From ea54422a057a1abfa61c1efd2225846c52b1891f Mon Sep 17 00:00:00 2001 From: Wendy Date: Wed, 27 Nov 2024 04:04:57 +0000 Subject: [PATCH] 3 files | articles.json, 339C-BC5C-3D89-53D9-valve-hardware-shipping-faq.txt, 4E41-6123-79EF-25BA-valve-hardware-warranty.txt --- articles.json | 8 +-- ...-3D89-53D9-valve-hardware-shipping-faq.txt | 63 +++++++------------ ...6123-79EF-25BA-valve-hardware-warranty.txt | 52 +++++---------- 3 files changed, 40 insertions(+), 83 deletions(-) diff --git a/articles.json b/articles.json index a7442c7..9a27c4d 100644 --- a/articles.json +++ b/articles.json @@ -830,8 +830,8 @@ "3719054496656610265": { "title": "Valve Hardware Shipping FAQ", "url_code": "339C-BC5C-3D89-53D9", - "version": 7, - "timestamp": "2023-11-29 18:48:04" + "version": 8, + "timestamp": "2024-11-26 20:39:55" }, "3728425755129504368": { "title": "Dota 2 Workshop - Item UV Mapping", @@ -1328,8 +1328,8 @@ "5638895013442037178": { "title": "Valve Hardware Warranty", "url_code": "4E41-6123-79EF-25BA", - "version": 6, - "timestamp": "2022-03-04 17:39:34" + "version": 7, + "timestamp": "2024-11-26 16:38:35" }, "5644148975375488343": { "title": "CS2 - I've been game banned", diff --git a/docs/339C-BC5C-3D89-53D9-valve-hardware-shipping-faq.txt b/docs/339C-BC5C-3D89-53D9-valve-hardware-shipping-faq.txt index b8539a5..875dd7d 100644 --- a/docs/339C-BC5C-3D89-53D9-valve-hardware-shipping-faq.txt +++ b/docs/339C-BC5C-3D89-53D9-valve-hardware-shipping-faq.txt @@ -3,33 +3,24 @@ [h4]Issue with payment or delivery?[/h4] If you have a payment or delivery issue please contact [url=https://help.steampowered.com/en/wizard/HelpWithSteamHardware]Steam Support[/url]. -[h4]Where is my package shipped from?[/h4] -Depending on your location, your order will ship from a warehouse in one of the following locations. - -[list] - -[*]Rancho Cucamonga, California. - -[*]Carol Steam, Illinois. - -[*]Waalwijk, the Netherlands. - -[/list] - [h4]Who delivers my shipment?[/h4] United States and Canada - FedEx or UPS. EU and UK - DHL or GLS. These carriers may use last-leg couriers for deliveries to some areas. +Australia - StarTrack. + Your order’s carrier and tracking information will be included in your shipment confirmation email. [h4]How much does shipping cost?[/h4] + Shipping is free for all Valve Hardware products. Depending on your location, local taxes and customs or import fees may apply. [h4]How do I modify or cancel my shipment?[/h4] + You can modify or cancel shipment within 24 hours of placing your order. After 24 hours has passed, your order is allocated for shipment and can no longer be changed, cancelled, or recalled either by you or by our Hardware Support team. [list] @@ -40,14 +31,17 @@ You can modify or cancel shipment within 24 hours of placing your order. After 2 [/list] -[h4]Where can I ship my hardware?[/h4] +[h4]Where is hardware available for purchase?[/h4] + Valve hardware products are available for purchase in the countries listed below. Note: Some postal codes might not be available if they are located within an offshore territory. For example, we are unable to ship to Isle of Man, Réunion, or the Canary Islands. [h3]Supported Countries:[/h3] +[expand type=details] + [list] -[*]Australia (through EB Games)* +[*]Australia [*]Austria @@ -75,13 +69,15 @@ Valve hardware products are available for purchase in the countries listed below [*]Greece +[*]Hong Kong (through Komodo) + [*]Hungary [*]Ireland [*]Italy -[*]Japan (through Degica)* +[*]Japan (through Komodo) [*]Latvia @@ -93,8 +89,6 @@ Valve hardware products are available for purchase in the countries listed below [*]Netherlands -[*]New Zealand (through EB Games)* - [*]Poland [*]Portugal @@ -105,47 +99,32 @@ Valve hardware products are available for purchase in the countries listed below [*]Slovenia +[*]South Korea (through Komodo) + [*]Spain [*]Sweden +[*]Taiwan (through Komodo) + [*]United Kingdom [*]United States (Note: APO/FPO addresses are not supported currently) [/list] -*Valve Index only. Steam Deck is not available in these locations. - -[h4]Are there any restrictions to how many pieces of hardware I can purchase at once?[/h4] -You will be able to purchase multiples of some items, but not others. This will be indicated to you during the purchase process. As an example, you will be able to purchase multiple Index Base Stations within one cart purchase, but only one Index Headset. +[/expand] -[h4]Will my hardware be shipped together?