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Removed stop still shown (San Diego MTS) #1055

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mds08011 opened this issue Nov 20, 2020 · 3 comments
Closed

Removed stop still shown (San Diego MTS) #1055

mds08011 opened this issue Nov 20, 2020 · 3 comments

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@mds08011
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mds08011 commented Nov 20, 2020

Disclaimer:
This pertains to a source data issue, not necessarily a bug in the app itself. I am reporting this on Github because I received an error when attempting to report through the app's built-in feedback (#1054) but please let me know if there is a more appropriate channel.

Summary:

A San Diego MTS bus stop was previously removed (mid-2019?) but the stop still shows in OneBusAway. The stop is shown in the main map, trip/route progress, and selecting the stop shows ETAs for buses that will not actually be stopping. Google Maps also show this erroneous stop, so perhaps the issue is stemming from GTFS data? I can confirm that on November 18, 2020 there are no poles, signs, or anything else at the location shown on the map.

  • Stop number: 99191
  • Stop Location: Viewridge Avenue and Balboa Avenue (East Bound)
  • Bus Route: 60

Screenshots:

@mds08011 mds08011 changed the title San Diego MTS Removed Stop Still Showing Removed stop still shown (San Diego MTS) Nov 20, 2020
@barbeau
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barbeau commented Nov 20, 2020

@mds08011 Thanks for the report! If the in-app issue reporting is having problems, the next best approach would be to do in main navigation drawer "Send feedback->Contact Customer Service", which should lead you to the [email protected] option for SDMTS.

cc @devinbraun

@mds08011
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mds08011 commented Dec 3, 2020

I contacted MTS and both OBA and the MTS website have been corrected. Thank you!

@mds08011 mds08011 closed this as completed Dec 3, 2020
@barbeau
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barbeau commented Dec 3, 2020

@mds08011 Glad it's fixed!

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