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[Spacebot] Message user when card is being activated #92

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chungl opened this issue Oct 30, 2024 · 0 comments
Open

[Spacebot] Message user when card is being activated #92

chungl opened this issue Oct 30, 2024 · 0 comments
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enhancement New feature or request

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@chungl
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chungl commented Oct 30, 2024

A recurring contact request arises from people reactivating their membership and not immediately being able to get into the door. Since there's a bit of latency involved in activating a card, it would be nice if spacebot could message the member via slack to confirm that their membership is active and their card will be reactivated within a few minutes. We could set expectations that they will receive a followup message when the card becomes active, and that if the card is not active within 5 minutes they should reach out to us for help

@chungl chungl added the enhancement New feature or request label Oct 30, 2024
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