[/h4] -Due to the size differences between products, it is possible that your shipment will be in multiple packages. If it is, don’t worry - they will be shipped at the same time and all be tied to the same master tracking number. +[h4]How do I return or replace my hardware?[/h4] -[h4]How do I refund or replace my hardware?[/h4] Look for detailed instructions on returning Hardware in our [url=https://support.steampowered.com/kb_article.php?ref=7013-OXBM-2746]RMA Guide[/url]. -If you’ve already returned your hardware and you want to know the return’s status, or the refund has not been processed within three weeks of the return date, please contact [url=https://help.steampowered.com/en/wizard/HelpWithSteamHardware]Steam Support[/url]. - -[h4]What happens if my order can’t be delivered?[/h4] -When the carrier is unable to deliver an order, it is returned to our shipping warehouse. All charges, including shipping, are automatically refunded back to the original payment method. - -Undeliverable orders cannot be shipped again; instead, you will need to re-order the products. - -Note: You will be charged the price displayed during checkout at the time of your purchase. If you previously purchased hardware during a sale and the product is returned as undeliverable, that same discount cannot be applied if it has since expired. Likewise, Steam Support is unable to apply discounts from previous sales. +If you’ve already returned your hardware and you want to know the return’s status, or the return has not been processed within a week of the return date, please contact [url=https://help.steampowered.com/en/wizard/HelpWithSteamHardware]Steam Support[/url]. [h4]What if my order is lost in-transit or stolen?[/h4] -Please contact [url=https://help.steampowered.com/en/wizard/HelpWithSteamHardware]Steam Support[/url] to report any lost or stolen device orders. - -[h4]My package is held at a ParcelShop (EU and UK only)[/h4] -For hardware orders made through the Steam Store in the European Union or United Kingdom: - -If you have not received your shipment it may be stored at a GLS or DHL depot (ParcelShop). This happens if the carrier cannot locate your address or no one was present to sign and accept the delivery. When a shipment is held at a ParcelShop, it will not be re-delivered. If the shipment is not picked up by the customer during their limited hold period, the shipment will be returned to our warehouse. -Use the [url=https://gls-group.eu/EU/en/depot-parcelshop-search]GLS ParcelShop finder[/url] or [url=https://parcelshopfinder.dhlparcel.com/]DHL ParcelShop finder[/url] to find the ParcelShop closest to you and check whether they are holding your shipment so that you can arrange to go pick it up. If they are holding your shipment but you are unable to collect it during their holding period, contact the carrier’s service team to refuse the shipment and expedite the return process. - -NOTE: Depending on your region, the carrier may have tried to deliver your order to a neighbor and may have left a notification card. +Please contact [url=https://help.steampowered.com/en/wizard/HelpWithSteamHardware]Steam Support[/url] to report any lost or stolen device orders. [h4]Is your hardware shipment issue not listed here?[/h4] + If your issue isn't covered here, please contact [url=https://help.steampowered.com/en/wizard/HelpWithSteamHardware]Steam Support[/url]. diff --git a/docs/4E41-6123-79EF-25BA-valve-hardware-warranty.txt b/docs/4E41-6123-79EF-25BA-valve-hardware-warranty.txt index 0f6b907..18cf0c5 100644 --- a/docs/4E41-6123-79EF-25BA-valve-hardware-warranty.txt +++ b/docs/4E41-6123-79EF-25BA-valve-hardware-warranty.txt @@ -4,31 +4,33 @@ [hr][/hr] -[h1]HARDWARE LIMITED WARRANTY & AGREEMENT[/h1] +[h1] +HARDWARE LIMITED WARRANTY & AGREEMENT[/h1] [h3]LOCAL APPLICABILITY[/h3] -IF YOU ARE A CONSUMER WHO LIVES IN A EUROPEAN UNION MEMBER COUNTRY, THE UNITED KINGDOM, THE PROVINCE OF QUEBEC (CANADA), AUSTRALIA, OR NEW ZEALAND, THIS LIMITED WARRANTY & AGREEMENT DOES NOT APPLY TO YOU. INSTEAD, YOU ARE ENTITLED TO THE STATUTORY WARRANTIES OR GUARANTEES PROVIDED BY YOUR HOME JURISDICTION. - -SECTION 6.0 CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. IT AFFECTS HOW DISPUTES ARE RESOLVED. PLEASE READ IT. IF YOU ARE A CONSUMER WHO LIVES IN RUSSIA, YOU MAY UTILIZE THE ARBITRATION PROCESS IDENTIFIED IN