+ {/* ── 1. Reschedule Policy ── */}
+
+
+
+ 1
+
+
Reschedule Policy
+
+
+ -
+ ⏰
+
+ Reschedule requests must be submitted via WhatsApp at least{' '}
+ 24 hours before the
+ scheduled session time.
+
+
+ -
+ 📍
+
+ When requesting a reschedule, provide{' '}
+ 2–3 alternate time slots{' '}
+ along with your timezone.
+
+
+ -
+ ⚠️
+
+ Late reschedule requests (less than 24 hours before the session) may be treated
+ as a no-show at admin
+ discretion.
+
+
+ -
+ 🩺
+
+ Exceptions may be
+ granted for: medical emergency, verified power or internet outage, or a genuine
+ first-time mistake. These must be communicated to admin and may be logged.
+
+
+
+
+
+ {/* ── 2. No-Show Policy ── */}
+
+
+
+ 2
+
+
No-Show Policy
+
+
+
+
+
+ |
+ Scenario
+ |
+
+ Effect on sessions
+ |
+
+
+
+ {[
+ {
+ scenario: 'Student no-show',
+ effect: '1 session deducted from package',
+ highlight: true,
+ },
+ {
+ scenario: 'Tutor no-show',
+ effect: '0 sessions deducted — reschedule arranged immediately',
+ highlight: false,
+ },
+ {
+ scenario: 'Student joins late (> 10 min)',
+ effect: 'Treated as a student no-show',
+ highlight: true,
+ },
+ {
+ scenario: 'Tutor joins late (> 10 min)',
+ effect: 'Tutor no-show procedure begins',
+ highlight: false,
+ },
+ ].map(({ scenario, effect, highlight }) => (
+
+ | {scenario} |
+ {effect} |
+
+ ))}
+
+
+
+
+
+ {/* ── 3. Refund and Expiry Policy ── */}
+
+
+
+ 3
+
+
+ Refund & Expiry Policy
+
+
+
+ -
+ 📅
+
+ Monthly packages expire at the{' '}
+ end date (30 days from
+ activation).
+
+
+ -
+ 🚫
+
+ No session carryover{' '}
+ between months — unused sessions are forfeited at the package end date.
+
+
+ -
+ 💬
+
+ Refund requests are considered at{' '}
+ admin discretion. Contact
+ us via WhatsApp to discuss your situation.
+
+
+ -
+ ✅
+
+ If CorvEd cancels or is unable to deliver sessions, affected sessions will be{' '}
+ credited or refunded.
+
+
+
+
+
+ {/* ── 4. Package Terms ── */}
+
+
+
+ 4
+
+
Package Terms
+
+
+ -
+ 📦
+
+ Packages are{' '}
+ per subject — one package
+ covers one subject for one month.
+
+
+ -
+ 🎥
+
+ All sessions are{' '}
+ 60 minutes via Google
+ Meet using a dedicated recurring link.
+
+
+ -
+ 👤
+
+ Sessions are with your{' '}
+ assigned tutor —
+ substitutions are arranged by admin if needed.
+
+
+ -
+ 🛡️
+
+ All communication between student and tutor is{' '}
+ mediated by admin via
+ WhatsApp.
+
+
+
+
+
+ {/* ── 5. Privacy ── */}
+
+
+
+
+ -
+ 🔒
+
+ Your contact details are used{' '}
+
+ only for tutoring coordination
+ {' '}
+ — never shared with third parties.
+
+
+ -
+ 🚫
+
+ Tutors do{' '}
+ not receive student
+ contact information — all communication is admin-mediated.
+
+
+ -
+ 📝
+
+ Session notes are visible to the{' '}
+ student, tutor, and admin{' '}
+ only.
+
+
+
+
+
+ {/* ── Contact ── */}
+
+ Questions?
+
+ If you have questions about any of these policies or need to request an exception,
+ contact us via WhatsApp. We aim to respond within a few hours during business hours.
+
+
+
+ {/* ── Back ── */}
+
+
+ ← Back to CorvEd home
+
+
+