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FAQ.html
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<!DOCTYPE html>
<html lang="en">
<head>
<link rel="icon" href="images/logotop.png" type"png">
<meta charset="UTF-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Infinity Net Solutions</title>
<!--my font ;)-->
<link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.6.0/css/all.min.css" >
<!-- my cute css ;) xD -->
<link rel="stylesheet" href="css/faq.css">
<link rel="stylesheet" href="css/common.css">
</head>
<body>
<!-- top header let's go !!-->
<header class="header">
<input type ="checkbox" name ="" id ="chk1">
<a href="index.html" class="logo"><img src="images/logo.png" alt="TeleNet-logo"></a>
<ul>
<li><a href="index.html">Home</a></li>
<li><a href="index.html#about">About</a></li>
<li><a href="plans-pricing.html#dataplans">Services</a></li>
<li><a href="store.html#products">Store</a></li>
<li> <a href="index.html#review">Review</a></li>
<li> <a href="#contact">Contact</a></li>
<li> <a href="#blogs">Projects</a></li>
<li> <a href="ourteam.html">Team</a></li>
<li> <a href="FAQ.html#faq1">FAQs</a></li>
</ul>
<div class="search-box">
<form>
<input type ="text" name ="search" id ="srch" placeholder="Search">
<button type ="submit"><i class="fa fa-search"></i></button>
</form>
</div>
<div class="menu">
<label for="chk1">
<i class="fa fa-bars"></i>
</label>
</div>
</header>
<section></section>
<h1 class="heading1">Frequently Asked Questions </h1>
<section id="faq2" class="faq2">
<div class="questions-container">
<div class="question">
<button>
<span>What types of internet plans does InfinityNet offer?</span>
<i class="fas fa-chevron-down d-arrow"></i>
</button>
<p>InfinityNet offers a range of internet plans including Residential, Social Media, Work & Learn (Educational), Business, and Specialized plans. Each category is designed to meet different needs, from general home usage to high-speed business solutions and specialized needs like gaming and content creation. </p>
</div>
<div class="question">
<button>
<span>Do you offer unlimited data on all plans?</span>
<i class="fas fa-chevron-down d-arrow"></i>
</button>
<p>Unlimited data is available on higher-tier plans such as Infinity Max for Residential, Infinity Social Max for Social Media, and Infinity Fiber Max for Specialized needs. Basic plans come with data quotas to manage costs effectively.</p>
</div>
<div class="question">
<button>
<span>Can I upgrade my plan if I need more speed or data?</span>
<i class="fas fa-chevron-down d-arrow"></i>
</button>
<p>Yes, you can upgrade your plan at any time. Simply contact our customer service team, and they will assist you with the process of upgrading your plan to meet your new needs.</p>
</div>
<div class="question">
<button>
<span>What is the installation process for InfinityNet services?</span>
<i class="fas fa-chevron-down d-arrow"></i>
</button>
<p>Our installation process involves scheduling a technician visit, where they will set up the necessary equipment and ensure your internet connection is up and running. The installation is usually completed within a few hours.</p>
</div>
<div class="question">
<button>
<span>Is there a contract required for your internet services?</span>
<i class="fas fa-chevron-down d-arrow"></i>
</button>
<p>InfinityNet offers flexible plans with options for both contract and no-contract services. Contract plans may offer discounted rates, while no-contract plans provide greater flexibility.</p>
</div>
<div class="question">
<button>
<span>What kind of customer support do you offer?</span>
<i class="fas fa-chevron-down d-arrow"></i>
</button>
<p>InfinityNet provides 24/7 customer support for all our plans. Whether you need technical assistance, have billing questions, or require help with your service, our support team is available to assist you at any time.</p>
</div>
<div class="question">
<button>
<span>Are there any additional fees for exceeding my data quota?</span>
<i class="fas fa-chevron-down d-arrow"></i>
</button>
<p>For basic plans with data quotas, exceeding the limit may result in reduced speeds or additional charges. Higher-tier plans with unlimited data do not incur extra fees for data overage.</p>
</div>
<div class="question">
<button>
<span>Can I use InfinityNet services for my business?</span>
<i class="fas fa-chevron-down d-arrow"></i>
</button>
<p>Yes, we offer Business plans specifically designed for various business needs, including cloud computing, secure communications, and advanced support services.</p>
</div>
<div class="question">
<button>
