 identifying this as a cause +- Code Examples Rationale: Included minimal examples to demonstrate correct byte-length calculation as this is the primary cause +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Overview: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40008-analysis.md lines 5-8 +- Technical Context: From server implementation at https://github.com/ably/realtime/blob/7b9b6ce/nodejs/realtime/common/lib/rest/router2.js#L422 +- Common Causes: Knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40008-knowledge.md lines 10-17 +- Resolution Steps: + - Step 1: Analysis file lines 54-67 - correct byte counting examples + - Step 2: Knowledge file lines 52-53 - chunked encoding alternative + - Step 3: Best practice for modern HTTP clients + - Step 4: Knowledge file lines 15-17 - proxy interference pattern +- Prevention: Synthesized from common causes and resolution patterns +*/} + +{/* URL Validation Completed: 2025-11-07T01-19-51-325Z */} +{/* External URLs verified: 2 | Corrected: 0 | Exempted internal: 2 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40008 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40008 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40009.mdx b/src/pages/docs/platform/errors/codes/40009.mdx new file mode 100644 index 0000000000..8edd9b4dfa --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40009.mdx @@ -0,0 +1,300 @@ +--- +title: "Error 40009 - Maximum message length exceeded" +meta_description: "Information and troubleshooting for Ably error code 40009 - Maximum message length exceeded" +meta_keywords: "Ably, error, error codes, 40009, message size, payload too large, size limit" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40009 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Documentation based on real SDK implementations and support history, focusing on practical resolution */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +The message you're trying to publish exceeds the maximum size limit allowed for your Ably package tier. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40009 | 400 / 413 | Client error (message validation) | No | + +## Error messages + +The following error messages can be returned with error code 40009: + +| Message | Description | +| ------- | ----------- | +| Maximum message length exceeded | Generic error when a single message exceeds the limit. | +| Maximum message length exceeded (was `{size}` bytes of which data was `{dataSize}` bytes, limit is `{limit}` bytes) | Detailed error showing actual size, data portion, and the limit. | +| Maximum size of messages that can be published at once exceeded (was `{size}` bytes; limit is `{limit}` bytes) | Error when a batch of messages exceeds the total size limit. | +| Maximum size of object messages that can be published at once exceeded (was `{size}` bytes; limit is `{limit}` bytes) | LiveObjects-specific error when object state exceeds limit. | +| Max content length exceeded | Server-side error when HTTP content length header exceeds limit. | +| Maximum content length exceeded | WebSocket-specific error when message exceeds transport limit. | +| ObjectMessages size `{size}` exceeds maximum allowed size of `{limit}` bytes | Java/Kotlin SDK error for LiveObjects. | + +## Impact + +This error prevents the message or batch from being published, but has no impact on: + +- Your existing connection to Ably. +- Other channels or messages within size limits. +- The presence set or channel state. +- Other clients connected to the same channel. + +This is a validation error that will not be automatically retried. You must reduce the message size before the operation will succeed. The SDK will not attempt to recover from this error as it indicates the payload exceeds your account limits. + +## Quick fixes + +Try the following to resolve the error immediately: + +- Split large messages into smaller chunks under your limit (16KB for basic, 64KB for standard packages). +- Compress your data before publishing using gzip or similar compression. +- Store large payloads externally and send only a reference URL through Ably. +- For batch publishing, send messages individually or in smaller batches. +- Check your package tier limits at [Ably limits documentation](https://ably.com/docs/general/limits). + +## Troubleshooting + +The following are common causes and how to resolve them for error 40009: + +### Single message exceeds limit + +| Error messages | +| -------------- | +| Maximum message length exceeded | +| Maximum message length exceeded (was `{size}` bytes of which data was `{dataSize}` bytes, limit is `{limit}` bytes) | + +This occurs when: + +- A single message payload exceeds your package limit. +- The combined size of message data plus metadata exceeds the limit. +- Large JSON objects or base64-encoded data pushes size over the limit. + +To resolve this: + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md lines 101-107 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 34-39 */} + +Check your current package limits: +- Basic/Free tier: 16KB (16,384 bytes) +- Standard tier: 64KB (65,536 bytes) +- Enterprise tier: Up to 256KB (configurable) +- WebSocket connections: Up to 2MB (2,097,152 bytes) + +Split messages that exceed these limits: + + +```javascript +// Split large data into chunks +function splitMessage(data, maxSize = 65536) { + const chunks = []; + const dataStr = JSON.stringify(data); + + for (let i = 0; i < dataStr.length; i += maxSize) { + chunks.push(dataStr.slice(i, i + maxSize)); + } + + return chunks; +} + +// Send chunks with sequence numbers +const chunks = splitMessage(largeData, 60000); // Leave room for metadata +chunks.forEach((chunk, index) => { + channel.publish('data-chunk', { + id: messageId, + chunk: index, + total: chunks.length, + data: chunk + }); +}); +``` + + +{/* Code source: Pattern derived from support history in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 96-100 */} + +### Batch publish size exceeded + +| Error messages | +| -------------- | +| Maximum size of messages that can be published at once exceeded (was `{size}` bytes; limit is `{limit}` bytes) | + +This occurs when: + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md lines 49-57 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 79-83 */} + +- The total size of all messages in a batch exceeds the limit. +- Individual messages are small but the aggregate is too large. +- Batch publishing includes too many messages at once. + +To resolve this: + +Send messages individually or in smaller batches. The error message tells you the exact size that was attempted and your limit, helping you calculate how to split the batch. + + +```javascript +// Split batch into smaller groups +async function publishBatch(messages, maxBatchSize = 65536) { + let currentBatch = []; + let currentSize = 0; + + for (const message of messages) { + const messageSize = JSON.stringify(message).length; + + if (currentSize + messageSize > maxBatchSize && currentBatch.length > 0) { + // Publish current batch + await channel.publish(currentBatch); + currentBatch = []; + currentSize = 0; + } + + currentBatch.push(message); + currentSize += messageSize; + } + + // Publish remaining messages + if (currentBatch.length > 0) { + await channel.publish(currentBatch); + } +} +``` + + +{/* Code source: Best practice pattern based on batch handling issues from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 90-94 */} + +### LiveObjects size limit + +| Error messages | +| -------------- | +| ObjectMessages size `{size}` exceeds maximum allowed size of `{limit}` bytes | +| Maximum size of object messages that can be published at once exceeded (was `{size}` bytes; limit is `{limit}` bytes) | + +This occurs when: + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md lines 119-123 */} + +- LiveObjects state updates exceed the size limit. +- The aggregate size of all object messages exceeds the limit. +- Complex nested objects in LiveObjects grow too large. + +To resolve this: + +- Break complex objects into smaller, related objects. +- Store large data externally and reference it by ID. +- Use pagination for large collections. + +### Transport-specific limits + +| Error messages | +| -------------- | +| Max content length exceeded | +| Maximum content length exceeded | + +This occurs when: + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md lines 82-99 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 84-87 */} + +- REST operations exceed ~350KB hard limit. +- WebSocket messages exceed the 2MB transport limit. +- Content-Length header indicates payload too large. + +To resolve this: + +- For REST: Keep requests under 350KB total. +- For WebSocket: Stay under 2MB per message. +- Consider using WebSocket for larger payloads (up to 2MB vs REST's 350KB). + +## Prevention + +To avoid this error in the future: + +{/* Source: Resolution patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 104-114 */} + +- **Validate message size client-side** before sending to avoid network round-trips. +- **Implement compression** for large text payloads using standard algorithms. +- **Use external storage** (like S3 or CDN) for large files and send only URLs through Ably. +- **Monitor your usage** to understand typical message sizes in your application. +- **Consider upgrading** your package if you consistently need larger message sizes. + +## Related errors + +The following errors are related to error code 40009: + +| Error code | Description | +| ---------- | ----------- | +| [40000 - Bad request](/docs/platform/errors/codes/40000) | General client error that may include validation issues beyond size limits. | +| [40010 - Invalid message data](/docs/platform/errors/codes/40010) | Message format validation errors that may occur alongside size issues. | +| [40011 - Invalid message name](/docs/platform/errors/codes/40011) | Channel or message naming issues that could affect batch operations. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Ably limits documentation](https://ably.com/docs/general/limits) +- [Channel messages documentation](https://ably.com/docs/channels) +- [Batch publishing guide](https://ably.com/docs/channels#batch-publish) +- [LiveObjects documentation](https://ably.com/docs/liveobjects) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Writing Guide: https://github.com/ably/ably-os/blob/b819713/src/prompts/shared-resources/error-code-doc-writing-guide.md +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Support history patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 96-114 +- Content Excluded: Specific customer names (Spotify, Dialpad) from internal discussions +- Recommendations Source: + - Size limits from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 34-39 + - Resolution patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 96-100 +- Code Examples Rationale: Included splitting and batching patterns as these are essential for resolution based on support history +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Messages: + - Compiled from all SDK implementations in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md lines 17-132 +- Common Causes: + - Single message: Analysis findings https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md lines 17-63 + - Batch publish: Analysis findings https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md lines 44-57 + - LiveObjects: Analysis findings https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md lines 34-42, 58-63 + - Transport limits: Analysis findings https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-analysis.md lines 82-99 +- Resolution Steps: + - Size limits: Knowledge base https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 34-39 + - Splitting pattern: Support best practices https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 96-100 + - Batch handling: Support tickets https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 79-83 +- Prevention: Best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40009-knowledge.md lines 104-114 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 4 | Corrected: 0 | Exempted internal: 10 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40009 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40009 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} diff --git a/src/pages/docs/platform/errors/codes/40010.mdx b/src/pages/docs/platform/errors/codes/40010.mdx new file mode 100644 index 0000000000..7bdd127cfb --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40010.mdx @@ -0,0 +1,242 @@ +--- +title: "Invalid channel name" +meta_description: "Error 40010 occurs when a channel name doesn't meet Ably's validation requirements. Learn how to fix malformed qualifiers, empty names, and incompatible options." +meta_keywords: "Ably error 40010, invalid channel name, channel qualifier, channel naming, regex validation, channel attachment error" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40010 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40010-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40010-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Comprehensive documentation focused on channel naming syntax with clear examples of valid and invalid patterns */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +Error 40010 occurs when a channel name or qualifier doesn't meet Ably's validation requirements. + +| Error Code | HTTP Status | Category | Retryable | +|------------|-------------|----------|-----------| +| 40010 | 400 | Client Error (Channel) | No | + +## Error messages + +| Message | Context | +|---------|---------| +| `Invalid channel name` | General channel name validation failure | +| `Invalid qualifier in channelId` | Channel qualifier syntax error | +| `regex match failed` | Channel name pattern validation failure | +| `cannot use a derived option with a {type} channel` | Incompatible channel options | +| `unable to attach to channel; invalid channel name` | Channel attachment validation failure | + +## Impact + +This error prevents the affected channel operation from completing. The channel cannot be created, attached to, or used until the name is corrected. Other channels and operations continue to function normally. + +The error will not be automatically retried as it indicates a client-side configuration issue that requires correction. + +## Quick fixes + +1. Remove square brackets from the start of channel names unless using valid qualifiers +2. Ensure channel names have content after any qualifier: `[meta]channelName`, not just `[meta]` +3. Close all qualifier brackets properly: `[meta]channel`, not `[meta-channel` +4. Avoid special characters in qualifiers - use only allowed qualifier names + +## Troubleshooting + +The following are common causes and resolutions for error 40010: + +### Malformed channel qualifier syntax + +| Error Message | +|---------------| +| `Invalid qualifier in channelId` or `regex match failed` | + +This occurs when: +- Square brackets are not properly closed +- Invalid characters appear in the qualifier section +- The qualifier format doesn't match the expected pattern + +To resolve this: +1. Ensure all square brackets are properly paired: `[qualifier]channel` +2. Use only valid qualifiers: `meta`, `presence`, `push`, or channel parameters like `?rewind=1` +3. Check that no invalid characters (like `?`) appear inside the qualifier name itself + + +```javascript +// Incorrect - missing closing bracket +channel = realtime.channels.get('[meta-channel'); + +// Correct +channel = realtime.channels.get('[meta]channel'); + +// Incorrect - invalid character in qualifier +channel = realtime.channels.get('[meta?data]channel'); + +// Correct - parameters use different syntax +channel = realtime.channels.get('[?rewind=1]channel'); +``` + +{/* Source: Code examples based on patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40010-analysis.md lines 120-146 */} + +### Empty channel name after qualifier + +| Error Message | +|---------------| +| `Invalid channel name` | + +This occurs when: +- A qualifier is present but no channel name follows it +- The channel name portion is empty after the closing bracket + +To resolve this: +Ensure there's always a channel name after any qualifier: + + +```javascript +// Incorrect - no channel name after qualifier +channel = realtime.channels.get('[meta]'); + +// Correct +channel = realtime.channels.get('[meta]my-channel'); +``` + +{/* Source: Pattern from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40010-analysis.md lines 29-30 */} + +### Incompatible channel options + +| Error Message | +|---------------| +| `cannot use a derived option with a {type} channel` | + +This occurs when: +- Attempting to apply channel options to an already-qualified channel +- Using setOptions() on channels with existing qualifiers + +To resolve this: +Apply all channel options during initial channel creation, not afterwards: + + +```javascript +// Incorrect - applying options to qualified channel +const qualified = realtime.channels.get('[meta]channel'); +qualified.setOptions({ params: { rewind: '1' } }); + +// Correct - include options in initial channel creation +const channel = realtime.channels.get('[?rewind=1]channel'); +``` + +{/* Source: Error case from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40010-analysis.md lines 144-145 */} + +### Channel names starting with square brackets + +| Error Message | +|---------------| +| `Invalid channel name` | + +This occurs when: +- Channel names start with `[` without being a valid qualifier +- Square brackets are used incorrectly in the channel name + +To resolve this: +Only start channel names with square brackets when using valid qualifiers. For regular channel names, avoid starting with `[`: + + +```javascript +// Incorrect - square bracket without valid qualifier +channel = realtime.channels.get('[my-channel'); + +// Correct - either use valid qualifier or no brackets +channel = realtime.channels.get('my-channel'); +channel = realtime.channels.get('[meta]my-channel'); +``` + +{/* Source: Channel naming restriction from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40010-knowledge.md lines 22-24 */} + +## Prevention + +To prevent this error: + +1. **Understand channel naming rules**: Channel names can contain any unicode character but cannot start with `[` unless using a valid qualifier +2. **Validate channel names client-side**: Implement validation before attempting to create or attach to channels +3. **Use helper functions**: Create utilities to build qualified channel names correctly +4. **Review the channel documentation**: Consult the [Ably channels documentation](https://ably.com/docs/channels) for complete naming guidelines + +{/* Source: Prevention strategies based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40010-knowledge.md lines 136-150 */} + +## Related errors + +The following errors are related to error code 40010: + +| Error code | Description | +| ---------- | ----------- | +| [40000 - Bad Request](/docs/platform/errors/codes/40000) | General bad request errors that may include channel-related issues | +| [40005 - Invalid Message Data](/docs/platform/errors/codes/40005) | Message validation errors that can occur after channel attachment | +| [91004 - Unable to Attach to Channel](/docs/platform/errors/codes/91004) | Channel attachment failures with different root causes | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Channel naming restrictions FAQ](https://faqs.ably.com/what-restrictions-are-there-on-channel-names) +- [Channels documentation](https://ably.com/docs/channels) +- [Channel namespaces and qualifiers](https://ably.com/docs/channels#namespaces) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40010-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40010-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No legacy FAQ content was available for this error +- Content Excluded: Implementation-specific details about resource ID parsing (lines 63-81 in analysis) as too technical for customer docs +- Recommendations Source: + - Channel naming rules from knowledge.md lines 19-34 + - Validation patterns from analysis.md lines 16-32 + - Resolution steps from knowledge.md lines 115-135 +- Code Examples Rationale: Included minimal examples to illustrate correct vs incorrect patterns, essential for understanding the error +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Overview: Based on analysis.md lines 7-11 +- Error Messages Table: Compiled from analysis.md lines 37-90 +- Common Causes: + - Malformed syntax: analysis.md lines 37-43 and 50-52 + - Empty names: analysis.md lines 29-30 + - Incompatible options: analysis.md lines 41-43 + - Square bracket issues: knowledge.md lines 22-24 +- Resolution Steps: + - Qualifier syntax: knowledge.md lines 126-132 + - Channel validation: analysis.md lines 16-20 +- Prevention: knowledge.md lines 136-150 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 3 | Corrected: 1 (knowledge.ably.com → faqs.ably.com) | Exempted internal: 2 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40010 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40010 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40011.mdx b/src/pages/docs/platform/errors/codes/40011.mdx new file mode 100644 index 0000000000..445d780f2f --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40011.mdx @@ -0,0 +1,197 @@ +--- +title: "Error 40011 - Stale ring state or Invalid data payload" +meta_description: "Information and troubleshooting for Ably error code 40011 - Stale ring state during channel enumeration or invalid message data payload" +meta_keywords: "Ably, error, error codes, 40011, stale ring state, invalid data payload, channel enumeration" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40011 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40011-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40011-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Documenting dual meaning of error code - channel enumeration pagination failure and Python SDK message validation */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error has two distinct meanings: (1) pagination state became invalid during channel enumeration API calls, or (2) message data validation failed in the Python SDK. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40011 | 400 | Client error (validation) | No | + +## Error messages + +The following error messages can be returned with error code 40011: + +| Message | Description | +| ------- | ----------- | +| stale ring state | The cluster topology changed during channel enumeration pagination. | +| Invalid data payload | The message data type is not supported (Python SDK). | + +## Impact + +For channel enumeration errors: +- Current pagination sequence becomes invalid +- Must restart enumeration from the beginning +- No impact on channels or existing connections + +For invalid data payload errors (Python SDK): +- The message cannot be published +- No impact on existing connections or other messages + +This error will not be automatically retried as it indicates either a transient cluster state change requiring a fresh enumeration, or a data validation issue requiring code correction. + +## Troubleshooting + +### Stale ring state (Channel Enumeration API) + +| Error messages | +| -------------- | +| stale ring state | + +This occurs when: +- The Ably cluster topology changes between paginated channel enumeration calls +- You're iterating through multiple pages of channel results +- The internal pagination state becomes invalid + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40011-analysis.md lines 37-42 */} +{/* Source: Public documentation from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40011-knowledge.md lines 14-16 */} + +To resolve this: +- Restart the enumeration from the beginning when this error occurs +- Request larger page sizes to minimize the need for pagination +- Complete enumeration within a single page if possible + +{/* Source: Knowledge file guidance from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40011-knowledge.md lines 37-41 */} + +Note: This issue does not occur if the enumeration request is fully satisfied within the first response page. + +### Invalid data payload (Python SDK) + +| Error messages | +| -------------- | +| Invalid data payload | + +This occurs when: +- Attempting to publish a message with an unsupported data type in Python +- The data is not one of: bytes, str, list, dict, bytearray, or None +- Using primitive numbers or custom objects directly + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40011-analysis.md lines 19-24 */} + +To resolve this: +- Ensure message data is one of the supported types +- Convert unsupported types before publishing: + - Numbers: Convert to string or include in a dict/list + - Custom objects: Serialize to dict or JSON string + - None is acceptable for empty messages + + +```python +# Wrong: Using unsupported types +channel.publish('event', 42) # Numbers not directly supported +channel.publish('event', custom_object) # Custom objects not supported + +# Correct: Using supported types +channel.publish('event', '42') # String +channel.publish('event', {'value': 42}) # Dict +channel.publish('event', [42]) # List +channel.publish('event', json.dumps(custom_object)) # JSON string +channel.publish('event', None) # None is valid +``` + + +{/* Code source: Based on Python SDK implementation at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40011-analysis.md lines 21-24 */} + +## Prevention + +To prevent channel enumeration pagination errors: +- Use larger page sizes to complete enumeration in fewer requests +- Implement robust retry logic that restarts from the beginning +- Cache enumeration results with appropriate TTL +- Consider alternative approaches if frequent failures occur + +To prevent data payload errors (Python SDK): +- Validate message data types before publishing +- Use type hints and validation in your code +- Serialize complex objects to supported types +- Test message publishing with your data types during development + +## Related errors + +The following errors are related to error code 40011: + +| Error code | Description | +| ---------- | ----------- | +| [40013 - Invalid message data](/docs/platform/errors/codes/40013) | Broader message validation errors including encoding issues. | +| [40000 - Bad request](/docs/platform/errors/codes/40000) | Generic bad request that may include validation failures. | +| [40003 - Invalid parameter](/docs/platform/errors/codes/40003) | Invalid parameter values in API requests. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Channel Enumeration API](https://ably.com/docs/api/rest-api#enumeration-rest) +- [Python SDK Documentation](https://ably.com/docs/sdks/python) +- [Message Publishing Guide](https://ably.com/docs/channels#publishing-messages) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40011-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40011-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md - No specific error-specific notes for 40011 +*/} + +{/* CONTENT DECISIONS: +- Dual meaning addressed: Both channel enumeration and Python SDK validation covered equally +- No FAQ content found to preserve +- Content Excluded: Historical JavaScript implementation details (lines 79-82 in knowledge) as no longer relevant +- Recommendations Source: + - Channel enumeration solutions from knowledge file lines 37-41 + - Python validation from analysis file lines 19-24, 57-60 +- Code Examples Rationale: Included Python examples based on SDK implementation details in analysis file lines 21-24 +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Overview: + - Dual meaning from analysis file lines 27-42 + - Official definition from knowledge file line 8 +- Troubleshooting - Stale Ring State: + - Description from public docs quoted in knowledge file lines 14-16 + - Solutions from knowledge file lines 37-41 + - Slack context from knowledge file lines 48-55 +- Troubleshooting - Invalid Data Payload: + - Python SDK implementation from analysis file lines 19-24 + - Supported types from analysis file lines 57-60 +- Prevention: Synthesized from resolution patterns in knowledge file lines 98-108 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 3 | Corrected: 0 | Exempted internal: 6 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40011 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40011 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40012.mdx b/src/pages/docs/platform/errors/codes/40012.mdx new file mode 100644 index 0000000000..5e74452981 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40012.mdx @@ -0,0 +1,254 @@ +--- +title: "Error 40012 - Invalid client ID" +meta_description: "Understand and resolve error code 40012, which occurs when a client ID fails validation due to format, type, or compatibility issues." +meta_keywords: "error 40012, invalid client ID, client ID validation, presence error, authentication error, Ably errors" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40012 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Comprehensive documentation covering all validation scenarios with emphasis on presence operations and client ID compatibility */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when the provided client ID fails validation rules, including empty strings, reserved wildcards, type mismatches, or conflicts with authenticated credentials. + +| Error Code | HTTP Status | Category | Retryable | +|------------|-------------|----------|-----------| +| 40012 | 400 | Client Error (Authentication/Validation) | No | + +## Error messages + +You may see one of these error messages: + +| Message | Context | +|---------|---------| +| `clientId can't be an empty string` | Empty string provided as client ID | +| `Can't use "*" as a clientId as that string is reserved` | Attempting to use wildcard outside token params | +| `clientId must be either a string or null` | Non-string/non-null value provided | +| `clientId must be specified` | Presence operation without client ID | +| `Incompatible clientId specified in message` | Message client ID conflicts with authenticated client ID | +| `invalid clientId; must be base64 encoded if passed by header` | Server-side header validation failure | + +## Impact + +This error prevents the current operation from completing: +- Authentication initialization will fail +- Presence operations (enter/leave/update) will be blocked +- Message publishing with mismatched client ID will be rejected +- Token requests with invalid client ID will fail + +This error cannot be automatically retried. You must fix the client ID value or configuration before retrying the operation. + +## Troubleshooting + +The following are common causes and solutions for error 40012: + +### Empty string client ID + +| Error message | +|---------------| +| `clientId can't be an empty string` | + +This occurs when: +- An empty string (`""`) is provided as the client ID +- Token request specifies an empty client ID + +To resolve this: +- Provide a non-empty string client ID +- Use `null` instead of an empty string if client ID is optional +- Remove the client ID parameter entirely if not needed + +{/* Source: Analysis findings from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 21-24 */} +{/* Source: Knowledge base from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 28-31 */} + +### Wildcard client ID misuse + +| Error message | +|---------------| +| `Can't use "*" as a clientId as that string is reserved` | +| `Wildcard client_id is reserved and cannot be used when publishing messages` | + +This occurs when: +- Using the wildcard `"*"` as a regular client ID +- Setting `"*"` in REST client initialization +- Using wildcard in presence operations + +To resolve this: +- Use wildcard only in `defaultTokenParams` or `authorize` token params +- Never use `"*"` as a regular client ID for REST operations +- For wildcard capabilities, configure it properly in token authentication: + + See the [token authentication documentation](https://ably.com/docs/auth/token) for configuring wildcard capabilities. + +{/* Source: Analysis findings from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 31-37 */} +{/* Source: FAQ Legacy from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 33-38 */} + +### Client ID type validation failure + +| Error message | +|---------------| +| `clientId must be either a string or null` | +| `Invalid token; clientId must be a string` | + +This occurs when: +- Passing a non-string value (number, object, boolean) as client ID +- JWT contains a non-string client ID field + +To resolve this: +- Ensure client ID is either a string or `null` +- Validate the data type before setting client ID +- Check token generation code to ensure proper type + +{/* Source: Analysis findings from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 26-29 */} + +### Client ID mismatch + +| Error message | +|---------------| +| `clientId provided in ClientOptions must match clientId in token` | +| `Incompatible clientId specified in message` | +| `Cannot publish with client_id '{}' as it is incompatible with the current configured client_id '{}'` | + +This occurs when: +- Token client ID doesn't match configured client ID +- Message client ID conflicts with authenticated client ID +- Publishing with a different client ID than authenticated + +To resolve this: +- Ensure consistent client ID across token requests and client options +- Use the same client ID throughout a session +- Don't override client ID in messages if already authenticated with a different one + +{/* Source: Analysis findings from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 193-196 */} +{/* Source: Knowledge findings from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 44-48 */} + +### Missing client ID for presence operations + +| Error message | +|---------------| +| `clientId must be specified` | +| `clientId must be specified to update presence data` | +| `clientId must have been specified to enter or leave a presence channel` | + +This occurs when: +- Attempting presence enter without a client ID +- Trying to update presence without being identified +- Leaving presence without having entered with a client ID + +To resolve this: +- Set client ID in authentication options before presence operations +- Configure client ID in token or API key capabilities +- Ensure client ID is set when initializing the client: + + Refer to the [presence documentation](https://ably.com/docs/presence) for configuring client ID. + +{/* Source: Analysis findings from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 35-49 */} +{/* Source: FAQ advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 49-53 */} + +### Base64 encoding in headers + +| Error message | +|---------------| +| `invalid clientId; must be base64 encoded if passed by header` | + +This occurs when: +- Passing client ID via `X-Ably-Clientid` header without base64 encoding +- Server-side validation of header-based client ID fails + +To resolve this: +- Base64 encode the client ID when using the header approach +- Alternatively, use the query parameter `clientId` which doesn't require encoding +- Prefer SDK authentication methods over manual header construction + +{/* Source: Server implementation from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 141-144 */} + +## Prevention + +To avoid client ID validation errors: + +- Always validate client ID is a non-empty string before use +- Never use the wildcard `"*"` except in token parameters +- Set client ID consistently at initialization, not per-operation +- Use SDK authentication methods rather than manual header construction +- For presence channels, configure client ID before attempting any presence operations +- Ensure token generation produces string-typed client IDs + +## Related errors + +The following errors are related to error code 40012: + +| Error code | Description | +| ---------- | ----------- | +| [40003 - Invalid timestamp](/docs/platform/errors/codes/40003) | May occur alongside client ID errors during authentication | +| [40005 - Authentication failed](/docs/platform/errors/codes/40005) | General authentication failure that can include client ID issues | +| [40101 - Invalid credentials](/docs/platform/errors/codes/40101) | Credential validation that may involve client ID checking | +| [91000 - Unable to enter presence](/docs/platform/errors/codes/91000) | Specific presence error often caused by missing client ID | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Authentication documentation](https://ably.com/docs/auth) +- [Presence documentation](https://ably.com/docs/presence) +- [Token authentication guide](https://ably.com/docs/auth/token) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Wildcard usage guidance from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 33-38, 99-101 +- Content Excluded: Specific SDK implementation details to avoid code examples without verification +- Recommendations Source: Based on validation patterns found across all SDKs in analysis +- Code Examples Rationale: Excluded as per guidance - linking to documentation instead +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Empty string: Analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 177-179 + - Wildcard: Analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 181-186 + - Type validation: Analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 188-191 + - Mismatch: Analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 193-196 + - Presence: Analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-analysis.md lines 198-200 +- Resolution Steps: + - Empty string fix: Knowledge https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 95-97 + - Wildcard fix: Knowledge https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 99-101 + - Type fix: Knowledge https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 113-115 + - Mismatch fix: Knowledge https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 103-108 + - Presence fix: Knowledge https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 109-112 + - Base64 fix: Knowledge https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40012-knowledge.md lines 117-119 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 4 | Corrected: 0 | Exempted internal: 6 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40012 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40012 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40013.mdx b/src/pages/docs/platform/errors/codes/40013.mdx new file mode 100644 index 0000000000..706cdeabad --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40013.mdx @@ -0,0 +1,374 @@ +--- +title: "Error 40013 - Data type unsupported" +meta_description: "Information and troubleshooting for Ably error code 40013 - Data type is unsupported or failed to encode/decode message data" +meta_keywords: "Ably, error, error codes, 40013, data type, encoding, decoding, message serialization, unsupported data" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40013 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Complex error with multiple causes - using Structure B for comprehensive coverage of data type validation, encoding issues, and encryption failures */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +The message data provided cannot be processed because it uses an unsupported data type, has an invalid format, or failed encoding/decoding operations. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40013 | 400 | Client error (message validation) | No | + +## Error messages + +The following error messages can be returned with error code 40013: + +| Message | Description | +| ------- | ----------- | +| Data type is unsupported | The data type provided is not supported by the SDK. | +| The single-argument form of publish() expects a message object or an array of message objects | Invalid format for single-argument publish. | +| Failed to encode/decode message data | Message encoding or decoding operation failed. | +| Map value data type is unsupported | LiveObjects Map doesn't support the provided data type. | +| Invalid data payload: [class] is not supported. Use String, Hash, Array, or nil | Ruby SDK data type validation. | +| Invalid data type for 'base64' decoding | Non-string data provided for base64 decoding. | +| Invalid data type for 'json' decoding | Invalid data structure for JSON decoding. | +| Error processing the cipher encoding, decoder returned statusCode=400 code=40013 | Encryption/decryption operation failed. | + +## Impact + +This error prevents the current message operation from completing, however it has no impact on: + +- Existing connections or channel attachments. +- Other messages that use supported data types. +- Messages on other channels. +- Overall system performance. + +This is a client error that will not be automatically retried. You must fix the data type or encoding issue before the operation will succeed. The SDK will not attempt to recover from this error as it indicates a data format problem that requires manual correction. + +## Quick fixes + +Try the following quick fixes to resolve the error: + +- Ensure your data is one of the supported types for your SDK (String, Object/Hash, Array, Buffer/NSData, or null/nil). +- Convert numbers to strings or wrap them in objects before publishing. +- Use the correct publish format: either `publish(name, data)` or `publish({name, data})`. +- Check that your encryption keys match between publisher and subscriber. +- Verify that data matches the encoding type (e.g., strings for UTF-8, objects for JSON). + +## Troubleshooting + +The following are common causes and how to resolve them for error 40013: + +### Unsupported data types + +| Error messages | +| -------------- | +| Data type is unsupported | +| Map value data type is unsupported | +| Invalid data payload: [class] is not supported | + +This occurs when: + +- Publishing numbers, functions, or other non-serializable types directly. +- Using class instances or complex objects that can't be serialized. +- Attempting to store non-primitive values in LiveObjects Maps. + +To resolve this: + +- Convert unsupported types to supported ones before publishing. +- For numbers, either convert to string or wrap in an object. +- Extract plain data from class instances. + + +```javascript +// Wrong: Number not supported directly +channel.publish('event', 42); // Error 40013 + +// Correct: Convert to string or wrap in object +channel.publish('event', '42'); +// or +channel.publish('event', { value: 42 }); + +// Wrong: Function not serializable +channel.publish('event', () => console.log('hello')); // Error 40013 + +// Correct: Don't publish functions + +// Wrong: Class instance +channel.publish('event', new MyClass()); // Error 40013 + +// Correct: Extract serializable data +channel.publish('event', { type: 'MyClass', data: {...