SECTION 6 OR YOU MAY USE LOCAL RUSSIAN STATE COURTS TO RESOLVE YOUR DISPUTE. +IF YOU ARE A CONSUMER WHO LIVES IN A EUROPEAN UNION MEMBER COUNTRY, THE UNITED KINGDOM, THE PROVINCE OF QUEBEC (CANADA), AUSTRALIA, OR NEW ZEALAND, THIS LIMITED WARRANTY & AGREEMENT DOES NOT APPLY TO YOU. INSTEAD, YOU ARE ENTITLED TO THE STATUTORY WARRANTIES OR GUARANTEES PROVIDED BY THE JURISDICTION THE HARDWARE WAS PURCHASED IN. By buying, receiving, or using the Hardware, you agree to this Hardware Limited Warranty & Agreement. If you do not agree, do not use the Hardware, but return it to Valve for a refund as described in the Hardware Refund Policy or to your retailer in accordance with its return policy. Valve will refund your shipping charges for the least expensive method if you return it to Valve for this reason and you have not used the Hardware. -This Hardware Limited Warranty & Agreement (“Warranty”) applies to Valve hardware products including without limitation: Valve Index, Steam Deck and their related accessories (individually and collectively, the "Hardware"). This Warranty is provided by Valve Corporation. For Hardware purchased through the Internet, the Hardware will be deemed for all purposes to have been purchased in the country where the original Purchaser (“Purchaser”) lived when buying the Hardware. This Warranty is transferrable to natural persons who receive the Hardware as a gift from the Purchaser; transfer pursuant to this sentence shall not otherwise expand this Warranty. Purchaser remains bound to comply with his or her obligations under this Warranty, including dispute resolution/binding arbitration/class action waiver. +This Hardware Limited Warranty & Agreement (“Warranty”) applies to Valve hardware products including without limitation: Valve Index, Steam Deck and their related accessories (individually and collectively, the "Hardware"). This Warranty is provided by Valve Corporation. For Hardware purchased through the Internet, the Hardware will be deemed for all purposes to have been purchased in the country in which the original Purchaser (“Purchaser”) requested delivery. This Warranty is transferrable to natural persons who receive the Hardware as a gift from the Purchaser; transfer pursuant to this sentence shall not otherwise expand this Warranty. Purchaser remains bound to comply with his or her obligations under this Warranty. [h3]1.0 Limited Warranty[/h3] + Valve warrants the Hardware to be free from defects in materials and workmanship under ordinary consumer use for one (1) year starting from the date of shipment (the "Warranty Period"). During the Warranty Period, if the Hardware does not work properly due to a defect in materials or workmanship, and provided you follow the return instructions set forth below for obtaining warranty service, Valve will, at Valve's option, either: (i) repair the Hardware; (ii) replace the Hardware with a new or refurbished product with equal or greater features and functions as the Hardware, or (iii) refund your purchase price. UNLESS YOUR LOCAL LAW GIVES YOU A REMEDY THIS WARRANTY CANNOT LIMIT, THIS IS YOUR ONLY REMEDY. Returns. You may have a right to return your Hardware for a refund within a certain number of days after your purchase is made. To view the Hardware Refund Policy, click [url=https://store.steampowered.com/hardware_order_terms]here[/url]. This Warranty applies, to the extent permitted by law, to any replacement Hardware for the remainder of the original Warranty Period or for ninety (90) days, whichever period is longer. All replaced parts, and all Hardware for which a refund is given, shall become the property of Valve. [h3]2.0 Service and Return Instructions[/h3] + For detailed instructions about how to obtain warranty service for your Hardware, visit our [url=https://help.steampowered.com/en/faqs/view/04AE-8A9A-F64E-D165]RMA Guide[/url]. International warranty service is only available in countries in which Valve or its retailers actively distribute the Hardware at the time of your purchase. -You must notify Valve of your warranty claim via the Support Pages during the Warranty Period and prior to shipping or transporting the Hardware to Valve, provide (upon request) a dated sales receipt for the Hardware, and satisfy all other terms and restrictions set forth in this Warranty. In the United States of America, Valve will provide a return shipping address, prepaid