<span>What makes InfinityNet’s Social Media and Gaming packages different from standard plans?</span>
<i class="fas fa-chevron-down d-arrow"></i>
</button>
<p>Our Social Media and Gaming packages are optimized for high-speed performance and reduced latency, ensuring smooth video uploads, live streaming, and online gaming experiences. These packages come with additional perks and specialized support tailored to enhance your experience.</p>
</div>
<div class="question">
<button>
<span>How can I contact InfinityNet for more information or to sign up?</span>
<i class="fas fa-chevron-down d-arrow"></i>
</button>
<p>You can contact InfinityNet through our website’s Contact page, call our customer service hotline, or visit one of our local offices. Our team will be happy to provide more information and assist you with the sign-up process.</p>
</div>
</div>
</section>
<section class="contact" id="contact">
<h1 class="heading"><span>contact</span> us </h1>
<div class="row">
<iframe class = "map" src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3960.7151477332836!2d79.86598397598709!3d6.924614218370106!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x3ae2590d00000001%3A0x608d35c5c354870f!2sAnanda%20College!5e0!3m2!1sen!2slk!4v1724164516967!5m2!1sen!2slk" width="600" height="450" style="border:0;" allowfullscreen="" loading="lazy"></iframe>
<form action="">
<h3>Get in touch</h3>
<div class="inputBox">
<span class="fas fa-user"></span>
<input type="text" placeholder="name">
</div>
<div class="inputBox">
<span class="fas fa-envelope"></span>
<input type="email" placeholder="email">
</div>
<div class="inputBox">
<span class="fas fa-phone"></span>
<input type="number" placeholder="number">
</div>
<input type="submit" value="contact now" class="btn">
</form>
</div>
</section>
<section class="blogs scroll-content" id="blogs">
<h1 class="heading"> our <span>Projects</span> </h1>
<div class="box-container">
<div class="box">
<div class="image">
<img src="images/blog1.png" alt="5G trial poster image">
</div>
<div class="content">
<a href="projects/south-asia-first-5g-trial.html" class="title">South Asia's First 5G Trial Network</a>
<span>From 2019</span>
<p> Introducing South Asia's
first 5G network, delivering ultra-fast speeds, low latency,
and unmatched reliability. Our next-generation technology
will revolutionize how people and businesses in the region
connect, empowering innovation and growth. With 5G,
InfinityNet is leading South Asia into a new era of
seamless connectivity and limitless possibilities.</p>
<a href="projects/south-asia-first-5g-trial.html" class="btn">Learn More</a>
</div>
</div>
<div class="box">
<div class="image">
<a href="projects/ultra-fun-pack.html" class="title"><img src="images/infinity-pack.png" alt="Infinity pack poster image"></a>
</div>
<div class="content">
<a href="#blog"" class="title">Infinity Ultra Fun Pack</a>
<span>From 2020</span>
<p>Introducing the New Infinity Fun Data Pack! Get <b>unlimited
high-speed data</b> with <b>no
restrictions</b>, perfect for <b>streaming, gaming</b>, and staying
connected all day long. Designed for the ultimate internet
experience, the Infinity Fun pack delivers maximum entertainment
at unbeatable speeds, ensuring you never miss a moment of fun
online.</p>
<a href="projects/ultra-fun-pack.html" class="btn">Learn more</a>
</div>
</div>
<div class="box">
<div class="image">
<a href="projects/ultra-streamer.html"><img src="images/infinity-ultra-gamer.png" alt="Infinity Ultra Gamer"></a>
</div>
<div class="content">
<a href="#blog"" class="title">Infinity Ultra Streamer</a>
<span>New!</span>
<p>The Infinity Streamer Pack is the ultimate solution for gamers
and streamers seeking top-tier performance.
Offering lightning-fast speeds up to 1 Gbps, ultra-low latency
for smooth, lag-free gaming, and optimized bandwidth for
high-definition, uninterrupted streaming, this pack ensures
your online experience is flawless. </p>
<a href="projects/ultra-streamer.html" class="btn">Learn more</a>
</div>
</div>
</div>
</section>
<!--finally footer ;) -->
<section class="footer fade">
<div class="social-media">
<a href="https://web.facebook.com/acicts/?_rdc=1&_rdr" class="fab fa-facebook-f"></a>
<a href="https://acicts.lk" class="fab fa-twitter"></a>
<a href="https://www.instagram.com/acicts.lk/" class="fab fa-instagram"></a>
<a href="https://lk.linkedin.com/company/acicts" class="fab fa-linkedin"></a>
<a href="https://acicts.lk" class="fab fa-pinterest"></a>
</div>
<div class="credit"> ©️ 2024 - 2026 <span> Infinity Net </span> | All right reserved</div>
</section>
<footer>
<!-- my cute js file xDD -->
<script src="js/script.js"></script>
</footer>
</body>
</html>