You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: docs/configuration/custom-statuses.md
+5-5
Original file line number
Diff line number
Diff line change
@@ -80,17 +80,17 @@ Under the Department menu you can select the Custom Statuses option to see what
80
80
When you added, edit or remove Custom Statuses all of your users mobile applications will need to re-sync by logging out of the application and back in. For example the Resgrid Responder and Resgrid Unit app. This is because those custom statuses get stored locally on the device for quick retrieval and for offline operations. It's recommended that you setup your custom statuses for Personnel before onboarding them onto the mobile apps.
On the there are 2 sections for your Personnel and they are the right two boxes on the page; Custom Personnel Statuses (Actions) and Custom Personnel Staffing Levels. You can only have one of each active and by default it uses the above default. If the button in the box say "Set Custom Statuses/Staffing Levels" you are currently using the default Resgrid ones.
The Options Table in the page defines the buttons your users will see. You can add as many or as little as you want. Some departments only have 2 buttons, while others have dozens. When you click "Add Option" you will see a dialog like this:
Copy file name to clipboardExpand all lines: docs/configuration/types.md
+10-10
Original file line number
Diff line number
Diff line change
@@ -10,11 +10,11 @@ Under the Department Menu in the Types menu option allows you set a number a dep
10
10
11
11
By default there are no Call Types defined. A call type allows you organize calls into a category for example, "Structure Fire" or "Motor Vehicle Accident".
Call Types are assignable on Call Creation and are also used in other systems to interact with calls. For example a Protocol or Call Template may utilize the Call Type to set data or perform an operation.
You cannot delete a Call Type once it's been used. If you wish to delete the Call Type you need to delete or update any systems where you used it, for example Protocols, Call Templates, Command Definitions, etc. Once those have been deleted or updated to another type you can then delete the Call Type.
20
20
@@ -26,11 +26,11 @@ Call Type names are used in the Call when stored in the Database, thus changes o
26
26
27
27
By default there are 4 Call Priorities defined in Resgrid; Low, Medium, High and Emergency all with default sounds and options.
Once you create one new Call Priority the default ones will be deactivated and you will only have the option to select the Call Priorities you define. To return to the system defaults you will need to delete all your custom call Priorities.
@@ -51,30 +51,30 @@ manually entered in calls the "Dispatch Personnel" and "Dispatch Units" options
51
51
52
52
There are no default Unit Types in the Resgrid system. Unit Types allow you to assign some common aspect between your Units in Resgrid, for example their Map Icon and what Custom Statuses buttons they should be using.
When you create Custom Statuses (Actions) for Units, you need to assign that status to a Unit Type and then that Unit Type to a Unit (when you add or update a Unit in the Units Module) for the actions to be visible for a particular unit in the Resgrid Unit or Web Application.
57
57
58
-
58
+
59
59
60
60
## Certification Types
61
61
62
62
Certifications allow you're users to add in Certifications and their information in their own profile. With the Certification Types you can add the certifications you want users to add and maintain in your Resgrid Department.
Document Categories (Types) allow you to organize documents together. For example all of your Standard Operating Procedures and all of your Pre-Plan documents could be in different categories to make it easier to find the one your are looking for.
To view or download the document, you would click the file icon in the item (the Green box highlighted below). If you wanted to Edit the file you would click the name (highlighted in the Blue box below). You can only Edit a document if you are a Department Admin or have rights to Create Documents (and you created the document).
0 commit comments