shipping label for the outside of the box you ship, and an RMA (Returned Materials Authorization) label, which must be placed inside the box you ship. In other countries, you must return the Hardware to your retail place of purchase or as we may otherwise direct. +You must notify Valve of your warranty claim via a help request submitted at [url=https://help.steampowered.com]https://help.steampowered.com[/url] during the Warranty Period and prior to shipping or transporting the Hardware to Valve, provide (upon request) a dated sales receipt for the Hardware, and satisfy all other terms and restrictions set forth in this Warranty. In the United States of America, Valve will provide a return shipping address, prepaid shipping label for the outside of the box you ship, and an RMA (Return Material Authorization) label, which must be placed inside the box you ship. In other countries, you must return the Hardware to your retail place of purchase or as Valve or its representatives may otherwise direct. -Hardware must be transported or shipped to a Valve-designated service center in either the original packaging or in equally protective packaging. Provided the Hardware requires repair or replacement and such repair or replacement is covered by this Warranty, Valve will be responsible for the costs of shipping repaired or replacement Hardware back to you. If the Hardware does not require repair or replacement, you will be responsible for the costs of shipping the Hardware back to you. If you send your Hardware, but do not include all components or information requested in the Support Pages, it could delay your repair, and cost you shipping costs to send the requested components or information so that Valve may repair the Hardware. If the Hardware does require repair or replacement, but the Limited Warranty does not apply (e.g., due to misuse), Valve will contact you regarding replacement options and associated costs and payment options, including the costs of shipping the Hardware back to you. Valve will not return Hardware that is shipped to Valve without pre-authorization or return any part or Hardware that is replaced pursuant to the Warranty. +Hardware must be transported or shipped to a Valve-designated service center in either the original packaging or in equally protective packaging. Provided the Hardware requires repair or replacement and such repair or replacement is covered by this Warranty, Valve will be responsible for the costs of shipping repaired or replacement Hardware back to you. If the Hardware does not require repair or replacement, you will be responsible for the costs of shipping the Hardware back to you. If you send your Hardware, but do not include all components or information requested by Valve or its representatives, it could delay your repair, and cost you shipping costs to send the requested components or information so that Valve may repair the Hardware. If the Hardware does require repair or replacement, but the Limited Warranty does not apply (e.g., due to misuse), Valve will contact you regarding repair or replacement options and associated costs and payment options, including the costs of shipping the Hardware back to you. Valve will not return Hardware that is shipped to Valve without pre-authorization or return any part or Hardware that is replaced pursuant to the Warranty. [h3]3.0 Exclusions[/h3] + The Limited Warranty does not apply if the Hardware: [olist] @@ -45,17 +47,16 @@ The Limited Warranty does not apply if the Hardware: [*]is cleaned in any manner other than as specified in the Hardware manual; -[*]is returned for repair or replacement in packaging that does not meet the specifications identified, above, in the return instructions, or is otherwise mishandled by Purchaser or the common carrier prior to its return; +[*]is returned for repair or replacement in packaging that does not meet the specifications identified, above, in the return instructions, or is otherwise mishandled by Purchaser or the common carrier prior to its return; or -[*]is used for commercial purposes; or - -[*]is sold "AS IS" or in "REFURBISHED" condition. +[*]is used for commercial purposes. [/olist] The Limited Warranty exclusions do not apply to normal usage or ordinary wear and tear, including, without limitation, scratches or marks on the Hardware's exterior derived from ordinary use. [h3]4.0 Limitations[/h3] + IF