} }); +``` + + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md lines 155-165 */} + +### Invalid publish format + +| Error messages | +| -------------- | +| The single-argument form of publish() expects a message object or an array of message objects | + +This occurs when: + +- Using single-argument publish with incorrect format. +- Passing a plain string instead of a message object. +- Missing the required message structure. + +To resolve this: + +- Use the two-argument form: `publish(name, data)`. +- Or provide a proper message object: `publish({name, data})`. +- For batch publishing, provide an array of message objects. + + +```javascript +// Wrong: Invalid single-argument format +channel.publish('just a string'); // Error 40013 + +// Correct: Use two-argument form +channel.publish('event', 'just a string'); + +// Correct: Or use message object +channel.publish({ + name: 'event', + data: 'just a string' +}); + +// Correct: Array for batch publishing +channel.publish([ + { name: 'event1', data: 'data1' }, + { name: 'event2', data: 'data2' } +]); +``` + + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md lines 169-173 */} + +### Encryption and decryption failures + +| Error messages | +| -------------- | +| Error processing the cipher encoding, decoder returned statusCode=400 code=40013 | +| decrypt failed | + +This occurs when: + +- Cipher keys don't match between publisher and subscriber. +- Encrypted data is corrupted or malformed. +- Channel idle for extended periods with dynamic encryption keys. +- Race conditions during channel setup with encryption. + +To resolve this: + +- Ensure encryption keys are identical on all clients. +- Verify cipher configuration consistency across publishers/subscribers. +- For dynamic channels, ensure channel names are fully constructed before use. +- Consider key rotation timing if using dynamic keys. + + +```javascript +// Ensure consistent cipher configuration +const cipherKey = 'your-256-bit-key'; // Must be same on all clients + +// Publisher +const encryptedChannel = ably.channels.get('secure', { + cipher: { key: cipherKey } +}); +await encryptedChannel.publish('secret', data); + +// Subscriber (must use same key) +const encryptedChannel = ably.channels.get('secure', { + cipher: { key: cipherKey } // Same key required +}); +encryptedChannel.subscribe((message) => { + console.log(message.data); // Automatically decrypted +}); +``` + + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md lines 155-165 and Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-knowledge.md lines 79-97 */} + +### Encoding chain failures + +| Error messages | +| -------------- | +| Invalid data type for 'base64' decoding | +| Invalid data type for 'json' decoding | +| unknown encoding | +| Failed to encode/decode message data | + +This occurs when: + +- Data doesn't match the specified encoding requirements. +- Non-string data provided for base64 operations. +- Invalid JSON structure for JSON encoding. +- Unknown or unsupported encoding specified. + +To resolve this: + +- Ensure data matches encoding requirements (strings for UTF-8/base64, objects for JSON). +- Validate JSON structure before publishing. +- Use only supported encoding types. + + +```javascript +// Wrong: Non-string for base64 +channel.publish({ + name: 'event', + data: 123, + encoding: 'base64' +}); // Error 40013 + +// Correct: String data for base64 +channel.publish({ + name: 'event', + data: Buffer.from('data').toString('base64'), + encoding: 'base64' +}); + +// Correct: Object for JSON encoding +channel.publish({ + name: 'event', + data: { key: 'value' }, + encoding: 'json' +}); +``` + + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md lines 174-178 */} + +### LiveObjects data validation + +| Error messages | +| -------------- | +| Map value data type is unsupported | + +This occurs when: + +- Setting functions or non-serializable objects as LiveMap values. +- Using complex class instances in LiveObjects. +- Attempting to store non-primitive types. + +To resolve this: + +- Use only primitive or serializable types in LiveObjects. +- Extract plain data from complex objects. +- Convert to supported formats before storing. + + +```javascript +// Wrong: Class instance in LiveMap +map.set('key', new MyClass()); // Error 40013 + +// Correct: Use serializable data +map.set('key', { + type: 'MyClass', + data: { /* plain properties */ } +}); + +// Correct: Primitives work fine +map.set('count', 42); +map.set('name', 'John'); +map.set('active', true); +``` + + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md lines 179-183 */} + +## Prevention + +To prevent this error: + +- Always validate data types before publishing to channels. +- Use SDK-provided type checking where available. +- Implement consistent cipher key management for encrypted channels. +- Test serialization of complex objects before deployment. +- Use TypeScript or type hints to catch type errors during development. +- Follow Ably's documentation for supported data types in your SDK. + +## Related errors + +The following errors are related to error code 40013: + +| Error code | Description | +| ---------- | ----------- | +| [40010 - Invalid message data or name](/docs/platform/errors/codes/40010) | Related validation error for message structure and naming. | +| [40011 - Invalid channel name](/docs/platform/errors/codes/40011) | Channel naming validation that may occur alongside data issues. | +| [92001 - Encryption error](/docs/platform/errors/codes/92001) | Specific encryption configuration errors. | +| [92005 - Decryption error](/docs/platform/errors/codes/92005) | Decryption failures that may manifest as 40013. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Ably JavaScript SDK documentation](https://ably.com/docs/sdks/javascript) +- [Message structure and publishing](https://ably.com/docs/channels#publish) +- [Encryption documentation](https://ably.com/docs/realtime/encryption) +- [LiveObjects documentation](https://ably.com/docs/products/liveobjects) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific error-specific notes for 40013) +- Writing Guide: https://github.com/ably/ably-os/blob/b819713/src/prompts/shared-resources/error-code-doc-writing-guide.md +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No FAQ content found for 40013 in knowledge file +- Content Excluded: Detailed code examples from analysis (lines 194-263) to keep documentation concise +- Recommendations Source: + - Data type validation: Analysis lines 64-67, 136-142 + - Publish format: Analysis lines 69-78, 169-173 + - Encryption issues: Knowledge lines 79-97, Analysis lines 113-118 + - LiveObjects: Analysis lines 80-85 +- Code Examples Rationale: Included minimal examples only where essential for understanding correct vs incorrect usage +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Unsupported types: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md lines 155-165 + - Invalid publish format: From SDK code at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md lines 69-78 + - Encryption failures: Knowledge from customer reports https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-knowledge.md lines 79-97 + - Encoding issues: Analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md lines 95-124 + - LiveObjects: Analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40013-analysis.md lines 80-85 +- Resolution Steps: + - Step 1 (Data types): Source from analysis lines 155-165 - based on SDK validation logic + - Step 2 (Publish format): From analysis lines 169-173 - based on actual error messages + - Step 3 (Encryption): Knowledge lines 79-97 - preserved customer experience from support tickets + - Step 4 (Encoding): Analysis lines 95-124 - based on encoding validation in SDKs + - Step 5 (LiveObjects): Analysis lines 179-183 - based on LiveMap validation +- Prevention: Based on common patterns found across all repositories in analysis +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 4 | Corrected: 0 | Exempted internal: 8 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40013 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40013 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40018.mdx b/src/pages/docs/platform/errors/codes/40018.mdx new file mode 100644 index 0000000000..d816062468 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40018.mdx @@ -0,0 +1,203 @@ +--- +title: "Error 40018: Unable to decode message" +meta_description: "Learn how to troubleshoot and resolve Ably error code 40018, which occurs when delta-compressed messages cannot be decoded." +meta_keywords: "Ably error 40018, delta compression error, VCDIFF decode error, message decode failure, channel reattachment" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40018 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document delta compression decode failures with automatic SDK recovery behavior */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when Ably cannot decode a delta-compressed message, typically due to message sequencing issues or corrupted delta data. The SDK automatically initiates recovery by reattaching the channel. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ----------- | -------- | --------- | +| 40018 | 400 | Client Error (Message Processing) | Yes (automatic) | + +## Error messages + +| Message | Description | +| ------- | ----------- | +| `Unable to decode message; channel attachment no longer viable` | The official error definition indicating delta decode failure | +| `VCDIFF delta decode failed` | Delta compression algorithm failure | +| `Delta message decode failure. Previous message id does not equal expected message id` | Message sequencing issue in delta chain | +| `Failed to decode data: [specific error]` | General decode failure with specific details | +| `Data is nil` | Unexpected null data during decoding | + +## Impact + +This error affects the current channel's message stream. The SDK automatically transitions the channel to the `ATTACHING` state and attempts recovery. During recovery: + +- New messages are queued until reattachment completes +- The channel reattaches with the previous message serial to maintain continuity +- Message delivery resumes after successful reattachment + +The SDK handles this error automatically without requiring developer intervention in most cases. + +## Troubleshooting + +The following are common causes and resolutions for error 40018: + +### Delta compression message sequencing issue + +| Error message | +| ------------- | +| `Previous message id does not equal expected message id` | + +This occurs when: +- Messages arrive out of sequence +- The base message for delta decompression is missing +- Network issues cause message loss or reordering + +To resolve this: +- The SDK automatically reattaches the channel to restore message continuity +- Monitor channel state changes for the `ATTACHING` transition +- Check SDK logs to verify the recovery process completes successfully +- If issues persist, consider temporarily disabling delta compression on the channel + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-analysis.md lines 126-131 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md lines 30-34 */} + +### VCDIFF decoding algorithm failure + +| Error message | +| ------------- | +| `VCDIFF delta decode failed` | +| `Vcdiff delta decode failed with [error]` | + +This occurs when: +- Delta-compressed data is corrupted during transmission +- The VCDIFF format is invalid +- Decoder initialization fails + +To resolve this: +- Allow the SDK's automatic recovery to complete +- Verify network stability to prevent data corruption +- Check that your SDK version supports delta compression +- Enable SDK logging to capture detailed error information + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-analysis.md lines 104-107, 113-115 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md lines 35-39 */} + +### Missing delta codec assembly (.NET specific) + +| Error message | +| ------------- | +| `Could not load file or assembly 'IO.Ably.DeltaCodec, Version=1.0.0.0'` | + +This occurs when: +- The IO.Ably.DeltaCodec assembly is not installed +- Assembly version mismatch between SDK and DeltaCodec +- Strong-naming requirements are not met in .NET Framework projects + +To resolve this: +- Install the IO.Ably.DeltaCodec NuGet package +- Ensure version compatibility between the Ably SDK and DeltaCodec packages +- For .NET Framework projects, verify assembly strong-naming configuration +- Consider updating to the latest SDK version which includes delta codec dependencies + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md lines 40-43, 106-110 */} + +## Automatic SDK recovery + +Ably SDKs implement automatic recovery for error 40018: + +1. The channel transitions to the `ATTACHING` state +2. The SDK reattaches with the previous channel serial to maintain message continuity +3. Messages are queued during reattachment +4. Normal operation resumes after successful reattachment + +No developer intervention is required for this recovery process. The SDK handles all recovery steps transparently. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md lines 64-72 */} +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-analysis.md lines 160-165 */} + +## Prevention + +To minimize the occurrence of this error: + +- Ensure stable network connectivity to prevent message corruption +- Keep SDKs updated to the latest versions for improved delta compression handling +- For .NET projects, verify all required assemblies are properly installed +- Monitor channel state changes to detect recovery patterns +- Consider channel options that disable delta compression if persistent issues occur + +## Related errors + +The following errors are related to error code 40018: + +| Error code | Description | +| ---------- | ----------- | +| [40000 - Bad Request](/docs/platform/errors/codes/40000) | General bad request errors that may occur alongside decoding issues | +| [80000 - Connection Failed](/docs/platform/errors/codes/80000) | Connection failures that can disrupt message sequencing | +| [90000 - Channel Operation Failed](/docs/platform/errors/codes/90000) | Channel-level failures that may trigger during recovery | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Ably Channels Documentation](https://ably.com/docs/channels) +- [Ably Connection Documentation](https://ably.com/docs/realtime/connection) +- [Ably Support Portal](https://ably.com/support) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md - No specific error-specific notes for 40018 +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Customer case from Knowledge file lines 47-62 incorporated into troubleshooting +- Content Excluded: SDK-specific implementation details that aren't relevant to end users +- Recommendations Source: + - Automatic recovery: Knowledge file lines 64-72 + - .NET assembly issues: Knowledge file lines 106-110 + - Delta sequencing: Analysis file lines 126-131 +- Code Examples Rationale: No code examples included as SDK recovery is automatic and requires no developer code +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Overview: Based on official definition from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md lines 6-8 +- Common Causes: + - Delta sequencing: From analysis in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-analysis.md lines 126-131 + - VCDIFF failures: From analysis in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-analysis.md lines 104-107, 113-115 + - .NET assembly: From knowledge in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md lines 40-43 +- Resolution Steps: + - Automatic recovery: From knowledge in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md lines 64-72 + - .NET resolution: From knowledge in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md lines 106-110 +- Prevention: Based on support case analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40018-knowledge.md lines 47-62 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 3 | Corrected: 0 | Exempted internal: 3 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40018 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40018 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40019.mdx b/src/pages/docs/platform/errors/codes/40019.mdx new file mode 100644 index 0000000000..c8433f5882 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40019.mdx @@ -0,0 +1,281 @@ +--- +title: "Required plugin not present" +meta_description: "Resolve Ably error code 40019 when SDK functionality requires a plugin or module that hasn't been installed or included in the build." +meta_keywords: "Ably error 40019, missing plugin, VCDiff decoder, LiveObjects plugin, modular SDK, plugin not provided" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40019 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document all known plugin types (VCDiff, LiveObjects, Experimental Objects) with SDK-specific installation instructions */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when you attempt to use SDK functionality that requires an optional plugin or module that hasn't been installed or included in the build. + +| Error Code | HTTP Status | Category | Retryable | +|------------|-------------|----------|-----------| +| 40019 | 400 | Client Error (Missing Plugin) | No | + +## Error messages + +You may see one of these error messages: + +| Error Message | SDK | Description | +|---------------|-----|-------------| +| `Missing Vcdiff decoder (https://github.com/ably-forks/vcdiff-decoder)` | JavaScript | VCDiff decoder plugin required for delta compression | +| `{pluginName} plugin not provided` | JavaScript | Generic message for any missing plugin | +| `LiveObjects plugin hasn't been installed, add runtimeOnly('io.ably:live-objects:') to your dependency tree` | Java | LiveObjects module required | +| `missing objects plugin` | Go | Experimental objects plugin not configured | + +## Impact + +This error only affects the specific operation that requires the missing plugin. Other SDK operations continue to work normally. + +The error cannot be automatically retried - you must install the required plugin and restart your application. + +## Troubleshooting + +The following are common causes and resolutions for error 40019: + +### VCDiff decoder missing (JavaScript) + +| Error Message | +|---------------| +| `Missing Vcdiff decoder (https://github.com/ably-forks/vcdiff-decoder)` | + +This occurs when: +- Your channel has delta compression enabled +- The SDK attempts to decode a VCDiff-encoded delta message +- The VCDiff decoder plugin is not installed or configured + +To resolve this: + +1. Install the VCDiff decoder plugin: + + + ```shell + npm install @ably/vcdiff-decoder + ``` + + +2. Include the plugin when initializing the Ably client: + + + ```javascript + import vcdiff from '@ably/vcdiff-decoder'; + + const client = new Ably.Realtime({ + key: 'your-api-key', + plugins: { vcdiff } + }); + ``` + + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-analysis.md lines 13-20 */} +{/* Source: Knowledge base solution from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-knowledge.md lines 52-63 */} + +**Note for React Native**: If you encounter `TextEncoder doesn't exist` errors, import a polyfill at your app's entry point: + + +```javascript +// In index.js or App.js +import 'text-encoding-polyfill'; +``` + + +{/* Source: Slack discussion from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-knowledge.md lines 143-150 */} + +### LiveObjects plugin missing (Java/Android) + +| Error Message | +|---------------| +| `LiveObjects plugin hasn't been installed, add runtimeOnly('io.ably:live-objects:') to your dependency tree` | + +This occurs when: +- You attempt to access `channel.liveObjects` +- The LiveObjects module is not included as a dependency + +To resolve this: + +**For Gradle projects:** + + +```shell +dependencies { + implementation 'io.ably:ably-android:1.x.x' + runtimeOnly 'io.ably:live-objects:1.x.x' // Use same version as main SDK +} +``` + + +**For Maven projects:** + + +```text + + io.ably + live-objects + 1.x.x + runtime + +``` + + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-analysis.md lines 29-34 */} +{/* Source: Knowledge base solution from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-knowledge.md lines 81-99 */} + +### Experimental Objects plugin missing (Go) + +| Error Message | +|---------------| +| `missing objects plugin` | + +This occurs when: +- You call `PublishObjects` method +- The `ExperimentalObjectsPlugin` is not configured in ClientOptions + +To resolve this: + +Configure the experimental objects plugin when creating your client: + + +```go +opts := &ably.ClientOptions{ + Key: "your-api-key", + ExperimentalObjectsPlugin: &MyObjectsPlugin{}, // Implement plugin interface +} +client, _ := ably.NewRealtime(opts) +``` + + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-analysis.md lines 37-44 */} +{/* Source: Knowledge base solution from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-knowledge.md lines 101-110 */} + +### Modular build missing plugins (JavaScript) + +| Error Message | +|---------------| +| `{pluginName} plugin not provided` | + +This occurs when: +- You're using the modular JavaScript SDK build +- A required plugin is not included in your build configuration + +To resolve this: + +Include all required plugins when configuring the modular SDK: + + +```javascript +import { Realtime } from 'ably/modular'; +import { + WebSocketTransport, + FetchRequest, + // Add other required plugins based on error message +} from 'ably/modular/plugins'; + +const client = new Realtime({ + key: 'your-api-key', + plugins: { + WebSocketTransport, + FetchRequest, + // Include all plugins your app needs + } +}); +``` + + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-analysis.md lines 21-25 */} +{/* Source: Knowledge base solution from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-knowledge.md lines 65-79 */} + +## Prevention + +To avoid this error: + +- Review the feature documentation to understand plugin requirements before implementation +- Keep plugin versions synchronized with your main SDK version +- Include only the plugins you need to minimize bundle size +- Test your application with the same build configuration used in production +- Document plugin dependencies in your project's README for team awareness + +## Related errors + +The following errors are related to error code 40019: + +| Error code | Description | +| ---------- | ----------- | +| [40020 - Browser incompatibility](/docs/platform/errors/codes/40020) | Occurs when delta decoding fails due to browser compatibility issues, often related to missing TextEncoder/TextDecoder APIs. | + +{/* Source: Related error from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-analysis.md line 82 */} + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Ably documentation](https://ably.com/docs) +- [Modular JavaScript SDK guide](https://ably.com/docs/getting-started/setup#modular-javascript) +- [VCDiff decoder package](https://www.npmjs.com/package/@ably/vcdiff-decoder) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Existing Documentation: None found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: React Native TextEncoder polyfill solution from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-knowledge.md lines 143-150 +- Content Excluded: Flutter delta testing status (line 156-158) - not actionable for users +- Recommendations Source: + - VCDiff installation: Knowledge base lines 52-63 + - LiveObjects dependency: Knowledge base lines 81-99 + - Go plugin config: Knowledge base lines 101-110 + - Modular SDK setup: Knowledge base lines 65-79 +- Code Examples Rationale: Essential for resolution - users cannot fix without correct plugin installation code +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - VCDiff: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-analysis.md lines 13-20 + - LiveObjects: From SDK code at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-analysis.md lines 29-34 + - Go Objects: From SDK code at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-analysis.md lines 37-44 +- Resolution Steps: + - VCDiff solution: Knowledge base https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40019-knowledge.md lines 52-63 + - React Native polyfill: Slack discussion from knowledge base lines 143-150 + - LiveObjects Maven/Gradle: Knowledge base lines 81-99 + - Go configuration: Knowledge base lines 101-110 + - Modular SDK: Knowledge base lines 65-79 +- Prevention: Based on common patterns identified in analysis lines 46-54 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 3 | Corrected: 0 | Exempted internal: 5 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40019 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40019 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} diff --git a/src/pages/docs/platform/errors/codes/40020.mdx b/src/pages/docs/platform/errors/codes/40020.mdx new file mode 100644 index 0000000000..044c09e40f --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40020.mdx @@ -0,0 +1,220 @@ +--- +title: "Error 40020: Partial failure in batch operation" +meta_description: "Understand and resolve Ably error 40020, which indicates partial failures in batch operations where some requests succeed while others fail." +meta_keywords: "Ably error 40020, batch error, partial failure, batch operations, message publishing, presence retrieval, token revocation" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40020 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40020-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40020-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document partial batch failures with focus on accessing individual results in batchResponse array */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when a batch request partially fails, meaning that some operations succeed while others fail. The response includes both an error indicator and detailed results for each individual operation. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40020 | 400 | Batch Operation | Partial | + +## Error messages + +| Message | Context | +| ------- | ------- | +| "Batched response includes errors" | Standard server response when any operation in a batch fails | +| "Delta decoding not supported on this browser (need ArrayBuffer & Uint8Array)" | JavaScript SDK browser compatibility issue (misuse of 40020) | + +## Impact + +This error indicates a partial success where: +- Some operations in the batch completed successfully +- Other operations failed with specific errors +- The overall request returns HTTP 400 status + +Unlike complete failures, you can still access successful results from the `batchResponse` array. The SDK does not automatically retry this error as individual failures may have different causes. + +## Troubleshooting + +Error 40020 requires examining the `batchResponse` array to identify which specific operations failed and why. + +### Accessing partial results in batch operations + +| Error message | Affected endpoints | +| ------------- | ------------------ | +| "Batched response includes errors" | `POST /messages`, `POST /revokeTokens`, `GET /presence` | + +This occurs when: +- One or more operations in your batch request fail +- Individual operations encounter validation errors, permission issues, or resource problems + +To resolve this: + +1. **Check the batchResponse array for individual results** + {/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40020-knowledge.md lines 73-74 */} + Each entry in `batchResponse` contains either success data or an error object with details about the specific failure. + +2. **Handle partial success appropriately** + {/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40020-analysis.md lines 55-60 */} + ```javascript + if (response.error && response.error.code === 40020) { + // Partial success - check individual results + response.batchResponse.forEach((result, index) => { + if (result.error) { + console.log(`Operation ${index} failed: ${result.error.message}`); + // Handle failed operation (retry, log, alert) + } else { + console.log(`Operation ${index} succeeded`); + // Process successful result + } + }); + } + ``` + {/* Code source: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40020-knowledge.md lines 120-131, essential for demonstrating partial success handling */} + +3. **Identify common failure patterns** + Review the error details in failed operations to identify patterns: + - Invalid channel names or patterns + - Insufficient permissions for specific operations + - Rate limits on individual channels + - Malformed message data + +### Browser compatibility issue (JavaScript SDK) + +| Error message | Context | +| ------------- | ------- | +| "Delta decoding not supported on this browser" | Message decoding with vcdiff encoding | + +This occurs when: +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40020-analysis.md lines 25-29 */} +- Attempting delta decompression on browsers without `Uint8Array` support +- Processing messages with 'vcdiff' encoding + +To resolve this: +- Upgrade to a modern browser that supports `ArrayBuffer` and `Uint8Array` +- Disable delta compression if supporting legacy browsers + +## SDK-specific handling + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40020-analysis.md lines 61-66 */} +Different SDKs handle error 40020 in specific ways: + +- **Java SDK**: Explicitly allows 40020 errors to pass through without throwing exceptions, enabling access to partial results +- **JavaScript SDK**: Uses 40020 for browser compatibility warnings (appears to be a misuse of this error code) +- **CLI**: Detects 40020 to provide user-friendly feedback about which specific channels or operations failed + +## Response format + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40020-analysis.md lines 77-89 */} +A standard batch error response includes: + +```json +{ + "error": { + "message": "Batched response includes errors", + "code": 40020, + "statusCode": 400 + }, + "batchResponse": [ + { "channel": "channel1", "messageId": "abc123" }, + { + "error": { + "message": "Channel 'invalid-name!' contains invalid characters", + "code": 40006, + "statusCode": 400 + } + } + ] +} +``` + +## Prevention + +To minimize partial batch failures: + +- Validate all input data before sending batch requests +- Ensure proper authentication and channel capabilities for all operations +- Keep batch sizes reasonable to avoid timeout issues +- Implement retry logic for failed individual operations +- Monitor patterns in failures to identify systematic issues + +## Related errors + +The following errors are related to error code 40020: + +| Error code | Description | +| ---------- | ----------- | +| [40006 - Invalid channel name](/docs/platform/errors/codes/40006) | Individual batch operations may fail due to invalid channel names. | +| [40010 - Invalid message data](/docs/platform/errors/codes/40010) | Message batches can partially fail if some messages have invalid data. | +| [40030 - Rate limit exceeded](/docs/platform/errors/codes/40030) | Individual operations in a batch may hit rate limits. | +| [40140 - Token expired](/docs/platform/errors/codes/40140) | Token expiration during batch processing can cause partial failures. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Ably batch operations documentation](https://ably.com/docs) +- [API reference](https://ably.com/docs) +- [Error handling best practices](https://ably.com/docs) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40020-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40020-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md [No specific error-specific notes for 40020] +- Existing Documentation: None found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Code example from knowledge file lines 120-131 showing partial success handling pattern +- Content Excluded: Browser compatibility issue appears to be misuse of error code, included with caveat +- Recommendations Source: + - Partial success handling: Knowledge file lines 105-118 + - Response format: Analysis file lines 77-89 + - SDK variations: Analysis file lines 61-66 +- Code Examples Rationale: Included essential pattern for handling batchResponse as this is critical for resolution +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Overview: Based on knowledge file lines 29-38 and analysis file lines 8-10 +- Error Messages: + - Main message from analysis file line 18 + - Browser message from analysis file lines 27-28 +- Impact: Based on analysis file lines 55-60 +- Troubleshooting: + - Batch handling: Knowledge file lines 105-118, analysis file lines 55-60 + - Code example: Knowledge file lines 120-131 + - Browser issue: Analysis file lines 25-29 +- SDK Handling: Analysis file lines 61-66 +- Response Format: Analysis file lines 77-89 +- Related Errors: Inferred from batch operation context and common error patterns +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 1 (Ably support) | Corrected: 0 | Exempted internal: 3 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40020 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40020 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40022.mdx b/src/pages/docs/platform/errors/codes/40022.mdx new file mode 100644 index 0000000000..ac095a86cf --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40022.mdx @@ -0,0 +1,183 @@ +--- +title: "Error 40022 - API Streamer deprecated / Invalid resource" +meta_description: "Information and troubleshooting for Ably error code 40022 - API Streamer deprecated or Invalid resource" +meta_keywords: "Ably, error, error codes, 40022, API Streamer, exchange channels, validation error, Control API" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40022 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document both API Streamer deprecation (primary) and Control API validation errors (secondary) */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when attempting to use deprecated API Streamer channels or when resource validation fails in the Control API. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40022 | 400 / 422 | Client error (deprecation / validation) | No | + +## Error messages + +The following error messages can be returned with error code 40022: + +| Message | Description | +| ------- | ----------- | +| API Streamer is no longer offered, contact support@ably.com for more information | Attempt to use deprecated exchange channels. | +| Invalid resource | Control API validation failure with details in response. | + +## Impact + +This error prevents the current operation from completing. Specifically: + +- **API Streamer errors**: Channel attachment fails completely, preventing all operations on exchange channels. +- **Control API errors**: The requested resource operation fails but does not affect existing resources. + +This is a client error that will not be automatically retried. For API Streamer errors, you must migrate to supported channel patterns. For Control API validation errors, you must fix the validation issues before retrying. + +## Troubleshooting + +The following are common causes and how to resolve them for error 40022: + +### API Streamer deprecation + +| Error messages | +| -------------- | +| API Streamer is no longer offered, contact support@ably.com for more information | + +This occurs when: + +- Attempting to attach to channels starting with `[product:`. +- Using legacy exchange channel patterns (xchg channels). +- Following outdated documentation that references API Streamer. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-analysis.md lines 16-55 */} + +To resolve this: + +- Remove or replace any channels starting with `[product:` from your application. +- Use standard Ably channel naming patterns instead. +- Contact support@ably.com for assistance migrating from API Streamer to supported alternatives. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-knowledge.md lines 24-31 */} + +### Control API validation errors + +| Error messages | +| -------------- | +| Invalid resource | + +This occurs when: + +- Creating rules with incompatible `enveloped` and `requestMode` settings. +- Referencing non-existent resources (queues, API keys). +- Using invalid regions or parameters. +- Providing duplicate resource names. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-analysis.md lines 76-83 */} + +To resolve this: + +Check the `details` field in the error response for specific validation failures: + +#### Rule configuration issues + +For enveloped/requestMode errors: +- Use `enveloped=true` with `requestMode=batch`. +- Use `enveloped=false` with `requestMode=single`. +- Some rule types (CloudFlare, IFTTT, Zapier) don't support the enveloped parameter. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-knowledge.md lines 37-40, 56-67, 125-129 */} + +#### Queue region validation + +For invalid region errors: +- Use valid regions: `us-east-1-a`, `eu-west-1-a`. +- Check the error details for the complete list of supported regions. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-knowledge.md lines 69-71 */} + +#### Resource not found + +For missing resource errors: +- Verify the queue ID exists before creating AMQP rules. +- Ensure API keys referenced in rules are valid. +- Check that all resource IDs in your request are correct. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-knowledge.md lines 42-45 */} + +## Related errors + +The following errors can be related to error 40022: + +| Error code | Description | +| ---------- | ----------- | +| [40000 - Bad request](/docs/platform/errors/codes/40000) | General client request error that may occur alongside validation failures. | +| [40400 - Not found](/docs/platform/errors/codes/40400) | Resource not found error that may precede 40022 validation errors. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Channel naming conventions](https://ably.com/docs/channels) +- [Control API documentation](https://ably.com/docs/account/control-api) +- [Integration rules](https://ably.com/docs/general/integrations) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md - No specific error-specific notes for 40022 +- Existing Documentation: None found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Migration path advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-knowledge.md lines 24-31 +- Content Excluded: Detailed implementation variations across SDKs (not needed for customer resolution) +- Recommendations Source: + - API Streamer: Contact support for migration (knowledge lines 31, 89) + - Control API: Check details field (knowledge lines 123) +- Code Examples Rationale: No code examples included as resolution involves configuration changes, not code changes +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - API Streamer: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-analysis.md lines 16-55 + - Control API validation: From analysis at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-analysis.md lines 59-83 +- Resolution Steps: + - API Streamer migration: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-knowledge.md lines 118-120 + - Rule configuration: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-knowledge.md lines 125-129 + - Queue regions: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40022-knowledge.md lines 69-71 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 3 | Corrected: 3 | Exempted internal: 6 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40022 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40022 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40030.mdx b/src/pages/docs/platform/errors/codes/40030.mdx new file mode 100644 index 0000000000..54629f5cd5 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40030.mdx @@ -0,0 +1,199 @@ +--- +title: "Error 40030 - Invalid publish request" +meta_description: "Information and troubleshooting for Ably error code 40030 - Invalid publish request (unspecified)" +meta_keywords: "Ably, error, error codes, 40030, invalid publish request, extras validation, message publish" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40030 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Focus on the specific extras validation error which is the primary trigger for 40030, while acknowledging the generic nature of the error code */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +The publish request is malformed or contains invalid data that doesn't meet Ably's validation requirements. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40030 | 400 | Client error (publish) | No | + +## Error messages + +The following error messages can be returned with error code 40030: + +| Message | Description | +| ------- | ----------- | +| extras if present must be an object | The `extras` field in the message is not a plain JavaScript object. | +| Invalid publish request (unspecified) | Generic message for other publish validation failures. | + +## Impact + +This error prevents the current publish operation from completing, however it has no impact on: + +- Existing connections or channel state. +- Other messages in the queue. +- Messages from other clients. +- Overall system performance. + +This is a client error that will not be automatically retried. You must fix the publish request format before the operation will succeed. + +## Troubleshooting + +The following are common causes and how to resolve them for error 40030: + +### Invalid extras field format + +| Error messages | +| -------------- | +| extras if present must be an object | + +This occurs when: + +- The `extras` field is provided but is not of type 'object'. +- You've set `extras` to a string, number, boolean, array, or function instead of a plain object. +- The `extras` value was incorrectly serialized before sending. + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-analysis.md lines 17-36 */} + +To resolve this: + +- Ensure `extras` is either a plain JavaScript object or null/undefined. +- If you don't need extras, omit the field entirely rather than setting it to an empty string. +- When using form-encoded requests, structure the data properly. + +{/* Source: FAQ advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-knowledge.md lines 35-44, preserved for customer experience */} + + +```javascript +// Wrong: String instead of object +await channel.publish({ + name: 'event', + data: 'message', + extras: 'metadata' // This will cause error 40030 +}); + +// Wrong: Array instead of object +await channel.publish({ + name: 'event', + data: 'message', + extras: ['tag1', 'tag2'] // This will cause error 40030 +}); + +// Correct: Plain object +await channel.publish({ + name: 'event', + data: 'message', + extras: { ref: 'some-ref', priority: 'high' } +}); + +// Correct: Omit extras if not needed +await channel.publish({ + name: 'event', + data: 'message' + // No extras field +}); +``` + + +{/* Code source: Based on real customer support case from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-knowledge.md lines 41-45, included because essential for demonstrating correct extras usage */} + +### Generic publish validation failure + +| Error messages | +| -------------- | +| Invalid publish request (unspecified) | + +This occurs when: + +- The publish request is malformed in some other way. +- Required fields are missing or invalid. +- The message structure doesn't conform to Ably's API requirements. + +{/* Source: Based on analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-knowledge.md lines 8-17 */} + +To resolve this: + +- Check the specific error message for additional details. +- Validate your message structure against the [Ably message format documentation](https://ably.com/docs/channels#message-format). +- Review the [publishing messages documentation](https://ably.com/docs/channels#publish). +- Ensure your publish request conforms to the expected API format. + +## Related errors + +The following errors are related to error code 40030: + +| Error code | Description | +| ---------- | ----------- | +| [40009 - Maximum message length exceeded](/docs/platform/errors/codes/40009) | Occurs when the total message size (including extras) exceeds the limit. | +| [40032 - Invalid publish request (impermissible extras field)](/docs/platform/errors/codes/40032) | Related validation error when extras contains disallowed properties. | +| [40300 - Forbidden](/docs/platform/errors/codes/40300) | Authentication/authorization issues, different from 40030 validation errors. | + +{/* Source: Related errors from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-analysis.md lines 72-75 and knowledge file lines 86-89 */} + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Publishing messages](https://ably.com/docs/channels#publish) +- [Message format](https://ably.com/docs/channels#message-format) +- [REST API documentation](https://ably.com/docs/api/rest-api#message) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific error-specific notes for 40030) +- Existing Documentation: None found +- Repository Overviews: Not needed for this error (sufficient context in research files) +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Customer support case example from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-knowledge.md lines 41-45 +- Content Excluded: Slack conversation about generic 40030 classification (lines 50-58) - not directly helpful for resolution +- Recommendations Source: + - Extras validation fix: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-analysis.md lines 17-36 + - Generic publish guidance: From knowledge file lines 14-17 +- Code Examples Rationale: Included extras examples because research shows this is the primary trigger and real customer case demonstrates the issue +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Invalid extras: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-analysis.md lines 17-36 + - Generic validation: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-knowledge.md lines 8-17 +- Resolution Steps: + - Extras fix: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40030-analysis.md lines 62-70 and FAQ from knowledge lines 77-83 + - Generic fix: Standard Ably documentation references +- Related Errors: From analysis lines 72-75 and knowledge lines 86-89 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 4 | Corrected: 0 | Exempted internal: 5 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40030 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40030 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40099.mdx b/src/pages/docs/platform/errors/codes/40099.mdx new file mode 100644 index 0000000000..dda6bcf0b7 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40099.mdx @@ -0,0 +1,148 @@ +--- +title: "Error 40099 - Testing/Development Error" +meta_description: "This error occurs during internal testing scenarios or when user claims cannot be added to messages" +meta_keywords: "40099, testing error, user claims, message extras, forced rejection, development" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40099 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Documenting an internal testing error with limited customer visibility, focusing on the two known scenarios where it might appear */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error is primarily used for internal testing and development purposes. It may occasionally appear during message publishing operations. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40099 | 400 | Testing/Development | No | + +## Error messages + +You may see one of these messages: + +| Error message | Description | +| ------------- | ----------- | +| "Message rejected by request" | Occurs when testing message rejection scenarios | +| "Unable to add userClaim to message" | Occurs when user claims cannot be added to message extras | + +## Impact + +This error prevents the current message publish operation from completing. The message will not be delivered to subscribers. + +The error is not automatically retried by Ably SDKs as it represents an intentional rejection or structural failure. + +## Troubleshooting + +### Testing scenario with forced rejection + +| Error message | +| ------------- | +| "Message rejected by request" | + +This occurs when: +- A special testing parameter `_forceNack=true` is included in the publish request +- The system is intentionally testing error handling paths + +To resolve this: +- Remove the `_forceNack` parameter from your publish request +- This parameter is intended for internal testing only and should not be used in production + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-analysis.md lines 22-30 */} + +### User claims processing failure + +| Error message | +| ------------- | +| "Unable to add userClaim to message" | + +This occurs when: +- The system cannot add user claims to the message extras structure +- There are issues with the protobuf message construction +- The message metadata cannot be properly formatted + +To resolve this: +- Verify that your message structure is valid +- Check that message extras can be properly constructed +- Contact [Ably support](https://ably.com/support) if you're consistently encountering this error + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-analysis.md lines 14-21 */} + +## Limited documentation available + +This error code is primarily used for internal testing and development purposes. If you encounter this error in production: +- Ensure you're not inadvertently using testing parameters +- Verify your message structure and metadata are correctly formatted +- Contact [Ably support](https://ably.com/support) with the full error context + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Additional resources +- [Message publishing documentation](https://ably.com/docs/channels) +- [Ably documentation](https://ably.com/docs) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md - No specific error-specific notes for 40099 +- Existing Documentation: None found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: None available for this error code +- Content Excluded: Detailed internal testing mechanisms that are not relevant to customers +- Recommendations Source: + - Testing scenario resolution: Based on analysis of _forceNack parameter usage in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-analysis.md lines 22-30 + - User claims resolution: Based on protobuf handling analysis in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-analysis.md lines 14-21 +- Code Examples Rationale: No code examples included as this is primarily an internal error with no documented customer-facing resolution patterns +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Messages: + - "Message rejected by request": From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-analysis.md line 28 + - "unable to add userClaim to message": From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-analysis.md line 19 +- Troubleshooting: + - Testing scenario: Based on _forceNack parameter analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-analysis.md lines 22-30 + - User claims failure: Based on Go implementation analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-analysis.md lines 14-21 +- Limited Documentation Notice: Based on knowledge that this is an internal/testing error from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40099-knowledge.md lines 14-19 +*/} + +{/* DOCUMENTATION SHORTCOMINGS: +Areas where Ably documentation could be improved: +- Missing: Documentation about user claims in message extras feature +- Impact: Makes it difficult to understand when and why user claims might fail +- Recommendation: Document the user claims feature and its requirements +- Severity: Low (appears to be rarely encountered by customers) +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 3 | Corrected: 2 | Exempted internal: 0 */} +{/* Note: ably.com/support validated successfully. Documentation URLs simplified to main docs pages due to validation issues with specific anchors. */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40099 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40099 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40100.mdx b/src/pages/docs/platform/errors/codes/40100.mdx new file mode 100644 index 0000000000..18f5233750 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40100.mdx @@ -0,0 +1,269 @@ +--- +title: "Unauthorized - action refused due to lack of authentication" +meta_description: "Understand and resolve Ably error 40100 which occurs when an action cannot be performed due to authentication or authorization issues." +meta_keywords: "Ably error, error code 40100, unauthorized, authentication failure, device token mismatch, API key invalid, push notification error, access refused" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40100 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Comprehensive documentation covering both general authentication failures and specific device push notification issues based on extensive support ticket analysis */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +# Unauthorized - action refused due to lack of authentication + +This error occurs when an action cannot be performed due to missing or invalid authentication credentials, insufficient permissions, or authorization failures. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ----------- | -------- | --------- | +| 40100 | 401 | Client Error (Authentication) | No | + +## Error messages + +You may see one of these messages: + +| Message | Context | +| ------- | ------- | +| `Access refused` | Generic authentication failure | +| `Unauthorized` | Standard HTTP 401 mapping | +| `Invalid API key. Ensure you have a valid key configured.` | API key validation failure | +| `Token deviceId does not match requested device operation` | Device token mismatch | +| `Incompatible deviceSecret specified for device access` | Device credential validation failure | +| `Incompatible updateToken specified for device access` | Device update token failure | +| `Unable to authenticate device credentials; device not found` | Non-existent device | +| `cannot update device id or appId` | Immutable property update attempt | +| `cannot update transportType` | Insufficient permissions for transport update | +| `push not enabled for this channel` | Push capability not configured | +| `Failed to get a token` | Token request failure | + +## Impact + +This error prevents the current operation from completing. The connection will not be established or the requested action will be denied. The SDK will not automatically retry this error because it indicates an authentication or authorization problem that requires correcting credentials or permissions. + +For connection attempts, this error causes the connection to enter the `failed` state, requiring creation of a new connection with valid credentials. + +## Troubleshooting + +The following are common causes and resolutions for error 40100: + +### Invalid or missing API key +{/* Source: Knowledge base from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md lines 73-74 */} +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 108-118 */} + +| Error message | Description | +| ------------- | ----------- | +| `Invalid API key. Ensure you have a valid key configured.` | API key is invalid, expired, or revoked | +| `Access refused` | Generic authentication failure | + +This occurs when: +- The API key is malformed or incomplete +- The key has been revoked or regenerated +- Using a key from the wrong Ably app or environment + +To resolve this: +1. Log into your [Ably dashboard](https://ably.com/dashboard) +2. Navigate to your app and select the "API Keys" tab +3. Copy the complete key including all three parts: `appId.keyId:keySecret` +4. Ensure you're using the correct environment (production vs sandbox) + + +```javascript +// Correct - complete API key with all three parts +const ably = new Ably.Realtime('xVLyHw.Ke5A1w:dTfJtg-OP2L8B...'); + +// Incorrect - partial key missing parts +const ably = new Ably.Realtime('xVLyHw.Ke5A1w'); +``` + +{/* Code source: Ably documentation at https://ably.com/docs/auth/basic#api-key-format, essential for demonstrating correct key format */} + +### Device token mismatch for push notifications +{/* Source: Knowledge base support tickets from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md lines 125-151 */} +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 41-49 */} + +| Error message | Description | +| ------------- | ----------- | +| `Token deviceId does not match requested device operation` | Device ID in token doesn't match the requested operation | + +This occurs when: +- Switching between Ably environments (staging to production) with existing device registrations +- Device credentials persist across environment changes +- Token claims don't match the device being operated on + +To resolve this: +1. Always deactivate push notifications before switching environments +2. If deactivation fails with 40100, reset the device registration: + - Uninstall and reinstall the app, or + - Clear app data/storage to remove persisted device credentials +3. Re-register the device in the new environment + +This is a known issue when using multiple Ably environments within a single application. +{/* Source: Bank Jago support tickets from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md lines 125-151 */} + +### Device credential validation failures +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 27-35, 53-54 */} + +| Error message | Description | +| ------------- | ----------- | +| `Incompatible deviceSecret specified for device access` | Device secret doesn't match stored credentials | +| `Incompatible updateToken specified for device access` | Update token validation failed | +| `Unable to authenticate device credentials; device not found` | Device doesn't exist | + +This occurs when: +- Device secrets or update tokens don't match stored values +- Attempting operations on non-existent devices +- Credentials from one device used for another + +To resolve this: +1. Ensure device credentials are correctly stored and retrieved +2. Verify the device exists before attempting operations +3. Implement proper device credential management in your app +4. Consider re-registering the device if credentials are lost + +### Attempting to modify immutable device properties +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 17-19, 21-25, 165-167 */} + +| Error message | Description | +| ------------- | ----------- | +| `cannot update device id or appId` | Attempting to change device ID or app ID | +| `cannot update transportType` | Non-admin attempting to change transport type | + +This occurs when: +- Trying to update a device's ID or app ID (these are immutable) +- Non-admin users attempting to modify push transport type + +To resolve this: +1. Device ID and app ID cannot be changed after creation +2. To change these properties, delete and re-create the device +3. Only admin users can modify transport type settings + +### Push notifications not enabled +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 36-39 */} + +| Error message | Description | +| ------------- | ----------- | +| `push not enabled for this channel` | Channel lacks push notification capability | + +This occurs when: +- Attempting push operations on channels without push capabilities configured +- Channel rules don't include push notifications + +To resolve this: +1. Enable push notifications for the channel in your [Ably dashboard](https://ably.com/dashboard) +2. Configure appropriate channel rules for push delivery +3. Ensure your API key has push admin capabilities + +### Token request failures +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 86-88 */} + +| Error message | Description | +| ------------- | ----------- | +| `Failed to get a token` | Token request to authURL or authCallback failed | + +This occurs when: +- Your auth endpoint returns a non-200 status code +- The auth callback throws an exception +- Token request is malformed + +To resolve this: +1. Verify your auth endpoint is returning HTTP 200 status +2. Check auth endpoint response includes valid token request/token +3. Ensure your authCallback doesn't throw exceptions +4. Review token request format in the [authentication documentation](https://ably.com/docs/auth/token) + +## Prevention + +To prevent this error: + +1. **Credential Management**: Store and retrieve API keys and tokens securely +2. **Environment Separation**: Maintain separate device registrations per environment +3. **Token Refresh**: Implement proper token renewal before expiry +4. **Error Handling**: Catch 40100 errors and implement re-authentication flows +5. **Device Lifecycle**: Properly deactivate devices before environment switches +{/* Source: Best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md lines 197-210 */} + +## Related errors + +The following errors are related to error code 40100: + +| Error code | Description | +| ---------- | ----------- | +| [40101 - Invalid credentials](/docs/platform/errors/codes/40101) | Occurs when API key format is invalid or credentials don't match | +| [40102 - Client ID mismatch](/docs/platform/errors/codes/40102) | Token client ID doesn't match connection client ID | +| [40103 - Basic auth over non-TLS](/docs/platform/errors/codes/40103) | Basic authentication attempted over insecure connection | +| [40104 - Timestamp not current](/docs/platform/errors/codes/40104) | Token timestamp outside acceptable window | +| [40130-40149 - Token errors](/docs/platform/errors/codes/40130) | Various token-related authentication failures | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Additional resources + +- [Authentication documentation](https://ably.com/docs/auth) +- [Push notifications setup](https://ably.com/docs/push) +- [Device registration guide](https://ably.com/docs/push/activate) +- [Token authentication](https://ably.com/docs/auth/token) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Device environment switching guidance from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md lines 125-151 (Bank Jago support tickets) +- Content Excluded: Specific internal Slack thread references and implementation details +- Recommendations Source: + - API key validation from FAQ at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md lines 73-74 + - Device management from support analysis at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md lines 197-210 +- Code Examples Rationale: Minimal code included only for API key format demonstration, essential for understanding correct vs incorrect formats +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Invalid API key: Based on CLI tool implementation in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 108-118 + - Device token mismatch: From Bank Jago support tickets in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md lines 125-151 + - Device credentials: From realtime server code at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 27-35, 53-54 + - Immutable properties: From device management code at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 17-25 + - Push not enabled: From push service at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 36-39 + - Token failures: From PHP SDK at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 86-88 +- Resolution Steps: + - Step 1 (API key): Source from https://ably.com/docs/auth/basic - standard key format + - Step 2 (Device token): FAQ advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md lines 125-151 - preserved due to extensive customer impact + - Step 3 (Device credentials): Based on error patterns in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 27-54 + - Step 4 (Immutable properties): From code analysis at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 17-25, 165-167 + - Step 5 (Push enablement): From push service code at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 36-39 + - Step 6 (Token requests): From PHP SDK at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-analysis.md lines 86-88 +- Prevention: Based on best practices discovered from support tickets at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40100-knowledge.md lines 197-210 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 5 | Corrected: 0 | Exempted internal: 10 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40100 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40100 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40144.mdx b/src/pages/docs/platform/errors/codes/40144.mdx new file mode 100644 index 0000000000..10c92c51bd --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40144.mdx @@ -0,0 +1,223 @@ +--- +title: "Invalid JWT token format" +meta_description: "Understand and resolve Ably error code 40144 related to JWT token format issues and validation failures." +meta_keywords: "Ably error 40144, JWT token error, invalid token format, authentication error, token validation" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40144 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Comprehensive documentation covering all JWT validation failures, focusing on specific error messages and known library compatibility issues */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when your JWT token fails validation due to format, structure, or content issues during authentication with Ably. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ----------- | -------- | --------- | +| 40144 | 400/401 | Client Error (Authentication) | No | + +## Error messages + +| Message | Cause | +| ------- | ----- | +| `Invalid token; iat must be specified` | JWT payload missing required `iat` (issued at) field | +| `Invalid token; iat must be a number` | JWT `iat` field is not a numeric Unix timestamp | +| `Invalid token; exp must be specified` | JWT payload missing required `exp` (expires) field | +| `Invalid token; exp must be a number` | JWT `exp` field is not a numeric Unix timestamp | +| `Invalid token request body; capability must not be the empty string` | JWT capability field is an empty string | +| `Invalid capability` | JWT capability cannot be JSON stringified | +| `Invalid token; revocationKey must not be the empty string` | Revocation key field is an empty string | +| `Invalid token; revocationKey must be a string` | Revocation key is not a string type | +| `Invalid token; embedded JWT tokens cannot be nested more than once` | Attempting to nest JWT tokens more than one level deep | +| `Invalid embedded access token` | Embedded JWT token fails validation | +| `HS384 is not supported` | JWT uses unsupported HS384 algorithm | + +## Impact + +This error prevents authentication and blocks all operations requiring valid credentials. + +The error is not automatically retried by Ably SDKs. You must fix the token format issues and create a new valid token before retrying authentication. + +## Troubleshooting + +The following are common causes and how to resolve them for error 40144: + +### Missing or invalid timestamp fields + +| Error message | +| ------------- | +| `Invalid token; iat must be specified` | +| `Invalid token; iat must be a number` | +| `Invalid token; exp must be specified` | +| `Invalid token; exp must be a number` | + +This occurs when: +- Your JWT is missing the required `iat` (issued at) or `exp` (expires) fields +- The timestamp fields are present but not numeric Unix timestamps +- JWT libraries generate timestamps with decimal points or microseconds + +To resolve this: +1. Ensure your JWT includes both required timestamp fields as integers: + {/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-analysis.md lines 16-33 */} + - `iat`: Unix timestamp when the token was issued (must be an integer) + - `exp`: Unix timestamp when the token expires (must be an integer) + +2. For PHP developers using Lcobucci/JWT library, configure it to use integer timestamps: + {/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md lines 118-125 */} + - The library creates timestamps with microseconds by default + - See the [library documentation](https://github.com/lcobucci/jwt/discussions/623) for integer timestamp configuration + +3. Verify your token structure using [JWT.io](https://jwt.io) or similar debugging tools + +### Empty or invalid capability strings + +| Error message | +| ------------- | +| `Invalid token request body; capability must not be the empty string` | +| `Invalid capability` | + +This occurs when: +- The capability field is provided but set to an empty string +- The capability value cannot be properly JSON stringified + +To resolve this: +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-analysis.md lines 35-44 */} +- Either omit the capability field entirely, or +- Provide a valid non-empty capability string +- Ensure capability follows [Ably's capability format](https://ably.com/docs/auth/capabilities) + +### Unsupported cryptographic algorithms + +| Error message | +| ------------- | +| `HS384 is not supported` | + +This occurs when: +- Your JWT uses the HS384 algorithm which Ably doesn't support + +To resolve this: +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-analysis.md lines 66-69 */} +- Use a supported algorithm (HS256, RS256) +- Regenerate your JWT with a supported signing algorithm +- See [Ably's JWT documentation](https://ably.com/docs/auth/token#jwt-process) for supported algorithms + +### Excessive token nesting + +| Error message | +| ------------- | +| `Invalid token; embedded JWT tokens cannot be nested more than once` | +| `Invalid embedded access token` | + +This occurs when: +- You attempt to embed JWT tokens more than one level deep +- An embedded token within your JWT fails validation + +To resolve this: +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-analysis.md lines 56-63 */} +- Limit token embedding to a single level +- Validate embedded tokens independently before nesting +- Use direct authentication instead of nested tokens where possible + +### Kafka Connect and integration issues + +For Kafka Connect Ably connector authentication failures: +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md lines 126-133 */} +- Add the required converter configuration: + - `key.converter: org.apache.kafka.connect.converters.ByteArrayConverter` + - `value.converter: org.apache.kafka.connect.converters.ByteArrayConverter` + - `value.converter.schemas.enable: false` + +### Python SDK authorization header issues + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md lines 141-152 */} +If you encounter this error when using auth_url with authorization headers in the Python SDK: +- Return a JWT or Ably token directly instead of a TokenRequest +- Use auth_callback instead of auth_url +- This is a known SDK behavior difference tracked in [GitHub issue #577](https://github.com/ably/ably-python/issues/577) + +## Prevention + +To avoid JWT format validation errors: +- Use established JWT libraries with proper configuration for integer timestamps +- Test token generation with JWT debugging tools before deployment +- Include all required fields (`iat`, `exp`) as integer Unix timestamps +- Avoid empty strings for optional fields - omit them instead +- Use only supported cryptographic algorithms (HS256, RS256) +- Limit token nesting to a single level +- Implement proper error handling in your token generation code + +## Related errors + +The following errors are related to error code 40144: + +| Error code | Description | +| ---------- | ----------- | +| [40140 - Token expired](/docs/platform/errors/codes/40140) | Token has passed its expiration time but is otherwise valid | +| [40142 - Invalid token](/docs/platform/errors/codes/40142) | Token signature verification failed or token is malformed | +| [40143 - Unrecognized token](/docs/platform/errors/codes/40143) | Token format is not recognized as valid JWT or Ably token | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [JWT Authentication documentation](https://ably.com/docs/auth/token) +- [Token capabilities guide](https://ably.com/docs/auth/capabilities) +- [JWT.io debugging tool](https://jwt.io) +- [JWT specification (RFC 7519)](https://datatracker.ietf.org/doc/html/rfc7519) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: PHP JWT library microseconds issue from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md lines 118-125 +- FAQ Content Preserved: Kafka Connect configuration from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md lines 126-133 +- FAQ Content Preserved: Python SDK authorization header workarounds from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md lines 141-152 +- Content Excluded: Internal Slack thread links (not accessible to customers) +- Recommendations Source: Based on actual error messages and validation patterns from analysis file +- Code Examples Rationale: No code examples included as JWT generation varies by library, linked to documentation instead +*/} + +{/* ATTRIBUTION BY SECTION: +- Error messages table: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-analysis.md lines 16-69 +- Timestamp validation: From JWT validation code at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-analysis.md lines 16-33 +- Capability validation: From JWT validation code at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-analysis.md lines 35-44 +- Token nesting: From validation logic at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-analysis.md lines 56-63 +- PHP library issue: From customer support pattern at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md lines 118-125 +- Kafka configuration: From integration issue at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md lines 126-133 +- Python SDK issue: From GitHub issue tracking at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40144-knowledge.md lines 141-152 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 6 | Corrected: 0 | Exempted internal: 4 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40144 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40144 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40149.mdx b/src/pages/docs/platform/errors/codes/40149.mdx new file mode 100644 index 0000000000..2a9abc3c04 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40149.mdx @@ -0,0 +1,168 @@ +--- +title: "Error 40149 - Token error boundary" +meta_description: "Information and troubleshooting for Ably error code 40149 - the token error range boundary marker" +meta_keywords: "Ably, error, error codes, 40149, token error, authentication, token boundary" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40149 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document as a boundary marker that SDKs use for token error classification, focusing on helping developers understand they likely have a token issue in the 40140-40149 range */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error marks the upper boundary of Ably's token error range (40140-40149). If you encounter this specific code, it indicates a token authentication failure that SDKs classify as recoverable through token refresh. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40149 | 401 | Authentication (token) | Yes (with new token) | + +## Impact + +This error prevents the current operation from completing. However: + +- The SDK automatically attempts token refresh for errors in the 40140-40149 range. +- Existing connections close but can be re-established with a valid token. +- Other authenticated sessions remain unaffected. + +## Troubleshooting + +{/* Source: Knowledge finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md lines 19-29 */} +Since 40149 represents a token error boundary, the actual issue is likely a specific token problem within the 40140-40149 range. Check your logs for more detailed error codes. + +### Token authentication failure + +This occurs when: +- Your token has expired or become invalid. +- Token validation fails at the boundary of the error range. +- The SDK classifies an authentication issue as token-related. + +To resolve this: +1. Obtain a new authentication token from your token endpoint. +2. Update your Ably client with the new token. +3. Allow the SDK to reconnect automatically. + +{/* Source: Implementation details from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-analysis.md lines 31-35 */} + +### Token refresh implementation + +For EventSource/SSE connections: +1. Close the current EventSource connection. +2. Obtain a new authentication token. +3. Create a new EventSource with the fresh token. + +{/* Source: Internal guidance from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md lines 88-96 */} + + +```javascript +// Example token refresh pattern for SSE +eventsource.onerror = (error) => { + // Check if error is in token range (40140-40149) + if (error.code >= 40140 && error.code <= 40149) { + eventsource.close(); + // Get new token from your server + fetchNewToken().then(token => { + // Reconnect with new token + eventsource = new EventSource(url + '?auth=' + token); + }); + } +}; +``` + + +{/* Code source: Pattern derived from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md lines 126-131 */} + +### SDK automatic handling + +Ably SDKs handle token errors in the 40140-40149 range automatically by: +- Identifying the error as token-related using range checks. +- Triggering token renewal flows. +- Re-establishing connections with new tokens. + +{/* Source: SDK behavior from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-analysis.md lines 26-35 */} + +You don't need to implement retry logic manually for standard SDK connections - just ensure your token renewal endpoint is working correctly. + +## Prevention + +To avoid token boundary errors: +- Implement proactive token renewal before expiration. +- Monitor token authentication failures in the 40140-40149 range. +- Set up proper token lifecycle management in your application. +- Use token auth callbacks for automatic renewal. + +{/* Source: Best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md lines 49-57 */} + +## Related errors + +The following errors are related to error code 40149: + +| Error code | Description | +| ---------- | ----------- | +| [40140 - Token error start](/docs/platform/errors/codes/40140) | Beginning of the token error range, marks start of token-related authentication failures. | +| [40141 - Token invalid](/docs/platform/errors/codes/40141) | Token validation failed due to invalid format or signature. | +| [40142 - Token expired](/docs/platform/errors/codes/40142) | Authentication token has expired and needs renewal. | +| [40143-40148 - Token errors](/docs/platform/errors/codes/40143) | Various specific token validation and authentication failures. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Token authentication](https://ably.com/docs/auth/token) +- [Authentication guide](https://ably.com/docs/auth) +- [Connection states](https://ably.com/docs/realtime/connection) +- [Error handling](https://ably.com/docs/realtime/usage#error-handling) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (40140-40149 token range guidance) +- Existing Documentation: None found +- Repository Overviews: Not needed for this boundary marker error +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Token error range handling advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md lines 88-143 +- Content Excluded: Detailed internal implementation patterns that would confuse users +- Recommendations Source: Token refresh pattern from internal Slack discussions documented in knowledge file +- Code Examples Rationale: Included SSE pattern as it's essential for non-SDK implementations per https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md lines 88-96 +*/} + +{/* ATTRIBUTION BY SECTION: +- Impact: Based on SDK behavior analysis in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-analysis.md lines 26-35 +- Troubleshooting: + - Token authentication failure: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md lines 19-29 + - Token refresh: From Slack guidance in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md lines 88-96 + - SDK handling: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-analysis.md lines 31-35 +- Prevention: Based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40149-knowledge.md lines 49-57 +*/} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40149 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40149 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40160.mdx b/src/pages/docs/platform/errors/codes/40160.mdx new file mode 100644 index 0000000000..10b8128175 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40160.mdx @@ -0,0 +1,192 @@ +--- +title: "Error 40160: Insufficient token capabilities" +meta_description: "Learn how to resolve error 40160 when your token or API key lacks required capabilities for Ably operations." +meta_keywords: "Ably error 40160, insufficient capabilities, token permissions, API key permissions, authentication error, capability error" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40160 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40160-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40160-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document capability validation failures and provide clear resolution steps for token permission issues */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when your authentication token or API key lacks the required capabilities (permissions) to perform the requested operation on an Ably channel. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ----------- | -------- | --------- | +| 40160 | 401 | Authentication Error | No | + +## Impact + +This error prevents the specific operation from completing and may block access to channels or features. The connection remains active, but the operation fails. + +Ably SDKs do not automatically retry this error as it requires updating token capabilities or using different credentials. + +## Troubleshooting + +The following are common causes and resolutions for error 40160: + +### Missing channel permissions + +| Error message | Context | +| ------------- | ------- | +| `operation not permitted with provided capability` | General capability failure | +| `Channel denied access based on given capability; channelId = [channel]` | Channel-specific permission issue | + +This occurs when: +- Your token lacks `publish`, `subscribe`, or `presence` capabilities for the channel +- You're attempting operations outside your granted channel patterns +- The channel name doesn't match your token's capability patterns exactly + +To resolve this: +1. Review your token's capability configuration in the Ably dashboard +2. Ensure your token includes the required capabilities for your operations: + - `publish` for sending messages + - `subscribe` for receiving messages + - `presence` for presence operations + - `history` for accessing message history +3. Verify the channel name matches your capability patterns (case-sensitive) +4. For API keys, regenerate with appropriate capabilities +5. For tokens, request a new token with the required capabilities + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40160-analysis.md lines 26-35, 45-47 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40160-knowledge.md lines 16-30 */} + +### Publishing with privileged extras + +| Error message | Context | +| ------------- | ------- | +| `Unauthorized to publish messages with privileged extras` | Publishing messages with special metadata | + +This occurs when: +- You're attempting to publish messages with privileged extras +- Your token lacks the `privileged` capability + +To resolve this: +- Include `privileged` capability in addition to `publish` when creating tokens +- Remove privileged extras from your messages if not required +- Use a token with appropriate elevated permissions + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40160-analysis.md lines 21-25 */} + +### TLS-only namespace access + +| Error message | Context | +| ------------- | ------- | +| `Access denied to channel: namespace requires TLS connection` | Accessing secure channels without TLS | + +This occurs when: +- You're accessing a channel namespace that requires TLS encryption +- Your connection is not using TLS/SSL + +To resolve this: +- Ensure you're connecting to `realtime.ably.io` or `rest.ably.io` (which use TLS) +- Avoid connecting to non-TLS endpoints +- Check your connection configuration to ensure TLS is enabled + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40160-analysis.md lines 31-35 */} + +### Missing authentication options + +| Error message | Context | +| ------------- | ------- | +| `No authentication options provided` | SDK initialization without credentials | + +This occurs when: +- Creating an Ably client without any authentication method +- Missing key, authUrl, authCallback, or token in configuration + +To resolve this: +- Provide an API key: `new Ably.Realtime({ key: 'your-api-key' })` +- Or configure token authentication with authUrl or authCallback +- Ensure authentication credentials are properly configured + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40160-analysis.md lines 54-58 */} + +## Prevention + +To avoid capability-related errors: + +1. **Plan capabilities carefully**: Define all required permissions when creating tokens or API keys +2. **Use capability patterns effectively**: Leverage wildcards (`*`) for channel namespaces +3. **Test in development**: Verify token capabilities before production deployment +4. **Implement token renewal**: Some SDKs (Laravel Echo, Asset Tracking) automatically handle capability upgrades +5. **Document requirements**: Maintain clear documentation of required capabilities per operation + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40160-knowledge.md lines 79-91 */} + +## Related errors + +The following errors are related to error code 40160: + +| Error code | Description | +| ---------- | ----------- | +| [40101 - Invalid API key](/docs/platform/errors/codes/40101) | Occurs when the API key itself is invalid, rather than just lacking capabilities | +| [40102 - Token expired](/docs/platform/errors/codes/40102) | Token has expired and needs renewal, may occur alongside capability issues | +| [40142 - Token expired](/docs/platform/errors/codes/40142) | Another token expiration variant often seen with capability errors | +| [40103 - Invalid use of basic auth](/docs/platform/errors/codes/40103) | Basic auth used incorrectly, may need token auth instead | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID +- The full error message including the error code +- Steps to reproduce the issue +- Any relevant code snippets (without any sensitive credentials) +- The SDK and version you're using + +### Additional resources + +- [Token capabilities documentation](https://ably.com/docs/auth/capabilities) +- [Authentication guide](https://ably.com/docs/auth) +- [Channel permissions](https://ably.com/docs/realtime/channels#permissions) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40160-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40160-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (Global guidelines applied) +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Knowledge file's immediate actions and resolution approaches from lines 44-91 +- Content Excluded: Internal implementation details and test coverage specifics that don't help customers +- Recommendations Source: Based on documented SDK behaviors and official Ably documentation patterns +- Code Examples Rationale: Minimal code included only for authentication configuration as it's essential for resolution +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Channel permissions: Analysis lines 26-35, 45-47; Knowledge lines 16-30 + - Privileged extras: Analysis lines 21-25 + - TLS namespace: Analysis lines 31-35 + - Missing auth: Analysis lines 54-58 +- Resolution Steps: + - Token capabilities: Knowledge lines 79-91 + - Prevention strategies: Knowledge lines 79-91 +- Prevention: Based on Knowledge lines 79-91 and analysis of SDK automatic recovery patterns +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 2 | Corrected: 0 | Exempted internal: 5 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40160 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40160 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40162.mdx b/src/pages/docs/platform/errors/codes/40162.mdx new file mode 100644 index 0000000000..27d83820af --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40162.mdx @@ -0,0 +1,235 @@ +--- +title: "Error 40162 - Token revocation requires basic auth" +meta_description: "Information and troubleshooting for Ably error code 40162 - Token revocation requires basic auth" +meta_keywords: "Ably, error, error codes, 40162, token revocation, basic auth, authentication, API key" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40162 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Documenting privileged operation restriction - token revocation requires API key authentication for security */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +Token revocation is a privileged operation that requires basic authentication (API key) rather than token authentication. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40162 | 401 | Client error (authentication) | No | + +## Error messages + +The following error messages can be returned with error code 40162: + +| Message | Description | +| ------- | ----------- | +| Cannot revoke tokens when using token auth | Client-side error when attempting token revocation with token authentication. | +| Unable to revoke token except with basic auth, using the key from which the token was issued | Server-side validation error requiring API key authentication. | + +## Impact + +This error prevents the token revocation operation from completing. However, it has no impact on: + +- Existing authenticated connections or sessions. +- Other authentication operations like token creation or renewal. +- The validity of the tokens you're trying to revoke. +- Normal messaging and channel operations. + +This is a client configuration error that will not be automatically retried. You must use basic authentication (API key) instead of token authentication to perform token revocation operations. + +## Quick fixes + +Try the following quick fixes to resolve the error: + +- Use an API key-authenticated client for token revocation operations. +- Move token revocation to server-side code where API keys are available. +- Design your architecture to avoid needing token revocation (use short TTLs instead). + +## Troubleshooting + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-analysis.md lines 31-36 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-knowledge.md lines 14-24 */} + +### Authentication method mismatch + +| Error messages | +| -------------- | +| Cannot revoke tokens when using token auth | +| Unable to revoke token except with basic auth, using the key from which the token was issued | + +This occurs when: + +- A client authenticated with a token attempts to revoke tokens. +- Token-authenticated services try to perform token lifecycle management. +- JWT or token-authenticated requests call revocation endpoints. + +To resolve this: + +- Switch to API key authentication for token revocation. +{/* Source: Knowledge resolution from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-knowledge.md lines 41-52 */} +- Ensure your client is instantiated with an API key instead of a token: + + +```javascript +// Wrong: Token-authenticated client cannot revoke tokens +const client = new Ably.Rest({ + token: 'your-token' +}); +await client.auth.revokeTokens([...]); // Will fail with 40162 + +// Correct: API key-authenticated client has full privileges +const client = new Ably.Rest({ + key: 'your-api-key' // Basic auth with full privileges +}); +await client.auth.revokeTokens([ + { type: 'clientId', value: 'client-to-revoke' } +]); // Will succeed +``` + +{/* Code source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-knowledge.md lines 43-52, essential for demonstrating correct authentication method */} + +### Server-side revocation pattern + +{/* Source: Knowledge architectural pattern from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-knowledge.md lines 54-70 */} + +For security best practices, token revocation should be performed server-side: + + +```javascript +// Server-side with API key +const adminClient = new Ably.Rest({ + key: process.env.ABLY_API_KEY +}); + +// Revocation endpoint +app.post('/revoke-tokens', async (req, res) => { + try { + await adminClient.auth.revokeTokens(req.body.tokenSpecs); + res.json({ success: true }); + } catch (error) { + res.status(400).json({ error: error.message }); + } +}); +``` + +{/* Code source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-knowledge.md lines 56-70, showing recommended server-side pattern */} + +## Prevention + +{/* Source: Knowledge prevention strategies from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-knowledge.md lines 80-90 */} + +To avoid encountering this error: + +- **Separate authentication concerns**: Use API keys for administrative operations and tokens for user-facing clients. +- **Keep revocation server-side**: Perform token management operations only from backend services with API key access. +- **Design for token expiration**: Use short token TTLs instead of revocation where possible. +- **Understand privilege boundaries**: Accept that token-authenticated clients cannot manage other tokens. + +### Alternative approaches to token management + +{/* Source: Knowledge alternatives from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-knowledge.md lines 105-115 */} + +Instead of token revocation, consider: + +- **Short token TTL**: Set token lifetimes to minutes rather than hours. +- **Regular token renewal**: Implement automatic token refresh patterns. +- **Capability restrictions**: Use narrow token capabilities to limit scope. +- **Session management**: Handle user sessions at the application level rather than through token revocation. + +## Security considerations + +{/* Source: Analysis security implications from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-analysis.md lines 52-58 */} + +This restriction enforces critical security boundaries: + +- Prevents tokens from revoking other tokens (privilege escalation). +- Ensures only API key holders can perform administrative operations. +- Maintains clear separation between user and administrative operations. +- Protects against unauthorized token lifecycle management. + +## Related errors + +The following errors are related to error 40162: + +| Error code | Description | +| ---------- | ----------- | +| [40160 - Token authentication error](/docs/platform/errors/codes/40160) | Related token authentication issue that may occur alongside revocation attempts. | +| [40161 - Token capability error](/docs/platform/errors/codes/40161) | Token capability restrictions that prevent certain operations. | +| [40102 - Token expired](/docs/platform/errors/codes/40102) | Token expiration error - consider using expiration instead of revocation. | + +{/* Source: Related errors from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-analysis.md lines 60-63 */} + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Authentication documentation](https://ably.com/docs/auth) +- [Token authentication](https://ably.com/docs/auth/token) +- [Basic authentication](https://ably.com/docs/auth/basic) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40162-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (no specific notes for 40162) +- Existing Documentation: None existed +- Repository Overviews: Not needed for this straightforward error +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Knowledge file lines 41-52 (API key authentication), lines 56-70 (server-side pattern), lines 105-115 (alternatives) +- Content Excluded: None - all relevant content included +- Recommendations Source: + - Switch to API key: Knowledge lines 41-52 + - Server-side pattern: Knowledge lines 56-70 + - Alternative approaches: Knowledge lines 105-115 +- Code Examples Rationale: Included essential code showing correct vs incorrect authentication method and server-side pattern as these are critical for resolution +*/} + +{/* ATTRIBUTION BY SECTION: +- Error messages: + - Client message: Analysis line 17 + - Server message: Analysis line 26 +- Impact: Based on security boundary context from Analysis lines 52-58 +- Quick fixes: Knowledge lines 37-40, 54-55, 73-77 +- Troubleshooting: + - Authentication mismatch: Analysis lines 31-36, Knowledge lines 14-24 + - API key solution: Knowledge lines 41-52 + - Server-side pattern: Knowledge lines 56-70 +- Prevention: Knowledge lines 80-90 +- Alternative approaches: Knowledge lines 105-115 +- Security considerations: Analysis lines 52-58 +- Related errors: Analysis lines 60-63 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 4 | Corrected: 0 | Exempted internal: 9 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40162 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40162 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40164.mdx b/src/pages/docs/platform/errors/codes/40164.mdx new file mode 100644 index 0000000000..4234de5825 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40164.mdx @@ -0,0 +1,184 @@ +--- +title: "Error 40164 - API key missing revocable tokens attribute" +meta_description: "Information and troubleshooting for Ably error code 40164 - API key missing revocableTokens attribute for token revocation" +meta_keywords: "Ably, error, error codes, 40164, token revocation, revocableTokens, API key attributes" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40164 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40164-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40164-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document a security validation error that requires specific API key configuration to enable token revocation functionality */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when attempting to revoke tokens using an API key that doesn't have the `revocableTokens` attribute enabled. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40164 | 401 | Client error (authentication) | No | + +## Error messages + +The following error message is returned with error code 40164: + +| Message | Description | +| ------- | ----------- | +| Can only revoke tokens issued from a key with the revocableTokens attribute set | The API key being used lacks the required `revocableTokens` attribute for performing token revocation operations. | + +## Impact + +This error prevents the token revocation operation from completing. However, it has no impact on: + +- Existing authenticated connections or active tokens. +- Other API key capabilities like publishing, subscribing, or presence. +- Token creation or standard authentication operations. + +This is an authorization error that will not be automatically retried. The API key configuration must be updated to include the `revocableTokens` attribute before token revocation operations will succeed. + +## Troubleshooting + +### API key missing revocableTokens attribute + +This occurs when: + +- The API key was created without the `revocableTokens` attribute. +- Using a legacy API key that predates the token revocation feature. +- The API key template doesn't include revocation capabilities. + +To resolve this: + +1. **Check your current API key configuration** + - Log into your [Ably dashboard](https://ably.com/dashboard) + - Navigate to your app and select the "API Keys" tab + - Check if your key has the `revocableTokens` attribute enabled + +2. **Enable the revocableTokens attribute** + - If the key can be edited, enable the `revocableTokens` attribute + - Save the configuration changes + - The key can now be used for token revocation + +3. **Create a new API key with revocation capability** + - If editing isn't available, create a new API key + - Ensure `revocableTokens` is enabled during creation + - Replace the old key in your application configuration + +{/* Source: Knowledge file advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40164-knowledge.md lines 39-58 */} + +### Security considerations + +The `revocableTokens` attribute is a security feature that: + +- Prevents accidental exposure of privileged revocation operations. +- Follows the principle of least privilege for API keys. +- Provides clear audit trails for administrative operations. +- Limits the potential impact of compromised keys. + +Only enable this attribute on API keys that specifically need token revocation capabilities. Use separate keys for different operational purposes to maintain security boundaries. + +{/* Source: Knowledge file security context from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40164-knowledge.md lines 92-102 */} + +## Prevention + +To prevent this error: + +- **Plan API key capabilities**: Identify which keys need revocation capabilities during initial setup. +- **Use key templates**: Create templates with appropriate attribute combinations for different use cases. +- **Document key purposes**: Maintain clear documentation about which keys have which capabilities. +- **Regular audits**: Periodically review API key configurations to ensure they match current requirements. + +{/* Source: Prevention guidance from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40164-knowledge.md lines 65-77 */} + +## Alternative approaches + +If token revocation isn't available or you choose not to enable it: + +- **Use shorter token TTL**: Configure tokens with brief lifetimes to minimize the window of exposure. +- **Implement token refresh patterns**: Use regular token renewal instead of long-lived tokens. +- **Restrict token capabilities**: Grant only the minimum necessary permissions to each token. +- **Application-level session management**: Handle user sessions without relying on token revocation. + +{/* Source: Alternative approaches from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40164-knowledge.md lines 105-115 */} + +## Related errors + +The following errors are related to error code 40164: + +| Error code | Description | +| ---------- | ----------- | +| [40133 - Wrong key for token revocation](/docs/platform/errors/codes/40133) | Occurs when attempting to revoke tokens using a different key than the one that issued them. | +| [40121 - Token revocation not enabled](/docs/platform/errors/codes/40121) | Application-level check indicating token revocation feature is not enabled for the application. | + +{/* Source: Related errors from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40164-analysis.md lines 54-56 */} + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Authentication documentation](/docs/auth) +- [API key management](/docs/auth#api-keys) +- [Token authentication](/docs/auth#token-authentication) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40164-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40164-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific error-specific notes for 40164) +- Existing Documentation: None - this is new documentation +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Knowledge file contained comprehensive guidance on resolution steps and security considerations + - Resolution steps from lines 39-63 + - Security context from lines 92-102 + - Alternative approaches from lines 105-115 +- Content Excluded: Repository overview files not needed as error is only in realtime server +- Recommendations Source: + - Primary resolution from knowledge file lines 39-58 (check configuration, enable attribute, create new key) + - Security guidance from knowledge file lines 92-102 + - Prevention from knowledge file lines 65-77 +- Code Examples Rationale: No code examples included as this is a configuration issue resolved through dashboard, not code changes +*/} + +{/* ATTRIBUTION BY SECTION: +- Error description: Based on analysis file line 9 and knowledge file lines 3-4 +- Error messages: From analysis file line 19 +- Impact: Based on knowledge context and error behavior analysis +- Troubleshooting: + - Main resolution: Knowledge file lines 39-58 + - Security context: Knowledge file lines 92-102 +- Prevention: Knowledge file lines 65-77 +- Alternative approaches: Knowledge file lines 105-115 +- Related errors: Analysis file lines 54-56 +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 2 | Corrected: 0 | Exempted internal: 5 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40164 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40164 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40170.mdx b/src/pages/docs/platform/errors/codes/40170.mdx new file mode 100644 index 0000000000..2b72ade899 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40170.mdx @@ -0,0 +1,338 @@ +--- +title: "Error 40170 - Auth callback failure" +meta_description: "Information and troubleshooting for Ably error code 40170 - Auth callback or authUrl failure" +meta_keywords: "Ably, error, error codes, 40170, auth callback, authUrl, authentication, token request" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40170 */} +{/* Generated: 2025-11-07T01-37-30-412Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document auth callback and authUrl failures with comprehensive troubleshooting steps for common scenarios */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +Authentication using `authUrl` or `authCallback` failed due to issues with the authentication endpoint, response format, or callback implementation. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40170 | 401 | Client error (authentication) | No | + +## Error messages + +The following error messages can be returned with error code 40170: + +| Message | Description | +| ------- | ----------- | +| authUrl response is missing a content-type header | The authUrl endpoint didn't include a Content-Type header in its response. | +| authUrl responded with unacceptable content-type | The authUrl endpoint returned an unsupported Content-Type header. | +| authUrl response exceeded max permitted length | The authUrl response body is larger than the maximum allowed size. | +| Unexpected error processing authURL response | Failed to parse the authUrl response, often due to invalid JSON. | +| Token request callback timed out | The auth callback didn't respond within the timeout period. | +| Token string is empty | The auth callback returned an empty string. | +| Token string exceeded max permitted length | The token string is larger than the maximum allowed size. | +| Token string was literal null/undefined | The auth callback returned the string "null" or "undefined". | +| Token was double-encoded | The token was JSON-encoded multiple times. | +| Expected token request callback to call back with a token string or token request/details object | The auth callback returned an invalid type or format. | +| auth_callback raised an exception | The auth callback function threw an error. | + +## Impact + +This error prevents authentication and connection establishment, affecting: + +- New connections cannot be established. +- Token renewal fails, potentially disconnecting existing connections. +- Channel attachments and presence operations fail. +- All operations requiring authentication are blocked. + +This is a client configuration error that will not be automatically retried. You must fix the authentication implementation before connections can succeed. The SDK will not attempt to recover as this indicates a problem with your authentication endpoint or callback implementation. + +## Quick fixes + +Try the following quick fixes to resolve the error: + +- Ensure your authUrl endpoint returns a proper Content-Type header (`application/json`, `text/plain`, or `application/jwt`). +- Check that your auth callback returns a valid token string or token request object, not null or undefined. +- Verify your authentication endpoint is accessible and responding within the timeout period. +- Confirm the token response size is within the 64KB limit. +- Make sure you're not JSON-encoding the token response twice. + +## Troubleshooting + +The following are common causes and how to resolve them for error 40170: + +### Missing or invalid Content-Type header + +| Error messages | +| -------------- | +| authUrl response is missing a content-type header | +| authUrl responded with unacceptable content-type | + +This occurs when: + +- Your authUrl endpoint doesn't set a Content-Type header. +- The Content-Type header is not one of the supported types. +- Server configuration strips or modifies headers. + +To resolve this: + +- Set the Content-Type header to one of: `application/json`, `text/plain`, or `application/jwt`. +- Ensure your server or proxy isn't removing headers. +- Check that middleware isn't modifying the Content-Type. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-analysis.md lines 22-29, 144-147 */} + + +```javascript +// Node.js/Express example +app.get('/auth', (req, res) => { + // Wrong: Missing Content-Type + res.send(tokenString); + + // Correct: Set appropriate Content-Type + res.setHeader('Content-Type', 'text/plain'); + res.send(tokenString); + + // Or for JSON responses + res.json({ token: tokenString }); // Sets Content-Type: application/json automatically +}); +``` + + +{/* Code source: Ably documentation pattern, included to demonstrate correct Content-Type setting */} + +### Auth callback timeout + +| Error messages | +| -------------- | +| Token request callback timed out after N seconds | + +This occurs when: + +- Your authentication endpoint is slow to respond. +- Network latency is high. +- The auth service is overloaded. + +To resolve this: + +- Optimize your authentication endpoint performance. +- Consider increasing the timeout if network conditions require it. +- Implement caching for token generation where appropriate. +- Check your auth server logs for performance issues. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-analysis.md lines 41-44 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-knowledge.md lines 52-56 */} + + +```javascript +// Increase timeout for slow networks +const ably = new Ably.Realtime({ + authCallback: async (tokenParams, callback) => { + // Your auth logic + }, + realtimeRequestTimeout: 30000 // Increase timeout to 30 seconds +}); +``` + + +### Invalid callback return value + +| Error messages | +| -------------- | +| Token string is empty | +| Token string was literal null/undefined | +| Expected token request callback to call back with a token string or token request/details object | + +This occurs when: + +- Your auth callback returns null, undefined, or an empty string. +- The callback returns the literal string "null" or "undefined". +- The return type doesn't match what Ably expects. + +To resolve this: + +- Ensure your callback returns a valid token string or token request object. +- Check for error conditions before returning. +- Don't convert null values to strings. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-analysis.md lines 46-59, 66-79 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-knowledge.md lines 39-45, 171-172 */} + + +```javascript +// Wrong: Returning invalid values +authCallback: async (tokenParams, callback) => { + const token = await fetchToken(); + callback(null, token || "null"); // Don't convert null to string +} + +// Correct: Proper error handling +authCallback: async (tokenParams, callback) => { + try { + const token = await fetchToken(); + if (!token) { + callback(new Error('Failed to get token')); + return; + } + callback(null, token); + } catch (err) { + callback(err); + } +} +``` + + +### Token size exceeded + +| Error messages | +| -------------- | +| authUrl response exceeded max permitted length | +| Token string exceeded max permitted length | + +This occurs when: + +- The token or response body exceeds 64KB (128KB in Rust SDK). +- Additional data is included in the response unnecessarily. +- Token contains excessive claims or metadata. + +To resolve this: + +- Keep token payloads minimal. +- Remove unnecessary data from the response. +- Return only the token, not additional debugging information. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-analysis.md lines 31-34, 52-54, 147-150 */} + +### Double-encoded token + +| Error messages | +| -------------- | +| Token was double-encoded | + +This occurs when: + +- A token request object is JSON-encoded twice. +- The response is wrapped in additional JSON encoding. +- Middleware or frameworks automatically encode already-encoded data. + +To resolve this: + +- Ensure you're only JSON-encoding once. +- Check that your framework isn't adding extra encoding. +- Return the token request object directly, not stringified. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-analysis.md lines 61-64 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-knowledge.md line 166 */} + + +```javascript +// Wrong: Double encoding +const tokenRequest = await ably.auth.createTokenRequest(); +res.json(JSON.stringify(tokenRequest)); // Double encoded! + +// Correct: Single encoding +const tokenRequest = await ably.auth.createTokenRequest(); +res.json(tokenRequest); // Framework handles JSON encoding +``` + + +### Invalid JSON response + +| Error messages | +| -------------- | +| Unexpected error processing authURL response | + +This occurs when: + +- The response claims to be JSON but contains invalid JSON. +- The response is truncated or corrupted. +- Character encoding issues corrupt the JSON. + +To resolve this: + +- Validate JSON before sending. +- Ensure proper character encoding (UTF-8). +- Check for truncation in proxy or server logs. +- Use a JSON validator to verify the response. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-analysis.md lines 36-39 */} + +## Related errors + +The following errors are related to error code 40170: + +| Error code | Description | +| ---------- | ----------- | +| [40101 - Invalid API key](/platform/errors/codes/40101) | Authentication failures when using API keys directly. | +| [40102 - Token expired](/platform/errors/codes/40102) | Token has expired and needs renewal through auth callback. | +| [40140-40149 - Token error range](/platform/errors/codes/40140) | Various token-related errors that may occur during authentication. | +| [80019 - Auth request failure](/platform/errors/codes/80019) | Connection-level authentication failures. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Token authentication](/auth/token) +- [Auth callbacks](/auth/token#token-request) +- [Authentication guide](/auth) +- [AuthUrl configuration](/auth/token#auth-url) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40170-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Writing Guide: https://github.com/ably/ably-os/blob/b819713/src/prompts/shared-resources/error-code-doc-writing-guide.md +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Knowledge file lines 39-89 best practices incorporated into troubleshooting +- Content Excluded: SDK-specific implementation details that would confuse users +- Recommendations Source: Based on analysis of common error scenarios across all SDKs +- Code Examples Rationale: Minimal examples included only where essential for understanding the fix +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Content-Type issues: Analysis lines 22-29, 144-147, Knowledge lines 14-20 + - Timeout: Analysis lines 41-44, Knowledge lines 52-56 + - Invalid returns: Analysis lines 46-79, Knowledge lines 39-45 + - Token size: Analysis lines 31-34, 52-54, 147-150 + - Double encoding: Analysis lines 61-64, Knowledge line 166 + - Invalid JSON: Analysis lines 36-39 +- Resolution Steps: + - Based on SDK error handling patterns from Analysis file + - Best practices from Knowledge file lines 80-89 + - Ably documentation patterns for auth configuration +*/} + +{/* URL Validation Completed: 2025-11-07T01-37-30-412Z */} +{/* External URLs verified: 4 | Corrected: 0 | Exempted internal: 5 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40170 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40170 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40171.mdx b/src/pages/docs/platform/errors/codes/40171.mdx new file mode 100644 index 0000000000..6a7a9cdde7 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40171.mdx @@ -0,0 +1,250 @@ +--- +title: "Error 40171 - Token renewal failure" +meta_description: "Information and troubleshooting for Ably error code 40171 - Token cannot be renewed because no renewal mechanism is configured" +meta_keywords: "Ably, error, error codes, 40171, token renewal, authentication, authCallback, authUrl" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40171 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40171-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40171-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document critical configuration error with clear resolution paths */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when a token expires and the client has no configured method to obtain a new token (no `authUrl`, `authCallback`, or API key). + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40171 | 401 or 403 | Client error (authentication) | No | + +## Error messages + +The following error messages can be returned with error code 40171: + +| Message | Description | +| ------- | ----------- | +| Need a new token, but authOptions does not include any way to request one | JavaScript/Python SDKs when token renewal required but no method available. | +| The library was initialized with a token literal without any way to renew the token when it expires | .NET SDK when using static token without renewal mechanism. | +| No means to renew the token is provided | iOS/macOS SDK when token cannot be renewed automatically. | +| No means provided to renew auth token | Rust SDK during token validation. | + +## Impact + +This error causes **complete loss of connectivity**: + +- Connection enters `FAILED` state (permanent). +- No automatic recovery possible. +- All channels detach and presence members are removed. +- All pending operations fail. +- Client must be reconfigured and recreated. + +This is a **fatal configuration error** that will **not** be automatically retried. The SDK cannot recover from this error as it indicates a critical configuration problem that requires manual intervention. You must create a new client instance with proper authentication configuration. + +## Quick fixes + +To resolve this error, you must configure a token renewal mechanism: + +- **Use an API key** instead of a static token (simplest solution). +- **Implement `authUrl`** to fetch tokens from your server endpoint. +- **Implement `authCallback`** for custom token generation logic. +- **Never use static tokens** in production without renewal. +- Create a **new client instance** - the failed client cannot be recovered. + +## Troubleshooting + +The following are common causes and how to resolve them for error 40171: + +### Static token without renewal mechanism + +| Error messages | +| -------------- | +| Need a new token, but authOptions does not include any way to request one | +| The library was initialized with a token literal without any way to renew the token when it expires | + +This occurs when: + +- Client initialized with a token string literal. +- Token expires (default TTL is 1 hour). +- No `authUrl`, `authCallback`, or API key configured. + +To resolve this: + +**Option 1: Use an API key (simplest)** + +```javascript +// Instead of a token literal, use your API key +const client = new Ably.Realtime({ + key: 'xVLyHw.rPSJgQ:U6RN3LJvZzV3DXJk' +}); +``` + +{/* Source: Resolution based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40171-knowledge.md lines 46-49 */} + +**Option 2: Implement authUrl** + +```javascript +const client = new Ably.Realtime({ + authUrl: '/auth/token', + authMethod: 'POST', + authHeaders: { + 'Authorization': 'Bearer your-server-token' + } +}); +``` + +{/* Source: Resolution pattern from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40171-knowledge.md lines 51-57 */} + +**Option 3: Implement authCallback** + +```javascript +const client = new Ably.Realtime({ + authCallback: async (tokenParams, callback) => { + try { + const response = await fetch('/auth/token', { + method: 'POST', + headers: { 'Content-Type': 'application/json' }, + body: JSON.stringify(tokenParams) + }); + const tokenRequest = await response.json(); + callback(null, tokenRequest); + } catch (err) { + callback(err, null); + } + } +}); +``` + +{/* Source: Resolution approach from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40171-knowledge.md lines 59-68 */} + +### Migration from API key to token auth + +| Error messages | +| -------------- | +| No means to renew the token is provided | + +This commonly occurs when: + +- Switching from key-based to token-based authentication. +- Copying example code without understanding renewal requirements. +- Testing with static tokens then deploying to production. + +To resolve this: + +- Always implement a token renewal mechanism when using token authentication. +- Test token expiration scenarios before deployment. +- Monitor for this error in production logs. + +{/* Source: Common scenario from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40171-knowledge.md lines 26-30 and support patterns lines 96-100 */} + +### Initial connection with expired token + +| Error messages | +| -------------- | +| Need a new token, but authOptions does not include any way to request one | + +This occurs when: + +- Stored token has already expired before connection attempt. +- Token TTL shorter than expected (default is 1 hour). +- Client reinitialized after long period with same token. + +To resolve this: + +- Always use a renewal mechanism rather than storing static tokens. +- Check token expiry time before using stored tokens. +- Implement proper token lifecycle management. + +{/* Source: Support case pattern from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40171-knowledge.md Slack discussion lines 185-189 */} + +## Prevention + +To prevent this error: + +- **Never use static tokens without renewal** in production environments. +- **Always provide one of**: API key, `authUrl`, or `authCallback`. +- **Test token expiration** in development by using short TTL values. +- **Monitor auth errors** in production using error logs. +- **Document your token strategy** including TTL and renewal mechanism. +- **Use API keys** for server-side applications where possible. + +{/* Source: Best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40171-knowledge.md lines 102-116 */} + +## Related errors + +The following errors are related to error code 40171: + +| Error code | Description | +| ---------- | ----------- | +| [40170 - Auth callback failure](/docs/platform/errors/codes/40170) | Occurs when the `authCallback` function fails during token renewal attempt. | +| [40102 - Token expired](/docs/platform/errors/codes/40102) | The initial token expiry that triggers the renewal attempt leading to 40171. | +| [40140-40149 - Token error range](/docs/platform/errors/codes/40140) | Various token-related errors that may occur during authentication. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Token authentication documentation](https://ably.com/docs/core-features/authentication#token-authentication) +- [Token renewal best practices](https://ably.com/docs/core-features/authentication#token-renewal) +- [Basic authentication with API keys](https://ably.com/docs/core-features/authentication#basic-authentication) +- [Existing FAQ for error 40171](https://faqs.ably.com/error-code-40171-no-means-provided-to-renew-auth-token) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40171-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40171-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Example 4xx template: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/example-4xx-error-documentation.mdx +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Resolution approaches from knowledge file lines 46-68 (three options for token renewal) +- Support Patterns Included: Common migration issues from lines 96-100, Slack discussion patterns lines 156-189 +- Content Excluded: Internal implementation details about state machine transitions +- Recommendations Source: Best practices section from knowledge file lines 102-116 +- Code Examples Rationale: Essential for showing correct token renewal patterns - verified against SDK implementations +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Overview: Based on analysis file lines 5-10 and knowledge file lines 3-12 +- Error Messages: From SDK implementations in analysis file lines 17-22, 41-44, 73-76 +- Impact Section: From knowledge file lines 33-39 describing SEVERE impact +- Quick Fixes: From knowledge file immediate fix section lines 42-69 +- Troubleshooting - Static Token: Knowledge file lines 15-30 and resolution options lines 46-68 +- Troubleshooting - Migration: Knowledge file lines 96-100 and analysis patterns lines 80-85 +- Troubleshooting - Expired Token: Slack discussion from knowledge file lines 185-189 +- Prevention: Best practices from knowledge file lines 102-116 +- Related Errors: Based on error category relationships in editorial notes +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 1 (support page) | Corrected: 0 | Exempted internal: 4 */} +{/* Note: Documentation URLs use generic paths as Ably docs are JavaScript-rendered */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40171 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40171 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40300.mdx b/src/pages/docs/platform/errors/codes/40300.mdx new file mode 100644 index 0000000000..377222e031 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40300.mdx @@ -0,0 +1,277 @@ +--- +title: "Error 40300 - Forbidden" +meta_description: "Information and troubleshooting for Ably error code 40300 - Forbidden access" +meta_keywords: "Ably, error, error codes, 40300, forbidden, 403, authorization, permissions" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40300 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document as general forbidden error covering multiple scenarios including disabled accounts, insufficient permissions, and protocol violations */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +A request was understood but refused due to insufficient permissions, policy violations, or account restrictions. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40300 | 403 | Client error (authorization) | No | + +## Error messages + +The following error messages can be returned with error code 40300: + +| Message | Description | +| ------- | ----------- | +| Forbidden | General forbidden response for requests that cannot be authorized. | +| Forbidden (HTTPS required) | The request was made over HTTP instead of HTTPS. | +| Account [id] disabled | The account has been disabled by Ably. | +| Application [appId] disabled | The application has been disabled. | +| Rule type unavailable | The requested integration rule type is not available for this account. | +| Disallowed IP address | The IP address is blocked for security reasons. | +| You need to be sure | Confirmation parameter missing for a destructive operation. | +| Test routes are disabled in production | Attempting to access test endpoints in production environment. | +| Unable to publish to qualified channel | Publishing to this channel type is not permitted. | +| Malformed reauth request | The reauthentication token format is invalid. | + +{/* Source: Messages from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md lines 16-138 */} + +## Impact + +This error prevents the current operation from completing. The impact varies based on the cause: + +- **Disabled accounts/apps**: All operations for that account or app will fail until re-enabled. +- **HTTPS requirement**: Only affects connections over HTTP; switching to HTTPS resolves it. +- **Permission issues**: Only the specific unauthorized operation is affected. +- **IP blocking**: All requests from the blocked IP address are rejected. + +This is an authorization error that will not be automatically retried. The underlying issue must be resolved before the operation will succeed. + +{/* Source: Impact assessment based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 28-35 */} + +## Troubleshooting + +The following are common causes and how to resolve them for error 40300: + +### Application or account disabled + +| Error messages | +| -------------- | +| Account [id] disabled | +| Application [appId] disabled | + +This occurs when: + +- Your Ably account has been suspended or disabled. +- The specific application has been disabled. +- Account limitations or billing issues have triggered a suspension. + +To resolve this: + +- Check your account status in the [Ably dashboard](https://ably.com/dashboard). +- Review any recent communications from Ably regarding account status. +- Contact [Ably support](https://ably.com/support) to understand why the account was disabled. +- Resolve any outstanding billing issues if applicable. + +{/* Source: Account disabled scenarios from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md lines 20-30 and https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 135-141 */} + +### HTTPS required + +| Error messages | +| -------------- | +| Forbidden (HTTPS required) | + +This occurs when: + +- Accessing the Control API over HTTP instead of HTTPS. +- Using unencrypted connections for secure endpoints. +- Development code using HTTP URLs in production. + +To resolve this: + +- Update all Control API URLs from `http://` to `https://`. +- Ensure production configurations always use HTTPS endpoints. +- Update your API client configuration: + + +```javascript +// Wrong: Using HTTP +const controlApiUrl = 'http://control.ably.net/v1/accounts'; + +// Correct: Using HTTPS +const controlApiUrl = 'https://control.ably.net/v1/accounts'; +``` + + +{/* Source: HTTPS requirement from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md lines 138-142 and https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 8-12 */} + +### Insufficient permissions + +| Error messages | +| -------------- | +| Forbidden | +| Rule type unavailable | + +This occurs when: + +- Your API key lacks the required capabilities for the operation. +- The requested feature is not available on your account tier. +- Regional restrictions prevent access to certain features. +- Your token has valid authentication but insufficient scope. + +To resolve this: + +- Review your API key capabilities in the [Ably dashboard](https://ably.com/dashboard). +- Check if the feature requires a specific account tier or add-on. +- Verify your token includes the necessary capabilities: + + +```javascript +// Ensure your token has the required capabilities +const tokenRequest = await ably.auth.createTokenRequest({ + capability: { + 'channel:*': ['publish', 'subscribe', 'presence'] + } +}); +``` + + +- Review the [capability documentation](https://ably.com/docs/auth/capabilities) for proper configuration. + +{/* Source: Permission issues from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 14-27 */} + +### Destructive operation without confirmation + +| Error messages | +| -------------- | +| You need to be sure | + +This occurs when: + +- Attempting to delete accounts, apps, or other resources. +- Performing irreversible operations without confirmation. +- Missing the required `areYouSure=yes` parameter. + +To resolve this: + +- Add the confirmation parameter to destructive operations: + + +```javascript +// Wrong: Missing confirmation +await fetch('/api/delete-app/appId', { method: 'DELETE' }); + +// Correct: Include confirmation +await fetch('/api/delete-app/appId?areYouSure=yes', { method: 'DELETE' }); +``` + + +{/* Source: Confirmation requirements from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md lines 59-77 and https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 111-119 */} + +### IP address blocked + +| Error messages | +| -------------- | +| Disallowed IP address | + +This occurs when: + +- The IP address is on Ably's security blocklist. +- Using localhost or private IP addresses in production integrations. +- Security policies prevent access from certain IP ranges. + +To resolve this: + +- Verify you're not using localhost URLs in production webhook or integration configurations. +- Check if your IP address might be flagged for security reasons. +- Use publicly accessible URLs for webhooks and integrations. +- Contact [Ably support](https://ably.com/support) if you believe your IP is incorrectly blocked. + +{/* Source: IP blocking from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md lines 33-42 and https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 143-146 */} + +## Related errors + +The following errors are related to error code 40300: + +| Error code | Description | +| ---------- | ----------- | +| [40100 - Unauthorized](/docs/platform/errors/codes/40100) | Authentication failure, as opposed to authorization failure. | +| [40101 - Invalid API key](/docs/platform/errors/codes/40101) | API key is invalid or does not exist. | +| [40103 - Invalid use of basic auth](/docs/platform/errors/codes/40103) | Basic authentication used over non-TLS connection. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [API Security](https://ably.com/docs/api/rest-api#security) +- [Control API](https://ably.com/docs/api/control-api) +- [Authentication vs Authorization](https://ably.com/docs/auth) +- [Capability documentation](https://ably.com/docs/auth/capabilities) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific error-specific notes for 40300) +- Example Documentation: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/example-4xx-error-documentation.mdx +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No specific FAQ content found in knowledge files for 40300 +- Content Excluded: Administrative safeguard details (internal operations) +- Recommendations Source: Based on analysis of common patterns in codebase +- Code Examples Rationale: Minimal code examples included only for HTTPS and capability configuration as these are essential for resolution +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Messages: + - Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md lines 16-138 + - Includes messages from realtime and website repositories +- Application/Account Disabled: + - Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md lines 20-30 + - Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 135-141 +- HTTPS Required: + - Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md lines 138-142 + - Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 8-12 +- Permissions: + - Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 14-27 + - Based on Control API documentation patterns +- Confirmation Parameter: + - Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md lines 59-77 + - Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 111-119 +- IP Blocking: + - Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-analysis.md lines 33-42 + - Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40300-knowledge.md lines 143-146 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 5 | Corrected: 0 | Exempted internal: 0 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40300 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40300 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/40332.mdx b/src/pages/docs/platform/errors/codes/40332.mdx new file mode 100644 index 0000000000..e2960b6625 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/40332.mdx @@ -0,0 +1,183 @@ +--- +title: "Error 40332 - Placement constraint violation" +meta_description: "Information and troubleshooting for Ably error code 40332 - Unable to activate account due to placement constraint (incompatible site)" +meta_keywords: "Ably, error, error codes, 40332, placement constraint, regional restriction, site restriction, environment configuration" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 40332 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document regional restrictions and environment configuration requirements with clear resolution steps */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +Your account is restricted to a specific region, and you're attempting to connect without the correct environment configuration. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 40332 | 403 | Client error (placement constraint) | No | + +## Error messages + +The following error message is returned with error code 40332: + +| Message | Description | +| ------- | ----------- | +| Unable to activate account due to placement constraint (incompatible site) | The account has regional restrictions and the connection attempt is using an incompatible site or data center. | + +## Impact + +This error prevents any connection or operation for the affected account: + +- Account activation is blocked at the requested site. +- No operations can proceed until the correct environment is configured. +- All API calls will fail with this error until resolved. + +This error will not be automatically retried as it indicates a configuration issue that requires manual intervention. The account's placement constraints must be satisfied by connecting to the correct regional endpoint. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md lines 8-10 */} + +## Troubleshooting + +### Regional restriction mismatch + +| Error messages | +| -------------- | +| Unable to activate account due to placement constraint (incompatible site) | + +This occurs when: + +- Your account is restricted to a specific region (EU-only, US-only, APAC, China, etc.). +- You're using the global endpoint (`realtime.ably.io` or `rest.ably.io`) instead of a regional endpoint. +- The SDK is missing the required environment configuration for your regional account. +- You're attempting to connect to the wrong regional endpoint. + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md lines 73-75 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-knowledge.md lines 56-62 */} + +To resolve this: + +- Check if your account has regional constraints by contacting your account manager or support. +- Use the custom environment provided when your account was set up. +- Configure the environment in your SDK's `ClientOptions`. +- For specific regions: + - **China**: Use `cn-rest.ably.io` and `cn-realtime.ably.io`. + - **EU**: Ensure the EU environment is specified in your configuration. + - **Custom deployments**: Use the environment string provided (e.g., `acme-realtime.ably.io`). + + +```javascript +// Wrong: Using global endpoint for region-restricted account +const ably = new Ably.Realtime({ + key: 'your-api-key' +}); + +// Correct: Specify the custom environment +const ably = new Ably.Realtime({ + key: 'your-api-key', + environment: 'your-custom-environment' // e.g., 'eu', 'cn', or custom domain prefix +}); + +// For China region specifically +const ablyChina = new Ably.Realtime({ + key: 'your-china-api-key', + restHost: 'cn-rest.ably.io', + realtimeHost: 'cn-realtime.ably.io' +}); +``` + + +{/* Source: FAQ advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md lines 121-127 */} +{/* Source: China region example from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md lines 99-103 */} + +## Prevention + +To avoid this error in the future: + +- Always check if your Ably account has regional restrictions during initial setup. +- Store environment configuration in your application's configuration files rather than hardcoding. +- Use environment variables to manage different environments (development, staging, production). +- Document your regional restrictions for your development team. +- Test connections immediately after account setup to verify correct configuration. + +{/* Source: Best practices derived from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-knowledge.md lines 95-113 */} + +## Related errors + +The following errors are related to error code 40332: + +| Error code | Description | +| ---------- | ----------- | +| [40331 - Placement constraint violation (environment)](/docs/platform/errors/codes/40331) | Similar constraint violation but at the environment level rather than site level. | + +{/* Source: Related error from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md lines 59-63 */} + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Authentication](/docs/auth) +- [Connection state management](/docs/realtime/connection) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md - No specific error-specific notes for 40332 +- Existing FAQ: https://faqs.ably.com/error-code-40332-unable-to-activate-account-due-to-placement-constraint-incompatible-site +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Regional restriction explanation and custom environment requirement from FAQ site +- Content Excluded: Internal implementation details about regex patterns and checkSite() function +- Recommendations Source: + - Primary resolution from FAQ and existing docs + - China region specifics from analysis lines 99-103 + - QoS monitoring context from knowledge lines 64-69 +- Code Examples Rationale: Included to show correct environment configuration as this is essential for resolution +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Overview: + - Error definition from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md lines 8-10 +- Troubleshooting: + - Regional restrictions from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md lines 73-75 + - China example from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md lines 99-103 + - FAQ preservation from https://faqs.ably.com/error-code-40332 +- Prevention: + - Best practices derived from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-knowledge.md lines 95-113 +- Related Errors: + - 40331 relationship from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/40332-analysis.md lines 59-63 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 2 | Corrected: 0 | Exempted internal: 5 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 40332 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 40332 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/49900.mdx b/src/pages/docs/platform/errors/codes/49900.mdx new file mode 100644 index 0000000000..9ca8627f81 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/49900.mdx @@ -0,0 +1,138 @@ +--- +title: "Error 49900: Call cancelled" +meta_description: "Learn about Ably error code 49900, which occurs when a client cancels an RPC call or request." +meta_keywords: "Ably, error code 49900, call cancelled, client cancellation, HTTP 499" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 49900 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document as internal error with limited customer impact based on Slack discussions confirming it shouldn't be exposed to clients */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when a client cancels a request before it completes. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 49900 | 499 | Client Cancellation | No | + +## Impact + +This error indicates the client terminated the request: +- The operation was not completed on the server +- No server-side error occurred +- The cancellation was initiated by the client + +This is expected behavior when clients cancel operations and typically doesn't require any corrective action. + +## Troubleshooting + +{/* Source: Knowledge base general scenarios from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 6-21 */} + +### User navigation or app backgrounding + +This occurs when: +- User navigates away from the page +- Mobile app is backgrounded +- User manually cancels an operation + +This is expected behavior and doesn't indicate a problem. The client application should handle cancellation gracefully and clean up any resources. + +### Client timeout + +This occurs when: +- A request exceeds the client's configured timeout +- Network interruption causes timeout +- Connection is lost during the operation + +To resolve this: +- Review your client timeout settings +- Ensure they accommodate expected operation duration +- Consider network conditions when setting timeouts + +### Graceful shutdown + +This occurs when: +- The client application is shutting down +- The SDK is being disposed +- Clean disconnect is initiated + +This is normal behavior during application termination. Ensure your application properly disposes of Ably client instances. + +{/* Source: Analysis findings about internal usage from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-analysis.md lines 18-20 and knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 60-65 */} + +## Limited information available + +This error code is primarily used internally within Ably's infrastructure for ZeroRPC communication. Based on internal discussions, this error shouldn't typically be exposed to client applications. + +If you're seeing this error in your application, it may indicate: +- An unusual condition in the connection handling +- A temporary issue with request processing + +This error code has limited documentation available. If you encounter this error persistently, please contact Ably support at https://ably.com/support with: +- The full error message +- What action triggered the error +- Your account ID and app ID +- The SDK and version you're using + +Our support team will help you resolve this issue. + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md - No specific error-specific notes for 49900 +- Existing Documentation: No existing documentation found +- Repository Overviews: Not consulted as research files contained sufficient information +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: General recovery guidance from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 28-38 adapted for customer understanding +- Content Excluded: Detailed ZeroRPC implementation details from analysis file as too internal for customers +- Recommendations Source: + - User cancellation scenarios: Based on knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 6-21 + - Client timeout guidance: Based on knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 12-16 + - Internal nature disclosure: Based on Slack discussion summary in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 56-65 +- Code Examples Rationale: No code examples included as this is a cancellation error that doesn't require specific code patterns for resolution +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - User navigation: Based on knowledge scenarios in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 6-11 + - Client timeout: Based on knowledge scenarios in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 12-16 + - Graceful shutdown: Based on knowledge scenarios in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 17-21 +- Resolution Steps: + - Expected behavior notes: Based on best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 34-38 + - Support contact for persistent issues: Standard practice per editorial notes for errors with limited information +- Limited Information Section: Based on Slack thread discussion summarized in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/49900-knowledge.md lines 56-65 +*/} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 49900 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 49900 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/50001.mdx b/src/pages/docs/platform/errors/codes/50001.mdx new file mode 100644 index 0000000000..4a688aeb21 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/50001.mdx @@ -0,0 +1,201 @@ +--- +title: "Error 50001 - Internal Channel Error" +meta_description: "Information and troubleshooting for Ably error code 50001 - Internal channel error when channel operations fail unexpectedly" +meta_keywords: "Ably, error, error codes, 50001, internal channel error, channel failure, pending queue overflow" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 50001 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document three primary manifestations of 50001: queue overflow, channel unresponsiveness, and generic internal failures */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +An internal channel error occurred preventing normal channel operations from completing successfully. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 50001 | 500 | Server error (Channel) | Yes | + +## Error messages + +The following error messages can be returned with error code 50001: + +| Message | Description | +| ------- | ----------- | +| Unable to handle publish (maximum channelclient pending publishes exceeded) | The server's pending publish queue has reached its maximum capacity. | +| Unable to send message; channel not responding | The channel failed to acknowledge the message within the expected timeframe. | +| Internal channel error | A generic internal error occurred during channel operations. | + +## Impact + +This error impacts the current channel operation and may: + +- Prevent messages from being published to the channel. +- Cause channel attachment operations to fail. +- Require channel reattachment to restore functionality. +- Result in temporary loss of channel connectivity. + +Ably SDKs automatically retry this error with appropriate backoff strategies. The channel may need to be reattached if the error persists. + +## Troubleshooting + +The following are common causes and how to resolve them for error 50001: + +### Pending publish queue overflow + +| Error messages | +| -------------- | +| Unable to handle publish (maximum channelclient pending publishes exceeded) | + +This occurs when: +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-analysis.md lines 13-19 */} + +- Your application is publishing messages faster than the server can process them. +- Network congestion causes messages to back up in the server's pending queue. +- The channel experiences temporary processing delays. + +To resolve this: + +- Implement client-side flow control to limit your publish rate. +- Add a delay between rapid message publishes using batching where appropriate. +- Monitor your application's publish patterns during peak usage. +- Consider using multiple channels to distribute the message load if your use case permits. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-knowledge.md lines 34-38 */} + +### Channel not responding + +| Error messages | +| -------------- | +| Unable to send message; channel not responding | + +This occurs when: +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-analysis.md lines 30-35 */} + +- The channel process fails to acknowledge messages within the timeout period. +- Network issues prevent proper communication with the channel. +- The channel enters an unexpected state preventing normal operations. + +To resolve this: + +- The SDK will automatically retry the operation. +- If the error persists, detach and reattach the channel: + ```javascript + await channel.detach(); + await channel.attach(); + ``` + {/* Code source: Based on standard Ably channel lifecycle operations from https://ably.com/docs/channels */} +- Check your connection state to ensure you're properly connected to Ably. +- Monitor the [Ably status page](https://status.ably.com) for any service disruptions. + +### Generic internal channel failures + +| Error messages | +| -------------- | +| Internal channel error | + +This occurs when: +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-knowledge.md lines 17-20 */} + +- The channel encounters an unexpected internal state. +- Channel synchronization issues occur between servers. +- Recovery from a previous error fails. + +To resolve this: + +- Allow the SDK's automatic retry mechanism to handle the error. +- If errors persist for more than 2 minutes, detach and reattach the channel. +- For frequent occurrences, contact Ably support as this may indicate a service issue. + +{/* Source: Internal discussion from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-knowledge.md lines 69-72 - Paul Cruickshank guidance */} + +## Prevention + +To minimize the occurrence of error 50001: + +- Implement appropriate rate limiting in your application to avoid overwhelming the publish queue. +- Use batch publishing where possible to reduce the number of individual publish operations. +- Monitor channel health and implement graceful degradation when issues are detected. +- Design your application to handle temporary channel failures gracefully. +- Consider implementing client-side queueing with controlled release rates. + +## Related errors + +The following errors are related to error code 50001: + +| Error code | Description | +| ---------- | ----------- | +| [50000 - Internal Server Error](/docs/platform/errors/codes/50000) | General internal server error that may occur alongside channel failures. | +| [50002 - Unknown Connection Error](/docs/platform/errors/codes/50002) | Connection-level error that may affect channel operations. | +| [80000 - Connection Failed](/docs/platform/errors/codes/80000) | Connection failures that can impact channel functionality. | +| [90000 - Channel Operation Failed](/docs/platform/errors/codes/90000) | Generic channel operation failures related to attachment or detachment. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Channel documentation](https://ably.com/docs) +- [Ably status page](https://status.ably.com) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Example 5xx Template: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/example-5xx-error-documentation.mdx +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Resolution patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-knowledge.md lines 89-93 +- Content Excluded: Implementation bug details (lines 79-82 of knowledge.md) - internal only, not customer-facing +- Recommendations Source: + - Queue overflow handling: Analysis lines 15-19 + - Channel reattachment: Knowledge lines 29-33 + - Support escalation guidance: Knowledge lines 69-72 (Paul Cruickshank's advice) +- Code Examples Rationale: Minimal code included only for channel reattachment as it's essential for resolution +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Queue overflow: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-analysis.md lines 15-19 + - Channel unresponsiveness: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-analysis.md lines 30-35 + - Generic failures: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-knowledge.md lines 17-20 +- Resolution Steps: + - Flow control advice: Based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-knowledge.md lines 34-38 + - Channel reattachment: Standard Ably pattern from docs + - Support escalation: From internal discussion at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-knowledge.md lines 69-72 +- Prevention: Based on best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50001-knowledge.md lines 34-38 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 4 | Corrected: 0 | Exempted internal: 8 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 50001 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 50001 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/50003.mdx b/src/pages/docs/platform/errors/codes/50003.mdx new file mode 100644 index 0000000000..ceca7ca008 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/50003.mdx @@ -0,0 +1,229 @@ +--- +title: "Error 50003 - Timeout error" +meta_description: "Understand and resolve Ably error 50003, which occurs when operations exceed configured timeout limits." +meta_keywords: "Ably error 50003, timeout error, connection timeout, message timeout, ping timeout, channel timeout" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 50003 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Complex multi-cause error requiring comprehensive troubleshooting for different timeout scenarios */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when an operation exceeds its configured timeout limit, typically after 30 seconds for message operations or when network connectivity prevents timely responses. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 50003 | 500/503/504/408 | Server Error | Yes | + +## Impact + +This error affects the specific operation that timed out. Other operations on the same connection may continue to work normally. + +The Ably REST SDK automatically retries this error with appropriate backoff. However, the Ably Realtime SDK will not automatically retry to avoid potential message duplication. + +{/* Source: Knowledge file insight from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md lines 107-111 */} + +## Troubleshooting + +The following are common timeout scenarios and their resolutions: + +### Message send timeout + +| Error message | Context | +| ------------- | ------- | +| "Message send timeout expired" | Messages not acknowledged within 30 seconds | + +This occurs when: +- Messages published to a channel don't receive acknowledgment from the server within 30 seconds +- Network issues prevent the message from reaching the server +- Server processing delays prevent timely acknowledgment + +To resolve this: +- Check your network connectivity and stability +- If using the Realtime SDK, implement application-level retry logic since automatic retry is disabled to prevent duplicates +- If using the REST SDK, the message will be automatically retried +- Consider increasing the timeout using the `realtimeRequestTimeout` client option if your network has high latency + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 16-27 */} +{/* Source: Knowledge base pattern from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md lines 44-51 */} + +### HTTP request timeout with fallback hosts + +| Error message | Context | +| ------------- | ------- | +| "Timeout for trying fallback hosts retries. Total elapsed time exceeded the [timeout]ms limit" | HTTP retry mechanism exhausted | + +This occurs when: +- All fallback host retry attempts exceed the configured `httpMaxRetryDuration` limit +- Network connectivity issues prevent reaching any Ably endpoints +- Regional connectivity problems affect multiple datacenters + +To resolve this: +- Verify your internet connectivity is stable +- Check the [Ably status page](https://status.ably.com) for any ongoing incidents +- Increase the `httpMaxRetryDuration` option if you have a slow connection +- Ensure your firewall isn't blocking connections to Ably's endpoints + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 39-44 */} + +### Connection and ping timeouts + +| Error message | Context | +| ------------- | ------- | +| "Ping request cancelled due to request timeout" | Ping/heartbeat mechanism failure | +| "Timeout waiting for ping response" | No response to keep-alive ping | +| "Connection cancelled due to request timeout" | Initial connection establishment timeout | +| "timed out" | General connection or ping timeout | + +This occurs when: +- Keep-alive pings don't receive responses within the configured timeout +- Initial connection establishment takes too long +- Network latency exceeds the configured `realtimeRequestTimeout` +- Intermittent network connectivity causes dropped packets + +To resolve this: +- Check your network stability and latency +- Increase the `realtimeRequestTimeout` option for high-latency connections +- Verify WebSocket connections aren't being blocked by proxies or firewalls +- Monitor for patterns of timeouts that might indicate infrastructure issues + +{/* Source: Multiple SDK implementations from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 49-88 */} +{/* Source: Support incident patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md lines 74-103 */} + +### Channel operation timeouts + +| Error message | Context | +| ------------- | ------- | +| "timed out before attaching channel" | Channel attach operation timeout | +| "timed out before detaching channel" | Channel detach operation timeout | + +This occurs when: +- Channel attach or detach operations don't complete within the timeout period +- Server-side issues delay channel state transitions +- High load conditions affect channel operations + +To resolve this: +- Retry the channel operation after a brief delay +- Check if the channel eventually attached/detached by monitoring its state +- Increase the timeout configuration if operations consistently take longer +- Contact support if the issue persists with specific channels + +{/* Source: ably-go implementation from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 110-120 */} + +### Network and infrastructure timeouts + +| Error message | Context | +| ------------- | ------- | +| "cURL error: [specific error message]" | PHP SDK network timeout | +| "network timeout" | General network operation timeout | +| "Service temporarily unavailable" | HTTP 503 status mapping | + +This occurs when: +- Network operations at the transport layer timeout +- Service temporarily cannot handle requests (503 status) +- Regional connectivity issues affect communication +- Infrastructure components experience temporary issues + +To resolve this: +- Wait a few moments and retry the operation +- Check the [Ably status page](https://status.ably.com) for service issues +- Verify your network path to Ably endpoints +- Consider using a different transport if WebSockets are problematic + +{/* Source: PHP and Go implementations from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 99-126 */} +{/* Source: Website Ruby mapping from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 29-36 */} + +## Prevention + +To minimize timeout errors: +- Configure appropriate timeout values based on your network conditions using `realtimeRequestTimeout` and `httpMaxRetryDuration` options +- Implement connection state monitoring to detect issues early +- Use the REST SDK for critical message publishing if automatic retry is important +- Monitor timeout patterns to identify systemic issues +- Ensure stable network connectivity with sufficient bandwidth +- Consider implementing circuit breaker patterns for repeated timeout failures + +{/* Source: Configuration options from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 136-140 */} +{/* Source: Resolution patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md lines 125-141 */} + +## Related errors + +The following errors are related to error code 50003: + +| Error code | Description | +| ---------- | ----------- | +| [50000 - Internal server error](/docs/platform/errors/codes/50000) | General server errors that may cause timeouts | +| [80014 - Connection timeout](/docs/platform/errors/codes/80014) | Specific connection establishment timeouts | +| [80000 - Connection failed](/docs/platform/errors/codes/80000) | Connection failures that may manifest as timeouts | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Connection state management documentation](https://ably.com/docs/realtime/connection) +- [Client options configuration](https://ably.com/docs/api/realtime-sdk#client-options) +- [Ably status page](https://status.ably.com) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific notes for 50003) +- Existing Documentation: None found +- Repository Overviews: Not needed for this error code +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: None found in knowledge file +- Content Excluded: Specific timeout duration (30 seconds) included as it was consistent across implementations +- Recommendations Source: + - Retry logic difference between REST/Realtime SDKs: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md lines 107-111 + - Configuration options: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 136-140 + - Network troubleshooting: Based on error patterns in support history https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md lines 74-103 +- Code Examples Rationale: No code examples included as solutions are configuration-based and linking to documentation is more appropriate +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Message timeout: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 16-27 + - HTTP fallback timeout: From ably-js implementation at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 39-44 + - Ping timeouts: From multiple SDK implementations https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 49-88 + - Channel timeouts: From ably-go at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 110-120 +- Resolution Steps: + - SDK retry behavior: Critical insight from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md lines 107-111 + - Configuration options: From analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-analysis.md lines 136-140 + - Network troubleshooting: Based on support patterns https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md lines 54-73 +- Prevention: Based on resolution patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50003-knowledge.md lines 125-141 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 3 | Corrected: 0 | Exempted internal: 10 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 50003 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 50003 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/50300.mdx b/src/pages/docs/platform/errors/codes/50300.mdx new file mode 100644 index 0000000000..5c70562a1b --- /dev/null +++ b/src/pages/docs/platform/errors/codes/50300.mdx @@ -0,0 +1,187 @@ +--- +title: "Error 50300 - Service Unavailable" +meta_description: "Information and troubleshooting for Ably error code 50300 - Service Unavailable error when required services cannot be reached" +meta_keywords: "Ably, error, error codes, 50300, service unavailable, moderation service, traffic management, 503" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 50300 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document both moderation service failures and Active Traffic Management scenarios based on research */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +A required service is temporarily unavailable, preventing Ably from processing your request. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 50300 | 503 | Server error (Service) | Yes | + +## Error messages + +The following error messages can be returned with error code 50300: + +| Message | Description | +| ------- | ----------- | +| Service Unavailable | The general service unavailability message. | +| failed to make request: [details] | Moderation service communication failure with specific error details. | +| Active Traffic Management: traffic is being temporarily redirected to a backup service | Traffic redirection during infrastructure events. | + +## Impact + +This error impacts the current operation and may temporarily prevent: + +- Messages from being moderated before delivery. +- Normal routing of requests through Ably's infrastructure. +- API operations from completing successfully. + +Ably SDKs automatically retry service unavailability errors with appropriate backoff strategies. The service typically recovers within seconds to minutes. + +## Troubleshooting + +The following are common causes and how to resolve them for error 50300: + +### Moderation service unavailable + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-analysis.md lines 15-21 */} + +| Error messages | +| -------------- | +| failed to make request: [details] | + +This occurs when: + +- Ably's realtime servers cannot communicate with external moderation services. +- Network connectivity issues prevent reaching the moderation service. +- The moderation service is experiencing downtime or high load. + +To resolve this: + +- The SDK will automatically retry with exponential backoff. +- Check the [Ably status page](https://status.ably.com) for any service disruptions. +- If using Chat features with moderation enabled, messages will be retried once service connectivity is restored. + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-analysis.md lines 23-30 */} + +### Active Traffic Management + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-knowledge.md lines 69-90 */} + +| Error messages | +| -------------- | +| Active Traffic Management: traffic is being temporarily redirected to a backup service | +| Service Unavailable | + +This occurs when: + +- Ably infrastructure is actively redirecting traffic to backup clusters. +- Planned maintenance or emergency failover is in progress. +- Regional infrastructure experiences issues requiring traffic redirection. + +To resolve this: + +- Your SDK will automatically handle the redirection to alternate endpoints. +- No manual intervention is required - the SDK manages failover transparently. +- Monitor the [Ably status page](https://status.ably.com) for updates on the infrastructure event. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-knowledge.md lines 76-90 */} + +### Routing layer unavailable + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-knowledge.md lines 33-47 */} + +| Error messages | +| -------------- | +| Service Unavailable | + +This occurs when: + +- Ably's routing layer cannot service the request. +- Infrastructure components are temporarily unavailable. +- Generic service unavailability when a more specific error code doesn't apply. + +To resolve this: + +- Allow the SDK's automatic retry mechanism to handle recovery. +- Check the [Ably status page](https://status.ably.com) for infrastructure status. +- If the error persists beyond 2 minutes, contact support with the error details. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-knowledge.md lines 95-100 */} + +## Related errors + +The following errors are related to error code 50300: + +| Error code | Description | +| ---------- | ----------- | +| [50000 - Internal Server Error](/docs/platform/errors/codes/50000) | General server error that may occur alongside service unavailability. | +| [50305 - Routing Layer Error](/docs/platform/errors/codes/50305) | Specific routing layer error with similar infrastructure impact. | +| [50400 - Gateway Timeout](/docs/platform/errors/codes/50400) | Timeout errors that may occur when services are slow to respond. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Ably status](https://status.ably.com) +- [Ably Chat documentation](https://ably.com/docs/chat) +- [Connection state recovery](https://ably.com/docs/realtime/connection#connection-state-recovery) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific error-specific notes for 50300) +- Existing Documentation: None found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: N/A - No FAQ content found in knowledge file +- Content Excluded: Detailed HTTP client configuration details (timeouts, etc.) as too implementation-specific +- Recommendations Source: + - Automatic retry: Standard SDK behavior for 5xx errors + - Status page monitoring: Standard recommendation for service issues +- Code Examples Rationale: No code examples included as this is a service-level error not resolvable by code changes +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Moderation service: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-analysis.md lines 15-21 + - Active Traffic Management: From knowledge file at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-knowledge.md lines 69-90 + - Routing layer: From Slack discussions documented in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-knowledge.md lines 33-47 +- Resolution Steps: + - Automatic retry: Standard 5xx error handling per writing guide + - Status page: Standard recommendation for infrastructure issues + - SDK failover: Based on ATM configuration in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/50300-knowledge.md lines 76-90 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 3 | Corrected: 0 | Exempted internal: 6 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 50300 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 50300 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/70003.mdx b/src/pages/docs/platform/errors/codes/70003.mdx new file mode 100644 index 0000000000..8aa93cba4f --- /dev/null +++ b/src/pages/docs/platform/errors/codes/70003.mdx @@ -0,0 +1,176 @@ +--- +title: "Error 70003 - Maximum pending requests exceeded" +meta_description: "Information and troubleshooting for Ably error code 70003 - Maximum pending requests exceeded for Ably Integrations" +meta_keywords: "Ably, error, error codes, 70003, maximum pending requests, integrations, Kafka, rate limiting" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 70003 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70003-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70003-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document Kafka integration rate limiting based on real-world DeliveryHero incident */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when Ably Integrations (formerly Reactor) cannot process more requests due to reaching the maximum number of pending operations, typically when downstream services cannot keep up with the incoming message rate. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 70003 | 400 | Integration error | Yes | + +## Error messages + +| Message | Description | +| ------- | ----------- | +| Maximum number of pending requests exceeded | The integration service has reached its concurrent request limit for Kafka or other downstream services. | + +## Impact + +This error indicates that integration delivery is being temporarily throttled: + +- Messages continue to be published to Ably channels normally. +- Integration delivery (webhooks, Kafka, BigQuery) may be delayed. +- The error is temporary and typically resolves when the downstream service catches up. +- Other integrations and channels continue to operate normally. + +The Ably platform will automatically retry integration delivery when capacity becomes available. This is a protective mechanism to prevent overwhelming downstream services and maintain system stability. + +## Quick fixes + +Try these immediate solutions: + +- Reduce the rate of messages being published that trigger integrations. +- Check the status of your downstream services (Kafka, BigQuery, webhook endpoints). +- Review your integration rules to ensure they're not triggering on every message unnecessarily. +- Consider implementing batching where possible to reduce the number of individual integration triggers. + +## Troubleshooting + +### High-volume integration events + +| Error messages | +| -------------- | +| Maximum number of pending requests exceeded | + +This occurs when: + +- Your application generates a burst of messages that all trigger integration rules. +- Multiple integration rules are configured for the same channel patterns. +- A downstream service (like BigQuery or Kafka) temporarily cannot keep up with writes. + +To resolve this: + +- Implement rate limiting in your application before publishing to Ably. +- Use more specific channel patterns in integration rules to reduce unnecessary triggers. +- Monitor your downstream service capacity and scale as needed. +- Consider using message batching in your application logic. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70003-knowledge.md lines 69-77 - DeliveryHero incident */} + +### Downstream service capacity issues + +Based on real-world incidents, this error often indicates that the receiving service cannot process messages quickly enough. For example, BigQuery write limits or Kafka cluster capacity issues can cause this error. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70003-knowledge.md lines 69-77 */} + +To resolve this: + +- Check your downstream service metrics and logs for capacity issues. +- Increase the processing capacity of your integration endpoints. +- Ensure webhook endpoints respond quickly (under 5 seconds). +- Consider implementing queue-based processing on your integration endpoints. + +## Prevention + +To prevent this error from occurring: + +- **Design for scale**: Plan your integration architecture to handle peak loads, not just average traffic. +- **Use specific filters**: Make integration rules as specific as possible to avoid unnecessary processing. +- **Monitor continuously**: Set up monitoring for both Ably message rates and downstream service capacity. +- **Implement gradual rollouts**: When launching new features, gradually increase traffic to identify capacity limits. +- **Optimize endpoint performance**: Ensure webhook handlers process requests quickly and return responses promptly. + +## Related errors + +The following errors are related to error code 70003: + +| Error code | Description | +| ---------- | ----------- | +| [70000 - Integration request failed](/docs/platform/errors/codes/70000) | General integration failure that may occur alongside rate limiting. | +| [70001 - Integration configuration error](/docs/platform/errors/codes/70001) | Configuration issues that can contribute to processing delays. | +| [70002 - Integration connection error](/docs/platform/errors/codes/70002) | Connection issues with downstream services. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Ably Integrations documentation](https://ably.com/docs/general/integrations) +- [Integration rules best practices](https://ably.com/docs/general/integrations#best-practices) +- [Kafka connector documentation](https://ably.com/docs/general/kafka-connector) +- [System limits](https://ably.com/docs/general/limits) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 5 | Corrected: 1 (Kafka URL) | Exempted internal: 3 */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70003-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70003-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md - Reactor renamed to Integrations guidance +- Existing Documentation: None - new documentation +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: DeliveryHero incident details from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70003-knowledge.md lines 61-77 +- Content Excluded: Internal Kafka configuration details that are not customer-facing +- Recommendations Source: + - Rate limiting advice based on Mike Christensen's analysis in knowledge file + - Prevention strategies from real incident analysis +- Code Examples Rationale: No code examples included as this is an infrastructure/integration error not resolved through code changes +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - High-volume events: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70003-analysis.md lines 23-35 + - DeliveryHero case study: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70003-knowledge.md lines 61-77 +- Resolution Steps: + - Rate management: Based on general integration best practices + - Downstream capacity: From DeliveryHero incident analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70003-knowledge.md lines 69-77 +- Prevention: Based on Mike Christensen's mitigation analysis from knowledge file lines 77-80 +*/} + +{/* DOCUMENTATION SHORTCOMINGS: +Areas where Ably documentation could be improved: +- Missing: Specific guidance on Kafka integration rate limits and configuration +- Impact: Users cannot determine optimal maxPendingRequests values +- Recommendation: Add Kafka integration tuning guide with specific limits +- Severity: Medium - affects enterprise customers with high-volume integrations +*/} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 70003 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 70003 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/70005.mdx b/src/pages/docs/platform/errors/codes/70005.mdx new file mode 100644 index 0000000000..dd3af9af0d --- /dev/null +++ b/src/pages/docs/platform/errors/codes/70005.mdx @@ -0,0 +1,225 @@ +--- +title: "Error 70005 - AMQP Queue Timeout" +meta_description: "Information and troubleshooting for Ably error code 70005 - AMQP queue timeout when delivering messages to your message broker integration" +meta_keywords: "Ably, error, error codes, 70005, AMQP, queue, timeout, RabbitMQ, integration, message broker" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 70005 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Documenting a server-side AMQP integration timeout error with focus on queue broker health and network connectivity */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +Ably could not deliver a message to your AMQP queue integration because the delivery operation timed out. The message was successfully received by Ably but couldn't be forwarded to your message broker within the expected timeframe. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 70005 | 500 | Server error (Integration) | Yes | + +## Error messages + +The following error message is returned with error code 70005: + +| Message | Description | +| ------- | ----------- | +| Timeout sending message to queue | The AMQP queue delivery operation exceeded the configured timeout period. | + +## Impact + +This error impacts message delivery to your AMQP integration: + +- One or more messages failed to reach your AMQP queue (RabbitMQ, Amazon MQ, or other AMQP broker). +- The message was successfully processed by Ably but couldn't be forwarded to your queue. +- Regular Ably channel subscribers are not affected. +- Your queue consumers will experience missing messages. + +Ably automatically retries the message delivery when possible. However, persistent timeouts may require investigation of your AMQP broker and network connectivity. + +## Quick fixes + +Try the following to resolve the error: + +- Check your AMQP broker logs for performance issues or errors. +- Verify network connectivity between Ably and your broker endpoint. +- Monitor queue depth to ensure it's not backlogged. +- Ensure your broker has adequate resources to handle the message volume. + +## Troubleshooting + +The following are common causes and how to resolve them for error 70005: + +### AMQP broker performance issues + +| Error message | +| ------------- | +| Timeout sending message to queue | + +This occurs when: + +- Your AMQP broker is experiencing high load or resource constraints. +- The broker takes too long to acknowledge message delivery. +- Queue processing is slower than message arrival rate. + +To resolve this: + +- Monitor your AMQP broker's CPU, memory, and disk I/O metrics. +- Scale your broker resources (vertical or horizontal scaling) as needed. +- Check broker logs for warnings about resource limits or slow operations. +- Ensure adequate consumers are processing messages from the queue. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 9-17 */} + +### Network connectivity problems + +| Error message | +| ------------- | +| Timeout sending message to queue | + +This occurs when: + +- High network latency between Ably and your AMQP broker. +- Intermittent connectivity issues to your broker endpoint. +- Firewall rules blocking or throttling connections. + +To resolve this: + +- Test connectivity from Ably's regions to your AMQP broker using monitoring tools. +- Verify firewall rules allow Ably's IP ranges to connect to your broker. +- Consider hosting your AMQP broker in a region closer to Ably's infrastructure. +- Check for packet loss or high latency in network path. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 12-14 */} + +### Queue congestion + +| Error message | +| ------------- | +| Timeout sending message to queue | + +This occurs when: + +- Target queue is full or approaching capacity limits. +- Consumer applications are not keeping up with message production. +- Dead letter queues are filling up with unprocessed messages. + +To resolve this: + +- Check queue depth and consumer processing rates in your broker management console. +- Scale up consumer applications to process messages faster. +- Implement auto-scaling for consumers based on queue depth. +- Review and optimize message processing logic in consumers. +- Configure appropriate queue size limits and overflow behavior. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 13-15 */} + +### Integration configuration issues + +| Error message | +| ------------- | +| Timeout sending message to queue | + +This occurs when: + +- Authentication with your AMQP broker is slow or failing intermittently. +- Queue names or routing keys are misconfigured. +- Connection pooling settings are not optimal. + +To resolve this: + +- Verify your AMQP connection settings in the Ably Integrations dashboard. +- Check that authentication credentials are valid and haven't expired. +- Test the AMQP connection directly using a management tool. +- Review connection timeout settings in your integration configuration. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 37-40 */} + +## Prevention + +To minimize AMQP timeout occurrences: + +- **Monitor queue health**: Set up comprehensive monitoring for queue depth, consumer lag, and broker performance. +- **Scale appropriately**: Ensure your AMQP broker has sufficient resources for peak message volumes. +- **Optimize message size**: Keep message payloads reasonable and consider compression where appropriate. +- **Configure timeouts**: Adjust timeout settings based on your expected message processing times. +- **Implement resilience**: Use dead letter queues and retry mechanisms in your AMQP setup. +- **Network optimization**: Use dedicated connections and choose broker regions close to Ably infrastructure. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 47-68 */} + +## Related errors + +The following errors are related to error code 70005: + +| Error code | Description | +| ---------- | ----------- | +| [70006 - AMQP Queue Timeout with Backpressure](/docs/platform/errors/codes/70006) | Similar timeout but indicates the AMQP connection is experiencing backpressure/congestion. | +| [50000 - Internal Server Error](/docs/platform/errors/codes/50000) | General server error that may occur alongside integration issues. | +| [50003 - Timeout Error](/docs/platform/errors/codes/50003) | General timeout error that may occur in various contexts. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Ably Integrations documentation](https://ably.com/docs/platform/integrations) +- [AMQP queue integration guide](https://ably.com/docs/platform/integrations/queues) +- [Ably status page](https://status.ably.com) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Example 5xx Error: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/example-5xx-error-documentation.mdx +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Used knowledge base content about troubleshooting steps from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 25-45 +- Content Excluded: Detailed code implementation specifics from analysis file (not relevant for customers) +- Recommendations Source: Based on knowledge file's prevention strategies and troubleshooting steps +- Code Examples Rationale: No code examples included as this is a server-side integration error not directly controllable via SDK code +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Broker performance: Based on knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 11-12 + - Network issues: From knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 12-14 + - Queue congestion: From knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 13-15 +- Resolution Steps: + - Step 1 (Check broker): Source from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 27-31 + - Step 2 (Network): Source from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 32-36 + - Step 3 (Queue depth): Source from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 41-45 +- Prevention: Based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70005-knowledge.md lines 47-68 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 3 | Corrected: 0 | Exempted internal: 4 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 70005 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 70005 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/70006.mdx b/src/pages/docs/platform/errors/codes/70006.mdx new file mode 100644 index 0000000000..91c97f7f76 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/70006.mdx @@ -0,0 +1,178 @@ +--- +title: "AMQP backpressure error" +meta_description: "Error 70006 occurs when the AMQP broker cannot accept new messages due to backpressure conditions" +meta_keywords: "AMQP, backpressure, queue integration, error 70006, message broker, RabbitMQ" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 70006 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document AMQP backpressure error focusing on broker capacity issues and immediate actions */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when Ably cannot deliver messages to your AMQP queue integration because the destination message broker is experiencing backpressure conditions. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ----------- | -------- | --------- | +| 70006 | 400, 500 | AMQP/Queue Integration | Yes | + +## Error messages + +| Message | Context | +| ------- | ------- | +| `AMQP channel buffer highwatermark exceeded` | Broker rejecting messages due to capacity limits | +| `Timeout sending message to queue. ampq connection is backpressured` | Request timeout while broker is overloaded | + +## Impact + +This error affects message delivery to your external AMQP broker: +- Messages cannot be forwarded to your queue integration temporarily +- Your AMQP broker is at capacity and cannot accept new messages +- Messages will be retried automatically based on your integration configuration + +The Ably platform will retry delivery according to your queue integration settings. However, continued backpressure may result in message loss if retry limits are exceeded. + +## Troubleshooting + +### Broker resource constraints +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-knowledge.md lines 11-17 */} + +This occurs when: +- Your AMQP broker (RabbitMQ, Amazon MQ, etc.) is receiving more messages than it can process +- Broker resources (CPU, memory, disk) are exhausted +- Connection limits or channel limits have been reached + +To resolve this: +1. **Check broker metrics immediately**: + - Monitor CPU and memory usage on all broker nodes + - Review connection count against configured limits + - Check disk space availability + +2. **Scale broker resources**: + - Add CPU or memory to existing nodes + - Add additional nodes to your cluster + - Increase connection or channel limits + +3. **Review broker logs** for specific resource warnings or errors + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-knowledge.md lines 69-78 */} + +### Queue backlog accumulation + +This occurs when: +- Target queues have accumulated too many unprocessed messages +- Message consumers are not keeping up with production rate +- Queue memory or message count limits are reached + +To resolve this: +1. **Monitor queue depth** across all queues in your broker +2. **Scale consumer capacity** by adding more consumer instances +3. **Process or purge** backed-up queues if appropriate for your use case +4. **Implement message TTL** to prevent indefinite queue buildup + +### Configuration-based rejection +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-analysis.md lines 63-65 */} + +This occurs when: +- Your Ably integration is configured with `rejectOnBackpressured` enabled +- The system is set to fail-fast rather than queue during backpressure + +To resolve this: +- Review your integration configuration settings +- Consider whether fail-fast or queuing behavior is appropriate for your use case +- Contact Ably support if you need to adjust this configuration + +## Prevention + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-knowledge.md lines 49-68 */} + +To prevent this error: + +1. **Capacity planning**: + - Scale broker resources based on expected message volume + - Implement horizontal scaling for AMQP clusters + - Set alerts at 80% resource utilization + +2. **Queue management**: + - Configure appropriate queue length limits + - Implement dead letter queues for overflow + - Monitor consumer lag metrics continuously + +3. **Load testing**: + - Regularly test your AMQP infrastructure under peak load + - Validate that your broker can handle expected message rates + - Test failover scenarios for clustered setups + +## Related errors + +The following errors are related to error code 70006: + +| Error code | Description | +| ---------- | ----------- | +| [70005](/docs/platform/errors/codes/70005) | General timeout sending message to queue without backpressure conditions | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Ably queue integrations documentation](https://ably.com/docs/platform/integrations/queues) +- [AMQP integration setup guide](https://ably.com/docs/platform/integrations/streaming/amqp) +- [Queue integration troubleshooting](https://support.ably.com/support/solutions/articles/3000068311-common-errors-when-setting-up-queues) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (no specific error-specific notes for 70006) +- Existing Documentation: None found +- Repository Overviews: Not needed for this error as it's server-side only +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Knowledge base troubleshooting steps from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-knowledge.md lines 25-78 +- Content Excluded: Detailed technical implementation from analysis file as it's internal server code +- Recommendations Source: All resolution steps based on knowledge file practical guidance +- Code Examples Rationale: No code examples included as this is a server-side integration error not resolved through SDK code +*/} + +{/* ATTRIBUTION BY SECTION: +- Error messages: + - Message 1: Based on analysis file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-analysis.md line 17 + - Message 2: Based on analysis file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-analysis.md line 39 (includes typo as found in source) +- Troubleshooting: + - Broker constraints: From knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-knowledge.md lines 11-17, 25-45 + - Queue backlog: From knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-knowledge.md lines 69-78 + - Configuration rejection: From analysis file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-analysis.md lines 63-65, 108-111 +- Prevention: Based on knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/70006-knowledge.md lines 49-68 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 3 | Corrected: 0 | Exempted internal: 5 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 70006 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 70006 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/80008.mdx b/src/pages/docs/platform/errors/codes/80008.mdx new file mode 100644 index 0000000000..242bd01ac4 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/80008.mdx @@ -0,0 +1,168 @@ +--- +title: "Error 80008 - Connection recovery failed" +meta_description: "Information and troubleshooting for Ably error code 80008 - Connection recovery failed when resuming after extended disconnection" +meta_keywords: "Ably, error, error codes, 80008, connection recovery, connection expired, resume failed, reconnection" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 80008 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Simple structure used as this error has a single primary cause - connection recovery attempted after 2-minute window */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} +{/* URL Validation Completed: 2025-11-07T08-45-00-000Z */} +{/* External URLs verified: 5 | Corrected: 2 | Exempted internal: 4 */} + +This error occurs when your app tries to resume a previous connection to Ably, but the 2-minute recovery window has expired. The connection state has been cleaned up and a fresh connection must be established. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 80008 | 400 (sometimes 404) | Connection error | No | + +## Impact + +This error affects connection recovery: + +- Your app will establish a fresh connection automatically instead of resuming the previous one. +- All channels will reattach without the `resume` flag, meaning message continuity is lost. +- Presence members need to re-enter the presence set. +- Messages sent during the offline period might be missed unless you retrieve them using history. + +This is a non-fatal error. Ably SDKs automatically establish a new connection when recovery fails, so your application will continue to function. + +## Troubleshooting + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-analysis.md lines 23-27 */} +This error has two variations but the same root cause - attempting recovery after the 2-minute window: + +### Connection recovery window expired + +| Error messages | +| -------------- | +| Unable to recover connection (connection expired) | +| Unable to recover connection (unretrievable) | + +This occurs when: + +- Your app has been disconnected for more than 2 minutes +- Mobile apps have been backgrounded for extended periods +- Devices wake from sleep mode after more than 2 minutes +- Network outages last longer than the recovery window +- Connection state has been cleaned up from the server + +To handle this properly: + +1. **Accept the fresh connection**: The SDK automatically establishes a new connection - no action required. +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-knowledge.md lines 146-148 */} + +2. **Retrieve missed messages**: Use the history API if you need messages sent while offline: + - See [History documentation](https://ably.com/docs/realtime/history) for retrieving messages + - Store the timestamp of your last received message to query from that point +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-analysis.md lines 81-82 */} + +3. **Restore application state**: + - Channels will reattach automatically but without continuity + - Re-enter presence if your app uses presence features + - Rebuild any connection-dependent state +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-knowledge.md lines 145-148 */} + +## Prevention + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-knowledge.md lines 58-75 */} +To minimize the impact of connection recovery failures: + +- **App lifecycle management**: Monitor foreground/background transitions and attempt reconnection quickly when your app returns to foreground. +- **Connection monitoring**: Implement connection state monitoring to detect disconnections early. +- **Message continuity**: If complete message continuity is critical, design your app to use the history API to retrieve missed messages after fresh connections. +- **State management**: Don't rely entirely on connection state for critical application data - implement local caching for important information. + +## Understanding the 2-minute recovery window + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-analysis.md lines 51-54 */} +Ably maintains connection state for 2 minutes (120 seconds) after disconnection: + +- **Within 2 minutes**: Connections can resume exactly where they left off with full message continuity +- **After 2 minutes**: Connection state is cleaned up to free server resources +- **Fresh connection**: A new connection is established but without the previous state + +This balance allows for quick recovery from brief disconnections while preventing resource buildup on the server. + +## Related errors + +The following errors are related to error code 80008: + +| Error code | Description | +| ---------- | ----------- | +| [80002 - Connection suspended](/docs/platform/errors/codes/80002) | Occurs when connection enters suspended state after 2+ minutes disconnected. | +| [80003 - Connection closed](/docs/platform/errors/codes/80003) | Connection has been explicitly closed or terminated. | +| [80000 - Connection failed](/docs/platform/errors/codes/80000) | General connection failure that may lead to recovery attempts. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Connection state recovery](https://ably.com/docs/realtime/connection#connection-state-recovery) +- [Connection states explained](https://ably.com/docs/realtime/connection) +- [History API](https://ably.com/docs/realtime/history) +- [Presence documentation](https://ably.com/docs/realtime/presence) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific notes for 80008) +- Existing Documentation: None existed +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Knowledge base guidance from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80008-knowledge.md lines 9-111 +- Content Excluded: Specific SDK bugs mentioned in Slack discussions (Java 1.2.21, Go pre-1.2.15) as these are historical issues +- Recommendations Source: + - Fresh connection acceptance: Knowledge file lines 30-31 + - History API usage: Analysis file lines 81-82, Knowledge file lines 37-57 + - State restoration: Knowledge file lines 145-148 +- Code Examples Rationale: No code examples included as this error is handled automatically by SDKs +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Description: Based on knowledge file lines 7-8 and analysis lines 9-10 +- Impact Section: + - Fresh connection: Analysis lines 23-27 + - Channel reattachment: Analysis lines 66-68 + - Message loss: Knowledge lines 19-20 +- Troubleshooting: + - Error variations: Analysis lines 14-27 + - Recovery window: Analysis lines 51-54 + - Solutions: Knowledge lines 30-57 +- Prevention: Knowledge lines 58-75 +- 2-minute window explanation: Analysis lines 51-54, Knowledge lines 24-28 +*/} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 80008 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 80008 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/80009.mdx b/src/pages/docs/platform/errors/codes/80009.mdx new file mode 100644 index 0000000000..f86e79b785 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/80009.mdx @@ -0,0 +1,159 @@ +--- +title: "Error 80009 - Connection Not Established - No Transport Handle" +meta_description: "Information and troubleshooting for Ably error code 80009 - Connection exists but transport handle is missing" +meta_keywords: "Ably, error, error codes, 80009, connection, transport, transport handle, authentication" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 80009 */} +{/* Generated: 2025-11-07T11-10-03-012Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document both current Ruby SDK auth usage and historical Comet transport issues */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +Your connection to Ably exists in configuration but lacks an active transport handle to carry data, preventing any actual communication. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 80009 | 500 | Connection Error | No | + +## Impact + +This error prevents all connection operations: +- No messages can be sent or received +- Authentication callbacks cannot complete +- Connection appears established but is non-functional +- Requires establishing a completely new connection + +The connection cannot be repaired and must be recreated from scratch. + +## Troubleshooting + +### Authentication callback or URL failures + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-analysis.md lines 16-29 */} +This occurs when: +- Your authentication callback throws an exception during token request +- Your authentication URL endpoint fails or times out +- The auth operation exceeds the configured timeout period + +To resolve this: +- Verify your auth callback completes within the timeout period +- Check that your auth URL endpoint is responsive and returns valid tokens +- Ensure your authentication endpoint returns proper JSON token responses +- Create a fresh connection after fixing the authentication issue + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-knowledge.md lines 156-168 */} + +### Transport initialization failures + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-knowledge.md lines 11-19 */} +This occurs when: +- The network transport never properly initialized during connection setup +- System resource constraints prevent transport creation +- Platform-specific network restrictions interfere with transport establishment + +To resolve this: +- Close the current connection completely +- Wait a moment for proper cleanup +- Establish a fresh connection +- Monitor device memory and network resources + +### Historical Comet transport issues (JavaScript SDK) + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-knowledge.md lines 91-103 */} +In older versions of the JavaScript SDK, this occurred with Comet transport on Chrome/Windows: +- Error appeared after receiving a connected callback +- Failed during channel subscribe or presence enter operations + +To resolve this (if using older SDK versions): +- Force WebSocket transport by adding `transports: ['web_socket']` to initialization options +- Update to the latest SDK version where this issue has been resolved + +{/* Source: Historical case from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-knowledge.md lines 91-103 */} + +## Prevention + +{/* Source: Best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-knowledge.md lines 49-64 */} +To prevent this error: +- Always close connections properly before creating new ones +- Don't attempt to reuse connection objects that have failed +- Monitor app memory usage and release unused resources promptly +- Implement proper connection lifecycle management +- For auth callbacks, ensure they complete quickly and handle errors gracefully + +## Related errors + +The following errors are related to error code 80009: + +| Error code | Description | +| ---------- | ----------- | +| [80000 - Connection Failed](/docs/platform/errors/codes/80000) | General connection failure that may occur in similar network conditions | +| [40101 - Invalid API Key](/docs/platform/errors/codes/40101) | Authentication errors that can cascade into connection issues | +| [80014 - Connection Timeout](/docs/platform/errors/codes/80014) | Timeout errors during connection establishment | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Connection Management Guide](https://ably.com/docs/realtime/connection) +- [Authentication Documentation](https://ably.com/docs/auth) +- [Ably Status Page](https://status.ably.com) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific notes for 80009) +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Historical Comet transport workaround from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-knowledge.md lines 91-103 +- Content Excluded: None - all relevant information included +- Recommendations Source: + - Auth failure handling from analysis lines 16-29 + - Transport issues from knowledge lines 11-19 + - Prevention strategies from knowledge lines 49-64 +- Code Examples Rationale: No code included as solutions are configuration-based rather than code-based +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Auth failures: Based on Ruby SDK implementation in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-analysis.md lines 16-29 + - Transport issues: From knowledge base https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-knowledge.md lines 11-19 +- Resolution Steps: + - Auth resolution: Based on Ruby SDK patterns in analysis file + - Transport resolution: From troubleshooting steps in knowledge lines 27-41 + - Comet workaround: Historical solution from knowledge lines 91-103 +- Prevention: Based on best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80009-knowledge.md lines 49-64 +*/} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 80009 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 80009 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} + +{/* URL Validation Completed: 2025-11-07T11-10-03-012Z */} +{/* External URLs verified: 3 | Corrected: 0 | Exempted internal: 6 */} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/80010.mdx b/src/pages/docs/platform/errors/codes/80010.mdx new file mode 100644 index 0000000000..b330c9b3cf --- /dev/null +++ b/src/pages/docs/platform/errors/codes/80010.mdx @@ -0,0 +1,134 @@ +--- +title: "Invalid transport handle error" +meta_description: "Understand and resolve Ably error code 80010, which occurs when attempting an operation on a connection with an invalid transport handle." +meta_keywords: "Ably error code 80010, invalid transport handle, connection state error, iOS SDK error, macOS SDK error, Ably realtime connection error" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 80010 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Simple error documentation as this is specific to iOS/macOS SDK with single cause - attempting operations during invalid connection states */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when attempting an operation on an Ably connection that is in an unexpected or invalid state. The connection's transport handle is not ready for the requested operation. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | --------------- | -------- | --------- | +| 80010 | 400 | Connection | No | + +## Impact + +This error blocks the current operation from proceeding. The connection itself may still be functional, but it's temporarily in a state where the requested operation cannot be performed. + +The Ably SDK will not automatically retry this operation. You need to wait for the connection to reach a valid state before retrying. + +## Troubleshooting + +This error is specific to the iOS and macOS SDKs and indicates that the connection is in an unexpected state for the operation you're attempting. + +To resolve this: + +1. **Check the connection state** before performing operations + {/* Source: Knowledge base advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-knowledge.md lines 27-31 */} + +2. **Wait for the connection to reach the `connected` state** before retrying your operation + {/* Source: Knowledge base advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-knowledge.md lines 28-29 */} + +3. **Monitor connection state changes** using state listeners to know when operations are safe to perform + {/* Source: Knowledge base advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-knowledge.md lines 30-31, 36-37 */} + +4. **Review your connection lifecycle management** to ensure you're not attempting operations during state transitions + {/* Source: Knowledge base advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-knowledge.md lines 42-45 */} + +The error message includes the actual connection state at the time of the error, which can help with debugging. + +## Prevention + +To prevent this error: + +- Always validate the connection state before performing operations + {/* Source: Knowledge base prevention strategies from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-knowledge.md lines 49-51 */} + +- Use connection state change listeners to trigger operations at the appropriate time + {/* Source: Knowledge base best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-knowledge.md lines 66-67 */} + +- Design your application flow around the connection lifecycle + {/* Source: Knowledge base prevention strategies from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-knowledge.md lines 51-52 */} + +- Avoid performing multiple simultaneous connection operations + {/* Source: Knowledge base prevention strategies from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-knowledge.md lines 60-61 */} + +## Related errors + +The following errors are related to connection state management: + +| Error code | Description | +| ---------- | ----------- | +| [80000 - Connection failed](/docs/platform/errors/codes/80000) | Connection attempt failed completely | +| [80003 - Disconnected](/docs/platform/errors/codes/80003) | Connection was disconnected | +| [80004 - Already connected](/docs/platform/errors/codes/80004) | Attempting to connect when already connected | +| [80009 - Connection not established](/docs/platform/errors/codes/80009) | No transport handle available for the operation | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources +- [Connection state documentation](https://ably.com/docs/connect/states) +- [iOS/macOS SDK documentation](https://ably.com/docs/sdk/cocoa/v1.2/) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80010-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Existing Documentation: No existing documentation found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No FAQ content found - used knowledge base recommendations +- Content Excluded: Historical context about 2015 CORS issues excluded as too old and different context +- Recommendations Source: All troubleshooting steps from knowledge base lines 27-45 +- Code Examples Rationale: No code examples included as this is a state validation issue best handled by monitoring state changes +*/} + +{/* ATTRIBUTION BY SECTION: +- Impact: Based on knowledge base lines 18-21 +- Troubleshooting: + - Step 1: Knowledge base lines 27-31 + - Step 2: Knowledge base lines 28-29 + - Step 3: Knowledge base lines 30-31, 36-37 + - Step 4: Knowledge base lines 42-45 +- Prevention: + - Point 1: Knowledge base lines 49-51 + - Point 2: Knowledge base lines 66-67 + - Point 3: Knowledge base lines 51-52 + - Point 4: Knowledge base lines 60-61 +- Related errors: Analysis file lines 84-88 +*/} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 80010 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 80010 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/80013.mdx b/src/pages/docs/platform/errors/codes/80013.mdx new file mode 100644 index 0000000000..202cb8e62e --- /dev/null +++ b/src/pages/docs/platform/errors/codes/80013.mdx @@ -0,0 +1,278 @@ +--- +title: "Error 80013 - Protocol error" +meta_description: "Information and troubleshooting for Ably error code 80013 - Protocol error" +meta_keywords: "Ably, error, error codes, 80013, protocol error, WebSocket, communication" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 80013 */} +{/* Generated: 2025-11-07T11-10-03-012Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Focus on protocol validation issues and SDK version compatibility */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +A protocol error occurs when there's a communication problem between your application and Ably's servers. The client and server cannot understand or process messages correctly, similar to speaking different languages. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 80013 | 400 | Protocol error | No | + +## Error messages + +The following error messages can be returned with error code 80013: + +| Message | Description | +| ------- | ----------- | +| Protocol Message Action `{action}` is unsupported by this MessageDispatcher | The SDK received an unknown protocol message action from the server. | +| Protocol error, unknown presence action `{action}` | The SDK received a presence message with an unrecognized action type. | +| Protocol error, presence message is missing connectionId | A presence message lacks the required connection identifier. | +| Invalid Protocol Message received: `{event_data}` | The protocol message structure is malformed and cannot be processed. | +| protocol error | Generic protocol error, often related to message encoding issues. | +| Decoder was not initialized with a valid base | Delta decode failure when using VCDiff compression. | +| msgpack encode error: unsupported payload type | MessagePack encoding failed for the provided data type. | + +## Impact + +This error will: + +- **Terminate the connection**: The WebSocket connection moves to a failed state. +- **Prevent message delivery**: Messages cannot be sent or received until resolved. +- **Block channel operations**: All channel operations fail until reconnected with compatible protocol. +- **Require manual intervention**: The SDK cannot automatically recover as it indicates a fundamental incompatibility. + +This error is not automatically retried. Protocol errors indicate configuration problems or SDK incompatibility that require manual resolution before the connection can succeed. + +## Quick fixes + +Try the following quick fixes to resolve the error: + +- Update your SDK to the latest stable version. +- Verify your SDK version is compatible with Ably's current protocol. +- Check that message data types are supported (strings, JSON objects). +- Ensure network proxies or firewalls aren't modifying WebSocket traffic. +- For delta decode errors, reconnect to reset the channel state. + +## Troubleshooting + +The following are common causes and how to resolve them for error 80013: + +### SDK version mismatch + +| Error messages | +| -------------- | +| Protocol Message Action `{action}` is unsupported by this MessageDispatcher | +| Invalid Protocol Message received | + +This occurs when: + +- Using an outdated SDK that doesn't support newer protocol features. +- The server sends protocol messages your SDK version cannot process. +- Major protocol version differences between client and server. + +To resolve this: + +- Update to the latest stable version of your Ably SDK. +- Check the [SDK releases](https://github.com/ably) for your platform. +- Review release notes for protocol compatibility changes. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-analysis.md lines 16-25 */} + +### Invalid presence messages + +| Error messages | +| -------------- | +| Protocol error, unknown presence action `{action}` | +| Protocol error, presence message is missing connectionId | + +This occurs when: + +- Presence messages contain invalid or unsupported action types. +- Required fields like `connectionId` are missing from presence messages. +- SDK receives corrupted presence data. + +To resolve this: + +- Ensure your SDK version supports all presence features you're using. +- Verify presence operations include all required data. +- Check for network issues that might corrupt messages. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-analysis.md lines 26-46 */} + +### Delta decode failures + +| Error messages | +| -------------- | +| Decoder was not initialized with a valid base | +| Failed to decode data | + +This occurs when: + +- Using VCDiff delta compression and the decoder loses sync. +- Channel state becomes corrupted during high message throughput. +- Network interruptions cause delta base misalignment. + +To resolve this: + +- The SDK automatically triggers delta decode failure recovery. +- Channel will reattach to reset the delta state. +- Consider disabling delta compression if errors persist. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-knowledge.md lines 109-120 */} + +### MessagePack encoding issues + +| Error messages | +| -------------- | +| msgpack encode error: unsupported payload type | +| protocol error | + +This occurs when: + +- Attempting to send data types not supported by MessagePack. +- Complex objects or structs cannot be encoded. +- Go SDK specific: struct data publishing fails with MessagePack. + +To resolve this: + +- Use JSON encoding instead of MessagePack for complex data. +- Convert structs to maps or strings before publishing. +- Ensure data types are serializable. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-knowledge.md lines 125-143 */} + + +```go +// Problem: Publishing struct with MessagePack fails +type message struct { + Title string `json:"title"` + Body string `json:"body"` +} +msg := message{"Hey", "Test"} +err := channel.Publish("name", msg) // Error 80013 + +// Solution: Convert to map or use JSON +data := map[string]interface{}{ + "title": "Hey", + "body": "Test", +} +err := channel.Publish("name", data) // Works +``` + + +{/* Code source: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-knowledge.md lines 131-140 */} + +### Network interference + +| Error messages | +| -------------- | +| Invalid Protocol Message received | + +This occurs when: + +- Corporate proxies or firewalls modify WebSocket frames. +- Network appliances interfere with protocol messages. +- Security software corrupts message payloads. + +To resolve this: + +- Test from different network environments. +- Configure firewalls to allow WebSocket traffic on ports 443/80. +- Bypass corporate proxy servers for testing. +- Check WebSocket connectivity at [WebSocket Echo Test](https://www.websocket.org/echo.html). + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-knowledge.md lines 11-16 */} + +## Prevention + +To prevent protocol errors: + +- **Maintain SDK versions**: Keep SDKs updated to the latest stable releases. +- **Monitor compatibility**: Subscribe to Ably's changelog and deprecation notices. +- **Test thoroughly**: Validate new SDK versions in staging before production. +- **Implement logging**: Capture detailed protocol error information for debugging. +- **Document network requirements**: Ensure WebSocket traffic isn't modified. + +## Related errors + +The following errors are related to error 80013: + +| Error code | Description | +| ---------- | ----------- | +| [80000 - Connection failed](/docs/platform/errors/codes/80000) | General connection failure that may occur after protocol errors. | +| [80014 - Connection timeout](/docs/platform/errors/codes/80014) | Timeout errors that can occur alongside protocol issues. | +| [92001-92005 - Encryption errors](/docs/platform/errors/codes/92001) | Configuration errors similar to protocol mismatches. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Protocol documentation](https://ably.com/docs/realtime/protocol) +- [SDK compatibility matrix](https://ably.com/download) +- [WebSocket requirements](https://ably.com/docs/realtime/connection#websocket-connections) +- [Connection states](https://ably.com/docs/realtime/connection#connection-states) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (lines 103-108 for protocol errors) +- Existing Documentation: None found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No existing FAQ content found for this error +- Content Excluded: Some internal implementation details about Ruby SDK error handling that were too technical for customer docs +- Recommendations Source: + - SDK update recommendation from knowledge file lines 27-30 + - Network testing from knowledge file lines 33-38 + - Delta decode recovery from knowledge file lines 109-120 +- Code Examples Rationale: Go MessagePack example included from knowledge file as it shows concrete customer issue with solution +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - SDK version mismatch: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-analysis.md lines 16-25 + - Presence errors: From analysis at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-analysis.md lines 26-46 + - Delta decode: From knowledge at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80013-knowledge.md lines 109-120 + - MessagePack: From GitHub issue documented in knowledge file lines 125-143 + - Network interference: From knowledge file lines 11-16 +- Resolution Steps: + - Step 1 (SDK update): Source from knowledge file lines 27-30 + - Step 2 (Presence): Based on analysis file lines 26-46 + - Step 3 (Delta): From Slack discussion in knowledge file lines 109-120 + - Step 4 (MessagePack): From GitHub issue #122 in knowledge file lines 125-143 + - Step 5 (Network): From knowledge file lines 33-38 +- Prevention: Based on best practices from knowledge file lines 49-68 +*/} + +{/* URL Validation Completed: 2025-11-07T11-10-03-012Z */} +{/* External URLs verified: 7 | Corrected: 0 | Exempted internal: 5 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 80013 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 80013 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} diff --git a/src/pages/docs/platform/errors/codes/80014.mdx b/src/pages/docs/platform/errors/codes/80014.mdx new file mode 100644 index 0000000000..994065718b --- /dev/null +++ b/src/pages/docs/platform/errors/codes/80014.mdx @@ -0,0 +1,212 @@ +--- +title: "Connection timeout (80014)" +meta_description: "Learn how to resolve Ably connection timeout errors (80014) that occur when establishing connections to the realtime service." +meta_keywords: "Ably error 80014, connection timeout, realtime connection failed, WebSocket timeout, network connectivity" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 80014 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Consolidated troubleshooting structure for connection timeout scenarios */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when your application fails to establish a connection to Ably within the configured timeout period (default: 10 seconds). + +| Error code | HTTP status | Category | Retryable | +| ---------- | ----------- | -------- | --------- | +| 80014 | 408/504 | Connection | Yes | + +## Error messages + +| Message | Context | +| ------- | ------- | +| `Unable to establish connection` | Initial connection attempt timeout | +| `Connecting timeout` | Connection state timeout | +| `Connection to Ably timed out after {N}s` | Explicit timeout with duration | +| `request timed out` | REST API request timeout | + +## Impact + +This error prevents your application from establishing a realtime connection to Ably. All realtime features remain unavailable until a connection is successfully established. + +The SDK automatically retries the connection with exponential backoff. No manual intervention is required for retry logic. + +## Troubleshooting + +The following are common causes and resolutions for connection timeout errors: + +### Network connectivity issues + +| Error message | Description | +| ------------- | ----------- | +| `Connection to Ably timed out after 10s` | Connection attempt exceeded timeout | + +This occurs when: +- Your internet connection is slow or unstable +- Network congestion is affecting connection speed +- You're connecting from a location far from Ably's data centers + +To resolve this: +1. Verify your internet connection is working properly +2. Test connection speed and stability using network diagnostic tools +3. Try connecting from a different network to isolate the issue +4. Consider increasing the timeout value for slow networks: + +{/* Source: FAQ advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md lines 83-91 */} +```javascript +const client = new Ably.Realtime({ + key: 'your-api-key', + realtimeRequestTimeout: 15000, // 15 seconds instead of default 10 + httpRequestTimeout: 20000 // 20 seconds for REST requests +}); +``` + +### Firewall or proxy restrictions + +| Error message | Description | +| ------------- | ----------- | +| `Unable to establish connection` | Connection blocked or delayed | + +This occurs when: +- Corporate firewalls are blocking or delaying WebSocket connections +- Proxy servers are adding significant connection overhead +- Security scanning is causing connection delays + +To resolve this: +{/* Source: FAQ content from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md lines 130-137 */} +1. Ensure your firewall allows access to Ably endpoints +2. Verify WebSocket connections are permitted on ports 80 and 443 +3. Test connection without VPN or proxy to isolate the issue +4. For corporate networks, work with your IT team to allow Ably traffic +5. Review the [Ably connection requirements documentation](https://ably.com/docs/best-practice-guide#connectivity) + +### Mobile network instability + +| Error message | Description | +| ------------- | ----------- | +| `Connecting timeout` | Mobile network causing delays | + +This occurs when: +- Switching between cell towers or WiFi/cellular +- Poor signal strength affecting connection +- Network type transitions (3G/4G/5G) + +To resolve this: +1. Implement network quality detection in your application +2. Use appropriate timeout values for mobile environments +3. Provide clear user feedback during connection attempts +4. Consider implementing offline mode functionality + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-analysis.md lines 49-51 */} + +### REST API request timeouts + +| Error message | Description | +| ------------- | ----------- | +| `request timed out` | REST API call exceeded timeout | + +This occurs when: +- REST API requests take too long to complete +- Token requests timeout during authentication +- Publishing operations timeout under load + +To resolve this: +1. Check if the issue is consistent or intermittent +2. Monitor for patterns in timeout occurrences +3. Consider implementing request batching to reduce load +4. Review the [Ably REST API documentation](https://ably.com/docs/api/rest-api) + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md lines 175-180 */} + +## Prevention + +To minimize connection timeout errors: + +1. **Configure appropriate timeouts** based on your network environment +2. **Monitor connection patterns** to identify problematic network conditions +3. **Implement progressive timeout increases** for retry attempts +4. **Design for resilience** with offline mode and connection state handling +5. **Use connection quality indicators** to inform users of network issues + +## Related errors + +The following errors are related to error code 80014: + +| Error code | Description | +| ---------- | ----------- | +| [80000 - Connection Failed](/docs/platform/errors/codes/80000) | General connection failure that may occur after timeout | +| [80003 - Disconnected](/docs/platform/errors/codes/80003) | Connection lost after being established | +| [80013 - Protocol Error](/docs/platform/errors/codes/80013) | Connection issues due to protocol violations | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Additional resources + +- [Connection state documentation](https://ably.com/docs/realtime/connection) +- [Client options reference](https://ably.com/docs/api/realtime-sdk#client-options) +- [Network connectivity best practices](https://ably.com/docs/best-practice-guide#connectivity) +- [Official FAQ for error 80014](https://faqs.ably.com/error-code-80014) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (specific guidance for connection timeouts lines 108-112) +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Timeout configuration example from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md lines 83-91 +- FAQ Content Preserved: Firewall troubleshooting from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md lines 130-137 +- Content Excluded: Specific customer references (Mentimeter) from knowledge file +- Recommendations Source: Based on official FAQ and internal support discussions documented in knowledge file +- Code Examples Rationale: Only included timeout configuration as it's essential for resolution per knowledge file +*/} + +{/* ATTRIBUTION BY SECTION: +- Error messages table: + - Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-analysis.md lines 17-45 + - Messages extracted from .NET and Ruby SDK implementations +- Network connectivity issues: + - Resolution steps from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md lines 28-35 + - Code example from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md lines 83-91 +- Firewall restrictions: + - FAQ advice from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md lines 130-137 + - Based on official FAQ content documented in knowledge file +- Mobile network: + - Scenarios from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md lines 17-19 + - Best practices from lines 99-103 +- REST API timeouts: + - Based on Ruby SDK analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-analysis.md lines 39-45 + - Customer patterns from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80014-knowledge.md lines 172-180 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 6 | Corrected: 0 | Exempted internal: 4 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 80014 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 80014 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/80019.mdx b/src/pages/docs/platform/errors/codes/80019.mdx new file mode 100644 index 0000000000..7115971d85 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/80019.mdx @@ -0,0 +1,233 @@ +--- +title: "Error 80019 - Client configured authentication provider request failed" +meta_description: "Learn how to resolve Ably error 80019, which occurs when your app's authentication setup fails to obtain valid credentials." +meta_keywords: "Ably error 80019, authentication failed, auth callback error, auth URL error, token request failed" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 80019 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Complex error with multiple causes - using Structure B with integrated troubleshooting for auth callback failures, auth URL problems, and timeout issues */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when Ably cannot obtain authentication credentials from your configured authentication provider (authCallback or authUrl). + +| Error Code | HTTP Status | Category | Retryable | +| ---------- | ----------- | -------- | --------- | +| 80019 | 401, 403, or 500 | Authentication Error | Depends on status | + +## Error messages + +| Variant | Message | +| ------- | ------- | +| Auth callback failure | "authCallback failed with an exception" | +| Auth URL failure | "authUrl failed with an exception" | +| Empty response | "Empty response received from authUrl" | +| Provider returns 403 | "Client configured authentication provider returned 403; failing the connection" | +| General failure | "Client configured authentication provider request failed" | +| Timeout (iOS/macOS) | "timed out" | + +## Impact + +When this error occurs: +- Your app cannot establish a connection to Ably +- The connection moves to either `failed` state (403 errors) or `disconnected` state (other errors) +- All realtime features are unavailable until authentication is fixed +- No automatic retry occurs for 403 errors + +## Troubleshooting + +### Authentication callback exceptions + +| Error Message | +| ------------- | +| "authCallback failed with an exception" | + +This occurs when: +- Your authCallback function throws an unhandled exception +- The callback returns invalid data format +- The callback doesn't properly handle errors + +To resolve this: + +1. Add proper error handling to your authCallback: + ```javascript + const ably = new Ably.Realtime({ + authCallback: function(tokenParams, callback) { + try { + // Your authentication logic + const tokenDetails = await getTokenFromYourServer(); + callback(null, tokenDetails); + } catch (error) { + console.error('Auth callback error:', error); + callback(error); + } + } + }); + ``` + {/* Source: Based on common solutions from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-knowledge.md lines 55-67 */} + +2. Check the error's `cause` field for the underlying issue - Ably wraps the original error to preserve debugging information + {/* Source: Support insight from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-knowledge.md lines 148-150 */} + +3. Ensure your callback returns the correct object type for your SDK - for example, Python requires a dict, not a TokenDetails object + {/* Source: Python SDK issue from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-knowledge.md lines 157-163 */} + +### Authentication URL failures + +| Error Message | +| ------------- | +| "authUrl failed with an exception" | +| "Empty response received from authUrl" | + +This occurs when: +- Your authUrl endpoint is unreachable or returns an error +- The authUrl returns an empty or null response +- The response format doesn't match Ably's requirements + +To resolve this: + +1. Test your authUrl directly to ensure it returns valid JSON: + ```bash + curl https://your-auth-server.com/auth + ``` + The response must include these fields: + ```json + { + "token": "your-jwt-token", + "expires": 1234567890000, + "capability": "{\"*\":[\"*\"]}" + } + ``` + {/* Source: Common solutions from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-knowledge.md lines 68-76 */} + +2. Check for serialization issues with the capability field - ensure it's properly formatted as a JSON string + {/* Source: .NET SDK issue from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-knowledge.md lines 165-171 */} + +3. Verify your auth server is accessible from your app's network environment + +### Provider returns 403 status + +| Error Message | +| ------------- | +| "Client configured authentication provider returned 403; failing the connection" | + +This occurs when: +- Your authentication server explicitly denies the request +- The user lacks necessary permissions +- The authentication credentials have been revoked + +To resolve this: + +1. Check your authentication server logs to understand why it's returning 403 +2. Verify the user has appropriate permissions for the requested capabilities +3. Note that 403 errors cause the connection to enter `failed` state - this is non-recoverable and requires fixing the underlying authorization issue + {/* Source: State transition behavior from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-analysis.md lines 130-133 */} + +### Authentication timeouts + +| Error Message | +| ------------- | +| "timed out" | + +This occurs when: +- Your authentication provider takes too long to respond +- Network latency causes the request to exceed timeout limits + +To resolve this: + +1. Optimize your authentication server response time +2. Check network connectivity between your app and auth server +3. Consider increasing timeout values if appropriate for your use case + {/* Source: Timeout handling from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-analysis.md lines 56-60 */} + +## Prevention + +To prevent this error: + +- Implement comprehensive error handling in auth callbacks +- Validate auth responses before returning them +- Monitor your authentication server's health and response times +- Test authentication under various network conditions +- Log authentication attempts for debugging (but never log sensitive credentials) +{/* Source: Prevention strategies from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-knowledge.md lines 83-104 */} + +## Related errors + +The following errors are related to error code 80019: + +| Error code | Description | +| ---------- | ----------- | +| [40170 - Auth callback error](/docs/platform/errors/codes/40170) | The underlying error from your auth callback - check this error's details for the root cause | +| [40171 - Auth URL error](/docs/platform/errors/codes/40171) | The underlying error from your auth URL request | +| [40140 - Token expired](/docs/platform/errors/codes/40140) | May occur if your auth provider returns expired tokens | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID +- The full error message including the error code +- Steps to reproduce the issue +- Any relevant code snippets (without any sensitive credentials) +- The SDK and version you're using + +### Resources +- [Authentication documentation](https://ably.com/docs/auth) +- [Token authentication guide](https://ably.com/docs/auth/token) +- [authCallback reference](https://ably.com/docs/auth/token#auth-callback) +- [authUrl reference](https://ably.com/docs/auth/token#auth-url) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Existing Documentation: None found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Common solutions and debugging tips from knowledge file lines 55-119 +- Content Excluded: SDK-specific implementation details that would confuse general audience +- Recommendations Source: + - Error handling patterns from knowledge file lines 55-67 + - Response validation from knowledge file lines 68-76 + - Support insights from knowledge file lines 144-224 +- Code Examples Rationale: Included essential error handling pattern as it directly addresses the most common cause +*/} + +{/* ATTRIBUTION BY SECTION: +- Error messages: + - Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-analysis.md lines 16-113 +- Impact: + - Connection state transitions from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-analysis.md lines 130-133 +- Troubleshooting: + - Auth callback exceptions: Knowledge file lines 55-67, support insights lines 157-163 + - Auth URL failures: Knowledge file lines 68-76, support insights lines 165-171 + - Provider 403: Analysis file lines 130-133 + - Timeouts: Analysis file lines 56-60, support insights lines 173-176 +- Prevention: Based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80019-knowledge.md lines 83-104 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 6 | Corrected: 0 | Exempted internal: 8 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 80019 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 80019 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/80023.mdx b/src/pages/docs/platform/errors/codes/80023.mdx new file mode 100644 index 0000000000..9b2d7e24fd --- /dev/null +++ b/src/pages/docs/platform/errors/codes/80023.mdx @@ -0,0 +1,164 @@ +--- +title: "Error 80023 - Unable to resume connection from another site" +meta_description: "Information and troubleshooting for Ably error code 80023 - Unable to resume connection from another site" +meta_keywords: "Ably, error, error codes, 80023, connection resume, cross-site, fallback hosts, geographic routing" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 80023 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80023-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80023-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document cross-site connection issue with clear explanations of geographic routing and automatic fallback behavior */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +Your connection cannot be resumed because you're now connecting to a different Ably site (data center) than where your original connection was established. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 80023 | 400 | Connection/Resume Error | Yes (with new connection) | + +## Impact + +This error prevents resuming your previous connection state, which means: + +- Channel message continuity cannot be maintained across the disconnection +- Messages sent while disconnected need to be retrieved using the history API +- The SDK will establish a fresh connection at the new optimal site +- Presence state will be re-established on the new connection + +The error is automatically handled by Ably SDKs, which will establish a new connection to the current optimal site. While this means you cannot resume the exact connection state, normal operations will continue after the new connection is established. + +## Troubleshooting + +### Geographic movement or network changes + +This occurs when: +- You or your users physically move between geographic regions +- Your network provider changes routing to reach Ably through a different path +- VPN connections route you through different geographic locations +- Corporate network policies change your apparent location + +To resolve this: +- Allow the SDK to establish a fresh connection at the new site +- The SDK handles this automatically - no manual intervention needed +- Use channel history to retrieve any messages sent during disconnection + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80023-analysis.md lines 61-74 */} + +### Fallback host connection + +This occurs when: +- Your primary endpoint becomes unreachable +- The SDK connects to a fallback host in a different site +- Network issues force routing through alternative data centers + +To resolve this: +- Let the SDK complete the fallback connection process +- Monitor for persistent connectivity issues if this happens frequently +- Check network connectivity to primary Ably endpoints + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80023-knowledge.md lines 183-189 */} + +### Connection state recovery limitations + +When error 80023 occurs, connection state recovery within the 2-minute window is not possible across sites. This is by design to maintain: +- Message ordering guarantees +- Presence state consistency +- Channel continuity + +To handle this: +- Retrieve missed messages using the channel history API after reconnection +- Re-establish presence state if using presence features +- Accept that cross-site resumes trade continuity for optimal routing + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80023-analysis.md lines 62-68 */} + +## Prevention + +While you cannot prevent all occurrences of this error (as it's often due to factors outside your control), you can minimize its impact: + +- Design your application to handle connection interruptions gracefully +- Use channel history to catch up on missed messages after reconnection +- Implement client-side state management that doesn't rely solely on connection state +- Test your application's behavior when connections are re-established at different sites + +{/* Source: Knowledge recommendations from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80023-knowledge.md lines 49-78 */} + +## Related errors + +The following errors are related to error code 80023: + +| Error code | Description | +| ---------- | ----------- | +| [80018 - Invalid connection key](/docs/platform/errors/codes/80018) | Occurs when the connection key format is invalid, which may happen alongside site validation. | +| [40006 - Malformed message; invalid connectionKey](/docs/platform/errors/codes/40006) | Connection key format issues that may occur during cross-site attempts. | +| [80002 - Connection suspended](/docs/platform/errors/codes/80002) | May occur after failed resume attempts if the connection remains unavailable. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [FAQ: Error code 80023](https://faqs.ably.com/error-code-80023-unable-to-resume-connection-from-a-different-site) +- [Connection state management](/docs/realtime/connection) +- [Channel history](/docs/storage-history/history) +- [Global infrastructure](/docs/core-features/global-infrastructure) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80023-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80023-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific error-specific notes for 80023) +- Existing Documentation: None found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Cross-site connection explanation from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80023-knowledge.md lines 5-8 +- Content Excluded: Specific customer incidents (Doxy.me, Expedia, PTFarm) from knowledge file as too specific for general documentation +- Recommendations Source: Prevention strategies from knowledge file lines 49-78, adapted for customer-facing clarity +- Code Examples Rationale: None included as this is an infrastructure-level error with no code-based resolution +*/} + +{/* ATTRIBUTION BY SECTION: +- Error Description: Based on analysis https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/80023-analysis.md lines 9-10 +- Impact Section: + - Message continuity: From FAQ at https://faqs.ably.com/error-code-80023-unable-to-resume-connection-from-a-different-site + - Presence consistency: From analysis lines 65-67 +- Troubleshooting Section: + - Geographic movement: Knowledge file lines 9-18 and analysis lines 69-74 + - Fallback hosts: Knowledge file lines 183-189 + - Recovery limitations: Analysis lines 62-68 +- Prevention: Knowledge file lines 49-78, focused on practical customer actions +- Related Errors: From analysis lines 76-78 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 4 | Corrected: 0 | Exempted internal: 8 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 80023 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 80023 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/90005.mdx b/src/pages/docs/platform/errors/codes/90005.mdx new file mode 100644 index 0000000000..f4d568cce5 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/90005.mdx @@ -0,0 +1,180 @@ +--- +title: "Error 90005 - Unable to recover channel (no matching epoch)" +meta_description: "Information and troubleshooting for Ably error code 90005 - Unable to recover channel due to no matching epoch" +meta_keywords: "Ably, error, error codes, 90005, channel recovery, epoch, message recovery" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 90005 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document the epoch-based recovery system failure with focus on reattachment without recovery as the primary solution */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} +{/* URL Validation Completed: 2025-11-07T08-40-00-000Z */} +{/* External URLs verified: 4 | Corrected: 2 | Exempted internal: 7 */} + +This error occurs when a channel attempts to recover messages after disconnection but the requested recovery point (epoch) doesn't exist or match the server's records. