How do I avoid hitting the Max Channel Message Rate Limit by sharding messages across channels?

Author: franrob-projects

src/pages/docs/platform/errors/codes.mdx

@@ -449,6 +449,12 @@ This error occurs when a [limit](/docs/platform/pricing/limits) on your account
 
 An example of this error is when a client exceeds the maximum allowed message rate on a channel.
 
+**Resolution:** To avoid hitting the channel message rate limit, you can:
+
+* Distribute your message load across several channels instead of publishing all messages to a single channel. This allows you to stay within the per-channel limit while maintaining higher overall throughput.
+* Configure [server-side batching](/docs/messages/batch#server-side) to group multiple messages into single batches, which reduces the effective message rate and can help avoid rate limits while also reducing costs.
+* Contact [[email protected]](mailto:[email protected]) if you need a higher per-channel rate limit than the standard 50 messages per second.
+
 In the following example, the metric `channel.maxRate` represents the maximum rate of messages allowed to be published on a channel per second. The permitted rate is 5000 messages per second, but the client is attempting to publish 5015 messages per second, triggering the limit.
 
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