YOUR LOCAL LAW GIVES YOU ANY IMPLIED WARRANTY, INCLUDING AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ITS DURATION IS THE SAME AS THIS WARRANTY. SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. UNLESS OTHERWISE PROVIDED UNDER YOUR LOCAL LAW, VALVE IS NOT RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; ANY LOSS OF DATA, PRIVACY, CONFIDENTIALITY, OR PROFITS; OR ANY INABILITY TO USE YOUR HARDWARE. THESE EXCLUSIONS APPLY EVEN IF VALVE HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES, AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES, PROVINCES, AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. @@ -63,32 +64,9 @@ UNLESS OTHERWISE PROVIDED UNDER YOUR LOCAL LAW, VALVE IS NOT RESPONSIBLE FOR ANY TO THE EXTENT PERMITTED BY YOUR LOCAL LAW, IF YOU HAVE ANY BASIS FOR A REMEDY BEYOND REPAIR, REPLACEMENT, OR REFUND, VALVE’S LIABILITY TO YOU CAN BE NO MORE THAN THE PURCHASE PRICE PAID FOR THE HARDWARE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR COUNTRY TO COUNTRY. [h3]5.0 Governing Law and Place to Resolve Disputes[/h3] -You and Valve agree that this Warranty shall be deemed to have been made and executed in the State of Washington, U.S.A., and Washington law, excluding conflict of laws principles and the Convention on Contracts for the International Sale of Goods, governs all claims arising out of or relating to: (i) any aspect of the relationship between us; (ii) this Warranty; or (iii) the Hardware, its price, the purchase transaction, or anything else relating to the Hardware except that the U.S. Federal Arbitration Act governs arbitration as far as your country’s laws permit. Subject to the Dispute Resolution/Binding Arbitration/Class Action Waiver below, you and Valve agree that any claim asserted in any legal proceeding shall be commenced and maintained exclusively in any state or federal court located in King County, Washington, having subject matter jurisdiction. You and Valve consent to the exclusive jurisdiction of such courts. In any dispute, the prevailing party will be entitled to attorneys’ fees and expenses (except arbitration—see Section 6.0 Dispute Resolution/Binding Arbitration/Class Action Waiver). - -[h3]6.0 Agreement: Dispute Resolution/Binding Arbitration/Class Action Waiver[/h3] -This Section 6.0 shall apply to the maximum extent permitted by applicable law. Most user concerns can be resolved by use of our [url=https://help.steampowered.com/en/wizard/HelpWithSteamHardware]Steam Support Site[/url]. If Valve is unable to resolve your concerns and a dispute remains between you and Valve, this Section explains how the parties have agreed to resolve it. - -A. [u]Must Arbitrate All Claims Except IP, Unauthorized Use, Piracy, or Theft[/u] -YOU AND VALVE AGREE TO RESOLVE ALL DISPUTES AND CLAIMS BETWEEN US IN INDIVIDUAL BINDING ARBITRATION. THAT INCLUDES, BUT IS NOT LIMITED TO, ANY CLAIMS ARISING OUT OF OR RELATING TO: (i) ANY ASPECT OF THE RELATIONSHIP BETWEEN US; (ii) THIS WARRANTY; OR (iii) THE HARDWARE, ITS PRICE, THE PURCHASE TRANSACTION, OR ANYTHING ELSE RELATING TO THE HARDWARE. IT APPLIES REGARDLESS OF WHETHER SUCH CLAIMS ARE BASED IN CONTRACT, TORT, STATUTE, FRAUD, UNFAIR COMPETITION, MISREPRESENTATION OR ANY OTHER LEGAL THEORY, AND INCLUDES ALL CLAIMS BROUGHT ON BEHALF OF ANOTHER PARTY. - -However, this Section 6.0 does not apply to the following types of claims or disputes, which you or Valve may bring in any court with jurisdiction: (i) claims of infringement or other misuse of intellectual property rights, including such claims seeking injunctive relief; and (ii) claims related to or arising from any alleged unauthorized use, piracy, or theft. - -This Section 6.0 does not prevent you from bringing your dispute to the attention of any federal, state, or local government agencies that can, if the law allows, seek relief from us for you. -An arbitration is a proceeding before a neutral arbitrator, instead of before a judge or jury. Arbitration is less formal than a lawsuit in court, and provides more limited discovery. It follows different rules than court proceedings, and is subject to very limited review by courts. The arbitrator will issue a written decision and provide a statement of reasons if requested by either party. YOU UNDERSTAND THAT YOU AND VALVE ARE GIVING UP THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BEFORE A JUDGE OR JURY. - -B. [u]Try to