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[Feature request]: Improve Invite Email for Team Workspace #1361

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carlosvirreira opened this issue Oct 17, 2024 · 3 comments · Fixed by #1419
Closed

[Feature request]: Improve Invite Email for Team Workspace #1361

carlosvirreira opened this issue Oct 17, 2024 · 3 comments · Fixed by #1419

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@carlosvirreira
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Is your feature request related to a problem? Please describe?

Our OTP works well as a fallback whenever some user has a mail client that pre-clicks links for them.

I read that Supabase has docs for this scenario (https://supabase.com/docs/guides/auth/auth-email-templates#email-prefetching)

Describe the solution you'd like

Could we also add the url in plain text so a person can copy and paste it to their browser and accept the invite?

Describe alternatives you've considered

No response

Additional context

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@DonKoko
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DonKoko commented Oct 28, 2024

Could we also add the url in plain text so a person can copy and paste it to their browser and accept the invite?

The whole email is already in plain text. That doesn't matter, those anti-spam systems will still test the links.
I do think we have to do something about it as its a common issue. I think we can address this both in the short-term and long term.

Short term

  • Add a little warning on the modal that sends invitation
  • Create an article on the knowledge base which explains what the issue and solution is.

Long Term:

  • Think of some different UX for accepting invitations. We use our own token here and we can change that, we just need to figure out how to prevent this issue.

@DonKoko
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DonKoko commented Nov 12, 2024

I have implemented this:
image

In the future we can think of a better way to do this using OTP so we don't have this issue ever again. This is just a short term solution.

@carlosvirreira
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Our users thank you - appreciate this one koko.

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