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Videos with chapters on Smart TV (LG) do not have a player #3732

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manuelkamp opened this issue Jul 25, 2024 · 0 comments
Open
1 of 2 tasks

Videos with chapters on Smart TV (LG) do not have a player #3732

manuelkamp opened this issue Jul 25, 2024 · 0 comments
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bug Something isn't working

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@manuelkamp
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manuelkamp commented Jul 25, 2024

Official Instance

  • The bug is reproducible on the official hosted instance, or is API-related.
  • not testable,since official hosted instance does not load at all on my Smart TVs (after "Trends" only the load circle appears)

Describe the bug

I have this issue for weeks now. It is not reproducable on any Laptop or PC where I have the ability to debug it. Only on my LG Smart TVs (3 different ones) it does happen. I was not sure, how to report it, but now I found out. Every video which has chapters, there the player does not load.
1721902143411

To Reproduce

Open any video with chapters on LG Smart TV Browser

Expected behavior

Video player also loads on videos with chapters on LG Smart TV browser.

Logs/Errors

not able to get any on LG smart TV

Browser, and OS with Version.

@23.166.65.downloadable:submissions/[email protected]:submissions/262.56.downloadable.16

Additional context

Maybe related to #3664 - the time since I have this issue matches

@manuelkamp manuelkamp added the bug Something isn't working label Jul 25, 2024
@manuelkamp manuelkamp changed the title Videos on Smart TV (LG) do not have a player Videos with chapters on Smart TV (LG) do not have a player Jul 25, 2024
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