Resolve Dispute Informally First[/u] -You and Valve agree to make reasonable, good faith efforts to informally resolve any dispute before initiating arbitration. A party who intends to seek arbitration must first send the other a written notice that describes the nature and basis of the claim or dispute and sets forth the relief sought. If you and Valve do not reach an agreement to resolve that claim or dispute within 30 days after the notice is received, you or Valve may commence an arbitration. Written notice to Valve must be sent via postal mail to: ATTN: Arbitration Notice, Valve Corporation, P.O. Box 1688, Bellevue, WA 98004. - -C. [u]Arbitration Rules and Fees[/u] -The U.S. Federal Arbitration Act applies to this Section 6.0 as far as your country’s laws permit. The arbitration will be governed by the Consumer Arbitration Rules (or the Commercial Arbitration Rules, if the Consumer Arbitration rules are inapplicable) of the American Arbitration Association (“AAA”) as modified by this Agreement. Rules are available at http://www.adr.org. The AAA will administer the arbitration. Outside the U.S., Valve will select a neutral arbitration provider that uses these or similar rules. It may be conducted through the submission of documents, by phone, or in person in the country where you live or at another mutually agreed location. - -If you seek $10,000 or less, Valve agrees to promptly reimburse your filing fee and your share if any of AAA’s arbitration costs, including arbitrator compensation, unless the arbitrator determines your claims are frivolous or were filed for harassment. Valve agrees not to seek its attorneys’ fees or costs unless the arbitrator determines your claims are frivolous or were filed for harassment. If you seek more than $10,000 and the AAA Consumer Arbitration Rules do not apply, the AAA’s arbitration costs, including arbitrator compensation, will be split between you and Valve according to the AAA Commercial Arbitration Rules. -D. [u]Individual Binding Arbitration Only[/u] -YOU AND VALVE AGREE NOT TO BRING OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, WHISTLE BLOWER ACTION, OR CLASS, COLLECTIVE, OR REPRESENTATIVE ARBITRATION, EVEN IF AAA’s RULES WOULD OTHERWISE ALLOW ONE. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT OF THAT PARTY’S INDIVIDUAL CLAIM—NOT A PUBLIC INJUNCTION THAT WOULD AFFECT OTHERS. You and Valve also agree not to seek to combine any action or arbitration with any other action or arbitration without the consent of all parties to this Agreement and all other actions or arbitrations. -This Agreement does not permit class, collective, or representative arbitration. A court has exclusive authority to rule on any assertion that it does. +You and Valve agree that this Warranty shall be deemed to have been made and executed in the State of Washington, U.S.A., and Washington law, excluding conflict of laws principles and the Convention on Contracts for the International Sale of Goods, governs all claims arising out of or relating to: (i) any aspect of the relationship between us; (ii) this Warranty; or (iii) the Hardware, its price, the purchase transaction, or anything else relating to the Hardware. You and Valve agree that all disputes and claims between you and Valve (including any dispute or claim that arose before the existence of this or any prior agreement) shall be commenced and maintained exclusively in any state or federal court located in King County, Washington, having subject matter jurisdiction. You and Valve hereby consent to the exclusive jurisdiction of such courts and waive any objections as to personal jurisdiction or venue in such courts. -E. [u]What Happens if Part of Section 6.0 Is Found Illegal or Unenforceable[/u] -If any part of Section 6.0 (Dispute Resolution/Binding Arbitration/Class Action Waiver) is found to be illegal or unenforceable, the rest will remain in effect (with an arbitration award issued before any court proceeding begins), except that if a finding of partial illegality or unenforceability would allow class, collective, or representative arbitration, all of Section 6.0 will be unenforceable and the claim or dispute will be resolved in court. +If the laws where you live mandate alternative dispute resolution options, you may seek a remedy under those options. -[i]Last updated on February 24, 2022[/i] +[i]Last updated on November 25, 2024[/i]