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starting app #9

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BogachevDenis opened this issue Oct 7, 2020 · 2 comments
Open

starting app #9

BogachevDenis opened this issue Oct 7, 2020 · 2 comments

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@BogachevDenis
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Hi, i bought tobii 4c and try to run your app, but a get this error:

Wed Oct 07 18:38:49 2020
Module: TobiiREX.cpp
Function: tobii_device_create
Line number: 541
Ошибка Tobii Gaze SDK: 5 (Connection to the eye tracker was lost or could not be established.)

after appearing of all windows with error, app started, but only with simple mouse

@DadRover
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Contributor

pay attention to the file version tobii_stream_engine.dll
the latest build uses version 2.2.2.3002
the file is attached to the archive

обратите внимание на версию фала tobii_stream_engine.dll
последняя сборка использует версию 2.2.2.3002
файл приложен к архиву

@MastaLomaster
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Owner

Updated to use tobii_stream_engine.dll 4.1.0.3, please try the new version.
However the old version worked OK with my 4C. Maybe you have some new revision/firmware?

Обновил программу, теперь она использует новую версию Tobii Stream Engine ( и tobii_stream_engine.dll версии 4.1.0.3). Попробуйте, может с ней заработает.
Правда, и старая версия нормально работала с моим 4C. Может, у вас какой-то другой 4С. Может, ревизия другая или прошивка.

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3 participants