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Subscription Payment for a pricing plan Directed to wallet payment #9869
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Thank you for your feedback and for bringing up this concern. Currently, for plans from non-admin producers, if the user's wallet balance is insufficient, they will be redirected to add more balance before proceeding with the plan activation. I agree that this may present a challenge for subscriptions with auto-renewal. The way the system was originally designed is to prioritize site owner revenue first and then allow earnings to be shared, rather than letting users create their own plans. A possible solution would be to create predefined plans and set up a revenue share model, so content producers can use them. By doing this:
For more details on managing user groups and non-public videos, please check this guide: |
hey This topic is new. |
Okay I understand where the problem is, it's me who didn't write clearly |
this is the best When a customer purchases a monthly plan for example $50 per month not ppv |
I see so there is a bug, where he purchase a plan and the plan was not included. is that correct? can you please get the logs when he purchased the plan? |
im not sure if you read this if u did i dont understand this line |
i thinks this is the best i can Plan is not created when there is a balance in the wallet |
Do you still need logs |
Hold on, we are missunderstanding here Before have a Subscription you MUST create a plan, without it nothing will be charged, the price is in the plan, so the plan was created when you make a purchase it will associate the user with a plan (I think this is what you are talking about) when he make the payment, something happen to deduce the balance, so must be something in the logs. I need to see it. |
Obviously, a plan needs to be created |
thanks |
hey daniel |
Payment for a pricing plan
When the user has a balance in the wallet and this balance is equal to the monthly payment as determined in the pricing plan
He is not directed to create a plan
The balance is immediately deducted from the wallet and the plan is activated
When the wallet balance is small or there is no balance at all, then it is indeed directed to create a plan as expected.
*Paying for a monthly plan via wallet
I believe it is clear that this does not work as expected
Unless you tell me that the wallet knows how to "do it"
Which by the way could be amazing
So even though it's probably not really supposed to work like this (monthly payment from your wallet), I'll just point it out anyway.
that plan has a free trial period
So it should not charge at all Immediate payment
but only after the trial period ends
thanks daniel
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