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feat: Implement "Contact us" for user to contact support #28

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6 tasks
fonkamloic opened this issue Jan 25, 2023 · 0 comments
Open
6 tasks

feat: Implement "Contact us" for user to contact support #28

fonkamloic opened this issue Jan 25, 2023 · 0 comments
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enhancement New feature or request

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@fonkamloic
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Problem
Currently, the application does not provide a way for users to contact the company or support team directly. This can make it difficult for users to get assistance with any issues or concerns they may have.

Proposed Solution
Implement a "Contact Us" form in the app that allows users to submit their queries, feedback and concerns to the support team. This will improve the user experience and provide a more efficient way for users to get help.
Screenshot 2023-01-25 at 5 19 00 PM

Steps

  • Create a new page or screen in the app for the "Contact Us" form.
  • Add fields for the user's name, email address, and message.
  • Implement form validation to ensure that all fields are filled out correctly before the form can be submitted.
  • Add a submit button that, when pressed, will send the form data to the support team.
  • Implement a confirmation message or page that will be displayed to the user after the form is submitted.
  • Test the form to ensure that it works correctly and that the data is being sent to the support team.

Additional considerations

  • Provide a clear and easy way to reach the support team, such as a phone number or email address.
  • Provide a way to track the status of the form submitted, such as an automatic email with a ticket number.
  • Make sure that the data submitted is secure and GDPR compliant.
@fonkamloic fonkamloic added the enhancement New feature or request label Jan 25, 2023
@fonkamloic fonkamloic changed the title Feat: Implement "Contact us" for user to contact support feat: Implement "Contact us" for user to contact support Jan 30, 2023
This was referenced Mar 9, 2023
jeffrey0606 added a commit that referenced this issue Mar 16, 2023
## Description

- Complete Contacts Us form with form validation.
- Form internationalization in both French and English
- Solves issue #28 


## Type of Change

<!--- Put an `x` in all the boxes that apply: -->

- [ ] ✨ New feature (non-breaking change which adds functionality)
- [ ] 🛠️ Bug fix (non-breaking change which fixes an issue)
- [x] ❌ Breaking change (fix or feature that would cause existing
functionality to change)
- [ ] 🧹 Code refactor
- [ ] ✅ Build configuration change
- [ ] 📝 Documentation
- [x] 🗑️ Chore


## Pre-launch Checklist

- [x] I read the [Contributor Guide] and followed the process outlined
there for submitting PRs.
- [x] I read and ran all relevant commands as specififed in the Running
Tests section of the [Contributor Guide].
- [x] The title of the PR follows the [Conventional Commits] guideline
- [x] My local branch follows the naming standards in the [Deepsource
Branch Naming Convention] or [Biodiversity Branch Naming Convention]
- [x] I listed at least one issue that this PR fixes in the description
above.
- [ ] I updated `pubspec.yaml` with an appropriate new version according
to the [pub versioning philosophy],
- [ ] I updated/added relevant documentation (doc comments with `///`).
- [ ] I added new tests to check the change I am making, or this PR is
[test-exempt].
- [ ] All existing and new tests are passing.


[Contributor Guide]:
https://github.com/FlutterPlaza/.github/blob/main/CONTRIBUTING.md
[Conventional Commits]:
https://www.conventionalcommits.org/en/v1.0.0-beta.4/
[pub versioning philosophy]: https://dart.dev/tools/pub/versioning
[Biodiversity Branch Naming Convention]: https://bit.ly/3DyYSwM
[Deepsource Branch Naming Convention]: https://bit.ly/3Y08Gs4
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