Consecutive matches not being saved

[ichbineinebanane]

An issue I've been running into after finally getting to use the program (amazing job btw) is that while the first game I play is recorded and saved as expected, games after that will be recognized (recording starts and ends at the right time) but not saved, looking like this: http://i.imgur.com/515EAGf.png

After playing around with it some more it seems like the bug happens when I Alt-Tab out of Overwatch after the first game and then return to play another. Staying in the game for consecutive matches avoids the issue - as does reopening the program everytime after alt-tabbing. (On another, very minor note the program does currently not seem to remember its size and position after reopening.)

Even though I can't say for sure, since I haven't been able to test it myself, the same thing seems to be happening with the Java-only version and playing in windowed mode, since a friend had been running into a similiar problem of recorded games not being saved.

[Robo56]

I can echo this. I currently and exporting all my game data to a spreadsheet, so it's not a HUGE deal for me but I am also experiencing this.

[VVEIRD]

Hey, sorry for the late response. You are right, some user seem to have issues with alt-tabbing. One way to mitigate the problem is alt-tabbing twice. For some reason after the first time alt-tabbing the recorded images are all black, after the second alt-tabbing the image is back. This seems to be a problem with the java virtual machine. I don't know if I can fix the issue.

Please response if the double alt-tabbing solves your issue.

[ichbineinebanane]

So I just got try this by playing 4 consecutive games and I'm not sure if the alt-tabbing is really what's causing the issue.
The first game was recorded and saved without any hiccups but when I played the second game without closing (or switching out of) Overwatch it was again "recorded" (the program identified the start and end of the match correctly) but did not show up in the list after the game was completed.
The next game was again recorded and subsequently listed without a problem.
I then tried alt-tabbing in and out of Overwatch while searching for the next game and while it again showed up as correctly recorded it was again not saved.

I'm appending the log file since to my layman eyes it seems like there is some issue with recognizing the correct map.
For reference I played Numbani (recorded), Watchpoint: Gibraltar, Temple of Anubis (recorded) and Ilios.

I should probably also add that I'm currently playing with 75% render scale which might be what's causing the issue?

OverCollect-ffmpeg.txt

[VVEIRD]

can you zip the following folders for me:

capture\c7c11b4a-285a-4168-b412-fd58130d25bf
capture\fb25fa28-3372-4054-a767-8436f2c2775d
capture\2601b8eb-7c8f-4ec8-a9c9-2bdef5fcf638

Those are the matches that where recorded, but flagged aborted/partial complete. I'll have to check what was the cause for them to be flagged wrongly, as it seems from the logs that they should be complete.

Edit: Woops, closed it by accident.

[VVEIRD]

Btw, you can fix this by deleting the files "aborted" and "extracted" in those folders.

As I skim the logs again, it seems that the Maps where not recognized for the aborted matches.

[VVEIRD]

This is a bug, when the map is not recognized the match should be flagged as partial complete, not aborted

[ichbineinebanane]

capture.zip

I'm afraid I might have messed around with some of the contents of the mentioned folders (I think I manually added the map into data.properties for the Ilios game and I might have deleted the aborted or some other file for one of them to try to make the match show up) but hopefully you'll still find them useful. I've also added one images folder where there seemed to be an issue with cleaning up some of the numbers - this happened very rarely though.

Another weird issue I've stumbled upon was that apparently the "koverwatch.ttf" font had never fully downloaded for me, which you can see when looking at the image in my original post, with the text at the top being too big/cut off. Even though I installed numerous versions the font file was always between 0kB and ~300kB small. I only realized after a friend told me he saw +/-SR changes for each match displayed, which was never shown for me. Not a big deal since I just used his file for now but weird nonetheless. All the other downloaded folders seemed to be the same size for both of us though.