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 90005 | 404 | Channel recovery error | No | + +## Impact + +This error prevents message recovery for the affected channel. The impact includes: + +- Historical messages from before disconnection cannot be recovered. +- Channel attachment proceeds but starts with a fresh state. +- Message continuity is lost - any messages sent during disconnection may be missed. +- Presence state may need to be re-established. + +The SDK will not automatically retry recovery as the requested epoch is invalid. The channel will attach without recovery, providing a clean state moving forward. + +## Troubleshooting + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-analysis.md lines 23-34 */} +This error indicates the channel's recovery point (epoch) is invalid or unavailable. The channel will attach successfully but without recovering historical messages. + +### Invalid or expired epoch + +This occurs when: + +- The client requests recovery with an epoch that never existed. +- The epoch has been removed from server history. +- The client's stored epoch doesn't match the server's channel state. +- The channel has no message history yet (empty channel scenario). + +{/* Source: Based on recovery behavior from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-analysis.md lines 82-86 */} +To resolve this: + +- Allow the channel to attach without recovery (this happens automatically). +- Implement application-level state synchronization if message continuity is critical. +- Use presence or other mechanisms to detect and handle missed messages. +- Store critical application state client-side for reconstruction after recovery failures. + +### Handling recovery failures in your application + +{/* Source: Recovery recommendations from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-knowledge.md lines 43-55 */} +When this error occurs, implement fallback logic to handle the loss of message continuity: + + +```javascript +channel.on('attached', (stateChange) => { + if (stateChange.hasBacklog === false) { + // Recovery failed - channel attached without recovering messages + // Implement your fallback logic here + console.log('Channel attached without recovery - refreshing state'); + + // Re-request current state from your application + refreshApplicationState(); + + // Re-establish presence if needed + channel.presence.enter(); + } +}); + +channel.on('failed', (stateChange) => { + if (stateChange.reason.code === 90005) { + console.log('Channel recovery failed - epoch not found'); + // Channel will reattach automatically without recovery + } +}); +``` + +{/* Source: Code pattern based on Ably documentation at https://ably.com/docs/realtime/channels#state-change-events */} + +## Prevention + +To minimize recovery failures: + +- Keep connections stable to avoid frequent recovery attempts. +- Implement client-side state caching for critical data. +- Use Ably's history API to retrieve missed messages when recovery fails. +- Monitor for this error and implement appropriate fallback strategies. + +## Related errors + +The following errors are related to error code 90005: + +| Error code | Description | +| ---------- | ----------- | +| [90003 - Unable to recover channel (messages expired)](/docs/platform/errors/codes/90003) | Recovery fails when messages have expired from history. Both errors prevent message recovery. | +| [90004 - Unable to recover channel (message limit exceeded)](/docs/platform/errors/codes/90004) | Recovery fails due to too many messages. Unlike 90005, this may allow partial recovery. | +| [90006 - Unable to recover channel (unbounded request)](/docs/platform/errors/codes/90006) | Recovery request is unbounded. Part of the same recovery failure family. | +| [80008 - Unable to recover connection](/docs/platform/errors/codes/80008) | Connection-level recovery failure, conceptually similar to 90005 but at connection level. | + +{/* Source: Related errors from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-analysis.md lines 56-61 and https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-knowledge.md lines 106-111 */} + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Channel states](https://ably.com/docs/channels/states) +- [Connection state and recovery](https://ably.com/docs/connect/states) +- [Message history](https://ably.com/docs/storage-history/history) +- [Presence](https://ably.com/docs/presence-occupancy/presence) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +- Writing Guide: https://github.com/ably/ably-os/blob/b819713/src/prompts/shared-resources/error-code-doc-writing-guide.md +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No existing FAQ content was available for this error code +- Content Excluded: Excluded specific implementation details about resultType === -1 as too technical for customer docs +- Recommendations Source: + - Recovery handling: Based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-knowledge.md lines 43-55 + - Fallback strategies: Based on analysis of fatal recovery behavior in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-analysis.md lines 82-86 +- Code Examples Rationale: Included channel state handling example as it's essential for developers to understand how to detect and handle recovery failures +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Invalid epoch scenarios: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-analysis.md lines 75-80 + - Empty channel issue: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-knowledge.md lines 87-99 +- Resolution Steps: + - Automatic attachment: Source from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-analysis.md lines 84-86 + - State synchronization: Based on recovery recommendations in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-knowledge.md lines 43-48 + - Code example: Pattern from https://ably.com/docs/realtime/channels#state-change-events adapted for recovery failure handling +- Prevention: Based on best practices derived from the fatal nature of the error as described in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/90005-analysis.md lines 82-83 +*/} + +{/* DOCUMENTATION SHORTCOMINGS: +Areas where Ably documentation could be improved: +- Missing: Detailed explanation of the epoch system and how it works in channel recovery +- Impact: Developers don't understand why epochs become invalid or how to prevent issues +- Recommendation: Add comprehensive documentation about the epoch-based recovery system +- Severity: Medium - affects understanding but workarounds exist +*/} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 90005 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 90005 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/91000.mdx b/src/pages/docs/platform/errors/codes/91000.mdx new file mode 100644 index 0000000000..5feb51de96 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/91000.mdx @@ -0,0 +1,244 @@ +--- +title: "Error 91000 - Unable to enter presence channel (no clientId)" +meta_description: "Information and troubleshooting for Ably error code 91000 - Unable to enter presence channel without a configured clientId" +meta_keywords: "Ably, error, error codes, 91000, presence, clientId, authentication, missing client ID" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 91000 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document the client validation error that occurs when attempting presence operations without a configured clientId */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when attempting to enter, update, or leave a presence channel without having a configured `clientId`. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 91000 | 400 | Client error (presence) | No | + +## Error messages + +The following error messages can be returned with error code 91000: + +| Message | Description | +| ------- | ----------- | +| unable to enter presence channel (no clientId) | The client attempted a presence operation without a configured `clientId`. | +| Invalid attempt to enter with no clientId | Java SDK message when attempting to enter presence without `clientId`. | +| Unable to enter create presence message without a client_id | Ruby SDK message when creating a presence message without `clientId`. | + +## Impact + +This error prevents presence operations from completing. It has no impact on: + +- Regular message publishing and subscribing on channels. +- Existing presence members in the channel. +- Other authenticated operations that don't require presence. + +This is a configuration error that will not be automatically retried. You must set a `clientId` before presence operations will succeed. + +## Quick fixes + +Try the following quick fixes to resolve the error: + +- Set a `clientId` in your client options when initializing the SDK. +- Configure `clientId` via token authentication if using tokens. +- Ensure your JWT token includes a `clientId` claim if using JWT authentication. + +## Troubleshooting + +The following are common causes and how to resolve them for error 91000: + +### Missing clientId in client options + +| Error messages | +| -------------- | +| unable to enter presence channel (no clientId) | + +This occurs when: + +- Initializing the SDK without setting a `clientId`. +- Attempting to enter presence on an anonymous connection. +- Not providing `clientId` in any authentication method. + +To resolve this: + +- Set the `clientId` in your client options during initialization. +- Ensure each user has a unique, meaningful identifier. + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-analysis.md lines 29-57 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md lines 22-35 */} + + +```javascript +// Wrong: No clientId configured +const ably = new Ably.Realtime({ key: 'your-api-key' }); +await channel.presence.enter(); // Will fail with error 91000 + +// Correct: ClientId set in options +const ably = new Ably.Realtime({ + key: 'your-api-key', + clientId: 'unique-user-id' +}); +await channel.presence.enter(); // Will succeed +``` + + +### Missing clientId in token authentication + +| Error messages | +| -------------- | +| unable to enter presence channel (no clientId) | + +This occurs when: + +- Requesting a token without specifying `clientId` in token params. +- The token doesn't include client identity information. +- Server-side token generation doesn't set `clientId`. + +To resolve this: + +- Include `clientId` when requesting tokens. +- Ensure your server-side token generation includes the `clientId`. + +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md lines 31-35 */} + + +```javascript +// Wrong: Token request without clientId +const token = await ably.auth.requestToken(); + +// Correct: Token request with clientId +const tokenParams = { + clientId: 'unique-user-id' +}; +const token = await ably.auth.requestToken(tokenParams); +``` + + +### Attempting presence operations on all methods (enter, update, leave) + +| Error messages | +| -------------- | +| unable to enter presence channel (no clientId) | + +This occurs when: + +- Calling `presence.enter()` without a configured `clientId`. +- Calling `presence.update()` without a configured `clientId`. +- Calling `presence.leave()` without a configured `clientId`. + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-analysis.md lines 25-57 showing Go SDK validates all three operations */} + +To resolve this: + +- Always configure `clientId` before any presence operations. +- Set `clientId` during SDK initialization or via authentication. +- Don't attempt presence operations with anonymous connections. + +## Prevention + +To prevent this error: + +- Always set a `clientId` when your application needs presence features. +- Use meaningful, unique identifiers for each client (e.g., user IDs, usernames). +- Maintain consistency of `clientId` across reconnections and sessions. +- Validate that `clientId` is set before attempting presence operations. +- Use token authentication for secure `clientId` assignment from your server. + +{/* Source: Knowledge best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md lines 58-63 */} + +## Security considerations + +When setting `clientId`: + +- Don't use sensitive personal data as the `clientId` (it may be visible to other users). +- Use token authentication instead of basic auth to prevent `clientId` spoofing. +- Have your server validate and assign `clientId` values for better security. +- Ensure `clientId` uniqueness to prevent identity conflicts. + +{/* Source: Security considerations from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md lines 65-69 */} + +## Related errors + +The following errors are related to error 91000: + +| Error code | Description | +| ---------- | ----------- | +| [40012 - Invalid clientId](/docs/platform/errors/codes/40012) | Occurs when the provided `clientId` is invalid or conflicts with authentication. | +| [91001 - Invalid channel state](/docs/platform/errors/codes/91001) | Related presence error when channel is in invalid state for presence operations. | +| [91003 - Presence member limit](/docs/platform/errors/codes/91003) | Occurs when presence member limit is exceeded on a channel. | +| [91004 - Auto re-enter failed](/docs/platform/errors/codes/91004) | Related error when automatic presence re-entry fails after reconnection. | + +{/* Source: Related errors from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md lines 71-74 */} + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Presence documentation](https://ably.com/docs/realtime/presence) +- [Authentication guide](https://ably.com/docs/auth) +- [Identified clients](https://ably.com/docs/auth/identified-clients) +- [Token authentication](https://ably.com/docs/auth/token) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (specific guidance for error 91000 on line 118-122) +- Existing Documentation: None - first time documentation created +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: FAQ link mentioned in knowledge file lines 119-121, but actual FAQ content not available in research +- Content Excluded: SDK-specific implementation details from analysis file not directly relevant to customer resolution +- Recommendations Source: + - ClientId configuration: Knowledge file lines 22-35 (setting clientId options) + - Token authentication: Knowledge file lines 31-35 (token params approach) + - Security considerations: Knowledge file lines 65-69 +- Code Examples Rationale: Simple examples provided showing correct vs incorrect initialization patterns, based on knowledge file lines 23-35 +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Missing clientId: Based on analysis findings in https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-analysis.md lines 29-57 (Go SDK validation) + - Token authentication: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md lines 31-35 +- Resolution Steps: + - Step 1 (Client options): Source from https://ably.com/docs/auth/identified-clients + - Step 2 (Token auth): Knowledge file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md lines 31-35 + - Step 3 (All operations): Analysis file https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-analysis.md lines 25-57 +- Prevention: Based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md lines 58-63 +- Security: Based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/91000-knowledge.md lines 65-69 +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 5 | Corrected: 0 | Exempted internal: 4 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 91000 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 91000 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/92001.mdx b/src/pages/docs/platform/errors/codes/92001.mdx new file mode 100644 index 0000000000..8f58afc2d8 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/92001.mdx @@ -0,0 +1,168 @@ +--- +title: "Error 92001 - Configuration mismatch or limit exceeded" +meta_description: "Learn about Ably error code 92001, which can indicate either a channel encryption configuration issue or a LiveObjects limit being exceeded." +meta_keywords: "Ably error, 92001, encryption configuration, LiveObjects limit, cipher error, objects limit exceeded" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 92001 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document both conflicting uses of this error code to help customers identify which scenario applies to them */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 3 | Corrected: 2 | Exempted internal: 0 */} + +This error code has two different meanings depending on the Ably feature you're using. It either indicates a channel encryption configuration issue (Ruby SDK) or that you've exceeded the LiveObjects limit. + +| Error Code | HTTP Status | Category | Retryable | +|------------|-------------|----------|-----------| +| 92001 | 400 | Configuration Error | No | + +## Error messages + +| Message | Context | +|---------|---------| +| "Message cannot be decrypted as the channel is not set up for encryption & decryption" | Ruby SDK with channel encryption | +| "Objects limit exceeded" | LiveObjects feature | + +## Impact + +This error prevents the current operation from completing: +- **For encryption errors**: Messages cannot be decrypted and will be dropped +- **For LiveObjects**: New objects cannot be created until the limit is resolved + +The error will not be automatically retried as it indicates a configuration or limit issue that requires manual intervention. + +## Troubleshooting + +### Scenario 1: Channel encryption configuration (Ruby SDK) + +This occurs when: +- An encrypted message is received on a channel +- The receiving channel doesn't have cipher parameters configured +- There's a mismatch between sender and receiver encryption settings + +To resolve this: + +1. **Configure encryption on all clients accessing the channel** + - Ensure all clients use identical cipher parameters + - See the [encryption documentation](https://ably.com/docs/realtime/encryption) for configuration details + +2. **Verify cipher parameters match across all clients** + - Use the same encryption key and algorithm + - Store cipher keys securely in environment variables + +{/* Source: Ruby SDK implementation from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-analysis.md lines 26-43 */} + +### Scenario 2: LiveObjects limit exceeded + +This occurs when: +- The maximum number of objects on a channel exceeds your account limit +- You're trying to create new LiveObjects when at capacity + +To resolve this: + +1. **Remove unnecessary objects from the channel** + - Delete objects that are no longer needed + - Review your object lifecycle management + +2. **Upgrade your package for higher limits** + - Contact your account manager to increase limits + - Review the [pricing page](https://ably.com/pricing) for package options + +{/* Source: Documentation from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-analysis.md lines 45-54 */} + +## Prevention + +### For encryption issues: +- Document encryption requirements for all channels +- Use consistent cipher configuration across your application +- Test encryption setup during development + +### For LiveObjects limits: +- Monitor object usage against your limits +- Implement cleanup routines for old objects +- Plan capacity based on expected usage + +## Related errors + +| Error code | Description | +| ---------- | ----------- | +| [92002](/docs/platform/errors/codes/92002) | Cipher algorithm mismatch or unable to submit operation on tombstone object | +| [92003](/docs/platform/errors/codes/92003) | General decryption failure | +| [92004](/docs/platform/errors/codes/92004) | Invalid padding during decryption | +| [92005](/docs/platform/errors/codes/92005) | Invalid cipher data | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Channel encryption documentation](https://ably.com/docs/realtime/encryption) +- [LiveObjects documentation](https://ably.com/liveobjects) +- [Ably pricing and limits](https://ably.com/pricing) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (lines 126-130 for cipher errors guidance) +- Existing Documentation: No existing documentation found +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No FAQ content was available for this error code +- Content Excluded: None - included both conflicting uses due to importance +- Recommendations Source: + - Encryption resolution from analysis file lines 26-43 (Ruby SDK implementation) + - LiveObjects resolution from analysis file lines 45-54 (documentation context) +- Code Examples Rationale: No code examples included per guidance to minimize code and link to docs instead +*/} + +{/* ATTRIBUTION BY SECTION: +- Error messages: + - Ruby SDK message: Based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-analysis.md line 29 + - LiveObjects message: Based on https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-analysis.md line 49 +- Troubleshooting - Scenario 1: + - Trigger conditions from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-analysis.md lines 30-31 + - Resolution from https://ably.com/docs/channels/options/encryption +- Troubleshooting - Scenario 2: + - From documentation at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-analysis.md lines 50-54 +- Prevention: Based on best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-knowledge.md lines 38-44 +- Related errors: From https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92001-analysis.md lines 98-104 +*/} + +{/* DOCUMENTATION SHORTCOMINGS: +⚠️ Areas where Ably documentation could be improved: +- Missing: Clear documentation about the error code conflict between Ruby SDK and LiveObjects +- Impact: Customers receive conflicting guidance depending on which documentation they find +- Recommendation: Reassign one of the error codes to eliminate the conflict +- Severity: High - causes customer confusion and support burden +*/} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 92001 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 92001 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/92005.mdx b/src/pages/docs/platform/errors/codes/92005.mdx new file mode 100644 index 0000000000..506144026a --- /dev/null +++ b/src/pages/docs/platform/errors/codes/92005.mdx @@ -0,0 +1,191 @@ +--- +title: "Error 92005 - Duplicate error code usage" +meta_description: "Information and troubleshooting for Ably error code 92005 - either cipher encoding errors or LiveObjects path not found" +meta_keywords: "Ably, error, error codes, 92005, cipher error, LiveObjects, path not found, encryption" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 92005 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92005-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92005-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document both conflicting usages of error 92005 - cipher errors in Ruby SDK and LiveObjects path errors in REST API */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} +{/* URL Validation Completed: 2025-11-07T08-45-00-000Z */} +{/* External URLs verified: 3 | Corrected: 3 | Exempted internal: 5 */} + +This error code is currently being used for two completely different purposes: cipher/encryption errors in the Ruby SDK and path not found errors in the LiveObjects REST API. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 92005 | 400 | Multiple contexts | No | + +## Error messages + +The following error messages can be returned with error code 92005: + +| Message | Context | Description | +| ------- | ------- | ----------- | +| No objects found matching operation path | LiveObjects API | The specified path doesn't match any existing objects. | +| Variable ArgumentError message | Ruby SDK | Invalid arguments passed to cipher encoding (varies based on the specific issue). | + +## Impact + +This error prevents the current operation from completing. The impact depends on which context triggered the error: + +- **LiveObjects context**: The object operation cannot proceed as no objects exist at the specified path. +- **Ruby SDK context**: Message encryption fails and the message cannot be published with encryption. + +This is a client error that will not be automatically retried. You must resolve the underlying issue before the operation will succeed. + +## Troubleshooting + +### Context 1: LiveObjects path not found + +| Error message | +| ------------- | +| No objects found matching operation path | + +This occurs when: + +- Using the LiveObjects REST API with operations like MAP_SET. +- The specified path doesn't exist in the object structure. +- Attempting to update a nested element that hasn't been created yet. + +To resolve this: + +- Verify the path exists before attempting to update it. +- Create parent objects before setting nested properties. +- Check for typos in your path specification. +- Review the LiveObjects documentation for correct path syntax and operations. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92005-analysis.md lines 33-44 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92005-knowledge.md lines 68-73 */} + +### Context 2: Ruby SDK cipher encoding errors + +| Error message | +| ------------- | +| Variable ArgumentError message | + +This occurs when: + +- Invalid arguments are passed to the cipher encoding method. +- The encryption key format is invalid. +- The key length doesn't match the algorithm requirements. +- The initialization vector (IV) is malformed. +- The message data type is invalid for encryption. + +To resolve this: + +- Ensure your encryption key is properly formatted and the correct length for your algorithm (e.g., 32 bytes for AES-256). +- Verify the key is properly base64 decoded if stored as base64. +- Check that message data is a string or hash that can be serialized. +- Validate the initialization vector format if providing a custom IV. +- See the [encryption documentation](https://ably.com/docs/channels/options/encryption) for proper cipher configuration. + +{/* Source: Analysis from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92005-analysis.md lines 21-31 */} +{/* Source: Knowledge from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92005-knowledge.md lines 9-56 */} + + +```ruby +# Ensure valid key format and length +key = Base64.decode64(ENV['CIPHER_KEY_BASE64']) +raise "Invalid key length" unless key.bytesize == 32 # For AES-256 + +cipher_params = Ably::Util::Crypto.get_default_params(key: key) +``` + + +{/* Code source: Knowledge file recommendation from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92005-knowledge.md lines 19-26, included because it demonstrates proper key validation */} + +## Known issue + +This duplicate usage of error code 92005 is a known issue. The same error code represents: + +1. **Ruby SDK**: Cipher/encryption argument validation errors +2. **LiveObjects API**: Path resolution failures in object operations + +This creates confusion as completely different problems share the same error code. If you encounter this error, first identify which context applies to your situation based on whether you're using encryption in the Ruby SDK or making LiveObjects API calls. + +{/* Source: Analysis finding from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92005-analysis.md lines 46-56 */} + +## Related errors + +The following errors are related to error code 92005: + +| Error code | Description | +| ---------- | ----------- | +| [92003 - Cipher error](/docs/platform/errors/codes/92003) | Cipher decryption errors in Ruby SDK. | +| [92004 - Unsupported cipher](/docs/platform/errors/codes/92004) | Unsupported cipher algorithm in Ruby SDK. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +The following resources provide further context or assistance with this error: + +- [Encryption documentation](https://ably.com/docs/channels/options/encryption) +- [LiveObjects documentation](https://ably.com/docs/products/liveobjects) +- [Ruby SDK documentation](https://github.com/ably/ably-ruby) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED: +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92005-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/92005-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md (No specific notes for 92005) +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: Ruby SDK cipher validation code example from knowledge file lines 19-26 +- Content Excluded: None - included both contexts due to duplicate usage +- Recommendations Source: + - LiveObjects context: Based on analysis lines 33-44 and Slack discussion reference + - Ruby SDK context: Based on knowledge file lines 9-56 with validation patterns +- Code Examples Rationale: Included Ruby validation example as it directly addresses the ArgumentError cause +*/} + +{/* ATTRIBUTION BY SECTION: +- Error messages: + - LiveObjects: From docs reference in analysis lines 33-44 + - Ruby: From analysis lines 21-31 +- Troubleshooting: + - LiveObjects path errors: Analysis lines 33-44, Knowledge lines 68-73, Slack discussion context + - Ruby cipher errors: Analysis lines 21-31, Knowledge lines 9-56 +- Known issue: Analysis lines 46-56 documenting the duplicate usage problem +- Code example: Knowledge lines 19-26 showing proper key validation +*/} + +{/* DOCUMENTATION SHORTCOMINGS: +⚠️ Areas where Ably documentation could be improved: +- Missing: Clear resolution of the duplicate error code 92005 usage +- Impact: Users receive the same error code for completely different problems +- Recommendation: Assign different error codes to LiveObjects vs cipher errors +- Severity: High - creates significant confusion for developers +*/} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 92005 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 92005 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/93001.mdx b/src/pages/docs/platform/errors/codes/93001.mdx new file mode 100644 index 0000000000..f508f8c464 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/93001.mdx @@ -0,0 +1,140 @@ +--- +title: "Annotations channel state invalid for operation" +meta_description: "Error 93001 occurs when attempting annotations operations on a channel that is not properly attached." +meta_keywords: "error 93001, annotations error, channel state error, Ably error code" +--- + +{/* Generated by: ably-os errors document-error-codes */} +{/* Repository: https://github.com/ably/ably-os */} +{/* Command: ./bin/ably-os errors document-error-codes 93001 */} +{/* Generated: 2025-11-07T08-36-41-586Z */} +{/* Sources: + - Analysis: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-analysis.md + - Knowledge: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-knowledge.md + - Editorial notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md +*/} +{/* Key Approach: Document an annotations feature error with limited information, focusing on channel state requirements */} +{/* Citations: Complete source attribution with line numbers available at bottom of document */} + +This error occurs when you attempt to use annotations operations on a channel that is not in the correct state for those operations. + +| Error code | HTTP status code | Category | Retryable | +| ---------- | ---------------- | -------- | --------- | +| 93001 | 400 | Client Error (Annotations) | No | + +## Impact + +This error prevents the requested annotations operation from completing. The operation will not be automatically retried. + +The annotations feature requires the channel to be in an attached state before any operations can be performed. Until the channel is properly attached, annotations functionality will be unavailable. + +## Troubleshooting + +### Channel not attached + +This occurs when: +- You attempt to use annotations before the channel has attached +- The channel is in an invalid state (detached, failed, or suspended) +- The channel attachment process has not completed + +To resolve this: + +1. Ensure the channel is attached before using annotations: + {/* Source: Knowledge file suggestion from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-knowledge.md lines 25-33 */} + ```javascript + channel.attach((err) => { + if (!err) { + // Now safe for annotations operations + channel.annotations.subscribe(); + } + }); + ``` + +2. Check the channel state before attempting operations: + {/* Source: Knowledge file suggestion from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-knowledge.md lines 35-44 */} + ```javascript + if (channel.state === 'attached') { + // Annotations operations safe + } else { + channel.once('attached', () => { + // Proceed with annotations + }); + } + ``` + +3. Monitor channel state changes to handle transitions properly +4. Implement appropriate error handling for state-dependent operations + +## Related errors + +The following errors are related to error code 93001: + +| Error code | Description | +| ---------- | ----------- | +| [91000 - Unable to Enter Presence](/docs/platform/errors/codes/91000) | Similar state requirements - presence also requires channel attachment. | +| [40000 - Bad Request](/docs/platform/errors/codes/40000) | May occur when channel operations are attempted in invalid states. | + +## Need further help? + +Contact [Ably support](https://ably.com/support) if you're still experiencing issues after trying the steps listed above. + +You'll need to provide: + +- Your account ID and app ID. +- The full error message including the error code. +- Steps to reproduce the issue. +- Any relevant code snippets (without any sensitive credentials). +- The SDK and version you're using. + +### Resources + +- [Ably Documentation](https://ably.com/docs) +- [Channel Documentation](https://ably.com/docs/realtime/channels) + +{/* =============================================== */} +{/* INTERNAL DOCUMENTATION (NOT RENDERED) */} +{/* =============================================== */} + +{/* SOURCES USED (ALWAYS use GitHub URLs with current SHA, never local paths): +- Analysis File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-analysis.md +- Knowledge File: https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-knowledge.md +- Editorial Notes: https://github.com/ably/ably-os/blob/b819713/src/prompts/errors/editorial-notes.md - No specific error-specific notes for 93001 +*/} + +{/* CONTENT DECISIONS: +- FAQ Content Preserved: No FAQ content was available for this error code +- Content Excluded: None - included all available information +- Recommendations Source: + - Resolution steps based on knowledge file suggestions at https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-knowledge.md lines 25-44 +- Code Examples Rationale: Included minimal code showing correct channel attachment pattern as it's essential for resolution +*/} + +{/* ATTRIBUTION BY SECTION: +- Common Causes: + - Channel state requirements from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-analysis.md lines 21-24 + - State validation info from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-knowledge.md lines 14-20 +- Resolution Steps: + - Step 1: Attach pattern from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-knowledge.md lines 25-33 + - Step 2: State checking from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-knowledge.md lines 35-44 +- Prevention: Based on best practices from https://github.com/ably/ably-os/blob/b819713/output/error-codes/research/93001-knowledge.md lines 46-51 +*/} + +{/* DOCUMENTATION SHORTCOMINGS: +Areas where Ably documentation could be improved: +- Missing: Comprehensive annotations feature documentation +- Impact: Users have limited information about annotations feature capabilities and requirements +- Recommendation: Create dedicated annotations documentation similar to presence docs +- Severity: Medium - feature appears to be less commonly used based on limited documentation +*/} + +{/* URL Validation Completed: 2025-11-07T08-36-41-586Z */} +{/* External URLs verified: 3 | Corrected: 0 | Exempted internal: 5 */} + +{/* IMPROVEMENT INSTRUCTIONS: +To improve this error code documentation: +1. First approach: Update editorial-notes.md in ably-os repository with specific guidance for error 93001 +2. Regenerate: Run `./bin/ably-os errors document-error-codes 93001 --force` +3. For broader improvements: Review and update ably-os prompt templates +4. Context: See https://github.com/ably/ably-os/blob/b819713/docs/ERROR_COMMANDS_GUIDE.md +5. Source repository: https://github.com/ably/ably-os +*/} \ No newline at end of file diff --git a/src/pages/docs/platform/errors/codes/index.mdx b/src/pages/docs/platform/errors/codes/index.mdx new file mode 100644 index 0000000000..9fda5cd341 --- /dev/null +++ b/src/pages/docs/platform/errors/codes/index.mdx @@ -0,0 +1,62 @@ +--- +title: "Error codes" +meta_description: "Comprehensive list of Ably error codes." +meta_keywords: "Ably, error codes, troubleshooting, errors" +--- + +Errors can occur in various scenarios when using Ably and it is important to understand how to resolve them. + +Use the table below to select an error code and view more details. Each error code contains a description, probable causes and solutions to troubleshoot and resolve them. + +| Error code | Description | Category | HTTP status code | +| ---------- | ----------- | -------- | ---------------- | +| [10000](/docs/platform/errors/codes/10000) | No error | Success/State Management | 200 | +| [10200](/docs/platform/errors/codes/10200) | Non-existent error (likely 102000) | Non-existent | N/A | +| [20000](/docs/platform/errors/codes/20000) | Protocol acknowledgment | Protocol Acknowledgment | 200/204 | +| [40001](/docs/platform/errors/codes/40001) | Invalid request body | Client Error (Request Validation) | 400 | +| [40006](/docs/platform/errors/codes/40006) | Invalid connectionId | Client Error (Validation) | 400 | +| [40008](/docs/platform/errors/codes/40008) | Invalid content length | Client Error (Validation) | 400 | +| [40009](/docs/platform/errors/codes/40009) | Maximum message length exceeded | Client Error (Message Validation) | 400/413 | +| [40010](/docs/platform/errors/codes/40010) | Invalid channel name | Client Error (Channel) | 400 | +| [40011](/docs/platform/errors/codes/40011) | Stale ring state or Invalid data payload | Client Error (Validation) | 400 | +| [40012](/docs/platform/errors/codes/40012) | Invalid client ID | Client Error (Authentication/Validation) | 400 | +| [40013](/docs/platform/errors/codes/40013) | Data type unsupported | Client Error (Message Validation) | 400 | +| [40018](/docs/platform/errors/codes/40018) | Unable to decode message | Client Error (Message Processing) | 400 | +| [40019](/docs/platform/errors/codes/40019) | Required plugin not present | Client Error (Missing Plugin) | 400 | +| [40020](/docs/platform/errors/codes/40020) | Partial failure in batch operation | Batch Operation | 400 | +| [40022](/docs/platform/errors/codes/40022) | API Streamer deprecated / Invalid resource | Client Error (Deprecation/Validation) | 400/422 | +| [40030](/docs/platform/errors/codes/40030) | Invalid publish request | Client Error (Publish) | 400 | +| [40099](/docs/platform/errors/codes/40099) | Testing/Development Error | Testing/Development | 400 | +| [40100](/docs/platform/errors/codes/40100) | Unauthorized - action refused due to lack of authentication | Client Error (Authentication) | 401 | +| [40144](/docs/platform/errors/codes/40144) | Invalid JWT token format | Client Error (Authentication) | 400/401 | +| [40149](/docs/platform/errors/codes/40149) | Token error boundary | Authentication (token) | 401 | +| [40160](/docs/platform/errors/codes/40160) | Insufficient token capabilities | Authentication Error | 401 | +| [40162](/docs/platform/errors/codes/40162) | Token revocation requires basic auth | Client Error (Authentication) | 401 | +| [40164](/docs/platform/errors/codes/40164) | API key missing revocable tokens attribute | Client Error (Authentication) | 401 | +| [40170](/docs/platform/errors/codes/40170) | Auth callback failure | Client Error (Authentication) | 401 | +| [40171](/docs/platform/errors/codes/40171) | Token renewal failure | Client Error (Authentication) | 401/403 | +| [40300](/docs/platform/errors/codes/40300) | Forbidden | Client Error (Authorization) | 403 | +| [40332](/docs/platform/errors/codes/40332) | Placement constraint violation | Client Error (Placement Constraint) | 403 | +| [49900](/docs/platform/errors/codes/49900) | Call cancelled | Client Cancellation | 499 | +| [50001](/docs/platform/errors/codes/50001) | Internal channel error | Server Error (Channel) | 500 | +| [50003](/docs/platform/errors/codes/50003) | Timeout error | Server Error | 500/503/504/408 | +| [50300](/docs/platform/errors/codes/50300) | Service Unavailable | Server error (Service) | 503 | +| [70003](/docs/platform/errors/codes/70003) | Maximum pending requests exceeded | Integration Error | 400 | +| [70005](/docs/platform/errors/codes/70005) | AMQP queue timeout | Server error (Integration) | 500 | +| [70006](/docs/platform/errors/codes/70006) | AMQP backpressure error | AMQP/Queue Integration | 400/500 | +| [80008](/docs/platform/errors/codes/80008) | Connection recovery failed | Connection | 400 | +| [80009](/docs/platform/errors/codes/80009) | Connection Not Established - No Transport Handle | Connection | 500 | +| [80010](/docs/platform/errors/codes/80010) | Invalid transport handle | Connection | 400 | +| [80013](/docs/platform/errors/codes/80013) | Protocol error | Protocol error | 400 | +| [80014](/docs/platform/errors/codes/80014) | Connection timeout | Connection | 408/504 | +| [80019](/docs/platform/errors/codes/80019) | Client configured authentication provider request failed | Authentication Error | 401/403/500 | +| [80023](/docs/platform/errors/codes/80023) | Unable to resume connection from another site | Connection/Resume Error | 400 | +| [90005](/docs/platform/errors/codes/90005) | Unable to recover channel (no matching epoch) | Channel recovery error | 404 | +| [91000](/docs/platform/errors/codes/91000) | Unable to enter presence channel (no clientId) | Client Error (Presence) | 400 | +| [92001](/docs/platform/errors/codes/92001) | Configuration mismatch or limit exceeded | Configuration Error | 400 | +| [92005](/docs/platform/errors/codes/92005) | Duplicate error code usage (cipher/LiveObjects) | Multiple Contexts | 400 | +| [93001](/docs/platform/errors/codes/93001) | Annotations channel state invalid for operation | Client Error (Annotations) | 400 | +| [100003](/docs/platform/errors/codes/100003) | Token authentication non-retriable failure | Authentication (Asset Tracking) | 403 | +| [101000](/docs/platform/errors/codes/101000) | Space name missing | Validation Error (Spaces SDK) | 400 | +| [101003](/docs/platform/errors/codes/101003) | Lock is currently locked | Spaces Locking | 400 | +| [102100](/docs/platform/errors/codes/102100) | Room discontinuity | Room Lifecycle (Chat SDK) | 400/500 |